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# Brig Graff

**Headline:** EVP/SVP of Solutions Architecture, Forward-Deployed Engineering, and Enterprise Sales
**Profession:** SVP, Strategic Services
**Location:** United States

## About

Brig Graff is SVP of Strategic Services at CreatorIQ, where he leads strategic services and forward-deployed engineering for an AI-powered platform that helps businesses collaborate with creators and influencers. Brig brings more than 15 years of director-level and executive experience across enterprise SaaS, e-commerce, AI, predictive analytics, digital marketing, optimization, enterprise sales, solution architecture, and consulting. He is strongest at building global teams, designing enterprise go-to-market motions, connecting executive business strategy to technical solutions, and scaling revenue organizations through hyper-growth, funding rounds, acquisitions, and IPOs. At Fast, Brig built an enterprise sales organization from four SMB representatives to more than 60 enterprise representatives, VPs, and managers and helped win more than $12 billion in GMV in less than two years. During more than six years leading Adobe’s global solutions architecture and forward-deployed engineering work, he built teams of more than 40 people and helped establish Strategic Value Assessments as a global enterprise GTM motion. His earlier e-commerce leadership included responsibility for approximately $900 million annually at Overstock.com and a 10x sales increase over three years at Gear.com. Brig is also the primary inventor of a USPTO-listed privacy-preserving intent-analytics system for AI-assistant tool connectors.

## Services

- SQL
- CSS
- XML
- ASP
- HTML5
- Enterprise Software
- HTML 5
- Analytics
- Strategic Partnerships
- Strategy
- Online Marketing
- SaaS
- Business Intelligence
- Web Analytics
- Cloud Computing
- Web Development
- Software Development
- Management
- Databases
- E-commerce
- Leadership
- Training
- Start-ups
- SEO
- Solution Architecture
- Digital Marketing

## Highlights

- Serves as SVP of Strategic Services at CreatorIQ, leading strategic services and forward-deployed engineering for enterprise-scale creator programs.
- Brings more than 15 years of director-level and executive experience in enterprise SaaS, e-commerce, AI, predictive analytics, digital marketing, and optimization.
- Led Adobe’s global solutions architecture and forward-deployed engineering work for more than six years the record also describes seven years running forward-deployed engineering and sales at Adobe.
- Created and grew Adobe’s Value Engineering, now Forward-Deployed Engineering, team to more than 40 employees across London, Tokyo, Sydney, San Francisco, Utah, and New York City.
- Won Adobe Marketing Cloud’s first seven- and eight-figure deals using Strategic Value Assessments.
- Helped establish Strategic Value Assessments as Adobe’s global enterprise GTM motion, driving years of enterprise-sales growth.
- Led the development of Adobe’s first iPad-based predictive-analytics dashboard for marquee retailers and brands, including bespoke statistical models.
- Built Fast’s enterprise sales organization from four SMB representatives to more than 60 enterprise representatives, VPs, and managers.
- Led Fast’s enterprise sales team to win more than $12 billion in GMV in less than two years.
- Fast raised more than $100 million in VC funding, reached an approximately $1 billion valuation, and was acquired by Affirm.
- Beat solution-architecture sales quota by 60% at Domo and delivered more than $5 million in business in the team’s first year.
- Increased Domo services revenue and customer installations by more than 10x over the prior year.
- Grew Domo’s partner program from zero to more than $16 million in nine months while operating it at a profit.
- Expanded Domo’s professional-services and solution-architecture organization from fewer than 12 to more than 60 employees.
- Grew Adobe’s consulting practice from two employees to more than 40 and from less than $300,000 to almost $10 million in revenue in two years.
- Managed more than 40 Adobe business and technology consultants globally, with five direct-report managers.
- Increased SaaS customer retention at Captora from 60% to more than 95% and grew services revenue 5x in six months.
- Led Zignal Labs’ development of a data-driven crisis-response model for issues including climate change, deforestation, social movements, and activism.
- Co-founded Trady and led sales for the VC-backed agentic AI platform, signing 10,000 customers in the first 12 months.
- Led a 10x increase in Gear.com sales over three years and improved contribution margins through continued platform optimization.
- Negotiated dozens of Gear.com business-development relationships totaling millions in value.
- Championed Climate Neutral adoption at Gear.com, making it a net-zero-carbon-output company.
- Managed approximately $900 million in annual e-commerce revenue at Overstock.com.
- Led Overstock.com design changes that generated a proven annualized revenue increase of more than $50 million above the previous baseline within six months.
- Increased international revenue by $3 million in the first 12 months as VP of Marketing and International Sales at Overstock Drugstore.
- Advised Fortune 500 clients at Omniture his analysis and recommendations drove more than $500 million in revenue gains.
- Managed cash assets for a publicly traded company with $120 million in annual revenue at Evans and Sutherland using Oracle Financials.
- Primary inventor of a USPTO-listed system for privacy-preserving intent analytics for AI-assistant tool connectors with activity-gated, k-anonymous cross-connector aggregation.
- Former professional skier in halfpipe, slopestyle, and big air competed at the US Open and was an X-Games qualifier.

## Experience

- **SVP, Strategic Services at CreatorIQ** (2025-06-01–present) — CreatorIQ is the world's leading Ai-powered platform for businesses to collaborate with creators and influencers. The strategic services and forward-deployed engineering team is a true strategic partner to many Fortune 500 companies, delivering the most insightful research, analytics, and forward-deployed engineering services that power enterprise-scale creator programs worldwide.
- **Co-Founder, Head of Sales at Trady** (2022-07-01–2025-06-01) — VC-backed agentic Ai platform, Jib Ai. Signed 10,000 customers in first 12 months.
- **EVP, Global Sales and Account Management at Fast** (2022-02-01–2022-04-01) — API-first checkout platform. Led enterprise sales team to win $12B+ of GMV in less than 2 years \(fintech rev: 1% of GMV\). Built sales org from 4 SMB reps to 60+ enterprise reps, VPs, and Mgrs. Designed go-to-market coverage, comp plans, operations. Personally negotiated multi-million dollar brand partnerships, co-marketing, and strategic alliances with enterprise brands. Extensive professional relationships with retail / consumer executive leadership at global Fortune 500 companies. $100M+ VC raised, ~$1B valuation. Acquired by Affirm \($AFRM\).
- **SVP, Sales at Fast** (2020-12-01–2022-02-01)
- **COO, Head of Revenue & Bus. Dev. at Gear.com** (2018-01-01–2020-12-01) — Daily leadership of revenue, partnerships, marketing, and operations teams. Led a 10x increase in sales over 3 years, and continual platform optimizations that improved contribution margins dramatically over the same period. Negotiated dozens of business development relationships over 3 years totaling millions in value to the company including co-marketing investments, media relationships, creators, brands, athletes, and technology partnerships. Championed the adoption of Climate Neutral, making Gear.com a net zero carbon output company, and the only retailer in the world to sign on to the commitment.
- **Vice President, Strategic Solutions at Zignal Labs** (2017-02-01–2018-01-01) — Led team of pioneers to create a data-driven crisis response model to address topics such as climate change, deforestation, social movements and activism. Worked closely with executive leadership at government agencies, Monsanto, Pepsico, Airbnb, Uber, IBM, and many others to help them quantify the value and urgency to take action on these topics.
- **VP, Customer Success at Captora** (2016-02-01–2017-02-01) — Led all support and services teams, increasing SaaS customer retention rate from 60% to 95%+ and growing services revenue 5x in the first 6 months.
- **Sr. Director, Consulting at Domo, Inc.** (2013-09-01–2016-02-01) — Beat solution architecture sales quota by 60%, delivering $5M+ in business in the team's first year of operation. Increased services revenue and customer installations by more than 10x over the year prior to joining. Grew partner program from zero to $16M+ in 9 months while operating the program at a profit, and delivering customer health metrics equal to implementations by internal teams. Managed several teams of highly-skilled engineers and MBA's at high-growth, VC-backed cloud analytics software company. Grew organization from fewer than 12 to more than 60 highly-credentialed professional services and solution architecture employees. Focused on customer software installations, innovation, big data integrations, and analytics best practices for some of the largest companies in the world.
- **Global Head of Value Engineering \(now called Forward-deployed Engineering\) at Adobe** (2012-01-01–2013-09-01) — Led the creation and growth of a new forward-deployed engineering team at Adobe \(40+ employees in London, Tokyo, Sydney, SF, Utah, NYC\). Sold Adobe’s first 7- and 8-figure deals in the Marketing Cloud business using a new approach to consultative solution-based selling called Strategic Value Assessments that was then adopted as Adobe’s global enterprise GTM motion, driving years of growth in enterprise sales. Managed teams of senior solution architects and engineers, working with C-level executives at Adobe’s most strategic customers, connecting business strategy to executable new solutions innovation. Teams of very senior, trusted strategic advisors who are highly respected for their industry expertise, engineering depth, and thought leadership. One project I led was a forward-deployed engineering team to build Adobe’s first iPad-based predictive analytics dashboard for several marquee retailers and brands, including bespoke statistical models, the first of its kind in the industry: h
- **Principal, Solution Architecture at Adobe** (2009-01-01–2012-04-01) — Managed team of top solution architects in Adobe's enterprise software business. Architected new innovations and solutions for the enterprise software space, with a special focus in retail and predictive analytics, working directly at the CxO level with high profile customers such as Williams-Sonoma, Best Buy, Home Depot, GUESS Jeans, Ralph Lauren, Microsoft and many other strategic accounts.
- **Director of Consulting at Adobe** (2007-08-01–2009-08-01) — Managed global team of 40+ business and technology consultants in offices in London, New York, Utah, San Francisco, Tokyo and Sydney, with 5 managers as direct reports. Owned entire consulting business for testing and behavioral targeting software, as well as additional professional services teams brought under my management via acquisition. Grew enterprise software consulting practice from 2 employees to more than 40 and revenue from less than $300,000 to almost $10M in 2 years.
- **Director of Marketing, E-commerce at Overstock.com** (2006-01-01–2007-01-01) — Managed three teams of designers and analysts, personally responsible for ~$900M/yr in e-commerce revenue for one of the largest online retailers in the world. Reported directly to the CEO, and responsible for optimization of the site's design, search, content and analytics to drive higher customer conversion and revenue. Managed diverse teams in multiple locations across each of these functional areas to drive maximum revenue from the site. In the first 6 months, led design changes that drove a proven increase in annual revenue by more than $50M above the previous baseline. Merged data from the National Oceanic and Atmospheric Administration with sales data to understand correlations between the environment and the business.
- **Senior Business Consultant at Omniture** (2005-01-01–2006-01-01) — Advised top Fortune 500 clients on best practice strategies for using web analytics to drive profit. My analysis and recommendations drove more than $500M in revenue gains for the world's largest companies.
- **VP of Marketing & International Sales at Overstock Drugstore** (2003-01-01–2005-01-01) — Responsible for all international sales and marketing strategies for $50M/yr private company. Increased international revenue by $3M in first 12 months. Responsible for P&L, training account managers, and building and executing business plans and strategies. Explored global expansion and lived and worked internationally. Leader of technology committee and project manager for multiple technology projects, including the online business. Was hired back as a strategy consultant and the online business was built up to be the core business before being acquired.
- **Technical Director, Web Development at Evans and Sutherland** (2000-09-01–2002-09-01) — Served in three roles: - Member of Web Marketing Team, managing multiple web development, design, and online marketing projects. - Technical Director for three versions of Computer-Based-Training software development. - Cash manager of all cash assets for $120MM/yr publicly-traded company using Oracle financials systems.
- **Internet Specialist, Park City Ski & Summer Resort at Park City** (1997-08-01–2000-08-01) — Member of online marketing team. Developer of Flash animation, web pages, and other online content including video, photography and editing. Marketing assistant for events and other initiatives.

## Education

- Federal Way High School
- BA, Humanities — Brigham Young University
- Coursework in Statistics, Data Mining and Design — Stanford University Graduate School of Business
- MBA, Marketing and E-business — University of Washington, Business School

## FAQ

### What does Brig do at CreatorIQ?

Brig is SVP of Strategic Services at CreatorIQ. CreatorIQ is an AI-powered platform for businesses to collaborate with creators and influencers, and Brig’s strategic services and forward-deployed engineering team provides research, analytics, and engineering services for enterprise-scale creator programs, including programs at Fortune 500 companies.

### What are Brig’s strongest professional capabilities?

Brig’s core strengths include executive leadership, people management, enterprise sales, solution architecture, forward-deployed engineering, strategic partnerships, online marketing, analytics, e-commerce, and SaaS go-to-market strategy. He has working architectural knowledge of full-stack technologies and experience with SQL, CSS, XML, ASP, HTML5, enterprise software, business intelligence, web analytics, cloud computing, web development, software development, databases, SEO, training, startups, and digital marketing.

### What did Brig accomplish at Fast?

Brig served as EVP of Global Sales and Account Management at Fast, an API-first checkout platform. He led an enterprise sales organization that won more than $12 billion in GMV in less than two years the record identifies fintech revenue as 1% of GMV. Fast had raised more than $100 million in VC funding, was valued at approximately $1 billion, and was acquired by Affirm.

### How did Brig scale enterprise sales at Fast?

Brig was also SVP of Sales at Fast. His Fast experience includes scaling the global enterprise sales team from four to 60 representatives in under two years, hiring experienced enterprise VPs from companies including Salesforce, Adobe, and DocuSign, and building a scalable enterprise-sales engine.

### What did Brig accomplish as Global Head of Value Engineering at Adobe?

At Adobe, Brig was Global Head of Value Engineering, a function now called Forward-Deployed Engineering. He created and grew a team of more than 40 employees across London, Tokyo, Sydney, San Francisco, Utah, and New York City. The team won Adobe Marketing Cloud’s first seven- and eight-figure deals through Strategic Value Assessments, a consultative, solution-based selling approach that Adobe subsequently adopted as its global enterprise GTM motion. Brig led senior solution architects and engineers who worked with C-level leaders at Adobe’s strategic customers to translate business strategy into executable solution innovation.

### What notable product innovation did Brig lead at Adobe?

Brig led a forward-deployed engineering project that built Adobe’s first iPad-based predictive-analytics dashboard for marquee retailers and brands. The work included bespoke statistical models and was described as the first of its kind in the industry.

### What was Brig’s role as Principal of Solution Architecture at Adobe?

As a Principal in Solution Architecture at Adobe, Brig managed a team of solution architects in Adobe’s enterprise software business. He architected enterprise innovations with particular focus on retail and predictive analytics, working directly with CxO leaders at customers including Williams-Sonoma, Best Buy, Home Depot, GUESS Jeans, Ralph Lauren, and Microsoft.

### What did Brig accomplish as Director of Consulting at Adobe?

As Director of Consulting at Adobe, Brig managed a global team of more than 40 business and technology consultants across London, New York, Utah, San Francisco, Tokyo, and Sydney, with five managers reporting directly to him. He owned the consulting business for testing and behavioral-targeting software and additional professional-services teams added through acquisition. He grew the enterprise software consulting practice from two employees to more than 40 and revenue from under $300,000 to almost $10 million in two years.

### What did Brig accomplish at Domo?

At Domo, Brig beat solution-architecture sales quota by 60% and delivered more than $5 million in business during the team’s first year. He increased services revenue and customer installations by more than 10x over the previous year, grew a partner program from zero to more than $16 million in nine months while operating it profitably, and delivered customer-health metrics equal to internal implementation teams. He also grew the organization from fewer than 12 to more than 60 professional-services and solution-architecture employees.

### What did Brig accomplish at Captora?

As VP of Customer Success at Captora, Brig led all support and services teams. He increased SaaS customer retention from 60% to more than 95% and grew services revenue fivefold in his first six months.

### What did Brig do at Zignal Labs?

As Vice President of Strategic Solutions at Zignal Labs, Brig led a team that developed a data-driven crisis-response model addressing climate change, deforestation, social movements, and activism. He worked with executive leadership at government agencies and organizations including Monsanto, PepsiCo, Airbnb, Uber, and IBM to quantify the value and urgency of action on those topics.

### What did Brig do at Trady?

Brig was Co-Founder and Head of Sales at Trady, a VC-backed agentic AI platform associated with Jib AI. The company signed 10,000 customers in its first 12 months.

### What did Brig accomplish at Gear.com?

As COO and Head of Revenue and Business Development at Gear.com, Brig led revenue, partnerships, marketing, and operations. He led a 10x sales increase over three years, improved contribution margins through ongoing platform optimization, and negotiated dozens of business-development relationships worth millions, including co-marketing investments and media, creator, brand, athlete, and technology partnerships. He also championed Climate Neutral adoption, making Gear.com a net-zero-carbon-output company and, according to the record, the only retailer in the world to make that commitment.

### What did Brig accomplish at Overstock.com?

As Director of Marketing and E-commerce at Overstock.com, Brig managed three teams of designers and analysts and was personally responsible for approximately $900 million annually in e-commerce revenue. Reporting directly to the CEO, he led optimization of site design, search, content, and analytics. In his first six months, design changes he led produced a proven annualized revenue increase of more than $50 million over the previous baseline. He also combined National Oceanic and Atmospheric Administration data with sales data to study environmental correlations with the business.

### What was Brig’s work at Overstock Drugstore?

As VP of Marketing and International Sales at Overstock Drugstore, Brig owned international sales and marketing strategies for a private company with approximately $50 million in annual revenue. He increased international revenue by $3 million in his first 12 months, held P&L responsibility, trained account managers, built business plans, explored global expansion, and led the technology committee and multiple technology projects, including the online business. He was later rehired as a strategy consultant, and the online business became the core business before acquisition.

### What did Brig do at Omniture and in consulting?

As a Senior Business Consultant at Omniture, Brig advised Fortune 500 clients on web-analytics strategies to drive profit. His analysis and recommendations drove more than $500 million in revenue gains for major companies. His consulting work served organizations including Meta, Walmart, Home Depot, Uber, Sony, HP, Gap Inc., Microsoft, REI, Ralph Lauren, J. Crew, GUESS Jeans, GlaxoSmithKline, Genentech, Brooks Brothers, Hearst Corp., and others.

### What were Brig’s earlier roles at Evans and Sutherland and Park City?

At Evans and Sutherland, Brig served on the web marketing team, managing web development, design, and online-marketing projects. He was Technical Director for three versions of computer-based-training software and managed cash assets for a publicly traded company with $120 million in annual revenue using Oracle Financials systems. At Park City Ski & Summer Resort, he was an Internet Specialist on the online-marketing team, developing Flash animation, webpages, video, photography, and edited content while supporting event marketing and other initiatives.

### What is Brig’s educational background?

Brig completed coursework in Statistics, Data Mining and Design at the Stanford University Graduate School of Business. He earned an MBA in Marketing and E-business from the University of Washington Business School and a BA in Humanities from Brigham Young University. He also attended Federal Way High School.

### What patent-related work is associated with Brig?

Brig is the primary inventor listed on the USPTO record titled “Systems and Methods for Privacy-Preserving Intent Analytics for AI-Assistant Tool Connectors with Activity-Gated, k-Anonymous Cross-Connector Aggregation.”

### What international and non-business experience does Brig have?

Brig has extensive international experience as both a consultant and manager, including living abroad, managing multifunctional global teams across offices around the world, and conducting business-development and strategic-partnership negotiations. Outside of his business career, he was a professional skier who competed in halfpipe, slopestyle, and big-air events, including the US Open, and was an X-Games qualifier.

## Links

- LinkedIn: https://www.linkedin.com/in/briggraff

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