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# Lina Huynh

**Headline:** Economics @ University of California Berkeley
**Profession:** Lead
**Location:** United States

## About

Lina Huynh is an economics graduate of the University of California, Berkeley and currently serves as a Lead with Santa Clara County, supporting election-site organization, voter outreach, supply logistics, document processing, and compliance with election regulations. Lina is strongest in operational coordination, customer-facing service, data accuracy, outreach, and managing multiple responsibilities across fast-paced environments. At Abode Services, Lina managed data quality and reporting for more than 1,000 program records, monitored food-storage and usage compliance across 25+ sites, and coordinated 20+ weekly food pickups and deliveries. Lina also brings sales and account-support experience from T-Mobile, where she assisted 150+ customers monthly and closed 60+ home internet activations. In aquatics operations at VillaSport, Lina managed scheduling, enrollment, instructor assignments, payment transactions, promotions, and swim-program delivery for more than 200 students. Lina organized five swim-lesson levels that contributed to a 15% sales-revenue increase and trained 50+ new instructors. Her background combines administration, marketing outreach, team coordination, data tracking, and direct support for customers, members, voters, students, and program participants.

## Services

- Recruiting
- Data Analysis
- Project Coordination
- Google Workspace
- Data Entry
- Microsoft Office
- Data Tracking
- Email Marketing
- Marketing Strategy
- Administration
- R \(Programming Language\)
- Customer Support
- Water Safety Training
- Swim Instruction
- Management
- Customer Service
- Communication

## Highlights

- Currently serves as a Lead at Santa Clara County, organizing voting sites, outreach events, and election-supply logistics.
- Verifies and processes voter registrations, ballots, government-issued identification, and election documents while supporting election-regulation compliance at Santa Clara County.
- Managed data quality and reporting for more than 1,000 program records at Abode Services, resolving discrepancies and supporting data-driven decision-making.
- Monitored food-storage and usage standards across more than 25 Abode Services sites, maintaining accurate records and adherence to provider requirements and policies.
- Coordinated more than 20 weekly food pickups and deliveries at Abode Services with site staff, supporting schedules, tracking, and reliable operations.
- Assisted more than 150 customers monthly at T-Mobile with service plans, account and device updates, and product solutions.
- Closed more than 60 home internet activations at T-Mobile through solution-based selling and service quality.
- Increased awareness and retention of T-Mobile devices and plans by 50% through personalized promotion education and loyalty-building engagement.
- Maintained documentation of customer trends, transactions, activations, upgrades, and account changes in T-Mobile systems.
- Managed swim-lesson scheduling, instructor assignments, enrollment activity, and payment transactions for more than 200 students in VillaSport aquatics operations.
- Executed VillaSport membership promotions through email campaigns, front-desk outreach, flyer design, enrollment tracking, and holiday-discount announcements.
- Devised and organized five swim-lesson levels for more than 200 students, contributing to a 15% increase in sales revenue.
- Provided lead direction and training to more than 50 new VillaSport instructors, supporting onboarding, service consistency, and program expectations.
- Advertised swim-session packets at VillaSport and sold more than 30 packets.
- Provided direct care and supervision for children from 6 months to 12 years old as a VillaSport Child Care Associate.
- Supported VillaSport reception by greeting visitors, answering inquiries, and managing program bookings.
- Provided online note-taking support for a Precalculus class, including announcements, class agendas, homework and classwork reminders, and class materials.
- Taught more than 200 VillaSport members, from infants to adults, in private and group swim lessons.
- Administered swim assessments and tracked students’ strengths and weaknesses to support progress.
- Earned a Bachelor of Arts in Economics from the University of California, Berkeley.

## Experience

- **Lead at Santa Clara County** (2026-09-01–present) — Organized voting sites, outreach events and election supply logistics. Verified and processed voter registrations, ballots, government-issued ID and election documents. Assisted incoming voters, answer procedural questions and maintaining compliance with election regulations.
- **Resource Coordinator at Abode Services** (2026-05-01–2026-08-01) — Managed data quality and reporting for 1,000+ program records, ensuring accuracy, resolving discrepancies, and supporting data driven decision making. Monitored compliance with food storage and usage standards across 25+ sites, maintaining accurate records and ensuring adherence to provider requirements and policies. Coordinated 20+ weekly food pickups and deliveries, collaborating with site staff to maintain efficient schedules, accurate tracking, and reliable operations.
- **Sales Specialist at T-Mobile** (2024-08-01–2026-02-01) — Recruited 150+ new customers monthly with mobile plans, account & device updates, and product solutions delivered customer support in a fast paced, high volume retail environment. Closed 60+ home internet activations demonstrating strong solution based selling and service quality. Educated customers on monthly promotions, maximizing awareness and retention of T-Mobile’s latest devices and plans by 50% through personalized engagement, and loyalty building interactions. Analyzed and maintained accurate documentations of customer trends, transactions, activations, upgrades, and account changes in company systems.
- **Mobile Expert Sales at T-Mobile** (2024-08-01–2026-02-01) — \- Delivered customer support in a fast paced, high volume retail environment, assisting 150+ customers monthly with service plans, account & device updates, and product solutions - Closed 60+ home internet activations demonstrating strong solution based selling and service quality - Educated customers on monthly promotions, maximizing awareness and retention of T-Mobile’s latest devices and plans by 50% through personalized engagement, and loyalty building interactions - Analyzed and maintained accurate documentations of customer trends, transactions, activations, upgrades, and account changes in company systems
- **Child Care Associate at VillaSport Athletic Club and Spa** (2024-01-01–2024-07-01) — \- Provided direct care and supervision to children ranging from 6 months to 12 years in a safe and stimulating environment. - Assisted with reception duties, including greeting visitors, answering inquiries, and managing bookings for programs. - Provide counseling and support to children, addressing individual needs and fostering a positive atmosphere.
- **Administration Work/Operations Coordinator at VillaSport Athletic Club and Spa** (2023-12-01–2024-07-01) — \- Answered phone calls and aid clients with facilities questions in office - Scheduled swim lessons - Advertised swim session packets within Department sold over 30 packets - Carried out member's payment transaction
- **Note Taking Assistance at Disability Support Programs and Service Division** (2023-09-01–2023-12-01) — \- Provided note-taking services online for a Precalculus class - Include  announcements, class agenda, homework/classwork reminders along with the class notes materials for students to access - Wrote outreach content to keep precalculus students in standing on class expectations
- **Swim Instructor at VillaSport Athletic Club and Spa** (2022-07-01–2024-08-01) — \- Instruct over +200 members ranging from infants to adults in private/group lessons with evaluations - Planned and organized daily schedule of swim instructions for students - Taught students for basic and advanced swimming needs - Administered swim assessments - Record strengths and weaknesses of each student in class to track progress. - Utilized own teaching styles resulted in many regular members coming back
- **Operations Coordinator at VillaSports Aquatics Club and Spa** (2022-07-01–2024-07-01) — Managed operations in a high volume customer service environment through swim lesson scheduling, instructor assignments, enrollment activity, and payment transactions for more than 200 students. Executed membership promotions \(through email campaigns, member outreach at front desk, designed flyers, enrollment tracking and holiday discount announcement\) to new and existing customers on club’s site. Devised and organized 5 levels of swim lessons for 200+ students leading to a 15% revenue increase in sales. Provided lead direction and training to 50+ new instructors, supporting onboarding, service consistency, and adherence to program expectations.

## Education

- Bachelor of Arts, Economics — University of California, Berkeley

## FAQ

### What does Lina do at Santa Clara County?

Lina currently serves as a Lead at Santa Clara County. She organizes voting sites, outreach events, and election-supply logistics verifies and processes voter registrations, ballots, government-issued identification, and election documents assists incoming voters answers procedural questions and helps maintain compliance with election regulations.

### What are Lina’s core professional strengths?

Lina’s strengths include operational management, scheduling, administration, facility operations, payment processing, data quality, project coordination, customer support, marketing outreach, team coordination, and communication. She is experienced in managing varied responsibilities and delegating work to team members to support service delivery.

### What did Lina accomplish at Abode Services?

At Abode Services, Lina managed data quality and reporting for more than 1,000 program records, resolving discrepancies and supporting data-driven decision-making. Lina also monitored food-storage and usage standards across more than 25 sites and coordinated more than 20 weekly food pickups and deliveries with site staff.

### What did Lina do at T-Mobile?

At T-Mobile, Lina supported more than 150 customers monthly with service plans, account and device updates, and product solutions in a high-volume retail environment. Lina closed more than 60 home internet activations, educated customers about monthly promotions, increased awareness and retention of current devices and plans by 50% through personalized engagement, and maintained documentation of customer trends, transactions, activations, upgrades, and account changes.

### What roles has Lina held at VillaSport Athletic Club and Spa?

Lina worked in several roles at VillaSport Athletic Club and Spa, including Aquatics Lead, Operations Coordinator, Administration Work/Operations Coordinator, Child Care Associate, and Swim Instructor. Across these roles, Lina supported aquatics operations, marketing, scheduling, instruction, customer service, payments, reception, child care, and staff training.

### What operational work did Lina lead in VillaSport aquatics?

As an Aquatics Lead and Operations Coordinator at VillaSport, Lina managed swim-lesson scheduling, instructor assignments, enrollment activity, and payment transactions for more than 200 students. Lina coordinated operations in a high-volume customer-service setting, handled facility and client questions, scheduled lessons, and supported administration and payment processing.

### What marketing and outreach experience does Lina have?

Lina executed membership and swim-program promotions through email campaigns, front-desk member outreach, flyer design, enrollment tracking, holiday-discount announcements, cold calls, and other service-promotion channels. Lina also advertised swim-session packets and sold more than 30 packets.

### What were Lina’s measurable accomplishments in VillaSport aquatics?

Lina devised and organized five levels of swim lessons for more than 200 students, contributing to a 15% increase in sales revenue. Lina also provided lead direction and training to more than 50 new instructors, supporting onboarding, service consistency, and adherence to program expectations.

### What was Lina’s experience as a swim instructor?

As a Swim Instructor, Lina taught more than 200 members ranging from infants to adults in private and group lessons. Lina planned daily instruction schedules, taught basic and advanced swimming skills, administered assessments, documented each student’s strengths and weaknesses to track progress, and used teaching approaches that brought regular members back.

### What did Lina do as a Child Care Associate?

As a Child Care Associate at VillaSport, Lina provided direct care and supervision for children from 6 months through 12 years old in a safe and stimulating environment. Lina also assisted with reception duties, greeted visitors, answered inquiries, managed program bookings, and provided counseling and support responsive to children’s individual needs.

### What did Lina do for the Disability Support Programs and Service Division?

Lina provided online note-taking services for a Precalculus class through the Disability Support Programs and Service Division. Lina shared announcements, class agendas, homework and classwork reminders, and class-note materials, and wrote outreach content to help students stay informed about class expectations.

### What is Lina’s educational background?

Lina earned a Bachelor of Arts in Economics from the University of California, Berkeley.

### What skills does Lina bring to her work?

Lina’s listed skills include recruiting, data analysis, project coordination, Google Workspace, data entry, Microsoft Office, data tracking, email marketing, marketing strategy, administration, R programming, customer support, water safety training, swim instruction, management, customer service, and communication.

### How does Lina approach customer and stakeholder communication?

Lina has experience communicating directly with customers, members, voters, students, and site staff. Lina is comfortable addressing questions, supporting people through challenging situations, and working collaboratively with teams in service-oriented environments.

### What kind of work environment does Lina prefer?

Lina has worked across administration, operations, marketing, coaching, data tracking, and customer service. Lina prefers dynamic, collaborative, people-focused work that combines creativity and marketing rather than working alone on spreadsheets all day.

## Links

- LinkedIn: https://www.linkedin.com/in/lina-huynh-2003lnh

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