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# Carson Truong

**Headline:** Marketing Coordination | Supported a 35-Profile Website Refresh | Content Research, Editing & Project Tracking
**Profession:** Data Annotator
**Location:** San Diego, California, United States

## About

Carson Truong is a business management graduate and current Data Annotator at Handshake AI, where Carson evaluates approximately 50–100 AI-generated responses each week for accuracy, visual or audio quality, and instruction following. Carson’s strengths include marketing operations, content research, brand-aligned writing, detailed quality review, project tracking, and stakeholder communication. As a Marketing Operations Intern with Southern California HERC, part of HERC Jobs – Higher Education Recruitment Consortium, Carson supported a website refresh covering 35 college and university profiles. Carson researched official institutional sources, confirmed details with university representatives, rewrote messaging for job seekers, updated website assets, and organized revisions and outstanding work. Carson earned a Bachelor of Science in Business Management from San Diego State University, with coursework that included consumer-trend research and an SAP simulation involving regional pricing and marketing-spend decisions. Earlier work as an Accounting Assistant in Carson’s family nail salon built practical experience with receipts, billing, manual financial records, and end-of-day employee-pay calculations. Carson is interested in marketing or operations coordination roles that value dependable research, careful content coordination, end-to-end project ownership, learning, and growth.

## Services

- Market Research
- Content Marketing
- Administrative Assistance
- Marketing
- Quality Reviews
- Project Coordination
- Shareholder Communications
- Presentation Skills
- Written Communication
- Strategic Thinking
- Business Analysis
- Data Analysis
- Profile Development
- Membership Growth
- Membership Development
- Business Process Management
- Thinking Skills
- Marketing Operations
- Record Keeping
- Conflict Resolution
- Business Development
- Organization Skills
- Analytical Skills
- Communication
- Sales Management
- Trend Analysis
- Enterprise Resource Planning \(ERP\)
- Sales
- Business Management Training
- Decision-Making

## Highlights

- Evaluates approximately 50–100 AI-generated responses per week at Handshake AI for accuracy, visual or audio quality, and instruction following.
- Documents evidence-based evaluation decisions and responds to reviewer quality feedback at Handshake AI.
- Supported a website refresh spanning 35 college and university profiles as a Marketing Operations Intern at Southern California HERC.
- Audited institutional profiles, researched official sources, and confirmed profile details with college and university representatives.
- Created and rewrote brand-aligned institutional messaging to help job seekers understand organizations and explore employment opportunities.
- Updated logos and banners in the website backend, sourced clearer assets, and resized images to meet platform requirements.
- Organized profile research in Google Docs and tracked revisions and outstanding work through spreadsheets and Slack checklists.
- Applied a research-first approach to understanding organizational values and developing messaging aligned with institutional brands.
- Maintained receipts and manual financial records, supported billing, and helped calculate end-of-day employee pay at Fashion Nails.
- Completed consumer-trend research as part of Business Management studies at San Diego State University.
- Participated in an SAP simulation involving team decisions on regional pricing and marketing spend.
- Earned a Bachelor of Science in Business Management from San Diego State University.

## Experience

- **Data Annotator at Handshake AI** (2025-12-01–present) — I evaluate AI-generated responses and document clear, evidence-based quality decisions. - Evaluate approximately 50-100 responses per week against prompts for accuracy, visual or audio quality, and instruction following. - Write specific explanations for evaluation decisions and respond to quality feedback from reviewers.
- **Marketing Operations Intern at HERC Jobs - Higher Education Recruitment Consortium** (2024-09-01–2024-12-01) — I supported website content and marketing operations for a regional higher education recruitment consortium. - Supported a website refresh spanning 35 institutional profiles, researching official sources and confirming details with college and university representatives. - Rewrote messaging to help job seekers understand institutions and explore employment opportunities, reviewing changes with my supervisor. - Updated logos and banners in the website backend, sourcing clearer assets and resizing images to meet platform requirements. - Organized research in Google Docs and tracked revisions and outstanding work through spreadsheets and Slack checklists.
- **Accounting Assistant at Fashion Nails** (2021-07-01–2023-01-01) — I supported day-to-day recordkeeping in my family's nail salon. - Maintained receipts and manual financial records, supported billing and helped calculate end-of-day employee pay.

## Education

- Bachelor of Science, Business Management — San Diego State University (2022-01-01–2025-05-01)

## FAQ

### What does Carson do at Handshake AI?

Carson is a current Data Annotator at Handshake AI. Carson evaluates AI-generated responses and documents clear, evidence-based quality decisions.

### What quality-review work does Carson perform at Handshake AI?

Carson evaluates approximately 50–100 responses per week against prompts for accuracy, visual or audio quality, and instruction following. Carson writes specific explanations for evaluation decisions and responds to quality feedback from reviewers.

### What did Carson do at Southern California HERC?

Carson supported website content and marketing operations for Southern California HERC, a regional higher education recruitment consortium associated with HERC Jobs. The work included auditing profiles and creating content for 35 colleges and universities.

### How did Carson approach content and messaging for the 35 institutional profiles?

Carson researched official sources and organizational values, confirmed profile information with college and university representatives, and created brand-aligned messaging. Carson rewrote messaging to help job seekers understand institutions and explore employment opportunities, reviewing changes with a supervisor.

### What website and project-tracking work did Carson complete at HERC?

Carson updated logos and banners in the website backend, sourced clearer assets, and resized images to meet platform requirements. Carson also organized research in Google Docs and tracked revisions and outstanding work through spreadsheets and Slack checklists.

### What experience does Carson have at Fashion Nails?

Carson worked as an Accounting Assistant at Fashion Nails, Carson’s family nail salon. Carson maintained receipts and manual financial records, supported billing, and helped calculate end-of-day employee pay.

### What is Carson’s education?

Carson earned a Bachelor of Science in Business Management from San Diego State University. Carson’s studies included consumer-trend research and an SAP simulation in which Carson’s team adjusted regional pricing and marketing spend.

### What are Carson’s professional skills?

Carson’s skills include market research, content marketing, marketing operations, marketing, marketing-plan development and implementation, content creation, brand messaging, profile development, membership growth and development, stakeholder and shareholder communications, written communication, presentation skills, administrative assistance, project coordination, project management, business process management, record keeping, quality reviews, research, data analysis, business analysis, trend analysis, strategic thinking, critical thinking, analytical skills, attention to detail, organization, multitasking, problem solving, decision-making, conflict resolution, interpersonal communication, teamwork, active learning, computer literacy, Microsoft Office, Microsoft Excel, enterprise resource planning, sales, sales management, business development, and business management training.

### What opportunities is Carson seeking next?

Carson is interested in contributing to a marketing team that needs dependable content coordination, careful research, and support keeping projects moving. Carson is also interested in operations coordination and prioritizes learning, growth, development opportunities, autonomy, flexibility, and owning projects from start to finish.

### What professional strengths does Carson bring to a team?

Carson brings experience in content creation, brand messaging, research, stakeholder communication, detailed quality review, and project management. Carson is highly motivated to learn and adapt in new roles and values efficient end-to-end project ownership.

## Links

- LinkedIn: https://www.linkedin.com/in/carson-truong-273436289

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