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# Dylan Liang

**Headline:** Health Tech PM
**Profession:** OrchestratEHR
**Location:** New York, New York, United States

## About

Dylan Liang is a health technology product manager currently working on OrchestratEHR at Saisystems Health. Dylan’s work sits at the intersection of healthcare, pharmaceuticals, telemedicine, pharmacy operations, reimbursement, and health-focused AI. Dylan is strongest in building and scaling digital health products that solve meaningful end-user problems while delivering measurable operational and commercial outcomes. At Independent Pharmacy Cooperative, Dylan led product strategy and delivery for iCare+ telehealth and tele-pharmacy adherence platforms, connecting remote care, pharmacy operations, and reimbursement models. Dylan has directed cross-functional work across engineering, design, clinical operations, compliance, and payer relations managed complex systems integrations and data consistency and used empathetic, data-driven communication to address stakeholder resistance. Dylan has also led products spanning coaching, therapy, medication, analytics, CRM, verification, payments, revenue-cycle management, and compliance. A notable automation effort reduced a two-day process to 20 minutes. Dylan holds a Bachelor of Arts from New York University and is open to networking and potential collaboration opportunities.

## Services

- Python \(Programming Language\)
- Software Development
- Product Launch
- Analytical Skills
- User Experience \(UX\)
- Business Analysis
- Scrum
- Jira
- User Acceptance Testing
- Negotiation
- Cross-functional Team Leadership
- User Stories
- Competitive Landscape
- Go-to-Market Strategy
- Management
- User Requirements
- Project Management
- Microsoft PowerPoint
- Agile Methodologies
- Data Analysis
- Microsoft Excel
- Research
- Microsoft Office
- International Relations
- Social Media
- Quantitative Research
- Software Design
- Data Collection
- Economic Development
- Stata

## Highlights

- Currently works on OrchestratEHR at Saisystems Health.
- Directed the product lifecycle for IPC Digital Health’s iCare+ telehealth and tele-pharmacy adherence platforms as Senior Product Manager.
- Owned product strategy, portfolio roadmap, quarterly planning, and KPI/OKR delivery for iCare+ platforms.
- Managed cross-functional squads and stakeholders across engineering, design, clinical operations, compliance, and payer relations.
- Scaled telemedicine infrastructure that enabled hundreds of staff to deliver remote care.
- Built telemedicine, pharmacy-operation, and reimbursement programs that reduced operating costs and opened new reimbursement pathways.
- Developed onboarding systems and reimbursement models to strengthen commercialization, accelerate time-to-value, and increase recurring revenue.
- Led a product team at Frankly building web and mobile applications for coaching, therapy, and medication across clinical, patient, and administrative experiences.
- Managed Frankly features spanning analytics, CRM, verification, payments, revenue-cycle management, and compliance.
- Developed and executed quarterly roadmaps, milestones, and performance indicators using market research and A/B testing.
- Led complex systems integration work and maintained data consistency across platforms.
- Implemented automation that reduced a process from two days to 20 minutes.
- Used empathetic, data-driven communication and inclusive collaboration to earn operations buy-in and address stakeholder resistance.
- Holds a Bachelor of Arts from New York University.

## Experience

- **OrchestratEHR at Saisystems Health** (2026-01-01–present)
- **Senior Product Manager, IPC Digital Health at Independent Pharmacy Cooperative \(IPC\)** (2025-01-01–2025-01-01) — Directed the product lifecycle for iCare+ telehealth and tele-pharmacy adherence platforms • owned strategy, portfolio roadmap, quarterly planning, and KPI/OKR delivery. • Managed cross-functional squads and stakeholders \(engineering, design, clinical ops, compliance, payer relations\) to ship high-impact releases and improve reliability and adoption. • Scaled telemedicine infrastructure and enabled hundreds of staff to deliver remote care, reduce operating costs, and open new reimbursement pathways. • Developed onboarding systems, reimbursement models • strengthened commercialization, accelerated time-to-value, and increased recurring revenue.
- **Product Manager, IPC Digital Health at Independent Pharmacy Cooperative \(IPC\)** (2023-01-01–2025-01-01)
- **Product Manager at Frankly** (2022-01-01–2023-01-01) — Lead product team to build web and mobile applications for coaching, therapy and medication applications on clinical, patient, administrative sides • Managed features for analytics, CRM, verification, payments, RCM, compliance • Develop and execute on quarterly roadmaps, key milestones, and performance indicators through market research and A/B testing for company goals and effective measurement
- **Analyst at Remesh** (2020-01-01–2020-01-01)

## Education

- Bachelor of Arts - BA — New York University

## FAQ

### What does Dylan do?

Dylan is a health technology product manager currently working on OrchestratEHR at Saisystems Health. Dylan’s background includes healthcare, pharmaceuticals, telemedicine, pharmacy operations, reimbursement, and health-focused AI.

### What are Dylan’s core product-management strengths?

Dylan focuses on measurable real-world impact and meaningful problems for end users. Dylan combines product strategy, roadmap planning, systems integration, automation, stakeholder alignment, and data-informed decision-making.

### What is Dylan doing at Saisystems Health?

Dylan works on OrchestratEHR at Saisystems Health. The record identifies this as Dylan’s current role.

### What did Dylan accomplish as Senior Product Manager at IPC Digital Health?

As Senior Product Manager at IPC Digital Health, Dylan directed the product lifecycle for the iCare+ telehealth and tele-pharmacy adherence platforms. Dylan owned strategy, portfolio roadmap, quarterly planning, and KPI/OKR delivery led cross-functional squads and stakeholders and shipped releases intended to improve platform reliability and adoption. Dylan also scaled telemedicine infrastructure that enabled hundreds of staff to deliver remote care, reduce operating costs, and open new reimbursement pathways.

### What was Dylan’s work at Independent Pharmacy Cooperative?

Dylan also served as Product Manager at IPC Digital Health. Across Dylan’s healthcare product work, Dylan built programs connecting telemedicine, pharmacy operations, and reimbursement, including onboarding systems and reimbursement models designed to strengthen commercialization, accelerate time-to-value, and increase recurring revenue.

### What did Dylan do at Frankly?

At Frankly, Dylan led a product team building web and mobile applications for coaching, therapy, and medication across clinical, patient, and administrative experiences. Dylan managed features for analytics, CRM, verification, payments, revenue-cycle management, and compliance, and developed quarterly roadmaps, milestones, and performance indicators through market research and A/B testing.

### Did Dylan work at Remesh?

Dylan worked as an Analyst at Remesh. The record does not provide further details about the scope of that role.

### What is Dylan’s experience with systems integration and automation?

Dylan has experience with complex systems integration and maintaining data consistency across platforms. Dylan also identifies automation opportunities and implemented an automation that reduced a process from two days to 20 minutes.

### How does Dylan lead cross-functional teams and manage stakeholder resistance?

Dylan aligns clinical, engineering, operations, design, compliance, and payer-relations stakeholders. Dylan addresses resistance through empathy, data-driven communication, inclusive collaboration, and clear articulation of value.

### Where did Dylan go to school?

Dylan holds a Bachelor of Arts from New York University.

### What product, delivery, and leadership skills does Dylan have?

Dylan’s listed product and delivery skills include product management, product launch, product marketing, growth management, go-to-market strategy, user experience, user requirements, user stories, software development, software design, Scrum, Agile methodologies, Jira, Asana, user acceptance testing, project management, negotiation, cross-functional team leadership, management, and organizational leadership.

### What analytical and technical skills does Dylan have?

Dylan’s listed analytical and technical skills include Python, SQL, R, Stata, data analysis, data collection, business analysis, analytical skills, quantitative research, qualitative research, economic data analysis, statistical programming, statistical data analysis, research, competitive-landscape analysis, Bloomberg, Microsoft Excel, Microsoft PowerPoint, and Microsoft Office.

### What additional areas of experience does Dylan list?

Dylan also lists international relations, economic development, social media, search engine optimization, customer service, public speaking, teamwork, leadership, and product and growth experience among Dylan’s skills.

### What opportunities is Dylan seeking?

Dylan is looking for a fresh opportunity that offers growth and the chance to expand beyond prior experience. Dylan is also open to networking opportunities and potential collaborations.

## Links

- LinkedIn: https://www.linkedin.com/in/dylanliang

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