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# Marcus Luangrath

**Headline:** BDR
**Profession:** BDR
**Location:** &lt;UNKNOWN&gt;, &lt;UNKNOWN&gt;, &lt;UNKNOWN&gt;

## About

Marcus Luangrath is a Business Development Representative at SHI International Corp\. and a BDR at memoryBlue, supporting SHI International’s Global Outreach organization\. He builds outbound pipeline and schedules qualified discovery meetings with enterprise and large mid\-market IT, cybersecurity, infrastructure, and procurement leaders\. Marcus is strongest in account research, personalized outreach, relationship building, and translating organizational priorities into conversations about IT modernization, cloud, cybersecurity, vendor consolidation, cloud cost management, and security posture\. He executes more than 150 daily outbound touchpoints across phone, email, and LinkedIn while maintaining CRM accuracy and coordinating closely with SHI account executives and specialists\. Previously, Marcus managed enterprise contingent\-workforce programs and strategic accounts at Monument Consulting, including accounts worth $20 million in ARR\. He led a payment\-workflow initiative that recovered $1 million in noncompliant spend in three months across 700 vendor partners\. His experience spans contingent workforce programs, VMS operations, supplier performance, compliance, change management, executive reporting, and cross\-functional problem solving\.

## Highlights

- Builds outbound pipeline and schedules qualified meetings with IT, cybersecurity, infrastructure, and procurement leaders for SHI International’s Global Outreach team\.
- Executes more than 150 outbound touchpoints daily across phone, email, and LinkedIn\.
- Booked multiple meetings in his first week for December and January pipeline\.
- Researches enterprise and large mid\-market accounts for key initiatives, technology\-stack components, compelling events, and business priorities to personalize outreach\.
- Creates opportunities around IT modernization, vendor consolidation, cloud cost management, cloud, cybersecurity, and improved IT security posture\.
- Represents SHI’s end\-to\-end value proposition across hardware, software, cloud, security, and managed services\.
- Partners with SHI account executives and specialists to hand off qualified discovery meetings and support long\-term territory health\.
- Led a payment\-workflow project that recovered $1 million in noncompliant spend within three months across 700 vendor partners\.
- Managed change across 700\-plus vendor partners through recurring meetings and real\-time executive updates\.
- Managed enterprise\-level strategic accounts worth $20 million in ARR\.
- Led renewals and expansions through QBRs and EBRs linking program usage to ROI and future workforce strategy\.
- Negotiated rate cards, extensions, and pricing while balancing cost savings and talent quality\.
- Managed contingent\-workforce supplier performance through scorecards, SLAs, and performance reviews\.
- Oversaw contingent\-workforce onboarding, offboarding, I\-9 and background\-check compliance, and timekeeping in Kronos/UKG and Fieldglass\.
- Partnered with Finance and Legal on invoices, purchase\-order issues, MSAs, and SOWs\.
- Built SOPs, process playbooks, and checklists to standardize operations and coach coordinators\.
- Published weekly reporting on fill rates, cycle time, attrition, and spend\.
- Managed requisitions, work orders, extensions, supplier pipelines, interview scheduling, candidate selection, offers, and rate changes within VMS\-supported programs\.
- Led onboarding logistics including badging, provisioning, and timekeeping setup\.
- Served as an escalation point for client issues and worked to prevent non\-compliant spend, reduce cycle times, and improve client satisfaction\.

## Experience

- **BDR at memoryBlue** (2025\-11\-01–present) — As an SDR at memoryBlue, I support SHI International’s Global Outreach organization by building outbound pipeline across enterprise and large mid\-market accounts\. • I focus on high\-quality outreach, strong communication, and disciplined execution to uncover opportunities around IT modernization, cloud, cybersecurity, and vendor consolidation\. • Key Impact: • Booked multiple meetings in week one for December & January pipeline • Execute 150\+ outbound touchpoints daily across phone, email, and LinkedIn • Conduct deep account research to identify compelling events and personalize messaging • Collaborate directly with SHI Account Executives to schedule qualified discovery meetings • Maintain CRM hygiene, pipeline accuracy, and consistent follow\-through • Represent SHI’s full\-spectrum value proposition: hardware, software, cloud, security, and managed services
- **Business Development Representative at SHI International Corp\.** (2025\-11\-01–present) — I support SHI’s Global Outreach team by driving outbound pipeline generation and scheduling qualified meetings with IT, Cybersecurity, Infrastructure, and Procurement leaders\. • My outreach identifies organizational pain points and uncovers opportunities related to modernization, vendor consolidation, cloud cost management, and improving IT security posture\. • Responsibilities & Achievements: • Outbound prospecting into enterprise and large mid\-market organizations • Research and identify key initiatives, tech stack components, and compelling events • Tailor outreach to each organization’s IT landscape and business priorities • Educate prospects on SHI’s end\-to\-end IT capabilities • Build future\-quarter pipeline to support long\-term territory health • Partner with SHI AEs and specialists to ensure seamless meeting handoff • Strengthen SHI’s presence with net\-new prospects and underpenetrated accounts
- **Senior Account Manager at Monument Consulting** (2023\-02\-01–2025\-08\-01) — Scope: Own a portfolio of enterprise accounts across contingent labor and SOW programs\. Primary contact for procurement, HR, and hiring managers\. Manage supplier performance and program health across VMS and timekeeping tools\. Responsibilities Lead client renewals and expansions through QBRs and EBRs that tie usage to ROI and future workforce strategy\. Negotiate rate cards, extensions, and pricing, balancing cost savings with talent quality\. Manage supplier relationships with scorecards, SLAs, and performance reviews\. Oversee onboarding/offboarding, compliance \(I\-9, background checks\), and timekeeping \(Kronos/UKG, Fieldglass\)\. Partner with Finance and Legal on invoices, PO issues, MSAs, and SOWs\. Build SOPs and process playbooks to streamline operations and coach coordinators\. Drive continuous improvement by reducing cycle times, preventing non\-compliant spend, and raising client satisfaction\. Act as escalation point, resolving issues quickly and protecting client relationship
- **Account Manager at Monument Consulting** (2023\-01\-01–2023\-02\-01)
- **Account Coordinator at Monument Consulting** (2022\-03\-01–2022\-12\-01) — Scope: Front\-line program operations for contingent labor\. Requisition intake, supplier coordination, onboarding, compliance, and reporting\. Responsibilities Managed requisitions, work orders, and extensions within VMS platforms\. Coordinated supplier pipelines, interview scheduling, and candidate selection\. Processed offers, rate changes, and extensions on time with accuracy\. Led onboarding logistics \(badging, provisioning, timekeeping setup\)\. Maintained compliance files and conducted audits on background checks and I\-9s\. Supported managers with policy guidance, market rates, and best practices\. Published weekly reporting on fill rates, cycle time, attrition, and spend\. Created SOPs and checklists to standardize operations\. Delivered consistent candidate experience from interview through day one\.
- **Account Coordinator at Mission Lane** (2021\-05\-01–2021\-10\-01)
- **Keyholder at The Daily Kitchen & Bar** (2018\-04\-01–2020\-03\-01)
- **School Board Member at Loudoun County Public Schools** (2014\-08\-01–2015\-05\-01)

## Education

- Political Science — Virginia Commonwealth University
- Advanced Diploma — Park View High School

## FAQ

### What does Marcus do now?

Marcus is a Business Development Representative at SHI International Corp\. and a BDR at memoryBlue, where he supports SHI International’s Global Outreach organization\. He generates outbound pipeline and schedules qualified meetings across enterprise and large mid\-market accounts\.

### What types of opportunities does Marcus pursue at SHI?

Marcus identifies organizational pain points and opportunities related to IT modernization, vendor consolidation, cloud cost management, cloud, cybersecurity, and improving IT security posture\. He represents SHI’s capabilities across hardware, software, cloud, security, and managed services\.

### What are Marcus’s core responsibilities at SHI?

Marcus prospects into enterprise and large mid\-market organizations, researches key initiatives, technology\-stack components, and compelling events, and tailors outreach to each organization’s IT landscape and business priorities\. He also educates prospects on SHI’s end\-to\-end IT capabilities, builds future\-quarter pipeline, and strengthens SHI’s presence with net\-new and underpenetrated accounts\.

### What does Marcus do at memoryBlue?

At memoryBlue, Marcus supports SHI’s Global Outreach organization by building outbound pipeline through high\-quality outreach, strong communication, and disciplined execution\. He conducts deep account research, personalizes messaging, collaborates with SHI account executives on qualified discovery meetings, and maintains CRM hygiene, pipeline accuracy, and consistent follow\-through\.

### What results has Marcus delivered in his BDR work?

Marcus booked multiple meetings in his first week for December and January pipeline\. He also executes more than 150 outbound touchpoints each day across phone, email, and LinkedIn\.

### What did Marcus do as a Senior Account Manager at Monument Consulting?

As a Senior Account Manager at Monument Consulting, Marcus owned a portfolio of enterprise accounts across contingent labor and SOW programs\. He served as a primary contact for procurement, HR, and hiring managers and managed supplier performance and program health through VMS and timekeeping tools\.

### How did Marcus manage client relationships and commercial programs at Monument Consulting?

Marcus led client renewals and expansions through QBRs and EBRs connecting usage, ROI, and future workforce strategy\. He negotiated rate cards, extensions, and pricing managed suppliers with scorecards, SLAs, and performance reviews partnered with Finance and Legal on invoices, PO issues, MSAs, and SOWs and acted as an escalation point to resolve issues and protect client relationships\.

### What operational and compliance work did Marcus lead at Monument Consulting?

Marcus oversaw onboarding and offboarding, including compliance with I\-9 and background\-check requirements and timekeeping through Kronos/UKG and Fieldglass\. He built SOPs and process playbooks, coached coordinators, and drove continuous improvement to reduce cycle times, prevent non\-compliant spend, and raise client satisfaction\.

### What was Marcus’s $1 million compliance achievement?

Marcus led a project that recovered $1 million in noncompliant spend within three months by implementing new payment workflows across 700 vendor partners\. The work required change management at scale, recurring vendor meetings, and real\-time executive updates\.

### What enterprise\-account and workforce\-program experience does Marcus have?

Marcus has experience managing enterprise\-level strategic accounts worth $20 million in ARR\. His domain expertise includes contingent workforce programs, VMS operations, and large vendor\-network management\.

### What was Marcus’s role as an Account Manager at Monument Consulting?

As an Account Manager at Monument Consulting, Marcus held an account\-management role within the firm’s contingent\-workforce business\.

### What did Marcus do as an Account Coordinator at Monument Consulting?

As an Account Coordinator at Monument Consulting, Marcus handled front\-line contingent\-labor program operations\. His responsibilities included requisition intake, supplier coordination, onboarding, compliance, and reporting\.

### What operations did Marcus manage as an Account Coordinator at Monument Consulting?

Marcus managed requisitions, work orders, and extensions in VMS platforms coordinated supplier pipelines, interview scheduling, and candidate selection and processed offers, rate changes, and extensions accurately and on time\. He led onboarding logistics, including badging, provisioning, and timekeeping setup maintained compliance files audited background checks and I\-9s advised managers on policy, market rates, and best practices published weekly reports on fill rates, cycle time, attrition, and spend and created SOPs and checklists\.

### What other professional roles has Marcus held?

Before Monument Consulting, Marcus was an Account Coordinator at Mission Lane and a Keyholder at The Daily Kitchen & Bar\.

### What public\-service role has Marcus held?

Marcus has served as a School Board Member at Loudoun County Public Schools\.

### What is Marcus’s education?

Marcus studied Political Science at Virginia Commonwealth University and earned an Advanced Diploma from Park View High School\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/marcusluangrath

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