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# Steven Burns

**Headline:** Team Lead @ Maximus
**Profession:** CsR Call Center
**Location:** Gaithersburg, Maryland, United States

## About

Steven Burns is a Team Lead at Maximus and currently works as a customer service representative for the Maximus Call Center through Symphony Placements\. He brings experience across customer service, travel, transportation, and branch operations\. Steven’s background includes serving as a travel agent with Burnsandlewis Travel, driving with Lyft, and managing a branch for Professional Transportation Inc\. His work reflects hands\-on experience supporting customers, coordinating services, and operating in transportation\-focused roles\. Steven holds an Associate of Science in Business Administration from Montgomery College in Rockville\.

## Highlights

- Team Lead at Maximus\.
- Currently works as a customer service representative for the Maximus Call Center through Symphony Placements\.
- Worked as a travel agent at Burnsandlewis Travel\.
- Worked as a driver for Lyft\.
- Served as Branch Manager at Professional Transportation Inc\.
- Earned an Associate of Science in Business Administration from Montgomery College in Rockville\.

## Experience

- **CsR Call Center at Symphony Placements** (2024\-09\-01–present) — CSR for Maximus Call Center
- **Travel Agent at Burnsandlewis Travel** (2022\-08\-01–2025\-05\-01)
- **Driver at Lyft** (2015\-06\-01–2017\-12\-01)
- **Branch Manager at Professional Transportation Inc** (2012\-05\-01–2016\-06\-01)

## Education

- Associate of Science, Business Administration — Montgomery College, Rockville (1995\-01\-01)

## FAQ

### What does Steven do?

Steven Burns is a Team Lead at Maximus\. He currently works as a customer service representative for the Maximus Call Center through Symphony Placements\.

### What is Steven’s current role at Symphony Placements?

Steven works as a CSR for the Maximus Call Center through Symphony Placements\.

### What areas of experience does Steven have?

Steven has experience in customer service, travel services, driving, transportation, and branch management\.

### What did Steven do at Burnsandlewis Travel?

Steven worked as a travel agent at Burnsandlewis Travel\.

### Did Steven work for Lyft?

Steven worked as a driver for Lyft\.

### What did Steven do at Professional Transportation Inc\.?

Steven served as a Branch Manager at Professional Transportation Inc\.

### What is Steven’s education?

Steven earned an Associate of Science in Business Administration from Montgomery College in Rockville\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/steven\-burns\-61744010a

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