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# Suneeta Tiwari

**Headline:** Technical Product Manager | Program Manager | Products, AI & Enterprise Platforms | Data-Driven Strategy | Driving Customer & Business Impact
**Profession:** Product Manager
**Location:** United States

## About

Suneeta Tiwari is a technical product and program manager with more than 10 years of experience leading enterprise data platforms, AI-enabled workflows, and cross-functional delivery programs. She currently brings product strategy, roadmap leadership, operational analysis, and data-driven decision-making to complex initiatives spanning financial services, asset management, data governance, healthcare analytics, and global marketing delivery. Suneeta is strongest at turning ambiguous business problems into prioritized product roadmaps, measurable requirements, scalable platform capabilities, and practical adoption plans. At Publicis Sapient, Suneeta defined strategy and led roadmap execution for an enterprise data platform supporting more than $1 trillion in assets under management across trading, analytics, and risk. Her work has delivered outcomes including 95% less manual effort and $1.5 million in annualized savings, 40% less documentation effort, 20% faster cycle time, restoration of data coverage above 99% following a critical incident, a 90% reduction in duplicates, and a 60% operations-efficiency gain. She has led cross-functional and global operations, including a team of about 28 engineers, product managers, and analysts. Suneeta holds an MS in Information Management from the University of Washington and was recognized in its 2026 AIMS Product Competition for an AI-enabled restaurant-operations SaaS platform.

## Services

- AI-Driven Strategy
- Digital Transformation
- Strategic Planning & Execution
- Data-Driven Insights
- Artificial Intelligence \(AI\)
- Business Intelligence \(BI\)
- Product Strategy
- Data-driven Decision Making
- Consulting
- Data Analysis
- Data Visualization
- Bloomberg Factset
- Reference Data
- Zephyr
- Product Management
- Product owner
- Capital Markets
- Project Reporting
- Delivery Of Projects
- Attention to Detail
- Python \(Programming Language\)
- Key Performance Indicators
- Objectives and Key Results \(OKRs\)
- Risk Management
- Change Management
- REST APIs
- Resource Allocation
- Team Management
- Requirements Analysis
- Microsoft Excel

## Highlights

- Defined product strategy and led roadmap execution at Publicis Sapient for an enterprise data platform supporting more than $1 trillion in assets under management across trading, analytics, and risk.
- Partnered with engineering on architecture tradeoffs that improved data accuracy and reliability at scale for an enterprise asset-management data platform.
- Built an enterprise platform for asset management that centralized financial data governance.
- Led operations discovery and a phased, human-in-the-loop automation roadmap that reduced manual effort by 95% and delivered $1.5 million in annualized savings.
- Defined requirements, evaluation criteria, and success metrics for LLM-powered workflows governed AI capabilities reduced documentation effort by 40% and improved cycle time by 20%.
- Prioritized reusable validation, workflow, and governance capabilities across five consuming business teams, improving platform consistency and adoption.
- Led response to more than 20,000 rejected price updates, restoring coverage above 99% within hours and redesigning the correction strategy.
- Defined shared security controls for identity, authorization, service authentication, auditability, and continuous monitoring, reducing unauthorized internal data-access incidents.
- Delivered a 90% reduction in duplicates and a 60% operations-efficiency gain.
- Led cross-functional and global operations, including a team of approximately 28 engineers, product managers, and analysts.
- Owned the roadmap and backlog at NIIT Technologies for a healthcare analytics platform processing more than 2 million daily transactions.
- Used product-usage insights at NIIT Technologies to prioritize customer-facing capabilities that reduced client healthcare costs by approximately $4 million annually.
- Directed release strategy at NIIT Technologies, improving adoption by 25% and reducing post-release defects by 45%.
- Managed Agile delivery for global marketing clients at Sapient Consulting, improving delivery timelines by 15% and reducing defect rates by 35% across three teams.
- Established KPI dashboards and operating cadences across four cross-functional teams at Sapient Consulting, improving on-time delivery by 20% and increasing client satisfaction scores.
- Received Publicis Sapient's Partnering for Client Impact & Engaging with Openness Award for an information-security solution that reduced data breaches and improved client trust.
- Awarded in the University of Washington AIMS Product Competition 2026 for an AI-enabled, real-time restaurant-operations SaaS platform incorporating demand forecasting, predictive modeling, go-to-market strategy, and financial modeling.

## Experience

- **Product Manager at Publicis Sapient** (2020-07-01–2024-11-01) — Location: Gurugram, India Toronto, Canada ·  Defined product strategy and led roadmap execution for an enterprise data platform supporting $1T+ AUM across trading, analytics, and risk partnered with engineering on architecture tradeoffs, improving data accuracy and reliability at scale. ·  Led discovery with Operations teams to identify high-friction exception and approval workflows translated findings into a phased, human-in-the-loop automation roadmap that reduced manual effort by 95%, delivering $1.5M in annualized savings. ·  Defined product requirements, evaluation criteria, and success metrics for LLM-powered workflows partnered with engineering to operationalize governed AI capabilities that reduced documentation effort by 40% and improved cycle time by 20%. ·  Identified shared requirements across five consuming business teams and prioritized reusable validation, workflow, and governance capabilities over one-off solutions, improving platform consistency and adoption acro
- **PM at NIIT Technologies** (2018-12-01–2020-03-01) — ·  Owned roadmap and backlog for a healthcare analytics platform processing 2M+ daily transactions, prioritizing customer-facing capabilities based on product usage insights that reduced client healthcare costs by ~$4M annually. ·  Directed release strategy using product usage insights improved adoption by 25% and reduced post-release defects by 45% through iterative enhancement cycles.
- **Associate L2- Program Manager at Sapient Consulting** (2014-02-01–2018-12-01) — ·  Managed Agile delivery for global marketing clients standardized quality frameworks and introduced a structured intake process across 3 teams, improving delivery timelines by 15%, reducing defect rates by 35%, and resolving scope conflicts with senior stakeholders. ·  Established KPI dashboards and operating cadences across 4 cross-functional teams, achieving a 20% improvement in on-time delivery and higher client satisfaction scores.

## Education

- Master of Science - MS, Information Management — University of Washington
- Bachelor's degree, Information Technology — Guru Gobind Singh Indraprastha University

## FAQ

### What does Suneeta do?

Suneeta is a technical product manager and program manager focused on products, AI, enterprise platforms, data-driven strategy, and customer and business impact. She leads complex, cross-functional programs and works at the intersection of product, engineering, and business.

### What are Suneeta's primary areas of expertise?

Suneeta has more than 10 years of experience across enterprise data platforms, enterprise systems, AI-enabled workflows, financial services, asset management, data governance, healthcare analytics, and global marketing delivery. She has experience both building platform products from scratch and improving existing products.

### What are Suneeta's product-strategy strengths?

Suneeta is particularly strong in product strategy, roadmap prioritization, product lifecycle management, MVP definition, customer journey mapping, qualitative research and thematic analysis, KPI and OKR definition, and data-driven decision-making. She also performs operational analysis and helps define product vision.

### What has Suneeta done at Publicis Sapient?

Suneeta works as a Product Manager at Publicis Sapient and has worked from Gurugram, India, and Toronto, Canada. She defined product strategy and led roadmap execution for an enterprise data platform supporting more than $1 trillion in assets under management across trading, analytics, and risk.

### How has Suneeta contributed to enterprise data platforms?

For the Publicis Sapient enterprise data platform, Suneeta partnered with engineering on architecture tradeoffs to improve data accuracy and reliability at scale. She also built an enterprise asset-management platform that centralized financial data governance.

### What automation impact has Suneeta delivered?

Suneeta led discovery with Operations teams to identify high-friction exception and approval workflows. She translated the findings into a phased, human-in-the-loop automation roadmap that reduced manual effort by 95% and delivered $1.5 million in annualized savings.

### What AI-enabled workflow work has Suneeta led?

Suneeta defined product requirements, evaluation criteria, and success metrics for LLM-powered workflows. In partnership with engineering, she operationalized governed AI capabilities that reduced documentation effort by 40% and improved cycle time by 20%.

### How has Suneeta improved platform adoption and consistency?

Suneeta identified shared requirements across five consuming business teams and prioritized reusable validation, workflow, and governance capabilities over one-off solutions. This improved platform consistency and adoption across critical business workflows.

### How did Suneeta respond to the price-update distribution incident?

Suneeta led the product response to a critical distribution incident involving more than 20,000 rejected price updates. Her team restored coverage above 99% within hours, and she subsequently redesigned the correction strategy to separate data storage from downstream action triggers.

### What security and information-governance work has Suneeta led?

Suneeta defined shared security controls spanning identity, authorization, service authentication, auditability, and continuous monitoring. This work reduced unauthorized internal data-access incidents. She also received Publicis Sapient's Partnering for Client Impact & Engaging with Openness Award for delivering an information-security solution that reduced data breaches and improved client trust.

### What measurable business impact has Suneeta delivered?

Suneeta has delivered a 90% reduction in duplicates and a 60% gain in operations efficiency. Her broader record includes multimillion-dollar cost savings, improved operational efficiency, stronger product adoption, and more reliable enterprise data operations.

### What did Suneeta accomplish at NIIT Technologies?

At NIIT Technologies, Suneeta owned the roadmap and backlog for a healthcare analytics platform processing more than 2 million daily transactions. She prioritized customer-facing capabilities using product-usage insights, reducing client healthcare costs by approximately $4 million annually.

### How did Suneeta improve releases at NIIT Technologies?

At NIIT Technologies, Suneeta directed release strategy using product-usage insights. Through iterative enhancement cycles, she improved adoption by 25% and reduced post-release defects by 45%.

### What did Suneeta accomplish at Sapient Consulting?

As an Associate L2 Program Manager at Sapient Consulting, Suneeta managed Agile delivery for global marketing clients. She standardized quality frameworks and introduced a structured intake process across three teams, improving delivery timelines by 15%, reducing defect rates by 35%, and resolving scope conflicts with senior stakeholders.

### How has Suneeta improved cross-functional delivery operations?

At Sapient Consulting, Suneeta established KPI dashboards and operating cadences across four cross-functional teams. This contributed to a 20% improvement in on-time delivery and higher client satisfaction scores.

### What leadership and stakeholder-management experience does Suneeta have?

Suneeta has led cross-functional teams and global programs, including a team of approximately 28 engineers, product managers, and analysts. She aligns leadership and cross-functional groups through stakeholder management, executive communication, decision facilitation, dependency management, risk management, change management, and adoption enablement.

### What is Suneeta's educational background?

Suneeta completed a Master of Science in Information Management at the University of Washington, with a focus on AI, product strategy, and data-driven decision-making. She also holds a bachelor's degree in Information Technology from Guru Gobind Singh Indraprastha University.

### What recognition has Suneeta received for AI product work?

Suneeta was awarded in the University of Washington AIMS Product Competition 2026 for building an AI-enabled, real-time restaurant-operations SaaS platform. The platform incorporated demand forecasting, predictive modeling, go-to-market strategy, and financial modeling.

### What technical tools and data skills does Suneeta use?

Suneeta's technical and data toolkit includes SQL, Python, REST APIs, system integrations, data analysis, data visualization, Power BI, Microsoft Excel, Postman API, Jira, Confluence, Core Java, Bloomberg Factset, Reference Data, Zephyr, ResultSpace3, Robot Framework, Jenkins, CI/CD, Allure, and regression testing.

### What delivery methods and professional interests does Suneeta bring?

Suneeta's execution background includes program and project management, Agile methodologies, Scrum, Scrumban, SDLC, roadmap and backlog management, release readiness, quality assurance, user acceptance testing, triage, requirements analysis, resource allocation, team management, project reporting, client presentations, process optimization, and continuous delivery. Her interests include driving large-scale initiatives, influencing strategy, and building impactful products and platforms in fast-paced, high-growth environments.

## Links

- LinkedIn: https://www.linkedin.com/in/suneetatiwari

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