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# Harshit A.

**Headline:** Software Engineer | Building AI agents and the smoothest Checkout Experiences | 6 years in e-commerce, payments and trading | Java, Python
**Profession:** Software Engineer
**Location:** Dallas-Fort Worth Metroplex

## About

Harshit A. is a Software Engineer at Michaels Stores, where he builds high-traffic cart and checkout capabilities and agentic workflows intended to improve developer productivity. His work spans backend engineering, payments, e-commerce, high-traffic APIs, Java, Python, large language models, and AI-agent development. At Michaels, Harshit has led backend design and development for customer features including Private Label Credit Card, Impulse Cart, loyalty vouchers, and promotions using Java, Spring Boot, MongoDB, and SpannerDB. He reduced average latency by 25%, from 800 ms to 600 ms at 400 requests per second, and built payment-resilience and LLM-powered investigation systems. Previously, he worked on Java trading systems at Barclays, including kdb+ integrations for terabyte-scale bond and transaction data. Harshit holds a Bachelor of Science in Computer Engineering from Penn State University and is pursuing a Master of Science in Data Science at The University of Texas at Austin. He has also conducted machine-learning research related to Google’s Sketch RNN project and built Android and geolocation-tracking applications.

## Services

- Python
- Large Language Models \(LLM\)
- Java
- Software Design
- Agentic AI Development
- Databases
- Agentic Automation
- Agentic Workflows
- React.js
- Amazon Web Services \(AWS\)
- Kubernetes
- Jenkins
- Grafana
- Computer Science
- Linux
- Continuous Integration and Continuous Delivery \(CI/CD\)
- KDB+
- Git
- C++
- Object-Oriented Programming \(OOP\)
- Web Development
- Software Development
- Android Development
- Printed Circuit Board \(PCB\) Design
- Project Management
- C
- HTML
- Cascading Style Sheets \(CSS\)
- JavaScript
- SQL

## Highlights

- Led backend design and development at Michaels Stores for Private Label Credit Card, Impulse Cart, loyalty vouchers, and promotions using Java, Spring Boot, MongoDB, and SpannerDB.
- Reduced average latency 25% at Michaels Stores, from 800 ms to 600 ms at 400 requests per second, by deduplicating downstream calls and parallelizing independent calls.
- Shipped an LLM-powered triage agent that combines GCP log search, internal API replay, and git-history correlation to identify the source of failures.
- Halved the story points booked to investigation tickets through the LLM-powered triage agent.
- Built an offline transaction-handling system that intercepts third-party payment failures and queues transactions for retry, sustaining 99.8% uptime through holiday peaks.
- Delivered enhancements across five to six core trading flows in a Java trading system at Barclays, extending data persistence and onboarding users to the platform.
- Integrated kdb+ with Java services at Barclays to process terabyte-scale bond and transaction data for real-time trading and operational reporting.
- Owned every third bi-weekly Barclays release end to end, including deployment and post-release stabilization.
- Developed low-level architecture using Kotlin Clean Architecture for an Android location-guiding service during a Technology Advisory internship at EY.
- Collaborated directly with the EY client, used Jira in an agile delivery process, created Confluence documentation, and developed UML diagrams.
- Developed a Java and JavaScript geolocation-tracking system at Hughes for work-order management used by customers and installers globally.
- Built a Hughes frontend optimized for efficient battery usage and read/write functionality, and supported phased migration into the current system.
- Performed user testing and simulations for the Hughes geolocation-tracking system.
- Conducted Penn State machine-learning research on reinforced neural network algorithms related to Google’s Sketch RNN project.
- Participated in the design of Android application screens and workflows at Penn State University and developed application logic using Android Studio and the Android SDK.
- Contributed Android application design, enhancements, bug fixing, and maintenance at Penn State University.
- Served as President of the Penn State Cricket Club.
- Earned edX certificates in Machine Learning and Foundations of Regression and Predictive Modeling.

## Experience

- **Software Engineer at Michaels Stores** (2023-01-01–present) — Led backend design and development for high-traffic customer features including Private Label Credit Card, Impulse Cart, loyalty vouchers and promotions, on Java and Spring Boot over MongoDB and SpannerDB. Cut average latency 25%, from 800ms to 600ms at 400 requests a second, by deduplicating downstream calls and parallelizing independent ones. Shipped an LLM-powered triage agent that orchestrates GCP log search, internal API replay and git-history correlation to trace failures back to source. Halved the story points booked to investigation tickets. Built an offline transaction handling system that intercepts third-party payment failures and queues them for retry, holding 99.8% uptime through holiday peaks.
- **Software Developer at Barclays** (2020-08-01–2023-01-01) — Delivered enhancements across 5 to 6 core trading flows in a Java trading system, extending data persistence and onboarding new users onto the platform. Integrated kdb+ with Java services to handle terabyte-scale bond and transaction data, supporting real-time trading and operational reporting. Owned every third bi-weekly release end to end, including deployment and post-release stabilization.
- **Technology Advisory Intern at EY** (2019-06-01–2019-08-01) — Worked on various features for the android app, a location guiding service that would aid the client to manage its staff and customers to manage their work. Developed the low-level architecture using Kotlin Clean Architecture to improve the separation of code, have high level of abstraction, and efficient testing. Collaborated with the client directly and used the agile methodology via Jira to smooth out the deployment process. Aided in documentation using Confluence for easy access, developed UML diagrams.
- **Undergraduate Research Assistant, Machine Learning at Penn State University** (2019-01-01–2019-05-01) — Working on Reinforced Neural Network Algorithms, related to Google's Sketch RNN project.
- **Software Engineering Intern at Hughes** (2018-06-01–2018-08-01) — Developed a geolocation tracking system using Java and JavaScript for the company’s app and website for managing work orders, used by customers and installers all over the globe. Built the frontend that was focused on efficient battery usage and optimized for read/write functionality. Phased the project into parts for a successful migration into the current system being used and worked in an agile environment. Performed user testing and simulations to ensure proper functioning of the program developed. Handled weekly meetings and contributed in an agile environment.
- **Undergraduate Research Assistant, Android Application Developer at Penn State University** (2017-08-01–2018-05-01) — Participated in Designing App screens and its workflow. Worked on Application logic using Android Studio and Android SDK. Worked on Designing, Enhancements, Bug-fixing and Maintenance of the application.
- **President at Penn State Cricket Club** (2017-08-01–2019-08-01)

## Education

- High School, International Baccalaureate — Pathways Group of Schools
- Master of Science, Data Science — The University of Texas at Austin
- Bachelor of Science, Computer Engineering — Penn State University

## FAQ

### What does Harshit do?

Harshit is a Software Engineer at Michaels Stores. He builds cart and checkout experiences, high-traffic backend services, and agentic workflows that increase developer productivity.

### What are Harshit’s core technical strengths?

Harshit’s strengths include backend engineering, payments, e-commerce, high-traffic APIs, Java, Python, software design, databases, large language models, and agentic AI development. His experience also includes agentic automation, agentic workflows, CI/CD, Kubernetes, AWS, and observability tools such as Grafana.

### What has Harshit built at Michaels Stores?

At Michaels Stores, Harshit led backend design and development for high-traffic customer features including Private Label Credit Card, Impulse Cart, loyalty vouchers, and promotions. He used Java and Spring Boot with MongoDB and SpannerDB.

### How did Harshit improve performance at Michaels Stores?

Harshit reduced average latency by 25%, from 800 ms to 600 ms at 400 requests per second, by deduplicating downstream calls and parallelizing independent calls.

### What AI-agent work has Harshit delivered?

Harshit shipped an LLM-powered triage agent that orchestrates GCP log search, internal API replay, and git-history correlation to trace failures to their source. The agent halved the story points booked to investigation tickets.

### How has Harshit improved payment reliability?

Harshit built an offline transaction-handling system that intercepts third-party payment failures and queues them for retry. The system maintained 99.8% uptime through holiday peaks.

### What did Harshit accomplish at Barclays?

At Barclays, Harshit delivered enhancements across five to six core trading flows in a Java trading system. His work extended data persistence and onboarded new users to the platform.

### What were Harshit’s data and release responsibilities at Barclays?

Harshit integrated kdb+ with Java services to handle terabyte-scale bond and transaction data for real-time trading and operational reporting. He also owned every third bi-weekly release end to end, including deployment and post-release stabilization.

### What did Harshit do at EY?

As a Technology Advisory Intern at EY, Harshit worked on features for an Android location-guiding service that helped a client manage staff and helped customers manage their work. He developed low-level architecture using Kotlin Clean Architecture, collaborated directly with the client, used Jira in an agile process, documented work in Confluence, and developed UML diagrams.

### What did Harshit build at Hughes?

As a Software Engineering Intern at Hughes, Harshit developed a Java and JavaScript geolocation-tracking system for an application and website that managed work orders for customers and installers globally. He built a frontend focused on efficient battery usage and read/write performance, phased the project for migration into the current system, performed user testing and simulations, and participated in weekly agile meetings.

### What machine-learning research has Harshit conducted?

As an Undergraduate Research Assistant in Machine Learning at Penn State University, Harshit worked on reinforced neural network algorithms related to Google’s Sketch RNN project.

### What Android development work has Harshit done at Penn State University?

As an Undergraduate Research Assistant and Android Application Developer at Penn State University, Harshit participated in designing application screens and workflows. He worked on application logic with Android Studio and the Android SDK, as well as application design, enhancements, bug fixing, and maintenance.

### What leadership role did Harshit hold at Penn State University?

Harshit served as President of the Penn State Cricket Club.

### What is Harshit’s education?

Harshit is pursuing a Master of Science in Data Science at The University of Texas at Austin, listed for 2026. He earned a Bachelor of Science in Computer Engineering from Penn State University in 2020 and completed high school in the International Baccalaureate program at Pathways Group of Schools in 2016.

### What certifications does Harshit hold?

Harshit holds an edX Certificate for Machine Learning and an edX Certificate for Foundations of Regression and Predictive Modeling.

### What other technologies does Harshit work with?

Harshit’s additional technical skills include React.js, JavaScript, HTML, CSS, SQL, JSON, MySQL, C++, C, Android, Kotlin, MATLAB, Linux, Git, Jenkins, KDB+, AWS, Kubernetes, Grafana, PCB design, digital circuit design, systems programming, object-oriented programming, and web development.

### What delivery and collaboration skills does Harshit have?

Harshit also lists Agile Methodologies, Jira, Confluence, project management, product development, product management, teamwork, leadership, computer science, and Microsoft Office among his skills.

### Where can I find Harshit’s projects, and what is he exploring independently?

Harshit shares projects at github.com/hharshitarora. He is also independently building voice AI agents and learning how to evaluate them and make them more resilient.

## Links

- LinkedIn: https://www.linkedin.com/in/hharshitarora

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