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# Madison Herzog

**Headline:** Marketing Graduate \| Passionate About Digital Campaigns, Social Media, and Brand Strategy
**Profession:** Marketing Graduate \| Passionate About Digital Campaigns, Social Media, and Brand Strategy
**Location:** Cincinnati, Ohio, United States

## About

Madison Herzog is a marketing graduate focused on social media, digital campaigns, and brand strategy\. Madison combines creative storytelling with analytics and platform insights to plan, curate, and optimize content across Instagram, Facebook, TikTok, and broader digital channels\. Her strongest areas include social media coordination, content creation, community engagement, paid and organic campaign support, brand voice, audience growth, and performance optimization\. As a social media content creator on TikTok, Madison grew an account from a few thousand followers to more than 100,000 followers and generated more than 4 million total likes through strategic planning, audience engagement, and trend\-driven content\. Madison has also developed brand\- and campaign\-planning experience through a TikTok social media content and brand strategy externship at Extern, where she created personas, archetypes, mood boards, content calendars, KPIs, and iteration strategies\. Her experience in customer\-focused food retail and a Project Search internship has strengthened her communication, organization, customer service, cross\-functional collaboration, and ability to respond quickly to audience and customer needs\. Madison holds a BBA in Marketing from the University of Cincinnati Carl H\.

## Services

- HubSpot
- Microsoft Office
- Marketing
- Content Marketing
- Social Media
- Marketing Analytics
- Search Engine Optimization \(SEO\)
- Digital Marketing
- Social Media Marketing
- Social Media Management
- Inbound Marketing
- Brand Management
- Brand Development
- Customer Experience
- Retail
- Food Safety
- Skilled Multi\-tasker
- Great Organizer
- Communication
- Mathematics
- Microsoft Word
- Customer Service
- Creativity and Innovation
- Decision\-Making
- Marketing Strategy
- Google Ads
- Marketing Automation
- Paid Social Media Advertising

## Highlights

- Grew a TikTok social media presence from a few thousand followers to more than 100,000 followers through strategic content planning, audience engagement, and trend\-driven campaigns\.
- Generated more than 4 million total likes across social media platforms through high\-performing, shareable digital content\.
- Analyzed platform analytics and audience insights to optimize posting strategies and maximize organic reach as a TikTok social media content creator\.
- Built a unique brand voice during the Extern TikTok social media and brand strategy externship by mapping personas, defining archetypes, and designing mood boards\.
- Designed social content systems using analytics tracking, algorithm comparisons, and growth insights during the Extern externship\.
- Created a cross\-platform Instagram and TikTok campaign plan with content calendars, KPIs, and iteration strategies during the Extern externship\.
- Prepared to\-go orders accurately and efficiently at Outback Steakhouse and managed order entry for timely processing\.
- Collaborated with Outback Steakhouse kitchen staff to confirm order specifications and dietary needs, trained new team members, and monitored packaging\-supply inventory\.
- Managed reservations and seating arrangements, coordinated with servers during peak hours, and resolved guest inquiries at Texas Roadhouse\.
- Processed customer orders through a POS system, balanced daily cash\-drawer transactions, and organized merchandise during the Project Search Internship at Great Oaks\.
- Earned a Bachelor of Business Administration in Marketing from the University of Cincinnati Carl H\. Lindner College of Business\.

## Experience

- **To go at Outback Steakhouse** (2024\-05\-01–2025\-09\-01) — Maintained a clean, organized, and fully stocked to\-go preparation area to ensure smooth operations during each shift\. Demonstrated in\-depth knowledge of the menu to effectively assist customers with their selections\. Provided personalized recommendations based on guests’ dietary needs and food allergies, ensuring a positive and safe dining experience\.
- **To go Host at Texas Roadhouse** (2021\-07\-01–2024\-04\-01) — Demonstrated in\-depth knowledge of the menu to effectively assist customers with their selections\. Maintained a clean, organized, and fully stocked to\-go preparation area to ensure smooth operations during each shift\. Provided personalized recommendations based on guests’ dietary needs and food allergies, ensuring a positive and safe dining experience\.
- **Project Search Internship at Great Oaks** (2020\-08\-01–2021\-05\-01) — Delivered excellent customer service by assisting shoppers with inquiries and product selections\. Accurately processed customer orders using the POS system and balanced daily cash drawer transactions\. Restocked and organized merchandise across multiple store sections to maintain a clean and efficient shopping environment\.
- **TikTok: Social Media Content & Brand Strategy Externship at Extern** (2026–2026) — \-Crafted a unique brand voice by mapping our personas, defining archetypes, and designing mood boards\. \-Designed social content systems through tracking analytics, comparing algorithms, and reflecting on growth insights \-Designed a cross\-platform campaign plan with content calendars, KPIs, and iteration strategies for Instagram and Tiktok
- **To go specialist at Outback Steakhouse** (2024–2025) — \-Prepared to\-go orders accurately and efficiently for customer pickup\. \-Managed order entry system to ensure timely processing of takeout requests\. \-Collaborated with kitchen staff to confirm order specifications and dietary needs\. \-Provided exceptional customer service by addressing inquiries and concerns promptly\. \-Maintained cleanliness and organization of the to\-go station for optimal workflow \-Assisted in training new team members on to\-go procedures and customer interaction \-Monitored inventory levels of packaging supplies and communicated needs to management\.
- **Social Media Content Creator at TikTok** (2019–2021) — \-Grew social media presence from a few thousand followers to over 100,000 followers through strategic content planning, audience engagement, and trend\-driven campaigns \-Generated more than 4 million total likes across social media platforms by creating high\-performing, shareable digital content \-Maintained a strong understanding of emerging social media trends, algorithms, and digital marketing strategies to drive continuous account growth \-Analyzed platform analytics and audience insights to optimize posting strategies and maximize organic reach

## Education

- Bachelor of Business Administration \- BBA, Marketing — University of Cincinnati Carl H\. Lindner College of Business (2021\-08\-01–2025\-05\-01)

## FAQ

### What does Madison do?

Madison is a marketing graduate focused on digital marketing, social media coordination, content creation, community engagement, brand strategy, and campaign performance\. Madison is particularly interested in shaping social strategy, creating compelling narratives, improving audience engagement, and using insights to optimize campaigns across Meta platforms and emerging digital channels\.

### What are Madison’s core areas of expertise?

Madison’s core strengths include social media coordination, Meta platforms such as Instagram and Facebook, content creation, community engagement, digital campaign support, analytics and performance insights, brand voice and storytelling, paid social and ads, audience growth, and campaign optimization\.

### What did Madison accomplish as a TikTok social media content creator?

Madison grew a social media presence from a few thousand followers to more than 100,000 followers through strategic content planning, audience engagement, and trend\-driven campaigns\. Madison also generated more than 4 million total likes across social media platforms, analyzed platform analytics and audience insights to improve posting strategies and organic reach, and maintained awareness of emerging trends, algorithms, and digital marketing strategies\.

### What did Madison do during the Extern social media and brand strategy externship?

During the TikTok: Social Media Content & Brand Strategy Externship at Extern, Madison mapped personas, defined archetypes, and designed mood boards to craft a distinct brand voice\. Madison also designed content systems using analytics, algorithm comparisons, and growth insights, then created a cross\-platform Instagram and TikTok campaign plan with content calendars, KPIs, and iteration strategies\.

### What did Madison do at Outback Steakhouse?

At Outback Steakhouse, Madison prepared to\-go orders accurately and efficiently, managed order entry for timely takeout processing, and collaborated with kitchen staff on order specifications and dietary needs\. Madison assisted customers with menu selections, dietary needs, and food allergies addressed inquiries and concerns maintained a clean, organized, stocked to\-go area trained new team members on procedures and customer interaction and monitored packaging\-supply inventory for management\.

### What did Madison do at Texas Roadhouse?

At Texas Roadhouse, Madison greeted guests, managed reservations and seating arrangements, explained menus, provided recommendations, and coordinated with servers during peak hours\. Madison handled customer inquiries and issues professionally, maintained an organized host station, and used menu knowledge to help guests make selections that accommodated dietary needs and food allergies\. Madison also maintained a clean, organized, fully stocked to\-go preparation area\.

### What did Madison do during the Project Search Internship at Great Oaks?

During the Project Search Internship at Great Oaks, Madison assisted shoppers with inquiries and product selections, processed customer orders through a POS system, balanced daily cash\-drawer transactions, and restocked and organized merchandise across multiple store sections\.

### What is Madison’s education?

Madison earned a Bachelor of Business Administration in Marketing from the University of Cincinnati Carl H\. Lindner College of Business\. The LinkedIn education record lists 2025\.

### What tools and skills does Madison have?

Madison uses HubSpot, Microsoft Office, Microsoft Word, Google Ads, and marketing automation tools\. Madison also has experience and skills in marketing, content marketing, marketing analytics, SEO, digital marketing, social media marketing and management, inbound marketing, brand management and development, marketing strategy, paid social media advertising, customer experience, retail, food safety, customer service, communication, mathematics, multitasking, organization, creativity and innovation, and decision\-making\.

### What certifications does Madison hold?

Madison holds certifications in Content Marketing from HubSpot Academy Social Media Marketing Certification II from HubSpot Academy Social Media Marketing Foundations from LinkedIn The Six Biases of Decision\-Making from LinkedIn Thinking Creatively from LinkedIn the Inside LVMH Certificate from LVMH the HubSpot Social Media Certificate HubSpot Inbound Marketing Certification and Digital marketing: hands on experience from Semrush\.

### What languages does Madison speak?

Madison speaks English and French\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/madisonherzog0327

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