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# Michael J. Crichlow — MBA

**Headline:** Executive Operations, Manufacturing & Supply Chain Leader | Plant & General Management | P&L Leadership | Operational Excellence
**Profession:** Plant Manager
**Location:** Greeneville, Tennessee, United States

## About

Michael J. Crichlow, MBA, is a Plant Manager at JOST International and an executive operations, manufacturing, supply chain, logistics, and distribution leader. He holds full responsibility for P&L performance, manufacturing operations, supply chain management, production planning, quality, safety, maintenance, and continual improvement in a Tier 1 heavy-truck OEM supply environment. Michael is strongest in building disciplined operating systems, leading teams through growth, restructuring, cultural transformation, turnarounds, and change, and balancing service, inventory, cost, throughput, and customer satisfaction across complex operations. At JOST, he led 300 employees and implemented a Management Operating System that improved safety by 95%, quality by 85%, and cost by 25% he also developed a spare-parts distribution center that increased shipments by 125%. His experience spans multi-site distribution, global logistics, transportation, warehousing, fulfillment, inventory planning, 3PL management, automation, and continuous improvement. Michael supports ISO 9001, IATF 16949, and TISAX management-system requirements and is recognized for hands-on, floor-focused leadership, clear accountability, team trust, situational leadership, and communication. He is exploring Plant Manager, General Manager, Director of Operations, and Director of Supply Chain opportunities in East Tennessee and Southwest Virginia.

## Services

- Plant Management
- Multi-Plant Operations
- Product Quality
- Cost Reduction
- Problem Solving
- KPI Dashboards
- EWM
- MES
- Teamwork
- Supply Chain
- Logistics
- Continuous Improvement
- Management
- Warehousing
- Supply Chain Management
- Inventory Control
- Process Improvement
- Transportation
- Leadership
- Shipping
- Operations Management
- Cross-functional Team Leadership
- Logistics Management
- Six Sigma
- Supply Chain Optimization
- Budgets
- Customer Satisfaction
- Inventory Management
- Contract Negotiation
- Supply Management

## Highlights

- Led all activities for 300 employees as Plant Manager at JOST International’s Tier 1 manufacturing and logistics facility serving the OEM heavy-truck industry.
- Designed and implemented a Management Operating System and metrics at JOST that improved safety by 95%, quality by 85%, and cost by 25%.
- Implemented JOST reward and recognition systems to encourage employee participation in safety and continuous-improvement initiatives.
- Developed a JOST spare-parts distribution center that increased shipments by 125%.
- Held full Plant Manager responsibility for P&L performance, manufacturing, supply chain, production planning, quality, safety, maintenance, and continual improvement.
- Created and executed global logistics strategy across Honeywell ACS as Functional Implementation Leader within the Global Logistics Center of Excellence.
- Led Honeywell ACS work in transformational innovation, network optimization, cost savings, process improvement, systems deployment, facility automation, process evaluation, and business-case development.
- Led Vocollect implementation and Industrial Internet of Things applications in Honeywell ACS facilities.
- Worked with Honeywell distribution operations, IT, global network design, and 3PL providers to develop network-optimization strategy.
- Managed global shipping, receiving, inventory control, and material handling across Honeywell manufacturing and 3PL facilities.
- Developed Honeywell distribution strategy supporting manufacturing facilities in Southeast Asia, Mexico, and Wisconsin.
- Negotiated contract warehousing, 3PL, LTL, truckload, ocean, and air-freight services for Honeywell’s global supply chain.
- Implemented freight-selection and expense-audit procedures at Honeywell to reduce costs.
- Received Honeywell’s 2013 Leo Award for extraordinary dedication to customer satisfaction.
- Led large-scale logistics and distribution initiatives across the Americas in multiple Honeywell leadership roles.
- Maintained inventory accuracy and supported spare-parts logistics across two Sun Microsystems distribution centers and 14 remote warehouses.
- Managed Sun Microsystems spare-parts inventory investment, deployment, distribution, service levels, customer meetings, sales presentations, and logistics process projects.
- Created and managed a Kraft Foods Pizza Division distribution database tracking product movement, load-size efficiency, and costs.
- Developed and coordinated Kraft Foods Pizza Division’s annual $40 million distribution budget.
- Analyzed inventory, staffing, budgets, and forecasts and managed carrier evaluation for StorageTek’s Central Region logistics supply chain.
- Designed and implemented StorageTek’s Central Region Distribution System.
- Supported ISO 9001, IATF 16949, and TISAX management-system and certification requirements.
- Served as a Board Member of The Logistics Council and as a Programs & Scholarship Committee Member.

## Experience

- **Plant Manager at JOST International** (2020-07-01–2026-09-01) — Plant Manager • Owned and led all activities of 300 employees in a Tier 1 manufacturing and logistics facility for supply to OEM Heavy Truck industry. • Designed and implemented Management Operating System and established metrics that enabled improvements in Safety: +95% • Quality +85% • and Cost -25% • Implemented Reward and Recognition systems to encourage employee participation in safety and continuous improvement initiatives. • Developed Spare Parts Distribution center enabling 125% increase in shipments.
- **Production & Logistics Manager at JOST International** (2018-03-01–2020-07-01)
- **Founder/Principal Consultant at Long Dog Logistics** (2016-10-01–2018-03-01)
- **Functional Implementation Leader ACS Americas at Honeywell** (2016-04-01–2016-12-01) — As part of the Global Logistics COE, the Functional Implementation Leader \(FIL\) is charged with creating and executing global logistics strategy across the ACS ISC. Main objectives for the FIL include pursuit of transformational innovation, network optimization, cost savings, and process improvements for the ACS Logistics network. The FIL drives systems deployment, facility automation, process evaluation, and business case development. Current projects include leadership of Vocollect implementation and Industrial Internet of Things applications in ACS facilities. The FIL works closely with LOG COE Distribution Operations, IT, and Global Network Design teams to help develop network optimization strategy and determine the best use of 3PL providers.
- **Regional Director of Distribution/Multi Site Leader - ACS at Honeywell** (2015-04-01–2016-12-01)
- **Board Member at The Logistics Council** (2011-01-01–2014-01-01) — Programs & Scholarship Committee Member
- **Global Logistics Manager at Honeywell International Inc** (2006-03-01–2015-05-01) — \- Manage Global Logistics Department including Shipping, Receiving, Inventory Control, and Material Handling in Honeywell manufacturing and 3PL facilities - Accountable for Safety, Quality, Logistics Expense, Inventory, DOS, and OTTR - Active member in Honeywell Community of Logistics Practitioners - Designed and implemented inventory control systems to improve and maintain inventory accuracy - Developed distribution strategy to support customers from manufacturing facilities in Southeast Asia, Mexico and Wisconsin - Negotiated contract warehousing and 3PL services to support global supply chain - Negotiated Less-than-Truckload, Truckload, Ocean and Air Freight transportation - Responsible for planning inventory levels of raw materials, WIP, and finished goods in manufacturing and remote storage locations to improve cycle time - Active member in business unit SIOP process - Implemented freight selection and expense audit procedures to reduce costs - Acted as Site Communication and C
- **Multiple Leadership Roles at Honeywell International Inc.** (2006-01-01–2016-01-01) — Led large‑scale logistics and distribution initiatives across the Americas.
- **Referee at USSF Soccer** (1999-01-01–2013-01-01)
- **Senior Territory Logistics Specialist at Sun Microsystems** (1998-01-01–2006-01-01) — Maintained inventory accuracy, customer satisfaction, and provided spare parts logistics solutions to meet Sun Microsystems customers' expectations in two Distribution Centers and 14 remote warehouses. Worked closely with Account Executives and Customer Service Managers in establishing maintenance contracts, presenting logistics support plans to potential customers Developed and managed the investment made by the corporation in spare parts inventory, it's deployment and distribution in supporting the maintenance of both the current and future service bases Negotiated and set service levels with field management supportive of customer satisfaction levels. Monitored these service levels and executed corrective action when warranted Represented Sun Microsystems Logistics at customer meetings and sales presentations Provided monthly performance reports and ad hoc analysis to Territory and Corporate Management Served as Project Manager and Subject Matter Expert in development and deploymen
- **Division Logistics Analyst at Kraft Foods Pizza Division** (1996-07-01–1998-02-01) — Created and managed a distribution data base to track product movement, load size efficiency and costs Developed and coordinated the annual distribution budget of $40mm for the company Prepared and presented monthly performance reports to corporate management Developed, improved, and implemented inventory control processes and procedures for materials within the entire supply chain. Provided ad hoc reports to operations and corporate management
- **Senior Regional Logistics Analyst at StorageTek** (1994-04-01–1996-07-01) — Performed in-depth inventory level, staffing requirements, budget analysis and forecasts for regional and corporate management Interviewed, evaluated, selected, and monitored local and national ground and air freight carriers in the support of the Central Region Logistics supply chain Provided spare part and equipment purchase specifications to regional management Coordinated regional physical inventories, and error reconciliation
- **Senior Logistics Specialist at StorageTek** (1988-08-01–1994-04-01) — Supervised and trained Logistics Specialists and Material Handlers in the Central Region Distribution Center Performed annual personnel performance reviews and quarterly performance appraisals for staff in the Distribution Center Maintained inventory accuracy in the distribution center and remote stocking locations Designed and implemented the StorageTek Central Region Distribution System Supervised weekly cycle counting and annual physical inventory Determined inventory stocking levels
- **Logistics Specialist at StorageTek** (1986-06-01–1996-06-01)

## Education

- Master of Business Administration, Business/HR — Keller Graduate School of Management - Milwaukee Center (2015-05-01)
- MBA, Business Administration and Management — Keller Graduate School of Management of DeVry University (2012-01-01–2015-01-01)
- Certificate, Project Management — Gateway Technical College (2012-01-01–2012-01-01)
- Bachelor of Arts, Communication, General — University of Wisconsin-Milwaukee (2004-01-01–2007-01-01)
- AAS, Logistics — College of DuPage (1994-01-01–1998-01-01)
- Associate's Degree, Logistics, Materials, and Supply Chain Management — College of DuPage

## FAQ

### What does Michael do?

Michael is a Plant Manager at JOST International with responsibility for P&L performance, manufacturing operations, supply chain management, production planning, quality, safety, maintenance, and continual improvement. He is an executive leader across operations, manufacturing, logistics, distribution, and supply chain.

### What are Michael’s core professional strengths?

Michael’s strengths include plant and general management, P&L management, multi-plant operations, manufacturing operations, supply chain leadership, logistics and distribution operations, S&OP and demand planning, inventory optimization, customer fulfillment, safety, quality systems, continuous improvement, and organizational development. He also brings experience with strategic planning, employee engagement, disciplined execution, customer satisfaction, and team building.

### What did Michael accomplish as Plant Manager at JOST International?

Michael owned and led all activities for 300 employees at a Tier 1 manufacturing and logistics facility serving the OEM heavy-truck industry. He designed and implemented a Management Operating System and metrics that improved safety by 95%, quality by 85%, and cost by 25%.

### What other roles has Michael held at JOST International?

Michael previously served as Production & Logistics Manager at JOST International and worked in operations and plant management in Tennessee. His JOST experience combines manufacturing leadership with logistics and distribution responsibility in a Tier 1 environment.

### What did Michael do as Functional Implementation Leader at Honeywell?

As Functional Implementation Leader for ACS Americas within Honeywell’s Global Logistics Center of Excellence, Michael created and executed global logistics strategy across the ACS integrated supply chain. His objectives included transformational innovation, network optimization, cost savings, and process improvement. He led systems deployment, facility automation, process evaluation, business-case development, Vocollect implementation, and Industrial Internet of Things applications, while partnering with distribution operations, IT, global network design, and 3PL providers.

### What was Michael’s regional distribution leadership experience at Honeywell?

Michael served as Regional Director of Distribution and Multi-Site Leader for Honeywell ACS. Across multiple Honeywell leadership roles, he led large-scale logistics and distribution initiatives throughout the Americas.

### What did Michael accomplish as Global Logistics Manager at Honeywell?

As Global Logistics Manager at Honeywell International, Michael managed shipping, receiving, inventory control, and material handling across Honeywell manufacturing and 3PL facilities. He was accountable for safety, quality, logistics expense, inventory, days of supply, and on-time-to-request performance. He designed inventory-control systems, developed distribution strategies supporting facilities in Southeast Asia, Mexico, and Wisconsin, negotiated warehousing, 3PL, LTL, truckload, ocean, and air-freight services, and planned raw-material, work-in-process, and finished-goods inventory levels. He also supported SIOP, implemented freight-selection and expense-audit procedures, and served as Site Communication and Continuous Improvement Leader in support of HOS Silver certification.

### What recognition did Michael receive at Honeywell?

Michael received Honeywell’s 2013 Leo Award for extraordinary dedication to customer satisfaction.

### What was Michael’s role at Long Dog Logistics?

Michael founded and served as Principal Consultant at Long Dog Logistics.

### What did Michael do at Sun Microsystems?

As Senior Territory Logistics Specialist at Sun Microsystems, Michael maintained inventory accuracy and customer satisfaction and developed spare-parts logistics solutions for two distribution centers and 14 remote warehouses. He partnered with account executives and customer service managers on maintenance contracts and logistics support plans, managed spare-parts inventory investment and deployment, negotiated and monitored service levels, represented logistics in customer meetings and sales presentations, delivered performance reporting, and acted as project manager and subject-matter expert for new processes and procedures.

### What did Michael do at Kraft Foods Pizza Division?

As Division Logistics Analyst for Kraft Foods Pizza Division, Michael created and managed a distribution database to track product movement, load-size efficiency, and costs. He developed and coordinated the company’s annual $40 million distribution budget, presented monthly performance reports to corporate management, and improved inventory-control processes and procedures across the supply chain.

### What did Michael do as Senior Regional Logistics Analyst at StorageTek?

As Senior Regional Logistics Analyst at StorageTek, Michael analyzed inventory levels, staffing requirements, budgets, and forecasts for regional and corporate management. He evaluated and monitored ground and air-freight carriers, provided spare-parts and equipment purchase specifications, and coordinated regional physical inventories and error reconciliation.

### What was Michael’s earlier StorageTek experience?

Michael also held Logistics Specialist and Senior Logistics Specialist roles at StorageTek. As Senior Logistics Specialist, he supervised and trained logistics specialists and material handlers in the Central Region Distribution Center, conducted staff performance reviews and appraisals, maintained inventory accuracy across distribution and remote stocking locations, designed and implemented the Central Region Distribution System, supervised cycle counts and annual physical inventory, and determined inventory stocking levels.

### How does Michael approach customer success?

Michael focuses strongly on customer success and customer satisfaction. He has experience onboarding complex customers with different requirements, navigating multiple customer implementations, and developing logistics solutions, service levels, and fulfillment plans that support customer expectations.

### How does Michael lead teams and change?

Michael builds team trust and establishes clear accountability. Former team members identified communication as a primary strength, and Michael uses situational leadership by adjusting his level of involvement to the problem and business context. He has led organizations through growth, restructuring, cultural transformation, operational turnarounds, and continuous-improvement initiatives while seeking to minimize resistance to change.

### What quality and compliance systems has Michael supported?

Michael has extensive experience supporting and maintaining management systems and certification requirements, including ISO 9001, IATF 16949, and TISAX. His work emphasizes compliance, operational discipline, quality, customer satisfaction, and continual improvement.

### What systems and methods does Michael use?

Michael’s technical and operational capabilities include KPI dashboards, EWM, MES, SAP and SAP implementation, warehouse management systems, Microsoft Office and Excel, Six Sigma, Lean manufacturing, value-stream mapping, project management, business-process improvement, process improvement, change management, transportation management, warehouse operations, distribution-center operations, 3PL, strategic sourcing, contract negotiation, global sourcing, purchasing, freight, materials management, budgeting, and supply management.

### What is Michael’s educational background?

Michael earned a Master of Business Administration in Business/HR from Keller Graduate School of Management – Milwaukee Center and an MBA in Business Administration and Management from Keller Graduate School of Management of DeVry University. He also earned a Certificate in Project Management from Gateway Technical College, a Bachelor of Arts in General Communication from the University of Wisconsin–Milwaukee, an AAS in Logistics from the College of DuPage, and an associate degree in Logistics, Materials, and Supply Chain Management from the College of DuPage.

### What professional and community roles has Michael held?

Michael has served as a Board Member of The Logistics Council and as a Programs & Scholarship Committee Member. He is also a USSF Soccer Referee.

### What opportunities is Michael exploring?

He is exploring Plant Manager, General Manager, Director of Operations, and Director of Supply Chain roles in East Tennessee and Southwest Virginia.

## Links

- LinkedIn: https://www.linkedin.com/in/michaeljcrichlow

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