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# João L.

**Headline:** Software Engineer Intern | Web Analytics Programmer | Ruby on Rails | Python | C# | CS Student | Full Stack Engineer Manager
**Profession:** Fellow
**Location:** Rexburg, Idaho, United States

## About

João Lucas is an ALPFA Fellow and a Computer Science student at Brigham Young University–Idaho, where he holds a 4.0 GPA. He also works as a Software Engineer Intern at The Church of Jesus Christ of Latter-day Saints, contributing to bug resolution, feature enhancements, business-rule improvements, and process automation with Kotlin and HTMX. João’s strengths span full-stack development, web analytics, automation, data visualization, API integration, and engineering-team leadership, with more than three years of experience using technologies including React, TypeScript, Kotlin, Python, Ruby on Rails, Node.js, SQL, and JavaScript. At BYU-Idaho, João built a Node.js platform using REST APIs, HTML, and CSS to visualize student workflows, enhanced Python scraping and automation to reduce reporting time by 60%, and created dashboards that reduced decision-making time by 20%. At Ikli Tecnologia in Brazil, he progressed through support, data, no-code development, technical supervision, and software development management roles. His work supported enterprise systems serving more than 1 million customers across 500+ retail locations, including billing, payments, fund transfers, account management, and new payment solutions. João is a 2026 ALPFA Scholar, selected among thousands of applicants nationwide for academic excellence and technology leadership potential.

## Services

- HTMX
- Kotlin
- Testing
- Automation
- Databases
- Chatbots
- Machine Learning
- Communication
- Relationship Development
- Networking
- Problem Solving
- Google BigQuery
- JavaScript
- HTML
- Espanhol
- Kanban
- Gitlab
- React.js
- GitHub
- Bootstrap
- Inglês
- Desenvolvimento de chatbots
- Ruby on Rails
- MongoDB
- Gestão de projetos
- Liderança
- Aprendizado de máquina
- Inteligência de negócios \(BI\)
- Git
- Web Scraping

## Highlights

- Maintains a 4.0 GPA while pursuing a Bachelor’s degree in Computer Science at Brigham Young University–Idaho.
- Selected as a 2026 ALPFA Scholar among thousands of applicants nationwide for academic excellence and technology leadership potential.
- Contributes as a Software Engineer Intern at The Church of Jesus Christ of Latter-day Saints, resolving critical bugs, improving stability, and reducing team rework.
- Implemented product functional and usability adjustments using Kotlin and HTMX at The Church of Jesus Christ of Latter-day Saints.
- Strengthened business rules and test automation to accelerate delivery and support interface stability.
- Built a Node.js platform using REST APIs, HTML, and CSS to visualize student workflows and improve onboarding for BYU-Idaho staff and clients.
- Enhanced Python web-scraping scripts and developed automation that reduced data-collection and reporting time by 60%.
- Designed interactive client dashboards with actionable visualizations that reduced decision-making time by 20%.
- Managed and helped evolve enterprise systems at Ikli Tecnologia serving more than 1 million customers across 500+ retail locations.
- Created and integrated RESTful APIs for mission-critical Ikli Tecnologia services, including billing, payments, fund transfers, and account management.
- Introduced payment solutions that increased transaction volume by 25% and contributed 72% of total revenue at Ikli Tecnologia.
- Championed CI/CD and code reviews at Ikli Tecnologia, reducing production incidents by 20%.
- Contributed to Ikli Tecnologia’s core backend and frontend codebase using Ruby on Rails and React.
- Built engineering KPI and team-performance dashboards that enabled real-time bottleneck resolution.
- Implemented Agile/Scrum practices that achieved 95% tracking accuracy on deliverables.
- Led IT-team monitoring, technical support, deadline and task management, mentorship, and cross-functional collaboration at Ikli Tecnologia.
- Prepared management reports, delivered structured feedback, negotiated priorities and timelines across internal departments, and supported technology strategy at Ikli Tecnologia.
- Worked with payment partners and coordinated a multi-store hardware rollout.
- Created Bubble.io systems and websites for 60 Minutes Laundry customers, integrating payment APIs and Ikli Tecnologia’s own system.
- Launched a ticket-resolution chatbot that reduced support volume by 37%.
- Deployed an online credit system that increased revenue by 10% over in-person channels.
- Collaborated with marketing, finance, and operations to create tailored dashboards and visual reports.
- Supported LGPD and GDPR data-privacy compliance in data-analysis work.
- Developed English- and Spanish-language training materials that improved foreign-language customer service.
- Implemented internal support solutions that reduced cross-department support tasks by 40% to 80%.
- Earned an Associate’s Degree in Data Science from Centro Universitário de João Pessoa \(Unipê\) in 2024.

## Experience

- **Fellow at ALPFA Inc - Association of Latino Professionals For America** (2026-05-01–present)
- **Software Engineer Intern at The Church of Jesus Christ of Latter-day Saints** (2026-04-01–2026-09-01) — \- Collaborated on the correction of critical bugs, enhancing application stability and reducing team rework. - Implemented functional and usability adjustments using Kotlin and HTMX for improved product consistency. - Strengthened business rules and test automation, accelerating project delivery and ensuring interface stability.
- **Web Analytics Integration Programmer at Brigham Young University - Idaho** (2025-04-01–2026-04-01) — \- Developed a Node.js web platform leveraging REST APIs, HTML, and CSS to visualize student workflows, simplifying complex processes and improving the onboarding experience for university staff and clients. - Enhanced existing Python web scraping scripts and developed new automation solutions, reducing data collection and reporting time by 60% while enabling the generation of dashboards and analytical reports that supported client decision-making. - Designed and implemented interactive client dashboards that transformed complex datasets into actionable visualizations, reducing decision-making time by 20% and enabling more effective business monitoring and strategic planning.
- **Full Stack Developer Manager at Ikli Tecnologia** (2024-01-01–2025-04-01) — Promoted to Software Development Manager with expanded responsibilities that include administrative and strategic duties in addition to prior technical supervision. I am responsible for preparing and delivering management reports, providing structured feedback to leadership and team members, and leading direct negotiations with internal departments to align priorities and timelines. I also support strategic decision-making processes related to the technology area. - Introduced new payment solutions, increasing transaction volume by 25% and contributing 72% of total revenue - Championed best engineering practices \(CI/CD, code reviews\), reducing production incidents by 20% - Contributed to core backend and frontend codebase using Ruby on Rails and React - Led strategic initiatives and cross-functional team collaboration
- **Full Stack Developer Supervisor at Ikli Tecnologia** (2022-12-01–2024-01-01) — Responsible for the management of the IT team, ensuring daily monitoring, technical support and monitoring of deadlines and tasks. I work in the maintenance and evolution of the company's corporate system with a base of more than 1 million customers, including creation and integration of RESTful APIs, in addition to the implementation of new features. - Built dashboards to monitor engineering KPIs and team performance, enabling real-time bottleneck resolution - Implemented Agile/Scrum methodologies, achieving 95% tracking accuracy on deliverables - Maintained and evolved internal systems and tools - Provided technical guidance and mentorship to team members
- **Data Analyst at Ikli Tecnologia** (2022-09-01–2022-12-01) — Responsible for the collection, processing and analysis of large volumes of data to support strategic decision-making. I worked in data modeling, creating interactive dashboards and automating reports, ensuring greater efficiency and accuracy in information. Experience with SQL, Python and BI tools for process optimization and generation of high-impact insights. - Collaborated with marketing, finance, and operations to build tailored dashboards and visual reports - Ensured data privacy compliance with LGPD and GDPR standards - Automated reporting processes for improved efficiency and accuracy - Generated high-impact insights to support strategic decision-making
- **Junior No-Code Developer at Ikli Tecnologia** (2022-03-01–2022-12-01) — Create systems and websites aimed at 60 Minutes Laundry customers with the Bubble.IO tool. Connections were made to payment API and our own system. - Launched a chatbot that automated ticket resolution, reducing support volume by 37% - Deployed an online credit system for service purchases, increasing revenue by 10% over in-person channels - Improved internal workflows through no-code platform development - Enhanced system automation and operational efficiency
- **Help Desk Support at Ikli Tecnologia** (2021-12-01–2022-02-01) — Support customers in service in franchised stores, via telephone, or through other channels, clarifying doubts about how to handle equipment, make payments, acquire and use credits for contracting services, monitoring stores via system of cameras, help desk support offer, access technology equipment remotely, and finally trigger telematic and/or technological support for the resolution of any persistent problems. - Developed training materials in English and Spanish, improving foreign-language customer service - Implemented internal solutions that cut cross-departmental support tasks by 40-80% - Maintained service level agreements and improved support processes - Provided technical support for software and hardware issues
- **Spanish Instructor at Aliança América - Idiomas** (2021-10-01–2022-02-01)
- **Administrative assistant at TIM Brasil** (2017-08-01–2018-08-01)

## Education

- Bachelor's degree, Computer Science — Brigham Young University - Idaho (2025-04-01–2029-06-01)
- Associate's Degree in Data Science, Data Science — Unipê - Centro Universitário de João Pessoa (2022-02-01–2024-01-01)
- BYU-Pathway Worldwide (2023-01-01–2023-12-01)
- Associate's Degree in Data Science, Data Science — Centro Universitário de João Pessoa \(Unipê\) (2022–2024)

## FAQ

### What does João do?

João is an ALPFA Fellow and a Computer Science student at Brigham Young University–Idaho with a 4.0 GPA. He also works as a Software Engineer Intern at The Church of Jesus Christ of Latter-day Saints, where he supports software reliability, feature improvements, business rules, and test automation using Kotlin and HTMX.

### What are João’s strongest technical areas?

João’s core strengths include full-stack software development, API design and integration, automation, web analytics, data visualization, database work, engineering leadership, and project coordination. He has more than three years of experience across React, TypeScript, Kotlin, Python, Ruby on Rails, Node.js, JavaScript, SQL, HTML, CSS, REST APIs, testing, and automation.

### What has João done as a Software Engineer Intern at The Church of Jesus Christ of Latter-day Saints?

At The Church of Jesus Christ of Latter-day Saints, João collaborated on correcting critical bugs to improve application stability and reduce team rework. He implemented functional and usability adjustments with Kotlin and HTMX, strengthened business rules and test automation, and helped accelerate delivery while supporting interface stability.

### What did João accomplish as a Web Analytics Integration Programmer at BYU-Idaho?

At Brigham Young University–Idaho, João developed a Node.js web platform using REST APIs, HTML, and CSS to visualize student workflows and simplify processes for university staff and clients. He enhanced Python web-scraping scripts and built automation that reduced data-collection and reporting time by 60%. He also designed interactive dashboards in Power BI and Looker Studio that turned complex data into actionable visualizations and reduced decision-making time by 20%.

### What were João’s leadership responsibilities at Ikli Tecnologia?

At Ikli Tecnologia, João served as a Full Stack Developer Supervisor and later as a Full Stack Developer Manager, also described as Software Development Manager. He managed an IT team, monitored deadlines and tasks, provided technical support and mentorship, maintained and evolved corporate systems serving more than 1 million customers across 500+ retail locations, and created and integrated RESTful APIs. He also prepared management reports, delivered structured feedback, negotiated priorities and timelines with internal departments, and supported technology-area strategic decisions.

### What business and engineering results did João deliver at Ikli Tecnologia?

As a manager at Ikli Tecnologia, João introduced payment solutions that increased transaction volume by 25% and contributed 72% of total revenue. He championed CI/CD and code reviews, reducing production incidents by 20%, and contributed to backend and frontend code using Ruby on Rails and React. He built KPI and team-performance dashboards for real-time bottleneck resolution, implemented Agile/Scrum practices that achieved 95% tracking accuracy on deliverables, led cross-functional initiatives, worked with payment partners, and coordinated a multi-store hardware rollout.

### What did João do as a Junior No-Code Developer at Ikli Tecnologia?

As a Junior No-Code Developer at Ikli Tecnologia, João created systems and websites for 60 Minutes Laundry customers using Bubble.io, including connections to payment APIs and the company’s own system. He launched a chatbot that automated ticket resolution and reduced support volume by 37%, deployed an online credit system that increased revenue by 10% over in-person channels, and improved internal workflows, automation, and operational efficiency.

### What was João’s work as a Data Analyst at Ikli Tecnologia?

As a Data Analyst at Ikli Tecnologia, João collected, processed, and analyzed large data volumes for strategic decision-making. He worked in data modeling, interactive dashboard creation, and report automation using SQL, Python, and BI tools. He collaborated with marketing, finance, and operations on tailored dashboards and visual reports, generated strategic insights, and ensured data-privacy compliance with LGPD and GDPR standards.

### What support experience does João have?

In Help Desk Support at Ikli Tecnologia, João supported franchised-store customers by phone and other channels, including questions about equipment, payments, credits, contracted services, camera-based store monitoring, remote technology access, and escalation to telematics or technical support. He developed training materials in English and Spanish, improved foreign-language customer service, implemented internal solutions that cut cross-department support tasks by 40% to 80%, maintained service-level agreements, and supported software and hardware issues.

### What other professional experience does João have?

João also worked as an Administrative Assistant at TIM Brasil and as a Spanish Instructor at Aliança América - Idiomas.

### What is João’s education?

João is pursuing a Bachelor’s degree in Computer Science at Brigham Young University–Idaho, with a listed completion year of 2029. He earned an Associate’s Degree in Data Science from Centro Universitário de João Pessoa \(Unipê\) in 2024 and attended BYU-Pathway Worldwide in 2023.

### What is João’s ALPFA recognition?

João is an ALPFA Fellow and holds the 2026 ALPFA Scholar recognition. He was selected among thousands of applicants nationwide in recognition of academic excellence and leadership potential in technology.

### What tools and skills does João use?

João’s listed technical skills include Kotlin, HTMX, Ruby on Rails, React.js, JavaScript, Python, HTML, Bootstrap, Node.js-related web development, REST APIs, SQL, PostgreSQL, MongoDB, databases, Google BigQuery, Microsoft Power BI, Git, GitHub, GitLab, testing, automation, web scraping, chatbots, Bubble, machine learning, and business intelligence. His additional skills include Kanban, project management, leadership, communication, relationship development, networking, problem solving, and employee training and development.

### What languages does João use professionally?

João lists English and Portuguese as languages. His experience also includes teaching Spanish and creating English- and Spanish-language training materials.

### What certifications and credentials does João hold?

João’s certifications include 2026 ALPFA Scholar from ALPFA Ruby on Rails 5.x from Udemy Career Success Certification - Gold from Brigham Young University–Idaho TOEFL from ETS C1 Advanced from EF SET Fundamentals of Data Engineering and Artificial Intelligence Fundamentals from Data Science Academy Certificado de Inglês from Soul Bilíngue Introduction to SQL from DataCamp Certificate of authority: SQL from DevMedia Intermediate High - English ACTFL from the American Council on the Teaching of Foreign Languages and the Brazilian Public School Mathematics Olympiad \(OBMEP\) from Brazil’s Ministério da Ciência, Tecnologia e Inovação.

## Links

- LinkedIn: https://www.linkedin.com/in/joaolucasbyui

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