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# Scott Leahy

**Headline:** Professional profile
**Location:** San Francisco, CA, USA

## About

Scott Leahy is an operations leader with experience in high-stakes, live environments that require real-time decision-making. Most recently, Scott served as Senior Operations Team Lead at Stats Perform, where he managed six direct reports and led a team of more than 100 analysts. Scott’s strengths include complex workforce scheduling, operational analytics, process improvement, and building systems that balance speed, quality, compliance, volume, and skill matching. He uses Excel, Power Query, and Power BI to automate operations work and turn performance data into practical management tools. At Stats Perform, Scott built data-driven performance-tracking and skill-matching systems to improve workforce optimization, including automation that cut scheduling-planning time in half. His teams achieved and maintained 97.5% data accuracy across more than 3,000 games annually. Scott emphasizes prevention and repeatable processes over firefighting, while incorporating analyst feedback and concerns into the systems he builds.

## Highlights

- Most recently served as Senior Operations Team Lead at Stats Perform.
- Managed six direct reports and led a team of more than 100 analysts.
- Achieved and maintained 97.5% data accuracy across more than 3,000 games annually.
- Built Excel and Power Query automation that cut workforce scheduling-planning time in half.
- Created data-driven performance-tracking systems for workforce optimization.
- Created skill-matching systems to support workforce optimization.
- Managed complex workforce scheduling across volume, skill matching, compliance, and performance requirements.
- Used Excel, Power Query, and Power BI for operations automation and analytics.
- Built feedback loops into operational systems to incorporate analyst concerns.
- Applied process improvement and prevention practices to turn operational chaos into repeatable processes.
- Worked in high-stakes, live operations environments requiring real-time decision-making.
- Balanced speed and quality through data-driven operational management.

## FAQ

### What does Scott do?

Scott is an operations leader experienced in high-stakes, live operations environments where teams must make decisions in real time. His work centers on workforce scheduling, operational analytics, process improvement, performance tracking, and workforce optimization.

### What was Scott’s most recent operations role?

Scott most recently served as Senior Operations Team Lead at Stats Perform.

### How large a team did Scott lead at Stats Perform?

At Stats Perform, Scott managed six direct reports and led a team of more than 100 analysts.

### What is Scott strongest at in workforce operations?

Scott specializes in complex workforce scheduling that balances operational volume, analyst skill matching, compliance requirements, and performance considerations.

### What systems did Scott build for workforce optimization?

Scott created data-driven performance-tracking and skill-matching systems to support workforce optimization.

### How did Scott improve scheduling efficiency?

Scott built scheduling automation with Excel and Power Query that cut workforce scheduling-planning time in half.

### What accuracy results did Scott’s team achieve?

Scott’s operations teams achieved and maintained 97.5% data accuracy across more than 3,000 games annually.

### What tools does Scott use for operations analytics and automation?

Scott is proficient in Excel, Power Query, and Power BI, using these tools for operations automation and analytics.

### What kind of operating environments has Scott worked in?

Scott has experience solving complex live-operations problems at scale, including work that requires real-time decisions while balancing speed and quality.

### How does Scott incorporate analyst feedback?

Scott builds feedback loops into operational systems and takes analyst concerns seriously, supporting fairer and more responsive processes.

### How does Scott approach process improvement?

Scott leans toward process improvement and prevention rather than recurring firefighting. He works to turn chaotic operational situations into repeatable processes.

## Links

- LinkedIn: https://www.linkedin.com/in/scott-leahy-97b41b203

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