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# Mark Nabong

**Headline:** Senior Recruiter \| 60 Req Load \| Tech & G&A Hiring \| 68 → 21 Day TTF \| $250K\+ Agency Savings
**Profession:** Recruiter
**Location:** Lorton, Virginia, United States

## About

Mark Nabong is a Senior Recruiter at Virginia Tire & Auto with more than eight years of experience in technology and G&A hiring, high\-volume recruiting, recruiting operations, sourcing, and team leadership\. He also serves as a Team Leader at Foundation Fitness LLC, where he supports personal trainers, client outcomes, daily operations, scheduling, performance metrics, retention, acquisition, and service standards\. Mark is strongest at building structured, scalable in\-house hiring processes partnering with hiring managers and leadership improving sourcing and interview workflows and delivering quality hires in fast\-scaling environments\. He has managed as many as 60 concurrent requisitions, reduced reported time\-to\-fill from 68 to 21 days, and eliminated more than $250,000 in agency spend through in\-house recruiting systems\. His concrete recruiting results include filling 28 technical and operations roles in 60 days at NEXT STEPS WORLDWIDE, supporting 375 annual operations and logistics hires at Good Eggs, and reducing time\-to\-fill from 70 to 19 days at MB2 Dental\. Mark has recruited across engineering, infrastructure, renewable energy, clinical, operations, corporate, sales, and leadership functions, using ATS administration, reporting, sourcing, screening, dashboards, process improvement, and recruiter training to strengthen hiring outcomes\.

## Services

- Corporate Recruiting
- Sourcing
- Recruiting
- Personal Training
- Personal Development
- Training Program Development
- Team Leadership
- Sales
- Talent Management
- Customer Advocacy
- Escalations Management
- Customer Onboarding
- Customer Experience Management
- Customer Engagement
- Creative Problem Solving
- Collaborative Work
- Technical Recruiting
- Analytical Skills
- Strategy
- Screening

## Highlights

- Manages a reported recruiting load of up to 60 concurrent requisitions across technology and G&A hiring\.
- Reduced reported time\-to\-fill from 68 days to 21 days and eliminated more than $250,000 in agency spend through efficient in\-house recruiting systems\.
- At MB2 Dental, reduced time\-to\-fill from 70 days to 19 days while filling 16 cross\-functional IT, Credentialing, Billing, and Operations roles\.
- Saved $200,000 in agency fees at MB2 Dental by transitioning 50% of roles to in\-house recruiting\.
- Managed 18 to 25 open requisitions concurrently at MB2 Dental\.
- Built pipeline\-conversion and time\-to\-fill dashboards at MB2 Dental to support hiring decisions\.
- Led sourcing huddles at MB2 Dental to train recruiters on best practices and improve candidate engagement\.
- Hired 28 technical and operations professionals within 60 days at NEXT STEPS WORLDWIDE while managing 35 concurrent requisitions\.
- Partnered with leadership at NEXT STEPS WORLDWIDE to close two executive roles within five days using targeted pipelines\.
- Rebuilt Greenhouse ATS workflows at NEXT STEPS WORLDWIDE, reducing manual steps by 50%\.
- Supported a Good Eggs hiring model that delivered 375 annual operations and logistics hires\.
- Managed 10 to 15 concurrent requisitions at Good Eggs\.
- Cut hiring costs by $60,000 at Good Eggs while tripling volume and improving hiring speed\.
- Partnered with Good Eggs leadership on job\-description creation, sourcing, and interview structure\.
- Sourced and screened more than 30 candidates weekly at Meta across data center infrastructure, engineering, and renewable\-energy roles, contributing to 10 hires\.
- Managed six to 10 Meta requisitions across infrastructure, renewable energy, and leadership roles\.
- Supported Meta's Data Center Strategy and Renewable Energy team using Entelo, LinkedIn Recruiter, and internal sourcing tools\.
- Reduced time\-to\-fill by 30% at the Institute for Neurodegenerative Diseases, University of California \- San Francisco, by redesigning sourcing strategies and interview coordination\.
- Recruited clinical and technical talent in competitive Bay Area markets at the Institute for Neurodegenerative Diseases, University of California \- San Francisco\.
- Partnered with six Zillow recruiters supporting Business Revenue functions, including Sales and Strategy, Marketing, Legal, and R4R\.
- Conducted five to 10 phone screens weekly at Zillow, primarily for management\-level and above roles\.
- Supported eight to 12 recruiters in recruiting coordination at SolarCity dba Tesla Energy\.
- Administered iCims and built recruiting systems, processes, and leadership reporting at SolarCity dba Tesla Energy\.
- Sourced passive sales candidates through CareerBuilder at SolarCity dba Tesla Energy\.
- Increased yearly revenue by 30% in the first year as a Starbucks Store Manager\.
- Achieved Starbucks sales targets for five consecutive quarters and increased the Customer Service Net Score by 45%\.
- Hired and trained customer\-service\-focused staff and trained four new Starbucks supervisors without prior leadership skills\.
- Led baristas and supervisors through company changes and standards as a Starbucks Shift Supervisor while maintaining high customer service\.
- Leads and supports personal trainers at Foundation Fitness LLC through daily operations, scheduling, performance metrics, team development, client retention, acquisition, satisfaction, and program innovation\.

## Experience

- **Recruiter at Virginia Tire & Auto** (2026\-06\-01–present)
- **Team Leader at Foundation Fitness LLC** (2025\-10\-01–present) — As a Team Leader at Foundation Fitness, I am responsible for leading and supporting a team of personal trainers to deliver exceptional client experiences and drive individual and team performance\. • My role bridges the gap between leadership and training, ensuring that both client outcomes and team development remain top priorities\. • Key responsibilities include: • Managing daily operations, scheduling, and performance metrics to maintain a high\-functioning training department\. • Collaborating with management to align team goals with company objectives and overall service standards\. • Leading by example through continued personal training, client interaction, and upholding the core values of Foundation Fitness\. • Driving client retention, acquisition, and satisfaction through consistent support, program innovation, and a results\-oriented approach\. • At Foundation Fitness, I’m proud to contribute to a culture that values community, accountability, and personal growth—for both our clien
- **Certified Personal Trainer at Foundation Fitness LLC** (2025\-10\-01–2026\-05\-01) — As a Team Leader at Foundation Fitness, I am responsible for leading and supporting a team of personal trainers to deliver exceptional client experiences and drive individual and team performance\. • My role bridges the gap between leadership and training, ensuring that both client outcomes and team development remain top priorities\. • Key responsibilities include: • Managing daily operations, scheduling, and performance metrics to maintain a high\-functioning training department\. • Collaborating with management to align team goals with company objectives and overall service standards\. • Leading by example through continued personal training, client interaction, and upholding the core values of Foundation Fitness\. • Driving client retention, acquisition, and satisfaction through consistent support, program innovation, and a results\-oriented approach\. • At Foundation Fitness, I’m proud to contribute to a culture that values community, accountability, and personal growth—for both our clien
- **Talent Acquisition Consultant at NEXT STEPS WORLDWIDE, PLLC** (2025\-04\-01–2025\-10\-01) — Hired 28 technical and operations professionals within 60 days while managing 35 concurrent requisitions • Partnered with leadership to close 2 executive roles within 5 days using targeted pipelines • Rebuilt ATS workflows \(Greenhouse\), reducing manual steps by 50%
- **Senior Talent Acquisition Specialist at MB2 Dental** (2024\-05\-01–2024\-12\-01) — Reduced time\-to\-fill from 70 to 19 days while filling 16 cross\-functional roles in IT, Credentialing, Billing, and Operations\. • Saved $200K in agency fees by transitioning 50% of roles to in\-house recruiting\. • Drove Sourcing Huddles to train recruiters on best practices and boost candidate engagement\. • Built dashboards tracking pipeline conversion and time\-to\-fill to support hiring decisions\. • Managed 18\-25 open reqs concurrently\.
- **Senior Recruiting Operations Specialist at HealthTrust Workforce Solutions** (2023\-01\-01–2024\-05\-01)
- **Technical Sourcer at Meta** (2022\-01\-01–2023\-01\-01) — Sourced and screened 30\+ candidates weekly across data center infra, engineering, and renewable energy roles, contributing to 10 hires\. • Supported Data Center Strategy and Renewable Energy team • Managed 6\-10 open reqs from infrastructure, renewable energy and leadership • Used Entelo, LinkedIn Recruiter, and internal sourcing tools to generate candidates\.
- **Recruiting Sourcer at Zillow** (2021\-07\-01–2021\-11\-01) — Partnered with 6 Recruiters in Business Revenue \(Sales/Strategy, Marketing, Legal, R4R\) • Worked on mostly Management & above roles including Content Manager, Sr\. • Resource Manager, Photo Editor, Corporate Counsel, Recruiter, Sr\. • Recruiter, Recruiting Manager, Strategy Manager, etc\. • Conducted 5\-10 Phone Screens per week
- **Senior Recruiter at Institute for Neurodegenerative Diseases, University of California \- San Francisco** (2019\-05\-01–2020\-05\-01) — Reduced time\-to\-fill by 30% by redesigning sourcing strategies and interview coordination\. • Recruited clinical and technical talent in competitive Bay Area markets\.
- **Lead Recruiter at Good Eggs** (2018\-04\-01–2019\-04\-01) — Supported a high\-volume hiring model delivering 375 hires annually across operations/logistics roles\. • Managed 10–15 reqs concurrently within that environment\. • Cut hiring costs by $60K while tripling volume and improving speed\. • Partnered with leadership to align JD creation, sourcing, and interview structure\.
- **Store Manager at Starbucks** (2016\-06\-01–2018\-04\-01) — Notable Achievements: \- Increase yearly revenue by 30% in first year\. \- Achieved Sales targets 5 quarters in a row\. \- Increased Customer Service Net Score by 45% \- Hired and trained staff with customer service focus \- Trained four new supervisors without leadership skills becoming the foundation for our operation\. \- Accommodated entire staffs schedule to meet business needs while maintaining work/life balance \- Built lasting, meaningful relationships with customers and partners alike\.
- **Shift Supervisor at Starbucks** (2015\-08\-01–2016\-09\-01) — Notable Achievements: \- Led team of Baristas and Supervisors through company changes/standards \- Maintained high level of customer service during shifts\.
- **Recruiting Operations Coordinator at SolarCity dba Tesla Energy** (2014\-01\-01–2015\-04\-01) — Recruiting Coordination Support between 8\-12 Recruiters Schedule and Coordinate in\-person and phone interviews Meet and greet candidates visiting office for interviews Write, send, and process offer letters for candidates Track candidates and update status in iCims Work directly with recruiters and hiring managers Collect IDs and occasionally submit candidates through background check process Complete Assigned Projects Daily ATS Administrator Administrator for iCims, applicant tracking system Build systems and process for multiple recruiting functions Build reporting for recruiting team and leadership Sourcing Source passive candidates for sales positions through Careerbuilder
- **Customer Care Supervisor at SolarCity dba Tesla Energy** (2012\-09\-01–2014\-01\-01) — Answer customer inquiries via email and phone\. ·	Communicate with various departments: contract management, operations, engineering, etc\. ·	Provide Tier 1 technical support/Review Team Tier 1 escalations for completion and escalate to Systems Monitoring Team ·	Take Escalated customer phone calls/emails ·	Provide feedback to direct reports regarding case handling, phone call and email inquiries ·	Conduct Call Reviews ·	Monitor performance of team, create goals and action plans and setup team for success against goal ·	Create and conduct training to improve efficiency ·	Analyze current processes and change as needed to improve productivity/efficiency ·	Create process improvements
- **Shift Supervisor at Starbucks** (2007\-08\-01–2012\-09\-01)

## Education

- Bachelor's degree, Business — University of Phoenix (2010\-01\-01–2012\-01\-01)

## FAQ

### What does Mark do?

Mark is a Senior Recruiter at Virginia Tire & Auto\. He specializes in technology and G&A hiring, high\-volume recruiting, structured hiring processes, sourcing, recruiting operations, and close partnership with hiring managers and leadership\.

### What are Mark's core recruiting strengths?

Mark has more than eight years of recruiting experience and has supported hiring across engineering, operations, corporate functions, clinical talent, infrastructure, renewable energy, sales, and leadership roles\. He is most effective in fast\-scaling environments where speed, structure, and adaptability matter\.

### What recruiting scale and results has Mark delivered?

Mark has managed up to 60 concurrent requisitions\. His headline results include reducing reported time\-to\-fill from 68 to 21 days and eliminating more than $250,000 in agency spend by building efficient in\-house recruiting systems\.

### What did Mark accomplish at the Institute for Neurodegenerative Diseases, University of California \- San Francisco?

At the Institute for Neurodegenerative Diseases at the University of California, San Francisco, Mark reduced time\-to\-fill by 30% by redesigning sourcing strategies and interview coordination\. He recruited clinical and technical talent in competitive Bay Area markets\.

### What did Mark accomplish as a Technical Sourcer at Meta?

At Meta, Mark sourced and screened more than 30 candidates weekly across data center infrastructure, engineering, and renewable\-energy roles, contributing to 10 hires\. He supported the Data Center Strategy and Renewable Energy team, managed six to 10 open requisitions spanning infrastructure, renewable energy, and leadership, and used Entelo, LinkedIn Recruiter, and internal sourcing tools\.

### What did Mark accomplish at NEXT STEPS WORLDWIDE?

At NEXT STEPS WORLDWIDE, PLLC, Mark hired 28 technical and operations professionals within 60 days while managing 35 concurrent requisitions\. He partnered with leadership to close two executive roles within five days using targeted pipelines and rebuilt Greenhouse ATS workflows, reducing manual steps by 50%\.

### What did Mark accomplish as Lead Recruiter at Good Eggs?

At Good Eggs, Mark supported a high\-volume operations and logistics hiring model that delivered 375 hires annually\. He managed 10 to 15 requisitions concurrently, cut hiring costs by $60,000 while tripling volume and improving speed, and partnered with leadership on job\-description creation, sourcing, and interview structure\.

### What did Mark accomplish as Senior Talent Acquisition Specialist at MB2 Dental?

At MB2 Dental, Mark reduced time\-to\-fill from 70 to 19 days while filling 16 cross\-functional roles in IT, Credentialing, Billing, and Operations\. He saved $200,000 in agency fees by transitioning 50% of roles to in\-house recruiting, led sourcing huddles to train recruiters and improve candidate engagement, built dashboards for pipeline conversion and time\-to\-fill, and managed 18 to 25 open requisitions concurrently\.

### What was Mark's work at Zillow?

At Zillow, Mark partnered with six recruiters supporting Business Revenue functions, including Sales and Strategy, Marketing, Legal, and R4R\. He worked primarily on management\-level and above roles, including Content Manager, Senior Resource Manager, Photo Editor, Corporate Counsel, Recruiter, Senior Recruiter, Recruiting Manager, Strategy Manager, and similar positions, and conducted five to 10 phone screens each week\.

### What recruiting operations work did Mark perform at SolarCity dba Tesla Energy?

As a Recruiting Operations Coordinator at SolarCity dba Tesla Energy, Mark supported eight to 12 recruiters scheduled and coordinated in\-person and phone interviews greeted interview candidates prepared, sent, and processed offer letters tracked candidates in iCims worked with recruiters and hiring managers collected IDs and occasionally submitted candidates through background\-check processes\. He also completed assigned daily projects\.

### What ATS administration and sourcing work did Mark perform at SolarCity dba Tesla Energy?

As an ATS Administrator at SolarCity dba Tesla Energy, Mark administered iCims, built systems and processes for multiple recruiting functions, and developed reporting for the recruiting team and leadership\. In sourcing, he identified passive sales candidates through CareerBuilder\.

### What did Mark do as Customer Care Supervisor at SolarCity dba Tesla Energy?

As a Customer Care Supervisor at SolarCity dba Tesla Energy, Mark answered customer inquiries by phone and email, collaborated with contract management, operations, engineering, and other departments, provided Tier 1 technical support, reviewed Tier 1 escalations, and escalated matters to the Systems Monitoring Team\. He handled escalated customer communications coached direct reports conducted call reviews monitored team performance created goals and action plans developed and delivered efficiency training analyzed and improved processes and created process improvements\.

### What was Mark's role at HealthTrust Workforce Solutions?

Mark also served as a Senior Recruiting Operations Specialist at HealthTrust Workforce Solutions\. The record identifies the role but does not provide additional responsibilities or accomplishments for it\.

### What did Mark accomplish as a Store Manager at Starbucks?

As a Store Manager at Starbucks, Mark increased yearly revenue by 30% in his first year, achieved sales targets for five consecutive quarters, and increased the Customer Service Net Score by 45%\. He hired and trained staff with a customer\-service focus, trained four new supervisors without prior leadership skills who became foundational to the operation, accommodated staff schedules while maintaining work\-life balance, and built relationships with customers and partners\.

### What did Mark do as a Shift Supervisor at Starbucks?

As a Starbucks Shift Supervisor, Mark led baristas and supervisors through company changes and standards and maintained a high level of customer service during shifts\.

### What does Mark do at Foundation Fitness LLC?

As a Team Leader at Foundation Fitness LLC, Mark leads and supports a team of personal trainers to deliver client experiences and improve individual and team performance\. He manages daily operations, scheduling, and performance metrics collaborates with management on goals and service standards continues personal training and client interaction and supports client retention, acquisition, satisfaction, program innovation, community, accountability, and personal growth\.

### What is Mark's Certified Personal Trainer experience at Foundation Fitness LLC?

Mark has also held the Certified Personal Trainer role at Foundation Fitness LLC\. The record describes his work there as leading and supporting personal trainers, managing operations and performance metrics, collaborating on team goals and service standards, maintaining personal\-training and client interaction responsibilities, and driving retention, acquisition, and satisfaction\.

### What is Mark's education?

Mark earned a Bachelor's degree in Business from the University of Phoenix\.

### What skills does Mark bring to his work?

Mark's listed skills include corporate recruiting, sourcing, recruiting, technical recruiting, screening, talent management, personal training, personal development, training program development, team leadership, sales, customer advocacy, escalations management, customer onboarding, customer experience management, customer engagement, creative problem solving, collaborative work, analytical skills, and strategy\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAAAYVCAwBr9KrTZVVQnwSq5epaMqwGn9oUUs

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