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# Stephan Grant, MSOL

**Headline:** APD @ Jewish Board
**Profession:** APD @ Jewish Board
**Location:** Bronx, New York, United States

## About

Stephan Grant, MSOL, is an Assistant Program Director at Jewish Board of Family and Children’s Services, supporting residential\-program operations, resident caseload review, OMH compliance, staff guidance, interviews, and creative group sessions\. Stephan’s work centers on nonprofit and human\-services programs serving people in the ID/DD/MH population, with strengths in staff training and coaching, operational logistics, service coordination, and independent\-living support\. Stephan has led and supported high\-stakes site operations through New York City Health \+ Hospitals and Humanitarian Emergency Response & Relief Center work, including the establishment and stabilization of new sites, 24/7 operations, project workstreams, reporting, inventory and occupancy tracking, and daily debriefings\. Stephan has managed or supported food, intake, medical, social\-services, and reunification operations\. Earlier roles at ADAPT Community Network, Gateway Counseling Center, HeartShare Human Services, Eprine Community Services, and Long Island University built experience in individualized support, family and care\-coordination liaison work, training, compliance documentation, and community programming\. Stephan holds a Master of Science in Organizational Leadership from Mercy University and a bachelor’s degree in Economics from Queens College\.

## Services

- Anthropology
- Economics Education
- Day Of Coordination
- Project Status Reporting
- ABO Certified
- Clinical Supplies
- Food Safety
- Service Coordination
- Organization Skills
- Cardiopulmonary Resuscitation \(CPR\)
- E\-Learning
- Liaison Between Departments
- Crisis Intervention
- Director level
- Operations Management
- Custodial Services
- Team Leadership
- Facilities Project Management
- System Performance
- Operational Excellence

## Highlights

- Serves as Assistant Program Director at Jewish Board of Family and Children’s Services, supporting resident caseload review, OMH compliance, staff guidance, resident interviews, and creative group sessions\.
- Acts as a point of reference when the Program Director is away at Jewish Board of Family and Children’s Services\.
- Led and supported day\-to\-day operational efforts at New York City Health and Hospitals Corporation to maintain a positive service experience for people using programs\.
- Provided logistical support for launches and expansions of initiatives, including Humanitarian Emergency Respite Centers\.
- Coordinated with NYC Health \+ Hospitals Facilities, IT, Supply Chain, and Safety departments, city agencies, and contracted vendors to maintain processes, resolve problems, and identify improvements\.
- Managed assigned workstreams across project planning, scope definition, design, execution, and delivery\.
- Reported on critical PPE and other supply inventories, non\-clinical staffing, and other quantitative and qualitative operational data\.
- Supported leadership with operational and administrative tools and proactively escalated high\-priority issues and risks\.
- Managed teams, oversaw launches of sites or programs, and supported 24/7 operations as required\.
- Served as an Operational Site Manager at New York City Health and Hospitals Corporation\.
- Served as Site Operations Manager and Operational Specialist at Humanitarian Emergency Response & Relief Center \(HERRC\)\.
- Previously served as a Site Manager for the HEARTH project, overseeing multiple sites and helping establish new locations\.
- Guided site leads and supervisors at HERRC and maintained cross\-party rapport through status reporting\.
- Managed or supported food, intake, medical, social\-services, and reunification operations\.
- Built operational capability in inventory management, occupancy tracking, daily numbers, and daily debriefings\.
- Used Salesforce for operations tracking\.
- As a Habilitation Specialist at ADAPT Community Network, delivered Independent Living Skills Training and used functional analysis to address individual needs\.
- Supervised Habilitation Assistants and served as a liaison among the day program, care coordination, and families at ADAPT Community Network\.
- As a Case Manager at ADAPT Community Network, implemented individualized residential plans, trained staff, procured services, coordinated with families and care coordinators, and helped ensure medical needs were met\.
- Conducted new\-hire and annual employee training as a Skills Trainer and Instructor at Eprine Community Services Inc\.
- Maintained training documentation, delivered training in person and online, provided training\-team feedback, and guided employees on OPWDD at Eprine Community Services Inc\.
- Supported daily activities, independent travel, independent\-living skills, individualized planning, and documentation as a Community Specialist at Gateway Counseling Center\.
- Supported community transition and academic, workforce, and life\-skills development as a Community Habitation Worker at Gateway Counseling Center\.
- Assisted people in pursuing independent living, community interaction, and healthy lifestyles as a Direct Services Specialist at HeartShare Human Services\.
- Performed Residence Life office support and served as a Residence Assistant responsible for resident safety, events, and community programming at Long Island University\.
- Holds a Master of Science in Organizational Leadership from Mercy University and a bachelor’s degree in Economics from Queens College\.

## Experience

- **Assistant Program Director at Jewish Board of Family and Children's Services** (2025\-04\-01–2026\-06\-01) — Point of reference whenever the Program Director is away\. • Reviewing/Updating every caseload of the residents at the site\. • Ensuring all compliance needs are met under the guidelines of OMH\. • Conducts creative group sessions as an alternative therapy method\. • Conducts interviews for any potential residents when there are vacancies\. • Offers guidance to employees when inquiries arise\.
- **Skills Trainer at EPRINE COMMUNITY SERVICES INC** (2024\-10\-01–2025\-04\-01) — Conduct New Hire & Annual Training sessions for the employees to remain in compliance\. • Gather all documentation for the training sessions \(attendance, training material, etc\.\) • Ensuring all employees comprehend the scope of their jobs thoroughly\. • Give feedback to the training team as necessary if any improvements are needed\. • Host the trainings either in person or via online\. • Give the employees guidance and familiarity withing OPWDD\.
- **Instructor at EPRINE COMMUNITY SERVICES INC** (2024\-10\-01–2025\-04\-01) — Conduct New Hire & Annual Training sessions for the employees to remain in compliance\. Gather all documentation for the trainings sessions \(attendance, training material, etc\.\) Ensuring all employees comprehend the scope of their jobs thoroughly\. Give feedback to the training team as necessary if any improvements are needed\. Host the trainings either in person or via online\. Give the employees guidance and familiarity withing OPWDD\.
- **Operational Site Manager at New York City Health and Hospitals Corporation** (2022\-12\-01–2024\-01\-01)
- **Site Operations Manager at Humanitarian Emergency Response & Relief Center \(HERRC\)** (2022\-12\-01–2024\-01\-01) — Continue to Coordinate with various NYC Health \+ Hospitals departments, city agencies, and contracted vendors to ensure proper compliance\. Independently managing all aspects of the project lifecycle for assigned workstreams including planning, scope definition, design, execution, and delivery\. Supporting leadership by ensuring they have all necessary operational and administrative tools and by proactively escalating high priority issues and risks for their review as appropriate\. Provide guidance to all Leads and Supervisors on site as needed\. Maintain a healthy rapport between all parties through status reporting which give the team insight to ensure a continued positive experience for those utilizing the services of the program\. Support leadership by ensuring they have all necessary operational and administrative tools and by proactively escalating high priority issues and risks for their review as appropriate\.
- **Operational Site Lead at New York City Health and Hospitals Corporation** (2022\-10\-01–2022\-12\-01) — Supporting and leading day\-to\-day operational efforts to maintain a positive experience for individuals utilizing services Providing hands\-on logistical support for the launch of new initiatives and/or expansion of existing initiatives including Humanitarian Emergency Respite Centers\. Coordinating with various NYC Health \+ Hospitals departments \(such as Facilities, IT, Supply Chain, and Safety\), City agencies, and contracted vendors to ensure adherence to established processes, resolve problems, and identify opportunities for improvement\. Providing timely, routine reporting on a variety of items, including an inventory of critical personal protective equipment and other supplies, non\-clinical staffing, and other quantitative or qualitative data, as directed\. Independently managing all aspects of the project lifecycle for assigned workstreams including planning, scope definition, design, execution, and delivery\. Supporting leadership by ensuring they have all necessary operational and a
- **Operational Specialist at Humanitarian Emergency Response & Relief Center \(HERRC\)** (2022\-10\-01–2022\-12\-01) — Supporting and leading day\-to\-day operational efforts to maintain a positive experience for individuals utilizing services Providing hands\-on logistical support for the launch of new initiatives and/or expansion of existing initiatives including Humanitarian Emergency Respite Centers\. Coordinating with various NYC Health \+ Hospitals departments \(such as Facilities, IT, Supply Chain, and Safety\), City agencies, and contracted vendors to ensure adherence to established processes, resolve problems, and identify opportunities for improvement\. Providing timely, routine reporting on a variety of items, including an inventory of critical personal protective equipment and other supplies, non\-clinical staffing, and other quantitative or qualitative data throughout the lifecycle, as directed\. Supporting leadership by ensuring they have all necessary operational and administrative tools and by proactively escalating high priority issues and risks for their review as appropriate\. Manage a team & o
- **Case Manager at ADAPT Community Network** (2019\-06\-01–2021\-08\-01) — Implementing plans of actions catered to the people supported in the residence\. Training staff to effectively support and advocate those we service Liaison between the residence, care coordination, and the family Procure services as needed for each person supported under our auspice Ensure medical needs are met for the well\-being of the person supported
- **Habilitation Specialist at ADAPT Community Network** (2017\-03\-01–2019\-06\-01) — Assisting Individuals to live more independently through Independent Living Skills Training Supervising Habilitation Assistant and how they interact with the individuals Used a Functional Analysis to meet the needs of the individual while at the program Liaison between the day program, care coordination, and the family
- **Community Habitation Worker at Gateway Counseling Center, Inc\.** (2014\-08\-01–2017\-02\-01) — Aiding our individuals live as much of an independent lifestyle as possible\. Taking the individuals and transition them into the community\. Work on finessing their skills, academic and life skills, for the workforce\. Training the individuals on being as independent as possible with life skills\.
- **Community Specialist at Gateway Counseling Center, Inc\.** (2014\-08\-01–2017\-02\-01) — Supported people served with daily scheduled activities and provided support as needed\. Taught and assisted individuals to use the transit system to promote independent traveling\. Provided individuals with other skills needed for independent living\. Worked collaboratively with the team to craft an individualized plan to aid the person supported\. Maintain required records and paperwork relating to individual observations\.
- **Direct Services Specialist at Heartshare Human Services** (2013\-02\-01–2013\-07\-01) — Assisted individuals with living a more independent life\. Encouraged the individuals to interact with others in the community\. Promoted a healthy and independent lifestyle for those supported\.
- **Office Assistant at Long Island University** (2012\-02\-01–2012\-09\-01) — Performed secretarial duties and tasks\. Answered the phone for students and parents related to residence life\. Transferred paperwork and important documents to other places on campus\.
- **Residence Assistant at Long Island University** (2012\-01\-01–2012\-05\-01) — Ensured the safety of all residents in the building\. Promoted a fun and safe atmosphere for all\. Conducted events and programs to bring the campus community together\.

## Education

- Master of Science \- MS, Organizational Leadership — Mercy University (2016\-09\-01–2017\-08\-01)
- Master's Degree, Organizational Leadership — Mercy College (2016\-09\-01–2017\-08\-01)
- Bachelors, Economics — Queens College (2013\-01\-01–2015\-01\-01)

## FAQ

### What does Stephan do?

Stephan is an Assistant Program Director at Jewish Board of Family and Children’s Services\. In this role, Stephan serves as a point of reference when the Program Director is away, reviews and updates resident caseloads, helps ensure compliance with OMH guidelines, conducts creative group sessions, interviews potential residents when vacancies arise, and provides guidance to employees\.

### What population does Stephan serve?

Stephan’s experience is rooted in nonprofit and human\-services work supporting people in the ID/DD/MH population\. Stephan has focused on helping people build independent\-living skills, access needed services, participate in their communities, and receive coordinated support\.

### What are Stephan’s core strengths?

Stephan is strongest in staff training and coaching, operational logistics, service coordination, project lifecycle management, status reporting, inventory management, occupancy tracking, and daily debriefings\. Stephan particularly enjoys coaching staff in the moment to help them grow into leaders\.

### What did Stephan do as a Habilitation Specialist at ADAPT Community Network?

At ADAPT Community Network, Stephan worked as a Habilitation Specialist, assisting individuals with Independent Living Skills Training\. Stephan supervised Habilitation Assistants’ interactions with individuals, used functional analysis to address individual needs in the program, and served as a liaison among the day program, care coordination, and families\.

### What did Stephan accomplish as a Case Manager at ADAPT Community Network?

As a Case Manager at ADAPT Community Network, Stephan implemented individualized plans of action for people supported in residences, trained staff to support and advocate for them, coordinated among residences, care coordinators, and families, procured needed services, and helped ensure that medical needs were met\.

### What was Stephan’s operational work at New York City Health and Hospitals Corporation?

At New York City Health and Hospitals Corporation, Stephan supported day\-to\-day operations coordinated with Facilities, IT, Supply Chain, Safety, city agencies, and vendors supported launches and expansions including Humanitarian Emergency Respite Centers maintained reporting on PPE, supplies, staffing, and other data managed assigned project workstreams escalated priority risks and supported 24/7 operations\. As required, Stephan managed teams and oversaw site or program launches\.

### Did Stephan work as an Operational Site Manager?

Stephan served as an Operational Site Manager at New York City Health and Hospitals Corporation\. The record does not provide additional responsibilities for this title beyond Stephan’s related Health \+ Hospitals operational experience\.

### What did Stephan do at HERRC and on the HEARTH project?

Stephan worked as a Site Operations Manager and Operational Specialist at HERRC, and previously as a Site Manager for the HEARTH project\. Stephan oversaw multiple sites and helped establish new locations, coordinated with NYC Health \+ Hospitals departments, city agencies, and vendors, managed project workstreams from planning through delivery, guided leads and supervisors, and provided status reporting on milestones, dependencies, risks, and issues\.

### What operational areas has Stephan managed?

Stephan has experience managing or supporting food, intake, medical, social\-services, and reunification operations\. Stephan’s logistics work also includes inventory management, occupancy tracking, daily numbers, debriefings, supply reporting, and operational reporting across leadership\.

### What training experience does Stephan have at Eprine Community Services?

Stephan worked as both a Skills Trainer and Instructor at Eprine Community Services Inc\. Stephan conducted new\-hire and annual trainings, gathered training documentation such as attendance and materials, hosted sessions in person and online, helped employees understand their job scope, provided feedback to the training team, and gave employees guidance and familiarity with OPWDD\.

### What did Stephan do at Gateway Counseling Center?

As a Community Specialist at Gateway Counseling Center, Stephan supported daily activities, taught and assisted individuals in using public transit to promote independent travel, developed independent\-living skills, collaborated on individualized plans, and maintained required observation records and paperwork\. As a Community Habitation Worker, Stephan supported community transition and development of academic, workforce, and life skills\.

### What was Stephan’s role at HeartShare Human Services?

At HeartShare Human Services, Stephan assisted individuals in living more independently, encouraged community interaction, and promoted healthy and independent lifestyles\.

### What did Stephan do at Long Island University?

At Long Island University, Stephan worked as an Office Assistant, performing secretarial work, answering Residence Life calls from students and parents, and transferring important paperwork across campus\. Stephan also served as a Residence Assistant, helping ensure residents’ safety, fostering a safe and enjoyable atmosphere, and conducting events and programs that brought the campus community together\.

### What education does Stephan have?

Stephan holds a Master of Science in Organizational Leadership from Mercy University and a bachelor’s degree in Economics from Queens College\. The education record also lists a master’s degree in Organizational Leadership from Mercy College\.

### What skills, tools, and certifications does Stephan list?

Stephan’s listed skills include operations management, team leadership, facilities project management, project status reporting, liaison work between departments, service coordination, crisis intervention, e\-learning, CPR, food safety, clinical supplies, custodial services, system performance, operational excellence, organizational skills, anthropology, economics education, day\-of coordination, and ABO Certified\. Stephan also has working knowledge of Salesforce for operations tracking\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/stephan\-grant\-msol\-26720258

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