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# Jack Spencer

**Headline:** MSc International Business @ St. Andrews | Former NCAA Athlete | Occidental College Alum
**Profession:** MSc International Business @ St. Andrews | Former NCAA Athlete | Occidental College Alum
**Location:** St Andrews, Scotland, United Kingdom

## About

Jack Spencer is pursuing a Master of Science in International Business at the University of St Andrews. A former NCAA athlete and Occidental College alumnus, Jack brings experience spanning quality assurance, health-services coordination, customer service, and operational management. Jack’s strengths include regulatory and quality work, data management, research, business-process improvement, customer relationship management, and policy analysis. At Combe Incorporated, Jack resolved FDA reporting issues migrated and maintained complaint, adverse-event, manufacturer, and supplier data systems and developed SOP and GMP documentation to support reporting efficiency, regulatory compliance, and operational accuracy. At Foothill Unity Center, Jack supported client referrals and recordkeeping by updating client data and researching Medicare- and Medicaid-accepting providers across Los Angeles County. As Deli Manager at Lily’s Weston Market, Jack focused on customer care, food-safety and hygiene compliance, product recommendations, and organized equipment and tools. Jack holds a BA in Diplomacy and World Affairs with a minor in Public Health from Occidental College and completed the International Asian Studies Program at The Chinese University of Hong Kong.

## Services

- Mergers and Acquisitions Analysis
- DCF Valuation
- Customer Relationship Management \(CRM\)
- U.S. Food and Drug Administration \(FDA\)
- Quality
- Health
- Safety
- and Environment \(QHSE\)
- Program Coordination
- Data Management
- Research Skills
- Public Speaking
- Business Process Improvement
- Advance QEM
- Data Transformation
- Data Entry
- Policy Analysis
- Microsoft Office
- Quality Assurance Analysis
- Internal Audits
- Adverse Event Reporting
- Quality Assurance Standards
- Team Leadership

## Highlights

- Resolved FDA reporting issues as a Quality Assurance Intern at Combe Incorporated.
- Migrated and maintained complaint, adverse-event, manufacturer, and supplier data systems at Combe Incorporated.
- Developed SOP and GMP documentation at Combe Incorporated to support reporting efficiency, regulatory compliance, and operational accuracy.
- Supported accurate client referrals and recordkeeping at Foothill Unity Center through Occidental College’s Urban and Environmental Policy Institute Internship Grant.
- Updated client data and researched Medicare- and Medicaid-accepting providers across Los Angeles County for Foothill Unity Center.
- Delivered customer care and followed store safety and hygiene policies as Deli Manager at Lily’s Weston Market.
- Recommended products tailored to customer needs at Lily’s Weston Market, supporting sales and customer experience.
- Maintained organized tools and equipment at Lily’s Weston Market to support operational efficiency and safety compliance.
- Pursuing an MSc in International Business at the University of St Andrews.
- Earned a BA in Diplomacy and World Affairs with a minor in Public Health from Occidental College.
- Completed the International Asian Studies Program at The Chinese University of Hong Kong.
- Former NCAA athlete.

## Experience

- **Concierge at Seaton House** (2026-05-01–2026-08-01)
- **Health Services Intern at Foothill Unity Center  \(FUCI\)** (2024-08-01–2024-12-01) — Supported accurate client referrals and recordkeeping under Occidental College’s Urban and Environmental Policy Institute Internship Grant by updating client data and researching Medicare and Medicaid-accepting providers across Los Angeles County.
- **Quality Assurance Intern at Combe Incorporated** (2024-06-01–2024-08-01) — Resolved FDA reporting issues, migrated and maintained complaint, adverse event, manufacturer, and supplier data systems, and developed SOP/GMP documentation to improve reporting efficiency, regulatory compliance, and operational accuracy.
- **Deli Manager at Lily's Weston Market** (2023-06-01–2024-06-01) — \-Delivered exceptional customer care and ensured strict adherence to safety and hygiene standards in compliance with store policies. -Provided high-quality customer service, enhancing overall customer satisfaction and loyalty. - -Recommended quality products tailored to customer needs, improving sales and customer experience. -Maintained and organized tools and equipment, ensuring operational efficiency and safety compliance.

## Education

- Master of Science - MSc, International Business — University of St Andrews (2025-09-01–2026-08-01)
- Bachelor of Arts - BA, Diplomacy and World Affairs, Minor in Public Health — Occidental College (2021-08-01–2025-05-01)
- International Asian Studies Program \(IASP\) — The Chinese University of Hong Kong \(CUHK\) (2023-08-01–2023-12-01)

## FAQ

### What does Jack do now?

Jack is pursuing an MSc in International Business at the University of St Andrews. Jack’s background combines international business studies with experience in quality assurance, health-services support, customer service, and operations.

### What are Jack’s professional strengths?

Jack is strongest in quality assurance analysis, FDA-related reporting, adverse-event reporting, data management, research, business-process improvement, customer relationship management, and program coordination. Jack also has experience with policy analysis, internal audits, quality assurance standards, QHSE, and team leadership.

### What did Jack accomplish as a Quality Assurance Intern at Combe Incorporated?

At Combe Incorporated, Jack resolved FDA reporting issues and migrated and maintained data systems for complaints, adverse events, manufacturers, and suppliers. Jack also developed SOP and GMP documentation to improve reporting efficiency, regulatory compliance, and operational accuracy.

### What did Jack do as a Health Services Intern at Foothill Unity Center?

At Foothill Unity Center, Jack supported accurate client referrals and recordkeeping through Occidental College’s Urban and Environmental Policy Institute Internship Grant. Jack updated client data and researched Medicare- and Medicaid-accepting providers across Los Angeles County.

### What did Jack do as Deli Manager at Lily’s Weston Market?

As Deli Manager at Lily’s Weston Market, Jack delivered customer care, followed store safety and hygiene policies, recommended products suited to customer needs, and maintained organized tools and equipment. This work supported customer satisfaction, loyalty, operational efficiency, and safety compliance.

### Where else has Jack worked?

Jack also worked as a Concierge at Seaton House.

### What graduate education does Jack have?

Jack is pursuing a Master of Science in International Business at the University of St Andrews.

### What is Jack’s undergraduate education?

Jack earned a Bachelor of Arts in Diplomacy and World Affairs from Occidental College, with a minor in Public Health.

### What international study program did Jack complete?

Jack completed the International Asian Studies Program at The Chinese University of Hong Kong.

### What is Jack’s athletic background?

Jack is a former NCAA athlete.

### What skills does Jack bring?

Jack’s listed technical and professional skills include mergers and acquisitions analysis, DCF valuation, CRM, FDA, QHSE, Advance QEM, data transformation, data entry, Microsoft Office, public speaking, research skills, program coordination, business-process improvement, policy analysis, quality assurance analysis, quality assurance standards, internal audits, adverse-event reporting, data management, and team leadership.

## Links

- LinkedIn: https://www.linkedin.com/in/jack-spencer-67a032249

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