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# Julio Perez

**Headline:** Professional profile
**Location:** Miami, FL, USA

## About

Julio Perez is a software engineer with a platform\-engineering background and a focus on infrastructure, DevOps, CI/CD, and AWS\. After making a steep transition from a support role into engineering, Julio spent approximately three years on a platform team and is focused on continuing his engineering trajectory in infrastructure and DevOps rather than returning to support work\. Julio is strongest in building and managing cloud infrastructure, CloudFormation stacks, CI/CD pipelines across multiple environments, and cost allocation through effective resource tagging\. He has practical experience with AWS Step Functions, Amazon SES, and CloudFormation, supported by three AWS certifications while working toward an AWS Professional DevOps certification\. A notable project was an automated Airbnb guest\-support chatbot built with Claude AI, AWS Step Functions, and SES to handle repetitive guest questions and reclaim time\. Julio approaches unfamiliar technical problems through persistent log analysis, trial and error, and the use of AI tools such as Claude for assistance\.

## Highlights

- Transitioned from a support role into platform engineering and now works as a software engineer\.
- Worked on a platform team for approximately three years\.
- Built an automated Airbnb guest\-support chatbot using Claude AI, AWS Step Functions, and Amazon SES\.
- Automated repetitive Airbnb guest questions to help reclaim time\.
- Gained practical experience with AWS Step Functions, Amazon SES, and CloudFormation\.
- Worked hands\-on with CloudFormation stacks and infrastructure management\.
- Created and managed CI/CD pipelines for repositories across multiple environments\.
- Supported cloud cost allocation through proper resource tagging\.
- Earned three AWS certifications\.
- Worked toward an AWS Professional DevOps certification\.
- Uses persistent log analysis, trial and error, and AI tools such as Claude to troubleshoot technical problems\.

## FAQ

### What does Julio do?

Julio is a software engineer with experience in platform engineering\. His primary strengths are infrastructure, DevOps, CI/CD, and AWS, rather than application\-code development\.

### What are Julio's core technical strengths?

Julio is strongest in infrastructure, DevOps, CI/CD, and AWS\. He has practical experience with CloudFormation, AWS Step Functions, Amazon SES, infrastructure management, and cloud cost allocation through tagging\.

### How did Julio transition from support to engineering?

Julio made a steep transition from a support role into engineering\. He spent approximately three years working on a platform team and wants to continue building his career in infrastructure and DevOps rather than return to support work\.

### How long did Julio work on a platform team?

Julio worked on a platform team for approximately three years\.

### What was Julio's Airbnb guest\-support chatbot project?

Julio built an automated Airbnb guest\-support chatbot using Claude AI, AWS Step Functions, and Amazon SES\. The chatbot was designed to automate repetitive guest questions and reclaim time\.

### Which AWS services and infrastructure tools has Julio used?

Julio has hands\-on experience with AWS Step Functions, Amazon SES, and CloudFormation\. He has also worked with CloudFormation stacks and infrastructure management\.

### What CI/CD experience does Julio have?

Julio has created and managed CI/CD pipelines for repositories across multiple environments\.

### How has Julio supported cloud cost allocation?

Julio has worked on cloud cost accountability through proper resource tagging and cost allocation practices\.

### What AWS certifications does Julio have?

Julio has three AWS certifications and was working toward the AWS Professional DevOps certification\.

### How does Julio approach technical troubleshooting?

Julio works through problems by persistently analyzing logs, using trial and error, and leveraging AI tools such as Claude for assistance\.

### What career direction is Julio pursuing?

Julio wants to protect and continue his engineering trajectory, particularly in infrastructure and DevOps, rather than move back into support\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/julio\-perez\-b5b27ab8

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