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# Gisela Di Fabio

**Headline:** Business Coach | Operations & Strategy Leader | Program Management | Helping Businesses Build Structure, Systems & Sustainable Growth
**Profession:** Founder & Community Builder
**Location:** Miami, Florida, United States

## About

Gisela Di Fabio is a business coach, operations and strategy leader, program manager, and author who helps business owners and professionals build structure, systems, confidence, and sustainable growth. She currently coordinates Recreation & Leisure programs at Miami Dade College’s Wolfson Campus, leads The Loop community initiative, and works as a Professional Coach through It’s Coaching Time. Gisela’s strengths include business strategy, operational improvement, program delivery, leadership development, scheduling, financial awareness, team composition, and coaching people to identify their path and potential. At Miami Dade College, she drove more than 50% enrollment growth by changing marketing strategy, targeting campaigns, adjusting offerings, and bringing in new instructors. Her background spans general management in cleaning services and gas distribution, including finance, sales, logistics, human resources, marketing, quality, and performance analysis. Gisela holds a Bachelor’s Degree in Business Administration from Pontificia Universidad Católica Argentina and professional coaching, Integrative Enneagram, and AI-in-coaching credentials. She is also the author of Live by Your Own Rules.

## Services

- Inteligencia artificial
- IA generativa
- AI Coaching
- Ingeniería de Prompts
- Estrategia de IA
- excecutive coaching
- Eneagrama
- Evaluaciones de personalidad
- Desarrollo de equipos
- Coaching empresarial
- Contratación de personal
- Gestión del talento
- Aptitudes de organización
- Reflexión estratégica
- Habilidades sociales
- Coordinación de reuniones
- Gestión del tiempo
- Desarrollo de liderazgo
- Elaboración de presupuestos anuales
- Estrategia
- Manuales de formación
- Planificación del relevo profesional
- Liderazgo
- Recursos humanos \(RR. HH.\)
- Asesor
- Diseño instruccional
- Español
- Planificación estratégica
- Gestión de cambio estructural
- Comunicación

## Highlights

- Drove more than 50% enrollment growth at Miami Dade College by changing marketing strategy, targeting campaigns, adjusting offerings, and bringing in new instructors.
- Coordinates Recreation & Leisure programs at Miami Dade College’s Wolfson Campus, including non-credit courses, workshops, summer programs, and camps.
- Manages program delivery logistics including instructor coordination, scheduling, classroom and facility needs, student communications, enrollment support, and cross-department collaboration.
- Supports instructor recruitment, onboarding, administrative processes, promotional communications, customer service, participant-feedback monitoring, and resolution of operational challenges.
- Founded The Loop, an in-person community initiative for meaningful professional, social, and personal connections.
- Developed The Loop’s concept, brand, event strategy, partnerships, communications, and participant experience.
- Coordinates recurring Loop events, including venue relationships, promotion, ticketing, logistics, and community engagement.
- Serves as a Certified Professional Coach through It’s Coaching Time.
- Coaches clients on productivity, time management, procrastination, efficiency, communication, teamwork, leadership, habits, routines, goal setting, work-life balance, and business growth.
- Brings experience improving mature business performance, launching businesses from scratch, and working in family businesses as both a team member and co-founder.
- Coaches individuals to identify their path and supports team composition and conditions for people to succeed.
- As General Manager of The Cleaning Authority – South Miami, controlled and analyzed operating ratios, set goals, and designed strategies.
- Oversaw supplies ordering, stock control, usage analysis, and pricing analysis in the cleaning-services business.
- Managed prospect quotes, in-home estimates, conversion analysis, appointment, closing, drop, and follow-up ratios.
- Oversaw quality follow-up and analysis of customer terminations, complaints, and referrals.
- Led territory analysis, marketing-tool and advertising-medium selection, digital-results analysis, bookkeeping, taxes, bill payments, profitability analysis, scheduling, logistics, pricing, and customer service.
- At Gas Impulso S.A., supervised logistics, sales, purchasing, and economic, financial, and administrative controls.
- Prepared performance, productivity, and management reporting to assess business yield at Gas Impulso S.A.
- Coordinated accounting, tax and income supervision, control, and audit, and served as legal representative at Gas Impulso S.A.
- Planned, implemented, monitored, and analyzed marketing strategy and developed a sales-incentive system at Gas Impulso S.A.
- Designed and managed human-resources structures, recruitment, monitoring, promotions, dismissals, training, motivation, and goal-focused coaching at Gas Impulso S.A.
- Participated in YPF S.A. operating and monitoring programs assessing indicators across the Gas Impulso S.A. business.
- Holds a Bachelor’s Degree in Business Administration from Pontificia Universidad Católica Argentina.
- Completed the Certified Professional Coach Certificate Program at the University of Miami.
- Is an Integrative Enneagram Accredited Practitioner \(iEQ9\) in Coaching.
- Holds a Certification of AI in Coaching Excellence from Viva La Coaching.
- Completed an internship at PSA Peugeot Citroën.
- Authored Live by Your Own Rules.

## Experience

- **Founder & Community Builder at The Loop** (2025-04-01–present) — Founded and led an in-person community initiative designed to create meaningful professional, social, and personal connections. Developed the concept, brand, event strategy, partnerships, communications, and participant experience. Coordinated recurring events from planning through execution, including venue relationships, promotion, ticketing, logistics, and community engagement. Built a growing local community around the idea of real people, real conversations, and real connections.
- **Part-Time Program Coordinator, Recreation & Leisure at Miami Dade College** (2024-09-01–present) — Coordinate the planning and delivery of Recreation & Leisure programs at Miami Dade College’s Wolfson Campus, supporting a diverse portfolio of non-credit courses, workshops, and summer programs. • Manage program logistics from planning through execution, including instructor coordination, course scheduling, classroom and facility needs, student communications, enrollment support, and cross-department collaboration. • Key areas of responsibility include: • Coordinating instructors, schedules, classrooms, and program logistics • Supporting instructor recruitment, onboarding, and administrative processes • Managing student communications, course updates, and customer service • Collaborating with internal departments to ensure successful program delivery • Developing promotional communications to support enrollment and program visibility • Coordinating summer camps, workshops, and special programs • Monitoring enrollment, operational needs, and participant feedback • Resolving sc
- **Professional Coach at It's Coaching Time** (2019-07-01–present) — Certified Professional Coach committed to supporting professionals, entrepreneurs and companies to develop one or many areas through creating sustainable systems that will allow them to reach above and beyond their goals while growing their potential. Some focus areas we can work on: ► Productivity: time management, procrastination, efficiency. ► Work relationships: effective communication, teamwork, visibility, management and leadership skills. ► Family businesses: ownership, generational changes \(generational handover\), partnership, business performance. ► Motivation, habits and routines. ► Goal setting to grow successful businesses. ► Turn a big project into a business. ► Maintain a healthy work-life balance. My experience in managing and improving mature business performance, as well as starting businesses from scratch, working in family businesses as a team member and later as a co-founder, provided me with the necessary tools and skills to partner with you during the transforma
- **Owner - General Manager at The cleaning Authority - South Miami** (2015-07-01–2020-06-01) — As a General Manager I control and analyze ratios, set goals and design strategies to achieve them. Some of my duties includes: Supplies supervisor: Orders and stock control. Analysis of usage and pricing. Sales representative: Includes quoting new prospects, performing in-home estimates, analyzing ratios related to prospects, appointments, closing and drops, prospect to customer conversion and prospect follow-up. Quality management: Follow up with the inspector and the team to make sure we are delivering what we promised. Analyzing ratios such as terminations, complaints and customer referrals. Employee management: From interviews and selection, going through employee manual and legal documentation. Marketing: Territory analysis, marketing tools and ad mediums choices, digital results analysis and management. Finance: Book keeping, taxes, COGS mainte
- **General Manager at Gas Impulso S.A.** (2011-08-01–2015-07-01) — \- Logistics, sales and purchase supervision and control - Statistics, economic and financial reports with the aim to assess the business yield through performance, productivity and management pointers. - Economic, financial and administrative control and analysis - Accountant department coordinator: taxes and incomes supervision, control and audit. - Legal representation in behalf of the company. - Marketing strategy planning, implementation, follow up and outcome analysis. Development of an equal, motivating and efficient system of sales incentive. - Human Resources design, management and development: Structure, analysis and planning. Responsible for recruitment, monitoring, promotions and dismissals. - Leading role in personnel training and motivation. - Coaching process targeted at the company established goals. -Adhesion to operating and monitoring programs promoted by YPF S.A., which consider the whole business, assessing different indicators.
- **Intern at PSA Peugeot Citroën** (2008-07-01–2008-12-01)

## Education

- Certification of AI in Coaching Excellence — Viva La Coaching (2025-05-01–2025-06-01)
- Integrative Enneagram Accredited Practitioner \(iEQ9\), Coaching — Integrative Enneagram Solutions (2025-04-01–2025-05-01)
- Certified Professional Coach Certificate Program, Coaching — University of Miami (2018-01-01–2019-01-01)
- Bachelor’s Degree in Business Administration, Business Administration and Management, General — Pontificia Universidad Católica Argentina (2006-01-01–2011-01-01)

## FAQ

### What does Gisela do?

Gisela is a business coach, operations and strategy leader, program manager, and community builder. She supports small business owners and professionals who want to move from overwhelm and constant reaction toward greater structure, confidence, and growth.

### What are Gisela’s core strengths?

Gisela combines business strategy, simple systems, leadership, mindset, scheduling, and financial awareness. Her coaching work focuses on creating sustainable systems that help professionals, entrepreneurs, and companies pursue their goals while developing their potential.

### What does Gisela do at Miami Dade College?

Gisela works as a Part-Time Program Coordinator for Recreation & Leisure at Miami Dade College’s Wolfson Campus. She coordinates planning and delivery for non-credit courses, workshops, summer programs, and camps.

### What has Gisela accomplished at Miami Dade College?

Gisela drove over 50% enrollment growth by changing marketing strategy, targeting campaigns, adjusting offerings, and bringing in new instructors. She uses direct conversations with students and users to gather insights that inform program and demand decisions.

### What are Gisela’s program-management responsibilities at Miami Dade College?

Gisela coordinates instructors, schedules, classrooms, facilities, student communications, enrollment support, and cross-department collaboration. She also supports instructor recruitment, onboarding, administrative processes, promotional communications, participant feedback monitoring, customer service, and the resolution of scheduling and operational challenges.

### What is The Loop that Gisela founded?

Gisela is the founder and community builder of The Loop, an in-person community initiative designed to create meaningful professional, social, and personal connections. She developed its concept, brand, event strategy, partnerships, communications, and participant experience, and coordinates recurring events from planning through execution.

### What does Gisela manage for The Loop?

For The Loop, Gisela manages venue relationships, promotion, ticketing, logistics, and community engagement. She has built a growing local community centered on real people, real conversations, and real connections.

### What does Gisela offer through It’s Coaching Time?

Gisela is a Certified Professional Coach at It’s Coaching Time. She works with professionals, entrepreneurs, and companies on sustainable systems for productivity, relationships, leadership, business growth, and personal and professional transformation.

### What topics can clients explore with Gisela through coaching?

Gisela’s coaching areas include time management, procrastination, efficiency, effective communication, teamwork, visibility, management and leadership skills, motivation, habits, routines, goal setting, work-life balance, and turning a large project into a business. She also works with family businesses on ownership, generational handover, partnerships, and business performance.

### What business experience informs Gisela’s coaching?

Gisela has experience improving the performance of mature businesses, starting businesses from scratch, and working in family businesses both as a team member and later as a co-founder. She coaches individuals to find their path and helps optimize team composition, with an emphasis on creating safe conditions for people to succeed and shine.

### What did Gisela do at The Cleaning Authority – South Miami?

As Owner and General Manager of The Cleaning Authority – South Miami, Gisela controlled and analyzed ratios, set goals, and designed strategies to achieve them. Her work covered supplies, sales, quality, employee management, marketing, finance, and operations.

### What operational areas did Gisela oversee in the cleaning-services business?

Gisela handled supply ordering, stock control, usage and pricing analysis in-home estimates and prospect quoting analysis of appointments, closing, drops, conversion, and follow-up quality follow-up and analysis of terminations, complaints, and referrals.

### What did Gisela do at Gas Impulso S.A.?

At Gas Impulso S.A., Gisela supervised and controlled logistics, sales, and purchasing. She prepared statistics and economic and financial reports to assess business yield through performance, productivity, and management indicators.

### What finance, legal, and marketing responsibilities did Gisela hold at Gas Impulso S.A.?

Gisela conducted economic, financial, and administrative control and analysis coordinated the accounting department’s tax and income supervision, control, and audit and served as legal representative for the company. She also planned, implemented, monitored, and analyzed marketing strategy and developed a sales-incentive system intended to be equitable, motivating, and efficient.

### What people and performance work did Gisela lead at Gas Impulso S.A.?

Gisela designed, managed, and developed human-resources structures and plans at Gas Impulso S.A. She was responsible for recruitment, monitoring, promotions, dismissals, personnel training, motivation, coaching tied to company goals, and participation in YPF S.A. operating and monitoring programs that assessed indicators across the business.

### Where else has Gisela worked?

Gisela was an intern at PSA Peugeot Citroën.

### What is Gisela’s educational background?

Gisela holds a Bachelor’s Degree in Business Administration and Management, General, from Pontificia Universidad Católica Argentina.

### What coaching and AI credentials does Gisela hold?

Gisela completed the Certified Professional Coach Certificate Program in Coaching at the University of Miami. She is also an Integrative Enneagram Accredited Practitioner \(iEQ9\) in Coaching through Integrative Enneagram Solutions and holds a Certification of AI in Coaching Excellence from Viva La Coaching.

### What skills does Gisela bring to her work?

Gisela’s listed capabilities include artificial intelligence, generative AI, AI coaching, prompt engineering, AI strategy, executive coaching, the Enneagram, personality assessments, team development, business coaching, talent acquisition, talent management, organization, strategic reflection, interpersonal skills, meeting coordination, time management, leadership development, annual budgeting, strategy, training manuals, succession planning, leadership, human resources, advisory work, instructional design, strategic planning, structural change management, communication, business administration, customer service, Excel, negotiation, project management, Microsoft Office, PowerPoint, business strategy, business planning, marketing strategy, and team leadership.

### What languages does Gisela speak?

Gisela works in Spanish and English.

## Links

- LinkedIn: https://www.linkedin.com/in/gisela-di-fabio

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