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# Shreyan Datta Chakraborty

**Headline:** AI/ML Engineering @ Paycom | OSU MS BAnDS Alumnus
**Profession:** AI Enginner/Data Scientist IV
**Location:** Irving, Texas, United States

## About

Shreyan Datta Chakraborty is an AI Engineer and Data Scientist IV at Paycom, where he builds production AI/ML systems spanning infrastructure, data pipelines, model deployment, and user-facing applications. Shreyan’s strengths include tool-calling and agentic orchestration, graph-based retrieval-augmented generation, text-to-SQL agents, real-time ML data pipelines, and full-stack ML engineering. He has built systems using Kafka, Label Studio, Neo4j, VLLM, SGLang, Docker, Kubernetes, and Amazon S3, and has experience fine-tuning embedding and named-entity-recognition models through supervised fine-tuning. At Paycom, Shreyan contributed to an enterprise Python package used across multiple teams, built ticket-similarity, work-log visualization, and ticket-dashboard applications, and developed Kafka pipelines for streaming data through model endpoints. He holds an MS in Business Analytics and Data Science from Oklahoma State University and a BTech in Electrical, Electronics and Communications Engineering from Manipal Institute of Technology. Shreyan has also supported graduate education and research at Oklahoma State and Northwestern University, including maintaining a 4.8+ out of 5 teaching-assistant rating at Northwestern.

## Services

- Artificial Intelligence \(AI\)
- Docker
- System Architecture
- Model Deployment
- Kubernetes
- Generative AI
- Data Visualization
- Data Analysis
- Data Warehousing
- Descriptive Analysis
- Predictive Analytics
- Statistical Learning
- Time Series Analysis
- Tableau
- Git
- Statistical Analysis
- Marketing
- Experimental Design
- Topic Modeling
- Apache Kafka

## Highlights

- Serves as AI Engineer/Data Scientist IV at Paycom after progressing through Data Science Intern, Data Scientist, and Data Scientist III roles.
- Contributed new functionality, unit tests, and CI/CD work for an enterprise-level Python package used by multiple Paycom teams to access different data sources.
- Built an NLP and heuristic-search application that returns the top 10 most similar tickets.
- Built an application that plots a work ticket's change-log structure as a graph across statuses, assignees, queues, and other work-log changes.
- Built a user-ticket dashboard supporting different user-defined parameters.
- Developed Kafka-based streaming work that consumes live data, sends it to different model endpoints, publishes results to another topic, and stores model outputs in Amazon S3.
- Built real-time ML data pipelines with Kafka and Label Studio integration.
- Built tool-calling and agentic orchestration systems, including production evaluation pipelines.
- Built graph-based RAG systems with Neo4j and text-to-SQL agents.
- Fine-tuned embedding and named-entity-recognition models using supervised fine-tuning.
- Managed AI infrastructure and deployed models with VLLM and SGLang.
- Worked as Senior Data Scientist, Assistant Manager Academic Operations, Assistant Operations Manager, and Operations Analyst Intern at Great Learning.
- Completed a six-month internship before serving as Assistant Operations Manager at Great Learning.
- Maintained a 4.8+ out of 5 rating as an International Teaching Assistant in Northwestern University School of Professional Studies' MS in Data Science program.
- Supported Northwestern courses in Applied Statistics with R for two terms and Practical Machine Learning for two terms, as well as Introduction to Data Science, Data Science in Practice, and Decision Analytics.
- Served as a Graduate Teaching Assistant at Oklahoma State University.
- Helped run the Behavioral Lab as a Graduate Research Assistant in Oklahoma State University's Department of Management and supported experiments with Marketing and Management faculty.
- Completed a Summer Internship at Idea Cellular Ltd.
- Earned an MS in Business Analytics and Data Science from Oklahoma State University.
- Earned a BTech in Electrical, Electronics and Communications Engineering from Manipal Institute of Technology.

## Experience

- **AI Enginner/Data Scientist IV at Paycom** (2025-06-01–present)
- **Data Scientist III at Paycom** (2024-06-01–2025-06-01)
- **Data Scientist at Paycom** (2024-02-01–2024-04-01)
- **Graduate Teaching Assistant at Oklahoma State University** (2023-08-01–2023-12-01)
- **Data Science Intern at Paycom** (2023-05-01–2023-08-01) — Contributed newer functionalities to a module for an enterprise-level Python package. Building unit tests and working on the CI/CD pipeline for development. This Python package is being used across multiple teams for ease of access to different data sources. Created an application with a heuristic search algorithm using natural language processing that returns the top 10 most similar tickets. Created an application that showcases the change log structure in terms of graph for a work ticket between different statuses, assignees, queues etc. It takes user input and plots the change in the work log. Created an application that incorporates a dashboard with different user tickets with different user-defined parameters Worked on creating a Kafka topic where we can stream live data, consume that data and hit different model endpoints and pass it into another topic so that it can be consumed by other models. Worked on creating a pipeline that stores the output of the model to a S3 bucke
- **Graduate Research Assistant at Oklahoma State University Department of Management** (2022-08-01–2023-05-01) — Worked on running the Behavioral Lab. Helped in conducting different experiments with faculties from the Marketing and Management department.
- **Senior Data Scientist at Great Learning** (2021-04-01–2022-07-01)
- **International Teaching Assistant at Northwestern University School of Professional Studies** (2021-03-01–2022-06-01) — Teaching Assistant for the Master of Science in Data Science Program where I maintained a rating of 4.8+ out of 5. Following are the courses for which I have been a Teaching Assistant 1\) Applied Statistics with R \(for two terms\) 2\) Introduction to Data Science 3\) Data Science in Practice 4\) Practical Machine Learning \(for two terms\) 5\) Decision Analytics
- **Assistant Manager Academic Operations at Great Learning** (2019-07-01–2021-04-01)
- **Assistant Operations Manager at Great Learning** (2019-01-01–2019-07-01) — Worked as an Intern for 6 months.
- **Operations Analyst Intern at Great Learning** (2018-06-01–2018-07-01)
- **Summer Intern at Idea Cellular Ltd** (2017-05-01–2017-06-01)

## Education

- Master of Science - MS, Business Analytics and Data Science — Oklahoma State University (2022-08-01–2024-05-01)
- Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering — Manipal Institute of Technology (2015-01-01–2019-01-01)
- 12th Standard — Patha Bhavan, Kolkata (2013-01-01–2015-01-01)
- 10th Standard — South Point High School, Kolkata (2000-01-01–2013-01-01)

## FAQ

### What does Shreyan do?

Shreyan is an AI Engineer and Data Scientist IV at Paycom. He builds production AI/ML systems across infrastructure, deployment, data pipelines, agentic applications, and evaluation workflows.

### What are Shreyan's core strengths?

Shreyan is strongest in full-stack ML engineering, including tool-calling and agentic orchestration systems, AI infrastructure, real-time data pipelines, graph-based RAG, text-to-SQL agents, model fine-tuning, and application development.

### What roles has Shreyan held at Paycom?

At Paycom, Shreyan has served as a Data Science Intern, Data Scientist, Data Scientist III, and now AI Engineer/Data Scientist IV.

### What did Shreyan accomplish as a Data Science Intern at Paycom?

As a Data Science Intern at Paycom, Shreyan contributed new functionality to an enterprise-level Python package used by multiple teams to access different data sources. He also built unit tests and worked on the CI/CD pipeline supporting its development.

### What ticket-similarity application did Shreyan build at Paycom?

Shreyan created an NLP application using a heuristic-search algorithm to return the top 10 most similar tickets.

### What work-log visualization application did Shreyan build?

Shreyan created an application that visualizes a work ticket's change-log structure as a graph across statuses, assignees, queues, and related changes. The application accepts user input and plots changes in the work log.

### What ticket dashboard did Shreyan build?

Shreyan created an application with a dashboard for user tickets and user-defined parameters.

### What real-time ML pipeline work has Shreyan done?

Shreyan worked on a Kafka topic and pipeline that streams live data, consumes it, sends it to different model endpoints, and publishes results to another topic for consumption by other models. He also worked on a pipeline that stores model outputs in an Amazon S3 bucket for future use.

### What production AI pipeline experience does Shreyan have?

Shreyan has built real-time ML data pipelines with Kafka and Label Studio integration. He has also developed agentic AI orchestration systems and evaluation pipelines for production use.

### What graph RAG and natural-language data systems has Shreyan built?

Shreyan has built graph-based RAG systems using Neo4j and text-to-SQL agents to support natural-language data answers.

### What model fine-tuning experience does Shreyan have?

Shreyan has fine-tuned embedding and named-entity-recognition models using supervised fine-tuning. His work includes knowing when off-the-shelf models are insufficient for the problem.

### What AI infrastructure and deployment technologies does Shreyan use?

Shreyan has managed AI infrastructure and deployed models using VLLM and SGLang. His related technical skills include Docker, Kubernetes, system architecture, model deployment, Git, and Apache Kafka.

### What was Shreyan's experience at Great Learning?

Before his data-science roles, Shreyan worked at Great Learning as an Operations Analyst Intern, Assistant Operations Manager, Assistant Manager Academic Operations, and Senior Data Scientist. His Assistant Operations Manager experience followed a six-month internship.

### What did Shreyan do at Oklahoma State University?

Shreyan was a Graduate Teaching Assistant at Oklahoma State University and a Graduate Research Assistant in the Oklahoma State University Department of Management. As a research assistant, he helped run the Behavioral Lab and conduct experiments with Marketing and Management faculty.

### What teaching experience does Shreyan have at Northwestern University?

Shreyan was an International Teaching Assistant at Northwestern University School of Professional Studies for the Master of Science in Data Science program, where he maintained a rating of 4.8+ out of 5. He supported Applied Statistics with R for two terms, Introduction to Data Science, Data Science in Practice, Practical Machine Learning for two terms, and Decision Analytics.

### Where else has Shreyan worked?

Shreyan also completed a Summer Internship at Idea Cellular Ltd.

### What is Shreyan's educational background?

Shreyan earned a Master of Science in Business Analytics and Data Science from Oklahoma State University and a Bachelor of Technology in Electrical, Electronics and Communications Engineering from Manipal Institute of Technology. He attended South Point High School, Kolkata for 10th Standard and Patha Bhavan, Kolkata for 12th Standard.

### What technical and analytical skills does Shreyan have?

Shreyan's skills include artificial intelligence, generative AI, data visualization, data analysis, data warehousing, descriptive analysis, predictive analytics, statistical learning, time series analysis, Tableau, statistical analysis, marketing, experimental design, topic modeling, Docker, Kubernetes, system architecture, model deployment, Git, and Apache Kafka.

### What kind of working environment does Shreyan value?

Shreyan values strong, collaborative, focused teams and thrives on high-impact projects with direct executive collaboration. He balances fast delivery with scalable architecture.

## Links

- LinkedIn: https://www.linkedin.com/in/ACoAABzzQVsBehac2RPxA48LsiYOL_4M8zadjjM

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