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# Christopher Okonkwo, MBA

**Headline:** Business Analysis | Product Management | AI | Digital Transformation. \(BSc | MSc | MBA | Certified Scrum Master\)
**Profession:** Senior Business Analyst
**Location:** Dallas-Fort Worth Metroplex

## About

Christopher Okonkwo, MBA, is a Senior Business Analyst at ARGO, where he evaluates current products, client pain points, processes, technology, and user requirements to develop technology solutions aligned with business priorities. He applies Artificial Intelligence and Machine Learning to support product development and innovation, while advancing digital-transformation initiatives that improve operational efficiency, customer experience, and satisfaction. Christopher serves as a liaison among IT teams, external vendors, and other stakeholders, supporting IT project execution and product delivery at the least cost with a focus on efficiency optimization. His background spans business analysis, product ownership, business development, sales management, and banking, including roles at KPMG, Kronik Data, Polaris Bank, NOVA Bank, Keystone Bank, and First City Monument Bank Limited. Christopher holds a BSc in Agriculture from the University of Ibadan, a Master’s degree in Business Analytics from Texas A&M University, and an Executive MBA from Lagos Business School. He is also a Certified Scrum Master and completed a Certificate of Participation in International Business/Trade/Commerce at IESE Business School.

## Services

- Business Strategy
- Strategic Planning
- Business Analysis
- Financial Analysis
- Change Management
- Business Development
- Customer Service
- Management
- Risk Management
- Business Planning
- Banking
- Leadership
- Team Management
- Negotiation
- Team Leadership
- Portfolio Management
- Microsoft Office
- Project Planning
- Project Management
- Economic Data Analysis

## Highlights

- Serves as Senior Business Analyst at ARGO, evaluating products, client pain points, processes, technology, and user requirements to develop solutions aligned with business priorities.
- Leverages Artificial Intelligence and Machine Learning in support of technology solutions, product development, and innovation.
- Acts as a liaison between IT, external vendors, and other stakeholders on IT projects.
- Focuses on building products at the least cost while optimizing product efficiency, customer experience, and customer satisfaction.
- Evaluates processes and spearheads digital-transformation projects to improve operational efficiency and user experience.
- Has held Senior Business Analyst roles at ARGO, KPMG, and NOVA Bank.
- Served as Product Owner at Kronik Data.
- Served as Business Analyst at Polaris Bank Ltd.
- Served as Business Development Manager at Keystone Bank Limited.
- Held Sales Specialist and Sales Manager roles at First City Monument Bank Limited.
- Earned a Bachelor of Science in Agriculture from the University of Ibadan.
- Earned a Master’s degree in Business Analytics from Texas A&M University.
- Earned an Executive MBA from Lagos Business School.
- Completed a Certificate of Participation in International Business/Trade/Commerce at IESE Business School.
- Certified Scrum Master.

## Experience

- **Senior Business Analyst at ARGO** (2022-07-01–present) — I evaluate current products, client pain-points, processes, technology and user requirements to develop technology solutions in support of business priorities leveraging Artificial Intelligence and Machine Learning. I serve as liaison between IT, external vendors, and other stakeholders on IT projects to build products at the least cost while focusing on product efficiency optimization, improved customer experience and satisfaction.
- **Product Owner at Kronik Data** (2020-12-01–2022-02-01)
- **Senior Business Analyst at KPMG** (2018-02-01–2021-01-01)
- **Senior Business Analyst at NOVA Bank** (2017-02-01–2018-01-01)
- **Business Analyst at Polaris Bank Ltd.** (2013-06-01–2017-01-01)
- **Business Development Manager at Keystone Bank Limited** (2009-07-01–2013-05-01)
- **Sales Manager at First City Monument Bank Limited** (2006-09-01–2009-06-01)
- **Sales Specialist at First City Monument Bank Limited** (2004-06-01–2006-08-01)

## Education

- Master's degree, Business Analytics — Texas A&M University (2021-01-01–2022-01-01)
- Executive MBA — Lagos Business School (2012-01-01–2014-01-01)
- Bachelor of Science - BS, Agriculture — University of Ibadan
- Certificate of Participation, International Business/Trade/Commerce — IESE Business School

## FAQ

### What does Christopher do at ARGO?

Christopher is a Senior Business Analyst at ARGO. He evaluates products, client pain points, processes, technology, and user requirements to develop technology solutions that support business priorities through Artificial Intelligence and Machine Learning.

### What are Christopher's primary professional strengths?

Christopher focuses on strategic deployment of technology solutions that align with business priorities. His work includes Artificial Intelligence, Machine Learning, new product development, innovation, process evaluation, digital transformation, operational efficiency, and customer user experience.

### How does Christopher work with IT teams, vendors, and stakeholders?

Christopher acts as a liaison between IT, external vendors, and other stakeholders on IT projects. He supports seamless execution while helping build products at the least cost and emphasizing product-efficiency optimization, customer experience, and satisfaction.

### How does Christopher support technology and operations teams?

Christopher has experience fostering an environment in which technical skills flourish, particularly around software development and project implementation. He collaborates across operations and technology teams in support of technology initiatives.

### What was Christopher's role at KPMG?

Christopher has served as a Senior Business Analyst at KPMG.

### What was Christopher's role at Kronik Data?

Christopher was a Product Owner at Kronik Data.

### What banking business-analysis roles has Christopher held?

Christopher has worked as a Business Analyst at Polaris Bank Ltd. and as a Senior Business Analyst at NOVA Bank.

### What was Christopher's role at Keystone Bank Limited?

Christopher served as a Business Development Manager at Keystone Bank Limited.

### What roles did Christopher hold at First City Monument Bank Limited?

Christopher held Sales Specialist and Sales Manager roles at First City Monument Bank Limited.

### What is Christopher's educational background?

Christopher earned a Bachelor of Science in Agriculture from the University of Ibadan, a Master’s degree in Business Analytics from Texas A&M University, and an Executive MBA from Lagos Business School. He also completed a Certificate of Participation in International Business/Trade/Commerce at IESE Business School.

### What professional certification does Christopher hold?

Christopher is a Certified Scrum Master.

### What skills does Christopher bring to his work?

Christopher's skills include business strategy, strategic planning, business analysis, financial analysis, change management, business development, customer service, management, risk management, business planning, banking, leadership, team management, negotiation, team leadership, portfolio management, Microsoft Office, project planning, project management, and economic data analysis.

## Links

- LinkedIn: https://www.linkedin.com/in/ACoAABJ9okwBq52tKPdJXjHYHhu0bFo5_vVzpkU

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