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# Alejandro Naranjo

**Headline:** Founder/ CEO
**Profession:** Founder
**Location:** Clark, New Jersey, United States

## About

Alejandro Naranjo is the founder of VitalLoop, a platform designed to help caregivers care for loved ones\. He leads a six\-person team spanning marketing, DevOps, design, and healthcare while leading product, design, and application engineering\. With more than 15 years of experience, Alejandro is a hands\-on technical product leader and builder whose work combines product strategy, customer discovery, engineering execution, security, and compliance\-focused architecture\. He is particularly focused on user engagement and on designing products that reduce caregiver burnout through shared care\. At VitalLoop, Alejandro architected and shipped HIPAA\-compliant, Google Cloud Platform infrastructure with immutable audit logging and a scalable foundation from day one\. He works across discovery, planning, implementation, and refinement, using fast deployment and customer\-driven experimentation to shape the product\. Previously, Alejandro led platform modernization, product\-led growth, API strategy, integrations, and technical migrations across SaaS, hospitality, manufacturing, transportation, and consumer technology\. His results include growing Globaledit’s product\-market\-fit value from $25 million to $154 million, achieving 10x growth, scaling Shake Shack’s platform 20x at 99\.98% reliability while reducing operating costs 50%, and reducing innRoad latency 25x\. Alejandro holds an M\.S\. in Electrical Engineering from Columbia Engineering and a B\.S\. in Electrical Engineering from Rensselaer Polytechnic Institute\.

## Services

- Medical Technology
- Anthropic Claude
- Start\-up Ventures
- Astro
- Google Gemini
- React Native
- Founder
- Microservices
- Program Management
- Procurement
- Technical Product Management
- Data\-driven Decision Making
- Cross\-team Collaboration
- Team Leadership
- Persistence
- Prioritization
- Amazon Web Services \(AWS\)
- Technical Documentation
- Data Analysis
- Presentation Skills

## Highlights

- Founded VitalLoop, a caregiver platform, and leads product, design, and application engineering while managing a six\-person team across marketing, DevOps, design, and healthcare\.
- Architected and shipped VitalLoop’s HIPAA\-compliant Google Cloud Platform infrastructure, including immutable audit logging and a scalable compliance\-focused architecture\.
- Built VitalLoop as a TypeScript turborepo with an Expo native client, backend services, and a unified CI/CD pipeline\.
- Designed VitalLoop around caregiver engagement, shared care, and reducing user burnout\.
- At Globaledit, grew product\-market\-fit value from $25 million to $154 million through an SMB strategy for a traditionally enterprise SaaS company\.
- Fueled 10x Globaledit growth, reaching 1 million uploaded assets per month and 5,000 monthly active users\.
- Managed five Globaledit feature teams comprising more than 25 engineers\.
- Reduced Globaledit customer acquisition cost by 90% through product\-led growth initiatives\.
- Established Globaledit’s data\-lake vision and implementation plan for self\-service analytics for customers and internal executive users\.
- Mentored three Globaledit product managers from support backgrounds and supported executive recruitment for product and engineering roles\.
- Launched Globaledit’s Integration as a Service offering by defining requirements, coordinating cross\-functional delivery, and supporting market launch\.
- Created Globaledit migration processes, documentation, and tooling to preserve data integrity while moving customers from the legacy system to the new platform\.
- Developed multi\-year roadmaps for sunsetting the legacy GlobalEdit product and onboarded a new development team\.
- Led Shake Shack’s migration from a Django monolith to an AWS event\-driven serverless architecture, achieving 20x scaling, 99\.98% reliability, and 50% lower operating costs\.
- Replaced Shake Shack’s vulnerable in\-house authentication system with Auth0, eliminating authentication attacks\.
- Reduced revenue loss from offline Shake Shack stores by 80% through operational and technology improvements\.
- Defined and procured Shake Shack’s CPaaS and A/B\-testing vendors in alignment with the product roadmap\.
- Established Apprentice\.io’s MES public API strategy, vision, roadmap, and standards, resulting in the launch of more than 20 endpoints\.
- Onboarded key clients and four internal teams to Apprentice\.io’s API products, while creating client\-facing guides, release documentation, internal one\-pagers, QA processes, and automated Postman tests\.
- Led innRoad’s re\-architecture from a vulnerable legacy monolith to microservices, managing three teams of more than 15 members and supporting multiple releases per week\.
- Achieved a 25x latency reduction in innRoad’s Online Travel Agent communication layer using RabbitMQ, microservices, and AWS Lambdas\.
- Founded innRoad internal tooling intended to reduce client onboarding time from days to weeks\.
- Conducted shop\-owner research at Tekmetric and translated findings into Opportunity Solution Trees and a multi\-year roadmap for Tekmetric Phones\.
- Led Booker’s third\-party integrations and consumable APIs team, delivering mobile API endpoints and contact synchronization with an automated marketing solution\.
- Specified Booker dashboard data and reporting requirements that supported average sub\-second rendering, a 60x improvement\.
- Managed development of Clever Devices’ BusTime real\-time passenger information system using Scrum Agile methodology\.
- Designed Lateral Field Excitation masks and fabricated clean\-room sensors at LASST to improve LFE performance\.
- Improved LED extraction efficiency at Rensselaer Polytechnic Institute by adding nanoparticles to fabrication and automating testing\.
- Co\-owned OrangeMico LLC, where Alejandro designed, prototyped, and manufactured embedded circuits and plastics for consumer products while managing engineering projects and startup operations\.
- Taught linear algebra to about 25 Harlem Children Society high\-school students and matched students with local university STEM mentors\.

## Experience

- **Founder at VitalLoop** (2025\-11\-01–present) — Alejandro architected and shipped VitalLoop's HIPAA\-compliant infrastructure on Google Cloud Platform, scalable from day one\. The app is a TypeScript turborepo with an Expo native client and backend services under one CI/CD pipeline\. Alejandro leads product, design, and application engineering his ability to go through a discovery → planning → implementation → refinement cycle is unmatched\.
- **Senior Product Manager \- Phones at Tekmetric** (2025\-07\-01–2025\-10\-01) — Conducted user research with shop owners to gather insights for the Tekmetric Phones Product\. • Synthesized research findings into Opportunity Solution Trees \(OST\) to identify key product opportunities\. • Developed a multi\-year product roadmap to guide future product development and enhancements\.
- **Senior Technical Product Manager at Shake Shack** (2023\-03\-01–2025\-07\-01) — Strategic Platform Modernization: Led the vision and execution for the overhaul of Shake Shack's core platform, improving reliability, robustness, scalability, and cost\-effectiveness\. Organizational Scaling & Cost Optimization: Directed the migration of a Django monolith to an AWS Event\-Driven Serverless architecture, achieving a remarkable 20x scaling, 99\.98% reliability, and a 50% reduction in operating costs \(demonstrating business efficiency at scale\)\. Risk & Security Management: Spearheaded the transition from a vulnerable in\-house authentication system to a compliant Auth0 implementation, completely eliminating authentication attacks and reducing organizational security risk\. Vendor Strategy & Procurement: Researched, defined requirements, and procured key third\-party vendors for a Communication Platform as a Service \(CPaaS\) and A/B testing software, aligning external capabilities with the long\-term product roadmap\. Operational Excellence: Drove process and technology improvement
- **Senior Product Manager at Apprentice\.io** (2022\-04\-01–2023\-01\-01) — Develop and execute a comprehensive strategy for Apprentice's Manufacturing Execution System \(MES\) public APIs and new product line to drive business growth and customer success\. \- Championed the adoption of product management processes and provided mentorship to fellow product managers\. \- United resources around a cohesive API vision, strategy, roadmap, and standards, resulting in the successful launch of over 20 endpoints that addressed critical customer needs\. \- Authored and published client\-facing guides, release documentation, and internal one\-pagers for sales and support teams to ensure effective product understanding and utilization\. \- Successfully onboarded key clients and four internal teams, fostering strong relationships and ensuring smooth product adoption\. \- Implemented QA processes and addressed automation gaps by developing automated Postman tests, enhancing product quality and efficiency\.
- **Director of Product Management at Globaledit** (2021\-06\-01–2022\-04\-01) — Revenue and Market Growth: Defined the strategy to target the SMB market for a traditionally enterprise SaaS company, successfully increasing product\-market fit value from $25M to $154M and fueling 10x growth \(1 million assets uploaded/month, 5K MAUs\)\. Team Leadership & Management: Managed 5 feature teams comprising over 25 engineers, fostering a culture of ownership and accountability to successfully navigate complex technical and design challenges\. P&L Impact \(CAC Reduction\): Reduced Customer Acquisition Cost \(CAC\) by 90% through strategic product\-led growth \(PLG\) initiatives, demonstrating strong fiscal responsibility and efficiency\. Data & Analytics Foundation: Established the strategic vision and implementation plan for a data lake pipeline, enabling self\-service analytics for both external customers and internal executive users to drive data\-driven organizational decisions\. Talent Acquisition: Played a key role in executive recruitment efforts, attracting and onboarding both indi
- **Senior Product Manager at Globaledit** (2020\-04\-01–2021\-06\-01) — New Revenue Stream Launch: Project managed the development and market launch of a new Integration as a Service \(IaaS\) offering, including defining initial requirements, coordinating cross\-functional resources, and ensuring on\-time delivery\. Training and Support: Trained internal and external stakeholders on new features and functionalities, ensuring a smooth transition and adoption of the new system\. Onboarding and Migration: Created processes, documentation and tooling to migrate data from the legacy system to the new globaledit platform, ensuring data integrity and accuracy\.
- **Product Manager at Globaledit** (2018\-01\-01–2020\-04\-01) — Provided comprehensive support for the legacy GlobalEdit product, including training sessions, troubleshooting assistance, and detailed documentation\. Developed and maintained multi\-year roadmaps to guide the sunsetting process of the legacy GlobalEdit product, ensuring a smooth transition\. Formulated an  onboarding process for a newly established development team, providing guidance and support to facilitate their integration into the project\.
- **Technical Product Manager at innRoad** (2016\-01\-01–2017\-12\-01) — Organizational & Platform Re\-Architecture: Spearheaded the transition of a vulnerable legacy monolith to a resilient microservice architecture, managing 3 teams comprising over 15 members and ensuring efficient execution of multiple releases per week\. Performance Scaling: Implemented a combination of RabbitMQ, microservices, and AWS Lambdas to optimize the communication layer with Online Travel Agents, achieving a 25x reduction in latency and significantly improving data exchange efficiency\. Reduction in Onboard Time: Founded internal tooling to onboard clients reduce the onboarding time from days to weeks\.
- **Product Manager at Booker** (2014\-10\-01–2015\-12\-01) — Steered brand new team focused on 3rd party integrations and consumable APIs\. • Implemented contact sync with 3rd party automated marketing solution • New API endpoints to support the Booker mobile application • Specified backend schema, reporting and data requirements for Booker’s dashboard\. • Sub\-second rendering on average, an x60 improvement • Defined and QAed reporting requirements for Booker’s largest enterprise client
- **Product Owner \| Product Specialist III at Clever Devices** (2013\-03\-01–2014\-03\-01) — Managed team of programmers, 1 Quality Assurance Engineer \(QA\), 1 Designer in developing the most used real\-time passenger information system, BusTime®, in North America using the Scrum Agile methodology\.
- **Associate Product Manager \| Product Specialist II at Clever Devices** (2012\-03\-01–2013\-03\-01) — Right\-hand person to the Automatic Vehicle Monitoring \(AVM®\) Product Manager\. Conducted market research and created documentation supporting findings\. Designed and created user stories defining new development items\.Supported AVM Demos and trained admins on the software\.Technical responsibilities included troubleshooting and handling escalations\.
- **Co\-Owner \| Lead Engineer \| Business Manager at OrangeMico LLC** (2010\-02\-01–2015\-12\-01) — \*Research, design, simulate, prototype and manufacture embedded circuits and plastics for consumer products\. \*Manage clients, contractors, and employees to successfully, and efficiently complete projects in software and engineering\. \*Effectively administer all day\-to\-day finances, networking and administration obligations for our start\-up business\. Job Related Functions: Embedded Circuits Microcontrollers iOS Android Analog and Digital Design Computer Aided Design \(CAD\)
- **Information Technology \| Mentor at Harlem Children Society** (2008\-05\-01–2010\-04\-01) — I taught linear algebra to about 25 high school student to prepare them for science and engineering college basics\. Matched student and mentors from local university in Science, Technology, Engineering, and Mathematics \(S\.T\.E\.M\.\)\. http://www\.harlemchildrensociety\.org/
- **Researcher \| Intern at Rensselaer Polytechnic Institute** (2006\-06\-01–2006\-08\-01) — Assisted professors and postdocs with experiment and analysis on LED efficiency\. Increased LED extraction efficiency by adding nano\-particles to the fabrication process\. Set up automated testing to expedite results to affirm conceptual theory and simulations\.
- **Researcher \| Intern at Laboratory for Surface Science and Technology \(LASST\)** (2005\-06\-01–2005\-08\-01) — Designed Lateral Field Excitation \(LFE\) masks, fabricated sensors in clean room to enhance LFE performance and use\.

## Education

- Masters in Science, Electrical Engineering — Columbia Engineering (2008\-09\-01–2010\-05\-01)
- Bachelors in Science, Electrical Engineering — Rensselaer Polytechnic Institute \(RPI\) (2003\-01\-01–2007\-01\-01)
- Study Abroad, Electrical Engineering — Technical University of Munich (2006\-01\-01–2007\-01\-01)

## FAQ

### What does Alejandro do?

Alejandro is the founder of VitalLoop, a platform for caregivers to care for loved ones\. He currently leads product, design, and application engineering and manages a team of six people across marketing, DevOps, design, and healthcare\.

### What are Alejandro's core strengths?

Alejandro has more than 15 years of experience spanning technical product management, product strategy, application engineering, startup operations, embedded systems, and research\. His strengths include user engagement, products that reduce burnout, healthcare compliance and security, customer\-driven experimentation, technical documentation, and cross\-functional leadership\.

### What has Alejandro built at VitalLoop?

At VitalLoop, Alejandro architected and shipped HIPAA\-compliant infrastructure on Google Cloud Platform that was designed to scale from day one\. The application uses a TypeScript turborepo, an Expo native client, backend services, and a unified CI/CD pipeline\. Alejandro works with immutable audit logging and compliance\-focused architecture, including HIPAA and BAA considerations, and leads discovery, planning, implementation, and refinement\.

### How does Alejandro approach product building and entrepreneurship?

Alejandro is a hands\-on founder with coding capabilities who values fast development, deployment, and customer\-led experimentation\. He is building VitalLoop while seeking a new challenge and a bigger platform rather than winding down the venture\.

### What did Alejandro accomplish as Director of Product Management at Globaledit?

As Director of Product Management at Globaledit, Alejandro defined an SMB strategy for a traditionally enterprise SaaS company, increasing product\-market\-fit value from $25 million to $154 million and fueling 10x growth to 1 million assets uploaded per month and 5,000 monthly active users\. He managed five feature teams with more than 25 engineers, reduced customer acquisition cost by 90% through product\-led growth initiatives, established a data\-lake strategy for self\-service analytics, contributed to executive recruiting, and mentored three product managers from support backgrounds\.

### What did Alejandro accomplish as Senior Product Manager at Globaledit?

As Senior Product Manager at Globaledit, Alejandro project\-managed development and market launch of an Integration as a Service offering\. He defined initial requirements, coordinated cross\-functional resources, trained internal and external stakeholders, and created migration processes, documentation, and tooling to move data from the legacy system to the new Globaledit platform while preserving data integrity and accuracy\.

### What did Alejandro do as a Product Manager at Globaledit?

As a Product Manager at Globaledit, Alejandro supported the legacy GlobalEdit product through training, troubleshooting, and detailed documentation\. He developed and maintained multi\-year sunset roadmaps and formulated an onboarding process for a newly established development team\.

### What did Alejandro accomplish at Shake Shack?

At Shake Shack, Alejandro led the vision and execution for modernization of the core platform\. He directed a migration from a Django monolith to an AWS event\-driven serverless architecture, producing 20x scaling, 99\.98% reliability, and a 50% reduction in operating costs\. He also transitioned authentication from a vulnerable in\-house system to Auth0, eliminating authentication attacks, procured CPaaS and A/B\-testing vendors, and drove store improvements that reduced revenue loss from offline stores by 80%\.

### What did Alejandro accomplish at Apprentice\.io?

At Apprentice\.io, Alejandro developed and executed strategy for Manufacturing Execution System public APIs and a new product line\. He united teams around an API vision, roadmap, and standards launched more than 20 endpoints authored client\-facing and internal enablement materials onboarded key clients and four internal teams implemented QA processes and automated Postman tests and mentored fellow product managers while advancing product\-management processes\.

### What did Alejandro accomplish at innRoad?

At innRoad, Alejandro led a transition from a vulnerable legacy monolith to a resilient microservice architecture\. He managed three teams totaling more than 15 members and supported multiple releases per week\. By implementing RabbitMQ, microservices, and AWS Lambdas for Online Travel Agent communication, he achieved a 25x latency reduction\. He also founded internal onboarding tooling intended to reduce client onboarding time from days to weeks\.

### What did Alejandro do at Tekmetric?

At Tekmetric, Alejandro conducted research with shop owners for the Tekmetric Phones product, synthesized findings into Opportunity Solution Trees, and developed a multi\-year roadmap for future development and enhancements\.

### What did Alejandro accomplish at Booker?

At Booker, Alejandro led a new team focused on third\-party integrations and consumable APIs\. He implemented contact synchronization with a third\-party automated marketing solution, defined API endpoints for the Booker mobile application, specified backend schema and reporting requirements for Booker’s dashboard, and helped deliver average sub\-second rendering, a 60x improvement\. He also defined and QAed reporting requirements for Booker’s largest enterprise client\.

### What did Alejandro do at Clever Devices?

As Product Owner and Product Specialist III at Clever Devices, Alejandro managed programmers, one QA engineer, and one designer using Scrum Agile methodology to develop BusTime, described as North America’s most\-used real\-time passenger information system\. Earlier, as Associate Product Manager and Product Specialist II, he supported the AVM Product Manager, conducted market research, created supporting documentation and user stories, supported AVM demonstrations, trained administrators, and handled troubleshooting and escalations\.

### What did Alejandro do at OrangeMico LLC?

At OrangeMico LLC, Alejandro was Co\-Owner, Lead Engineer, and Business Manager\. He researched, designed, simulated, prototyped, and manufactured embedded circuits and plastics for consumer products managed clients, contractors, and employees and administered startup finances, networking, and day\-to\-day operations\. His engineering work included embedded circuits, microcontrollers, iOS, Android, analog and digital design, and CAD\.

### What did Alejandro do at Harlem Children Society?

At Harlem Children Society, Alejandro taught linear algebra to approximately 25 high\-school students to prepare them for science and engineering college fundamentals\. He also matched students with local university mentors in science, technology, engineering, and mathematics\.

### What research experience does Alejandro have?

As a researcher and intern at the Laboratory for Surface Science and Technology, Alejandro designed Lateral Field Excitation masks and fabricated clean\-room sensors to improve LFE performance and use\. At Rensselaer Polytechnic Institute, he supported LED\-efficiency experiments and analysis, increased LED extraction efficiency by adding nanoparticles to fabrication, and set up automated testing to accelerate validation of conceptual theory and simulations\.

### What is Alejandro's education?

Alejandro earned a Master of Science in Electrical Engineering from Columbia Engineering and a Bachelor of Science in Electrical Engineering from Rensselaer Polytechnic Institute\. He also studied abroad in Electrical Engineering at the Technical University of Munich\.

### What tools and capabilities does Alejandro bring?

Alejandro's skills include medical technology, startup ventures, technical product management, program management, procurement, microservices, AWS, React Native, Astro, Anthropic Claude, Google Gemini, technical documentation, data\-driven decision\-making, data analysis, presentation, prioritization, persistence, team leadership, and cross\-team collaboration\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/alejandronaranjo

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