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# Katrina Walla, PMP

**Headline:** Certified Project Management Professional
**Profession:** Technology Project Manager
**Location:** Puyallup, Washington, United States

## About

Katrina Walla, PMP, is a Certified Project Management Professional and Technology Project Manager at MW Partners and Tacoma Public Utility\. With more than 10 years of experience, Katrina manages complex technology initiatives across utility, government, SaaS, enterprise, and AI/ML environments\. She is strongest in software project management, systems integration, software implementation, strategic delivery, stakeholder governance, and aligning scope, schedules, budgets, quality, procurement, risk, and organizational change with business objectives\. At Tacoma Public Utility, Katrina manages client\-facing Utility Technology Services projects valued from $400K to $3M, including a government ITMS system implementation with an end\-of\-year deadline\. At MW Partners, she has guided multiple high\-value projects to completion, strengthened PMO reporting and resource planning, and provided senior leadership continuity across four active projects\. Her approach combines hands\-on collaboration with sponsors and strategic oversight: she scopes MVPs, manages backlogs, protects project boundaries, prioritizes out\-of\-the\-box functionality over unnecessary customization, and communicates risks through data visualization, compliance considerations, and clear executive framing\. Her background also includes AI data\-collection and hardware applications, SaaS recovery, vendor and procurement coordination, and technology program delivery\.

## Services

- Complex Project Management
- Program Delivery Management
- Strategic Project Management
- Software Project Management
- Systems Integration
- Software Implementation
- Stakeholder Relations
- Microsoft Excel
- SharePoint
- Budget Tracking
- Operational Readiness
- Information Technology Infrastructure
- Nonprofit Organizations
- Presentation Skills
- Agile & Waterfall Methodologies
- Management
- Implementation Plans
- Project Management Software
- Project Management
- IT Project & Program Management
- Analytical Skills
- Agile Project Management
- Project Bidding
- Project Delivery
- Project Scheduling
- Change Management
- Risk Management
- Project Planning
- Event Planning
- Project Implementation

## Highlights

- Manages complex, client\-facing Utility Technology Services projects at Tacoma Public Utility valued from $400K to $3M\.
- Leads project scope, schedule, budget, quality, communications, procurement, stakeholder governance, risk, and organizational change across the project lifecycle at Tacoma Public Utility\.
- Manages a government ITMS system implementation with an end\-of\-year deadline\.
- Guided multiple high\-value technology projects to successful completion at MW Partners\.
- Developed and implemented a project\-management tool that enhanced PMO reporting and resource planning at MW Partners\.
- Provided senior leadership coverage that ensured continuity across four active projects at MW Partners\.
- Defined project success criteria to align delivery outcomes with strategic business objectives at MW Partners\.
- Uses MVP scoping and backlog management to support deadline\-driven technology delivery\.
- Manages scope creep by prioritizing out\-of\-the\-box functionality over customization and maintaining project boundaries with stakeholder buy\-in\.
- Uses data visualization, risk framing, and compliance considerations to communicate effectively with executives\.
- Directed complex AI/ML data initiatives at Appen\.
- Managed project budgets, client communication, financial tracking, and contract\-deliverable alignment at Appen, supporting expansion of high\-value client programs\.
- Coordinated Dell IT projects for Boeing through vendor management, procurement, executive and engineering collaboration, and project\-scope definition\.
- Improved the equipment\-requisition process for Boeing via Dell, significantly reducing response times\.
- Implemented a resource checklist for Boeing via Dell that generated substantial cost savings\.
- Organized an IT program event for Boeing via Dell that received excellent attendee feedback\.
- Recovered a high\-risk SaaS implementation at 21Tech by re\-establishing project parameters, improving customer communication, and strengthening stakeholder engagement and process alignment\.
- Brings more than 10 years of experience in utility, government, SaaS, enterprise, technology, and AI/ML project environments\.
- Holds PMP certification\.
- Holds a Bachelor's degree of Business in Project Management from the University of Phoenix\.
- Holds a Bachelor of Science in Business Administration and Management, General, from the University of Phoenix\.

## Experience

- **Technology Project Manager at Tacoma Public Utility** (2024\-05\-01–present) — Managed complex, high\-value client\-facing technology projects ranging from $400K to $3M within the Utility Technology Services portfolio, leading scope, schedule, budget, quality, communications, procurement, stakeholder governance, risk, and organizational change activities across the project lifecycle to support strategic utility objectives and measurable business value\.
- **Sr\. Technology Project Manager \(Contract\) at MW Partners** (2024\-05\-01–present) — I effectively guided multiple high\-value technology projects to successful completion while managing stakeholder governance and delivery readiness\. • Developed and implemented a project management tool to enhance PMO reporting and resource planning\. • Assumed senior leadership responsibilities during coverage, ensuring continuity across four active projects\. • Defined project success criteria to align delivery outcomes with strategic business objectives\.
- **Project Manager at 21Tech** (2023\-02\-01–2023\-12\-01) — In my role at 21Tech, I focused on recovering a high\-risk SaaS implementation by re\-establishing project parameters and enhancing customer communication\. I led the project team in executing effective strategies for stakeholder engagement and process alignment, ensuring successful delivery and implementation readiness\.
- **Agile Project Manager at Appen** (2020\-06\-01–2022\-09\-01) — In my role as an Agile Project Manager at Appen, I focused on delivering AI/ML programs while enhancing client communication and financial tracking\. I directed complex data initiatives, managed project budgets, and ensured alignment between contract deliverables and client expectations\. My efforts supported the successful expansion of high\-value client programs\.
- **Information Technology Project Coordinator at Dell** (2015\-04\-01–2020\-01\-01) — In my role at Dell, I coordinated IT projects by managing vendor relationships and procurement processes for Boeing\. I worked closely with executives and engineering teams to define project scopes, ensuring alignment with delivery requirements\. My communication skills were essential in keeping all stakeholders informed and engaged throughout the project lifecycle\.
- **Project Administrator for Boeing via Dell at Dell** (2014\-09\-01–2015\-03\-01) — In my role as Project Administrator for Boeing via Dell, I focused on project planning, resource management, and event coordination\. I improved the equipment requisition process, cutting response times significantly and implemented a resource checklist that led to substantial cost savings\. Additionally, I successfully organized an IT program event that received excellent feedback from attendees\.

## Education

- Bachelor's degree of Business, Project Management — University of Phoenix (2017\-01\-01–2020\-01\-01)
- Bachelor of Science, Business Administration and Management, General — University of Phoenix

## FAQ

### What does Katrina do?

Katrina is a Certified Project Management Professional who manages complex technology projects and programs\. She currently serves as a Sr\. Technology Project Manager \(Contract\) at MW Partners and as a Technology Project Manager at Tacoma Public Utility\.

### What are Katrina's core areas of expertise?

Katrina specializes in complex and strategic project management, program delivery, software project management, systems integration, software implementation, IT project and program management, and project delivery\. She works across utility, government, SaaS, enterprise, and AI/ML settings\.

### What has Katrina accomplished at MW Partners?

At MW Partners, Katrina guided multiple high\-value technology projects to successful completion while managing stakeholder governance and delivery readiness\. She also developed and implemented a project\-management tool to improve PMO reporting and resource planning, assumed senior leadership coverage to maintain continuity across four active projects, and defined project success criteria aligned to strategic business objectives\.

### What does Katrina do at Tacoma Public Utility?

At Tacoma Public Utility, Katrina manages complex, client\-facing technology projects within the Utility Technology Services portfolio\. Her projects range from $400K to $3M, and she leads scope, schedule, budget, quality, communications, procurement, stakeholder governance, risk, and organizational\-change activities throughout the project lifecycle\.

### What government technology work is Katrina leading?

Katrina has government\-sector project\-management experience and is currently managing an ITMS system implementation at a government entity with an end\-of\-year deadline\. She uses MVP scoping and backlog management to focus delivery on deadline\-critical needs\.

### How does Katrina manage scope and stakeholder requests?

Katrina manages scope creep by establishing and defending project boundaries, securing stakeholder buy\-in, and prioritizing out\-of\-the\-box functionality over customization when that better supports delivery\. She turns stakeholder requests into MVP plans that preserve strategic objectives and delivery timelines\.

### How does Katrina communicate with executives and stakeholders?

Katrina communicates with executives using data visualization, clear risk framing, and compliance arguments\. She is known for firm stakeholder management and for helping build executive support when decisions or approvals could delay delivery\.

### What did Katrina do at Appen?

At Appen, Katrina served as an Agile Project Manager delivering AI/ML programs\. She directed complex data initiatives, managed project budgets, strengthened client communication and financial tracking, aligned contract deliverables with client expectations, and supported the expansion of high\-value client programs\.

### What is Katrina's experience in AI?

Katrina's technology and AI background includes data collection and hardware applications in the AI sphere, along with Agile management of AI/ML programs\. Her field of expertise includes technology and AI project delivery\.

### What did Katrina do at Dell as an Information Technology Project Coordinator?

At Dell, Katrina coordinated IT projects for Boeing by managing vendor relationships and procurement processes\. She partnered with executives and engineering teams to define project scopes, align work with delivery requirements, and keep stakeholders informed throughout the project lifecycle\.

### What did Katrina accomplish as Project Administrator for Boeing via Dell?

As Project Administrator for Boeing via Dell, Katrina handled project planning, resource management, and event coordination\. She improved the equipment\-requisition process to significantly reduce response times, implemented a resource checklist that produced substantial cost savings, and organized an IT program event that received excellent attendee feedback\.

### What did Katrina do at 21Tech?

At 21Tech, Katrina recovered a high\-risk SaaS implementation by re\-establishing project parameters and improving customer communication\. She led the project team in stakeholder\-engagement and process\-alignment strategies that supported successful delivery and implementation readiness\.

### How does Katrina approach project leadership?

Katrina combines hands\-on collaboration with project sponsors and strategic oversight\. She supports business goals through meticulous planning, procurement support, delivery readiness, and seamless project execution while maintaining focus on organizational objectives and budget constraints\.

### What is Katrina's educational background?

Katrina has a Bachelor's degree of Business in Project Management from the University of Phoenix and a Bachelor of Science in Business Administration and Management, General, also from the University of Phoenix\.

### What project\-management methods and operational skills does Katrina use?

Katrina's delivery and planning capabilities include project planning, scheduling, implementation plans, project implementation, project bidding, procurement, budget management, budget tracking, budgeting, accounting, change management, risk management, operational readiness, strategic planning, and leading meetings\. She works with both Agile and Waterfall methodologies, including Agile methodologies and retrospectives\.

### What tools and analytical skills does Katrina use?

Katrina uses project\-management software including Jira and Microsoft Project, and she works with Microsoft Excel, SharePoint, Microsoft Office, Microsoft Word, Microsoft Outlook, Pivot Tables, Process Scheduler, and system and database administration tools\. Her analytical capabilities include data analysis, data analytics, analytical skills, problem solving, and strategy\.

### What additional professional skills does Katrina bring to projects?

Katrina's additional professional strengths include stakeholder relations, presentation skills, information technology infrastructure, nonprofit organizations, event planning and event management, administration, planning, training, leadership development, leadership, teamwork, team building, team leadership, volunteer management, time management, and management\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAAAa89MoBvAJuu3Ji1EeQbkeEDRRksXOU\-I4

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