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# Manohar Dondlapally

**Headline:** Sr. Technical Program Manager @ Visa | Program Management, RTE, Director
**Profession:** Sr. Technical Program Manager
**Location:** United States

## About

Manohar Dondlapally is a Senior Technical Program Manager at Visa, where he leads portfolio governance, modernization, and delivery for Open Visa Net across 26 distributed teams. With more than 20 years of experience in program management and software product development, and more than 17 years as a Technical Program Manager, Project Manager, Release Train Engineer, and Scrum Master, Manohar works across Agile, SAFe, Scrum, Kanban, and Waterfall environments. He is strongest at scaling delivery organizations, modernizing complex legacy platforms, aligning product, engineering, architecture, and governance teams, and translating strategic priorities into measurable execution. Manohar has led four digital transformations and three Waterfall-to-Agile transformations. His work has included structuring 32 teams at Chevron, 17 teams in PayPal Checkout, and 26 teams within Visa’s OVN group. At Visa, he led OpenVisaNet modernization from a mainframe to a modular architecture, saving more than $100 million in deployment costs. His background spans payments, e-commerce, energy, entertainment, and military environments, including Visa, Chevron, PayPal/eBay, HBO, and the U.S. Navy through ESRG, LLC. He holds a Master of Computer Applications from Osmania University and maintains certifications in project management, Agile, SAFe, AI, and security.

## Services

- High-Volume Transaction Platforms
- Enterprise Architecture & Cloud Migrations
- Vendor Management
- Conflict Resolution
- Servant Leadership
- Strategic Planning
- Risk Management
- PI \(Program Increment\) Planning
- Release Train Engineering \(RTE\)
- Continuous Integration / Continuous Deployment \(CI/CD\)
- Executive Reporting & Stakeholder Management
- Jira Cloud Administration & Workflow Automation
- Enterprise Program Governance
- Scrum & Kanban Methodologies
- Change Management
- IT Service Management
- Technical Program Management \(TPM\)
- API Integration \(REST APIs\)
- Hybrid Project Management \(Agile/Waterfall\)
- FinTech & Payment Gateway Systems
- Resource Allocation & Capacity Planning
- Key Performance Indicators \(KPIs\) & OKRs
- Budget Forecasting & Financial Tracking
- Data Extraction & Metrics Reporting
- Program Management
- RTE
- Director
- Project Management Office \(PMO\)
- Data-driven Decision Making
- Analytical Skills

## Highlights

- Leads Visa's Open Visa Net portfolio as a Senior Technical Program Manager across 26 distributed teams.
- Led OpenVisaNet modernization from a mainframe to a modular architecture, saving more than $100 million in deployment costs.
- Standardized PMO governance and SDLC frameworks across the OVN portfolio through strategic AI integration, delivery metrics, risk management, and compliance practices.
- Directed, mentored, and scaled teams of Project Managers and Technical Program Managers at Visa.
- Served as primary Project Manager for three concurrent enterprise project tracks at Visa.
- Led four digital transformations and three Waterfall-to-Agile transformations.
- Scaled Agile delivery organizations across Visa OVN \(26 teams\), Chevron \(32 teams\), and PayPal Checkout \(17 teams\).
- Managed Chevron programs covering engineering, cloud migration, and platform operations for more than 1,500 applications, with a 32.6% average cost reduction.
- Led Chevron's migration from on-premise data centers to Azure using a scale-out architecture and cloud-native services.
- Designed a structured release model for Azure application migrations and established Day 2 Operations and cloud-production-support processes.
- Integrated Azure compliance checkpoints into PMO and Agile release governance to enable compliance by design.
- Collaborated with Microsoft HoloLens and machine-learning-enabled AI sensors to gather and process refinery data.
- Led the Agile transformation for the PayPal Checkout group, structuring 17 teams around scalable Agile practices.
- Developed and deployed a multi-segmented Scrum and Agile training curriculum for a globally distributed IT organization.
- Managed up to four geographically distributed Scrum teams simultaneously at PayPal/eBay.
- Customized Rally RPM at the enterprise level and established visible CI/CD processes for a new platform.
- Supported PayPal Express Checkout, Marketing Upsell, ECG BOLT, eBay Classifieds, Vivanuncious, Viva, and Close 5 mobile applications.
- Led HBO digital-transformation delivery for MIND Desktop, MIND Web, PLOT, HBO Go, and Max Go mobile applications.
- Improved delivery visibility at HBO with burn-down charts and rigorous tracking in JIRA, Green Hopper, and Rally.
- Managed multiple U.S. Navy development teams through ESRG, LLC and developed EKB Editor and eRM enterprise applications.
- Implemented an AI chatbot using supervised learning to manage complex business rules.
- Designed APIs, standardized payloads, and implemented protocols supporting data integrity.
- Integrated AI tools into internal applications for fraud handling and adopted generative AI for application coding.
- Holds a Master of Computer Applications in Computer Science from Osmania University.
- Holds PMP, SAFe Practice Consultant 6.0, CSP, CSP-SM, CSM, A-CSD, CSD, Google AI Professional, Generative AI Mastermind, Artificial Intelligence Foundations: Machine Learning, and Certified Secure security-module credentials.

## Experience

- **Sr. Technical Program Manager at Visa** (2022-04-01–present) — Program: Open Visa Net • Standardized PMO governance and SDLC frameworks by integrating AI strategically across the Open Visa Net \(OVN\) portfolio, ensuring consistent delivery metrics, rigorous risk management, and compliance across 26 distributed teams. • Directed, mentored, and scaled a team of Project Managers and Technical Program Managers \(TPMs\) fostering a  culture of accountability, continuous improvement, and high-performance  value delivery. • Orchestrated portfolio-level capacity planning and resource allocation, closely aligning engineering budgets and team availability with strategic OKRs and high-priority corporate initiatives. • Directed large-scale enterprise programs and served as the primary Project Manager for 3 concurrent project tracks, orchestrating alignment, prioritization, and execution across the enterprise • Partnered with executive leadership and strategic partners to align project execution with overarching OVN strategy and master project schedules. • Orche
- **Sr. Technical Program Manager/RTE at Chevron** (2018-10-01–2022-03-01) — Program: • Cloud Readiness Acceleration • ---- • Managed enterprise programs encompassing Engineering, Cloud Migration \(SaaS, PaaS, IaaS\), and Platform Operations for a portfolio of over 1500 applications with 32.6% average cost reduction • Executed large-scale cloud migration, transitioning on-premise data centers to Azure leveraging a scale-out architecture and new cloud-native services. • Engineered a comprehensive deployment model for migrating applications to the Azure Cloud via Structured release schedules. • Defined comprehensive business requirements in partnership with Product Management to prioritize business objectives based strictly on customer interests • Formulated end-to-end support models and Day 2 Operations processes for Azure/Cloud services, managing a dedicated maintenance team for Cloud Production Support. • Collaborated with Microsoft HoloLens and AI Sensors \(Machine Learning\) technologies to effectively gather and process refinery data. • Established an Identity
- **Project Manager/Scrum Coach/Scrum Master at eBay/Paypal** (2012-08-01–2018-09-01) — Projects: • PayPal Express Checkout • Marketing Upsell • ECG BOLT • eBay Classifieds, Vivanuncious, Viva, Close 5 Mobile Apps. • --- • Led the Agile transformation for the entire PayPal Check Out group, structuring 17 distinct teams to adopt scalable Agile practices. • Developed and deployed a robust, multi-segmented training curriculum to introduce Scrum and Agile principles to a globally distributed IT organization. • Managed up to 4 geographically distributed Scrum teams simultaneously, proactively identifying and removing blockers while limiting Work in Progress. • Mentored Scrum Masters and development teams in Test Driven Development \(TDD\), iteration planning, and execution techniques. • Customized Rally \(RPM\) at the enterprise level to optimize Agile process management, establishing highly visible CI/CD processes for the new platform.
- **Program Manager/Scrum Master - Digital Transformation at HBO** (2009-07-01–2012-08-01) — Projects: • Metadata Integration and Network Delivery \(MIND Desktop\) • Metadata Integration and Network delivery \(MIND web\) • Planning Tool for Linear and On-demand Titles \(PLOT\) • HBO Go and Max Go Mobile Apps • --- • Directed multiple Scrum teams through time-boxed sprint planning, execution, and daily ceremonies while resolving cross-functional team issues. • Enhanced overall team velocity by aggressively tracking and removing impediments, shielding the team from external interruptions. • Provided deep project visibility to stakeholders through burn-down charts and rigorous tracking utilizing JIRA, Green Hopper, and Rally.
- **Tech Lead/Scrum Master at US Navy Thru' ESRG, LLC** (2007-08-01–2009-07-01) — Managed multiple development teams as a Technical Lead, actively creating Sprint backlogs to support the Product Owner. Developed enterprise applications \(EKB Editor and eRM\) leveraging Core Java, Swing, Advanced Java, NetBeans,      and the Struts Framework.

## Education

- Master of Computer Applications \(MCA\), Computer Science — Osmania University

## FAQ

### What does Manohar do at Visa?

Manohar is a Senior Technical Program Manager at Visa. He leads PMO governance, SDLC frameworks, portfolio planning, modernization, risk management, compliance, reporting, and execution for the Open Visa Net portfolio.

### How much professional experience does Manohar have?

Manohar has more than 20 years of experience in program management and software product development. He has more than 17 years of experience working as a Technical Program Manager, Project Manager, Release Train Engineer, and Scrum Master.

### What transformation experience does Manohar have?

Manohar has led four digital transformations and three Waterfall-to-Agile transformations. He has implemented Agile practices at portfolio, program, and team levels using SAFe, Scrum, Kanban, and hybrid Agile/Waterfall approaches.

### What are Manohar's responsibilities on the Open Visa Net program?

Manohar standardized PMO governance and SDLC frameworks across Open Visa Net by strategically integrating AI, delivery metrics, risk management, and compliance processes for 26 distributed teams. He directs and mentors Project Managers and TPMs, leads capacity planning and resource allocation against strategic OKRs, serves as primary Project Manager for three concurrent project tracks, and partners with executive leadership and strategic partners on OVN strategy and master schedules.

### What modernization work has Manohar led at Visa?

Manohar led the OpenVisaNet modernization project from a mainframe to a modular architecture, saving more than $100 million in deployment costs. He also integrated AI tools into internal applications to address fraud and adopted generative AI for application coding.

### How does Manohar manage governance, reporting, releases, and compliance at Visa?

Manohar runs phase-gate reviews, project kick-offs, status meetings, and lessons-learned workshops. He created advanced reporting and progress dashboards for real-time executive portfolio visibility, works with release-management teams on deployment pipelines and scheduled releases, aligns Business Analysts, Enterprise Architecture, and Design on requirements and tradeoffs, and embeds GRC checkpoints and compliance validation into IT change-management processes.

### What did Manohar accomplish at Chevron?

At Chevron, Manohar was a Senior Technical Program Manager and Release Train Engineer for Cloud Readiness Acceleration. He managed engineering, cloud migration, and platform-operations programs for a portfolio of more than 1,500 applications, achieving a 32.6% average cost reduction.

### What cloud and Azure work did Manohar lead at Chevron?

Manohar led migration from on-premise data centers to Azure through a scale-out architecture and cloud-native services across SaaS, PaaS, and IaaS. He designed a structured release model for Azure migrations, defined business requirements with Product Management based on customer interests, established Day 2 Operations and cloud-production-support models, and integrated Azure compliance checkpoints into PMO and Agile release governance for compliance by design.

### What technology and compliance initiatives did Manohar support at Chevron?

Manohar collaborated with Microsoft HoloLens and AI sensor technologies using machine learning to gather and process refinery data. He also established an Identity Relationship Management compliance plan for the Azure platform and facilitated planning sessions and metrics-based decision-making.

### What did Manohar accomplish at PayPal and eBay?

At PayPal/eBay, Manohar was a Project Manager, Scrum Coach, and Scrum Master supporting PayPal Express Checkout, Marketing Upsell, ECG BOLT, and eBay Classifieds, Vivanuncious, Viva, and Close 5 mobile applications. He led the Agile transformation for the PayPal Checkout group, structuring 17 teams to use scalable Agile practices.

### How did Manohar scale Agile delivery at PayPal?

Manohar developed and deployed a multi-segmented Scrum and Agile training curriculum for a globally distributed IT organization. He managed as many as four geographically distributed Scrum teams at once, removed blockers, limited work in progress, mentored Scrum Masters and development teams in test-driven development and iteration execution, and customized enterprise Rally RPM to improve Agile process management and create visible CI/CD processes.

### What did Manohar do at HBO?

At HBO, Manohar was a Program Manager and Scrum Master for digital transformation projects including MIND Desktop, MIND Web, PLOT, HBO Go, and Max Go mobile applications. He led multiple Scrum teams through time-boxed sprint planning, execution, and daily ceremonies removed cross-functional impediments and external interruptions and provided stakeholders with burn-down charts and project tracking in JIRA, Green Hopper, and Rally.

### What was Manohar's work with the U.S. Navy through ESRG, LLC?

At the U.S. Navy through ESRG, LLC, Manohar served as a Tech Lead and Scrum Master. He managed multiple development teams, created sprint backlogs with the Product Owner, and developed the EKB Editor and eRM enterprise applications using Core Java, Swing, Advanced Java, NetBeans, and the Struts Framework.

### What industries and technical modernization challenges has Manohar worked across?

Manohar has worked in military, entertainment, energy, e-commerce, and payments environments. He identifies rapid learning and adaptation to new industries as strengths, and his work includes modernizing legacy systems built over decades, designing APIs, standardizing payloads, and implementing data-integrity protocols.

### What AI experience does Manohar have?

Manohar implemented an AI chatbot using supervised learning to manage complex business rules. He has also used AI tools for fraud-related internal applications, generative AI for application coding, and machine-learning-enabled sensors for refinery-data processing.

### What are Manohar's core program-management strengths?

Manohar's strengths include strategic leadership, development value streams, KPI and metrics tracking, executive reporting, PMO leadership, vendor management with Microsoft, VMWare, and Palo Alto Networks, cross-functional mentorship, PI Planning, OKRs, portfolio governance, risk and change management, dependency management, release management, capacity planning, and resource allocation.

### What tools and technical areas does Manohar use?

Manohar works with Jira Align, Jira, Jira Structure, Jira Advanced Roadmaps, Azure DevOps, Rally and Rally Portfolio Management, Microsoft Project, Microsoft Office Suite, Oracle Hyperion, and IBM Apptio. His technical and delivery experience also includes CI/CD, REST API integration, high-volume transaction platforms, enterprise architecture and cloud migrations, financial tracking, data extraction and reporting, IT service management, SOA, web services, Java Enterprise Edition, Oracle, XML, Spring, Tomcat, Hibernate, and the Spring Framework.

### What is Manohar's education?

Manohar earned a Master of Computer Applications in Computer Science from Osmania University in 2004.

### What certifications does Manohar hold?

Manohar holds Project Management Professional, Google AI Professional, Generative AI Mastermind, Artificial Intelligence Foundations: Machine Learning, Certified SAFe Practice Consultant 6.0, Certified Scrum Professional, Certified Scrum Professional–Scrum Master, Certified Scrum Master, Advanced Certified Scrum Developer, and Certified Scrum Developer credentials. He also has multiple Certified Secure certifications covering security modules.

### What opportunities is Manohar open to?

Manohar is open to challenges in a future role and does not identify specific work he wants to avoid. He is also open to startup risk in exchange for potential equity upside.

## Links

- LinkedIn: https://www.linkedin.com/in/ACoAAAM57TcBAZP2mmaO0Iq1ay1-nbUKX3MkkWs

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