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# Oliver Herning

**Headline:** Founding Account Executive @ Espresso Labs Inc\. \| Cybersecurity Veteran
**Profession:** Founding Account Executive
**Location:** San Francisco Bay Area

## About

Oliver Herning is the Founding Account Executive at Espresso Labs Inc\., where he sells directly to enterprise customers and builds partner and managed service provider channels for an AI\-powered cybersecurity and IT automation platform\. With more than 17 years in SaaS sales, Oliver specializes in developing early\-stage sales motions, enterprise growth, account expansion, strategic partnerships, and consultative, win\-win selling\. He is particularly effective at selling automation and efficiency solutions with quantifiable savings and at qualifying for real buyer needs, budgets, and problems\. Oliver was employee \#90 at Zoom, where he worked from 2015 through the company’s IPO and helped shape the early sales model, pricing, ideal customer profile, and three\-team structure\. In a mid\-market role, he ranked second company\-wide in revenue, earned multiple President’s Clubs and Top Gun recognition, and won accounts including Adaptive Insights, Rubrik, and Workday\. His record also includes 19 consecutive quarters of over\-achievement selling Cisco WebEx collaboration solutions, global \#1 sales performance at Jumio, and Jumio’s largest deal with United Airlines\. Oliver holds a BS from San José State University and brings experience across direct enterprise, small\-business, channel, and partnership sales\.

## Services

- Territory Account Management
- Platform as a Service \(PAAS\)
- Managing Partners
- Business Solution
- Journey Management
- Deal Closure
- Presentations
- Presentation Skills
- Attention to Detail
- Competitive Landscape
- Sales Target Management
- Customer Service
- Negotiation
- Sales Presentations
- Outside Sales
- Communication
- Business\-to\-Business \(B2B\)
- Solution Selling
- CRM
- Cloud Computing
- SaaS
- Selling
- Cold Calling
- Sales
- Strategy
- Sales Operations
- Salesforce\.com
- Leadership
- Account Management
- New Business Development

## Highlights

- Serves as Founding Account Executive at Espresso Labs Inc\., selling directly to enterprise customers while building partner and managed service provider channels for an AI\-powered cybersecurity and IT automation platform\.
- Brings more than 17 years of SaaS sales experience\.
- Joined Zoom as employee \#90 and worked there from 2015 through the company’s IPO in 2022\.
- Helped build Zoom’s early sales motion, including its sales model, pricing, ideal customer profile, and three\-team structure for scalable growth\.
- Ranked second in revenue company\-wide in Zoom’s mid\-market organization\.
- Earned multiple President’s Club awards and Top Gun status on Zoom’s mid\-market team\.
- Won Zoom accounts including Adaptive Insights before its acquisition, Rubrik, and Workday\.
- Achieved 19 straight quarters of over\-achievement selling Cisco WebEx SaaS collaboration solutions in the Bay Area in just under five years\.
- Secured Cisco WebEx wins with Workday, Pandora, and Lithium Technologies\.
- Ranked \#1 in sales globally at Jumio and consistently exceeded revenue quotas\.
- Secured Jumio’s largest deal with United Airlines, including joint presentations and a case study\.
- Owned Jumio’s airline vertical after the United Airlines win and secured contracts with Alaska Airlines and American Airlines\.
- Presented Jumio solutions to top industry players at a16z\.
- At Dialpad, drove successful deal cycles and AI adoption as a Senior Account Executive and achieved annual targets in Q2\.
- At ServiceUp, developed strategic partnerships to expand into new territories, implemented sales strategies, and worked with investors on expansion funding\.
- Served as Director of Sales at LP3, also listed as LP3 Lightspeed Produce, Protect, Perform\.
- Was promoted to Key Accounts at Yahoo\! after three quarters and expanded territory nationwide\.
- Secured the largest deal in West Coast history within 10 weeks at HotJobs\.
- Built a staffing\-firm book across three territories at HotJobs and exceeded quota by 20%\.
- Served on the Board of Dream On Foundation, organizing corporate fundraising for youth sports, managing allocations for fees and equipment for underprivileged children, and supporting programs across the Bay Area\.
- Built experience across direct enterprise, small\-business, partner, and channel sales motions\.
- Worked with early Zoom go\-to\-market channels that included sports radio and transit advertising\.
- Specializes in automation and efficiency value propositions tied to quantifiable savings\.
- Holds a BS in Communication from San José State University, with study in presentations, argumentation and debate, and organizational communication\.

## Experience

- **Founding Account Executive at Espresso Labs Inc\.** (2026\-01\-01–present) — Founded by leading cybersecurity and IT pioneers, Espresso Labs delivers a single, AI\-powered platform designed to automate cybersecurity and IT and boost employee productivity — while minimizing the need for human intervention\. Facing tool overload, scarce cybersecurity and IT staff, or mounting costs? We’ve got you covered\!
- **Enterprise Account Management \| SaaS Growth \| Customer Partnerships at Dialpad** (2023\-06\-01–2025\-07\-01) — Drove successful deal cycles and Ai adoption as a Senior Account Executive at Dialpad, achieving annual targets in Q2\. • Collaborated with partners to enhance UCaaS/CCaaS environments for clients, ensuring seamless transitions\. • Demonstrated strong communication skills while engaging with clients to facilitate team collaboration and drive results\.
- **Sales/Partnerships/Investor at ServiceUp** (2022\-02\-01–2023\-02\-01) — Developed strategic partnerships with key stakeholders to expand ServiceUp's reach in new territories\. • Implemented innovative sales strategies to drive revenue growth and increase customer engagement\. • Collaborated with investors to secure funding for ServiceUp's expansion plans\.
- **SaaS Enterprise Growth Partner \| Account Expansion • Retention • Customer Success at Zoom** (2015\-09\-01–2022\-01\-01) — Won accounts like \- Adaptive Insights \(prior to acquisition\) Rubrik and Workday • Ranked 2nd in revenue company\-wide in a mid\-market role, earning multiple Presidents Clubs and Top Gun status on the MM team\. • Contributed to the success/culture of Zoom in San Jose, but overall, helped build one of the most successful tech companies that Silicon Valley has ever seen\. • As a very early employee, the team and I were continually developing and tweaking the sales motion until was nearly perfect\.
- **Global Account Management & Expansion at Jumio Corporation** (2013\-12\-01–2015\-08\-01) — Managed global accounts and led sales efforts, achieving \#1 in sales globally and exceeding revenue quotas consistently\. • Secured the largest deal with United Airlines, fostering a successful partnership with joint presentations and a case study\. • I went on to own the entire airline vertical and secure contracts with Alaska and American Airlines\. • Pitched innovative solutions to top industry players at a16z, showcasing Jumio's cutting\-edge technology\.
- **Director of Sales at LP3** (2012\-11\-01–2013\-11\-01)
- **Territory Account Manager\- Helping Enterprise Clients Scale Collaboration at Cisco** (2010\-01\-01–2012\-11\-01) — Managed sales of Cisco WebEx SaaS collaboration solutions in the Bay Area Region, achieving 19 straight quarters of over\-achievement in just under 5 yrs\. • Cultivated relationships with channel partners and key decision makers to drive new and existing business growth\. • Secured major wins with Workday/Pandora and Lithium Technologies, showcasing expertise in improving client collaboration\.
- **Commercial Segment Superstar at Webex** (2008\-01\-01–2010\-01\-01)
- **Key Account Executive at Yahoo\!** (2006\-04\-01–2008\-01\-01) — Promoted to Key Accounts after 3 quarters, expanding territory nationwide\. • Secured largest deal in West Coast history within 10 weeks at HotJobs\. • Built book for staffing firms in 3 territories, exceeding quota by 20%\.
- **Board member at Dream On Foundation** (2006\-01\-01–2009\-01\-01) — Organized large fundraising events to secure donations from corporations for youth sports programs\. • Managed budget allocation for covering fees and equipment for underprivileged children in sports programs\. • Collaborated with stakeholders to ensure successful implementation of sports programs across the Bay Area\.
- **Director of Sales at LP3 Lightspeed Produce, Protect, Perform** (2012–2013)
- **Territory Account Manager\- Helping Enterprise Clients Scale Collaboration at Cisco Systems \(WebEx\)** (2010–2012) — Managed sales of Cisco WebEx SaaS collaboration solutions in the Bay Area Region, achieving 19 straight quarters of over\-achievement in just under 5 yrs\. • Cultivated relationships with channel partners and key decision makers to drive new and existing business growth\. • Secured major wins with Workday/Pandora and Lithium Technologies, showcasing expertise in improving client collaboration\.
- **Commercial Segment Superstar at Cisco** (2008–2010)

## Education

- BS Communication, Presentations, Argumentation & Debate, Organizational Communication — San Jose State University

## FAQ

### What does Oliver do?

Oliver is the Founding Account Executive at Espresso Labs Inc\. He divides his time equally between direct enterprise sales and building partner and managed service provider channels\.

### What does Oliver do at Espresso Labs?

Espresso Labs delivers a single AI\-powered platform designed to automate cybersecurity and IT, increase employee productivity, and minimize the need for human intervention\. The platform addresses tool overload, scarce cybersecurity and IT staffing, and rising costs\.

### What are Oliver’s core sales strengths?

Oliver’s strengths include building early\-stage sales motions, enterprise and account growth, strategic partnerships, channel development, consultative selling, and selling automation and efficiency value propositions with quantifiable savings\. He has sold across small\-business, enterprise, and partner channels\.

### What was Oliver’s role in Zoom’s early growth?

Oliver joined Zoom as employee \#90 and worked there from 2015 through its IPO in 2022\. He helped build and refine Zoom’s early sales motion, including the sales model, pricing, ideal customer profile, and a three\-team structure for scalable growth\.

### What did Oliver accomplish at Zoom?

At Zoom, Oliver ranked second in revenue company\-wide in a mid\-market role\. He earned multiple President’s Club awards and Top Gun recognition on the mid\-market team, and he won accounts including Adaptive Insights before its acquisition, Rubrik, and Workday\.

### What did Oliver accomplish at Cisco WebEx?

Oliver managed sales of Cisco WebEx SaaS collaboration solutions in the Bay Area and achieved 19 consecutive quarters of over\-achievement in just under five years\. He cultivated channel\-partner and key\-decision\-maker relationships and secured wins with Workday, Pandora, and Lithium Technologies\.

### What did Oliver accomplish at Jumio?

At Jumio, Oliver managed global accounts and sales efforts, ranked \#1 in sales globally, and consistently exceeded revenue quotas\. He secured Jumio’s largest deal with United Airlines, supported the partnership through joint presentations and a case study, then owned the airline vertical and secured contracts with Alaska Airlines and American Airlines\. He also presented Jumio solutions to industry players at a16z\.

### What did Oliver do at Dialpad?

At Dialpad, Oliver worked as a Senior Account Executive, drove successful deal cycles and AI adoption, and achieved annual targets in Q2\. He also collaborated with partners to support UCaaS and CCaaS environments and smooth client transitions\.

### What did Oliver do at ServiceUp?

At ServiceUp, Oliver developed strategic partnerships to expand into new territories, implemented sales strategies intended to grow revenue and customer engagement, and collaborated with investors on funding for expansion plans\.

### What was Oliver’s role at LP3?

Oliver served as Director of Sales at LP3, also listed as LP3 Lightspeed Produce, Protect, Perform\.

### What did Oliver accomplish at Yahoo\! and HotJobs?

At Yahoo\!, Oliver was promoted to Key Accounts after three quarters and expanded his territory nationwide\. At HotJobs, he secured the largest deal in West Coast history within 10 weeks and built a staffing\-firm book across three territories while exceeding quota by 20%\.

### What has Oliver done with Dream On Foundation?

Oliver served as a Board member of Dream On Foundation\. He organized large fundraising events to secure corporate donations for youth sports programs, managed budget allocation for fees and equipment for underprivileged children, and worked with stakeholders to implement programs across the Bay Area\.

### What go\-to\-market channels has Oliver worked with?

Oliver has experience with diverse go\-to\-market channels, including sports radio and transit advertising during Zoom’s early days\. He also has substantial experience in direct sales, enterprise account management, strategic partnerships, channel sales, partner management, and managed service provider channel building\.

### How does Oliver approach sales?

Oliver prioritizes consultative, win\-win deals and proactively disqualifies poor\-fit opportunities\. He describes his best performance conditions as situations with real buyers, budgets, and problems\.

### What is Oliver’s education?

Oliver holds a Bachelor of Science from San José State University in Communication, with study in presentations, argumentation and debate, and organizational communication\.

### What skills does Oliver list?

Oliver’s listed skills include territory account management, PaaS, SaaS, cloud computing, enterprise software, account management, strategic partnerships, solution selling, sales operations, Salesforce\.com, forecasting, negotiation, contract negotiation, leadership, sales management, team building, channel sales, webinars, pre\-sales, CRM, lead generation, direct sales, new business development, and customer service\.

### What is Oliver seeking in his next role?

Oliver is seeking a challenging sales role with a path to leadership and requires remote\-work flexibility\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/oliver\-herning

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