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# Felicia Jobson

**Headline:** Flight Attendant at Southwest Airlines
**Profession:** Flight Attendant
**Location:** Houston, Texas, United States

## About

Felicia Jobson is a Flight Attendant at Southwest Airlines, where she brings experience in customer-facing service and has also worked as a Customer Service Representative. Her background combines airline operations, guest relations, juvenile-court project coordination, and an emerging focus on data analytics. Felicia is strongest in cleaning and analyzing data, building Power BI dashboards, and translating datasets into visualizations and charts that support clear interpretation. She completed a Kaggle project on seasonal purchasing trends, carrying the work from data cleaning and analysis through a Power BI presentation. Felicia rebuilt dashboard elements as needed to ensure charts worked effectively and the analysis could be communicated clearly. She feels ready to build dashboards for company datasets while maintaining a growth mindset and welcoming additional practice. Felicia holds a bachelor’s degree in Criminal Justice from Kennesaw State University and is actively pursuing her next analytics opportunity.

## Highlights

- Works as a Flight Attendant at Southwest Airlines.
- Previously served as a Customer Service Representative at Southwest Airlines.
- Worked as a Juvenile Court Project Coordinator at Douglas County Juvenile Court.
- Worked in Guest Relations at Bob Steele Salon.
- Earned a bachelor’s degree in Criminal Justice from Kennesaw State University.
- Completed a Kaggle project analyzing seasonal purchasing trends.
- Took the Kaggle project from data cleaning and analysis through a Power BI presentation.
- Built Power BI dashboards with visualizations and charts.
- Reworked dashboard elements to ensure charts functioned effectively.
- Has experience cleaning and analyzing data.
- Is ready to build dashboards for company datasets while continuing to develop her analytics skills.

## Experience

- **Flight Attendant at Southwest Airlines** (2018-04-01–present)
- **Customer Service Representative at Southwest Airlines** (2016-08-01–2018-04-01)
- **Juvenile Court Project Coordinator at Douglas County Juvenile Court** (2015-08-01–2016-08-01)
- **Guest Relations at Bob Steele Salon** (2013-11-01–2015-08-01)

## Education

- Bachelor’s Degree, Criminal Justice — Kennesaw State University (2011-01-01–2015-01-01)

## FAQ

### What does Felicia do?

Felicia is a Flight Attendant at Southwest Airlines. She previously worked for Southwest Airlines as a Customer Service Representative.

### What are Felicia's data analytics strengths?

Felicia has experience cleaning and analyzing data, creating Power BI dashboards, and building visualizations and charts. She is ready to build dashboards for company datasets and welcomes further practice as she continues to grow.

### What was Felicia's Kaggle project?

Felicia completed a Kaggle project that analyzed seasonal purchasing trends. She performed data cleaning and analysis, then presented the findings in Power BI.

### What experience does Felicia have with Power BI?

Felicia has built Power BI dashboards that include visualizations and charts. During her Kaggle project, she rebuilt dashboard elements as needed to ensure the charts worked effectively.

### What has Felicia done at Southwest Airlines?

Felicia currently works as a Flight Attendant at Southwest Airlines and previously held a Customer Service Representative role there.

### What was Felicia's role at Douglas County Juvenile Court?

Felicia worked as a Juvenile Court Project Coordinator at Douglas County Juvenile Court.

### What was Felicia's role at Bob Steele Salon?

Felicia worked in Guest Relations at Bob Steele Salon.

### Where did Felicia study?

Felicia earned a bachelor’s degree in Criminal Justice from Kennesaw State University.

### What kind of opportunity is Felicia pursuing?

Felicia is actively pursuing her next opportunity in analytics.

## Links

- LinkedIn: https://www.linkedin.com/in/ACoAABK_ze4BDE8qkQaCHPHeZMQWZVJka_kF8uU

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