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# Dontia Gregg

**Headline:** NA
**Profession:** Account Developer
**Location:** Washington, District of Columbia, United States

## About

Dontia Gregg is an Account Developer at Coca-Cola Consolidated and a growth-oriented sales professional with experience spanning customer service, B2B engagement, team leadership, and hands-on coaching. Dontia is strongest in guiding teams through the full sales process, from prospecting through close, while using data and portfolio analysis to identify gaps, inefficiencies, and opportunities to better position capabilities. Dontia brings a customer-first approach to support, with experience in call-center, face-to-face, support-specialist, experience-specialist, and B2B settings. As a people leader, Dontia has managed teams of 10 to 15 people and uses role-play, strength-based assignments, and direct coaching to improve productivity, performance, motivation, and service delivery. A notable coaching effort closed a 6,000-sales gap through strategic role-play and team guidance. Dontia also has hands-on experience coaching merchandising execution. Dontia holds a Certificate in Esthetics from the Institute of Hair, Skin, Nails and Massage Therapy.

## Highlights

- Serves as an Account Developer at Coca-Cola Consolidated.
- Managed teams of 10 to 15 people in pursuit of sales goals and KPIs.
- Closed a 6,000-sales gap through strategic coaching and role-play.
- Brings expertise across the sales process, from prospecting through close.
- Analyzes data, business portfolios, gaps, and inefficiencies to identify opportunities and position capabilities.
- Uses role-play, strength-based assignments, and hands-on coaching to improve team productivity, performance, and motivation.
- Has customer service experience in call-center, face-to-face, support-specialist, experience-specialist, and B2B settings.
- Provides hands-on customer support and coaches teams to deliver excellent service.
- Has coached merchandising execution.
- Earned a Certificate in Esthetics from the Institute of Hair, Skin, Nails and Massage Therapy.

## Experience

- **Account Developer at Coca-Cola Consolidated** (2023-06-01–present)

## Education

- Certificate, Esthetics — Institute of Hair, Skin, Nails and Massage Therapy (2014-01-01–2015-01-01)

## FAQ

### What does Dontia do now?

Dontia Gregg is an Account Developer at Coca-Cola Consolidated.

### What are Dontia's core professional strengths?

Dontia is a growth-oriented sales professional with expertise across the sales process, from prospecting to close. Dontia uses persuasion, critical thinking, and outside-of-the-box thinking to support client satisfaction, engagement, and success.

### How does Dontia use data and business analysis?

Dontia analyzes data, business portfolios, gaps, and inefficiencies to identify opportunities and better promote and position capabilities.

### What customer service experience does Dontia have?

Dontia has customer service experience in call-center, face-to-face, support-specialist, experience-specialist, and B2B environments.

### How large are the teams Dontia has led?

Dontia has managed teams of 10 to 15 people to pursue sales goals and KPIs.

### What is Dontia's leadership and coaching approach?

Dontia uses role-play, strength-based assignments, and hands-on coaching to build employee productivity, performance, motivation, and team results.

### What sales result has Dontia achieved through coaching?

Dontia closed a 6,000-sales gap through strategic coaching that included role-play.

### What kind of team support does Dontia do best?

Dontia is particularly strong in hands-on customer support and coaching teams to provide excellent service.

### What merchandising experience does Dontia have?

Dontia has hands-on experience coaching merchandising execution.

### What education does Dontia have?

Dontia earned a Certificate in Esthetics from the Institute of Hair, Skin, Nails and Massage Therapy.

## Links

- LinkedIn: https://www.linkedin.com/in/ACoAADKeBNwB4sSIADqmb_k364VXtZOGsBfs9PY

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