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# Sean Cullen, Ph\.D\.

**Headline:** Human Resources Director for Tribeca Pediatrics\.
**Profession:** Human Resources Director
**Location:** New York City Metropolitan Area

## About

Sean Cullen, Ph\.D\., is Human Resources Director at Tribeca Pediatrics, where he supports HR for a team of more than 450 people and is currently serving in both HR Director and Chief of Staff capacities\. With more than 10 years of experience helping organizations scale teams and systems, Sean connects people strategy, operational performance, and business outcomes in healthcare and other mission\-driven settings\. His strengths include performance management, recruiting, employee relations, organizational processes, cross\-functional operations, and using metrics and KPIs to improve productivity\. At Tribeca Pediatrics, Sean redesigned hiring practices and incentive metrics to reduce turnover by 50%, helped raise employee and patient satisfaction scores from 3\.0 to 4\.2 out of 5, and reduced patient contact\-center labor spend by 18%\. He has also built performance\-management system integrations that reduced manual work and errors, clarified staff responsibilities in support of providers and patients, and established a three\-times\-weekly meeting cadence to help executives make decisions without constant involvement\. Sean holds a Ph\.D\. in Leadership through Alvernia University’s Corporate Leadership Track and is a SHRM Certified Professional \(SHRM\-CP\)\.

## Services

- Director level
- Leadership
- Research
- Teaching
- Social Media
- Higher Education
- Public Speaking
- Strategic Planning
- Grant Writing
- Student Affairs
- Staff Development
- Time Management
- Community Development
- Qualitative Research
- Data Analysis
- Management
- Community Outreach
- Microsoft Office

## Highlights

- Serves as Human Resources Director at Tribeca Pediatrics, supporting HR for a team of more than 450 people\.
- Currently serves in dual Human Resources Director and Chief of Staff capacities at Tribeca Pediatrics\.
- Reduced turnover by 50% at Tribeca Pediatrics through redesigned hiring practices and incentive metrics\.
- Improved employee and patient satisfaction scores from 3\.0 to 4\.2 out of 5 at Tribeca Pediatrics\.
- Reduced patient contact\-center labor spend by 18% at Tribeca Pediatrics\.
- Improved cross\-functional operations by clarifying staff responsibilities in support of providers and patients\.
- Built performance\-management system integrations that reduced manual work and errors\.
- Created a three\-times\-weekly structured meeting cadence to enable executive decisions without constant involvement\.
- Uses metrics and KPIs to improve productivity and operational performance\.
- Established processes and systems to support organizational growth\.
- Solved cross\-functional problems across recruiting, contact\-center, and operations functions\.
- Owned annual performance reviews and recruiting as Human Resources Partner at Uncommon Goods\.
- Led community outreach initiatives and volunteer efforts at Uncommon Goods\.
- Hosted guest speakers and events at Uncommon Goods\.
- Reviewed and scheduled weekly management meetings and quarterly financial reviews at Uncommon Goods\.
- Led team\-member orientation and oversaw internal communications at Uncommon Goods\.
- Developed satisfaction surveys at Uncommon Goods\.
- Created and managed the termination process for more than 3,000 seasonal team members at Uncommon Goods\.
- Co\-created and co\-led an annual company goal at Uncommon Goods\.
- Served as the first line for employee\-relations investigations at Uncommon Goods\.
- Managed HR goals and objectives, the team\-member blog, and other HR communications as Human Resources Project Coordinator at Uncommon Goods\.
- Managed hiring\-agency relationships, orientations, and seasonal team\-member offboarding at Uncommon Goods\.
- Created a sustainability steering committee at Uncommon Goods\.
- Served as Regional Operations Manager at Fellow Barber\.
- Represented Alvernia University's Ph\.D\. Program publicly and assisted faculty with courses, grants, and active research studies as a Research Assistant\.
- Participated in the setup and management of Alvernia University's new media and video\-production\-focused media suite, created in 2011\.
- Served as a Teaching Assistant for Caroline Fitzpatrick, Ph\.D\., aiding Alvernia University's Department of Distance Education\.
- Holds a Ph\.D\. in Leadership through Alvernia University's Corporate Leadership Track\.
- Holds SHRM\-CP certification, Salsa Engage Essentials Training Program certification, and an Essentials of Human Resources Law Certificate from Pace University\.

## Experience

- **Human Resources Director at Tribeca Pediatrics** (2023\-11\-01–present)
- **Senior Regional Manager at Tribeca Pediatrics** (2022\-07\-01–2023\-12\-01)
- **Regional Operations Manager at Fellow Barber** (2018\-08\-01–2022\-07\-01) — I was the Regional Operations Manager for Fellow Barber, a brand associated with igniting the barber renaissance and a new barbering subculture, that attributed toward raising the overall barbering wage nationwide\.
- **Human Resources Partner at Uncommon Goods** (2017\-09\-01–2018\-08\-01) — My efforts in this role were all\-encompassing, which included: owning annual performance reviews, recruiting, leading community outreach initiatives and volunteer efforts, hosting guest speakers and events, reviewing and scheduling weekly management meetings and quarterly financial reviews, welcoming all team members via an orientation, overseeing all internal communication, developed satisfaction surveys, created/managed the termination process for over 3,000 seasonal team members, co\-created/co\-led an annual company goal, and was the first line for employee relations investigations\.
- **Human Resources Project Coordinator at Uncommon Goods** (2014\-11\-01–2017\-09\-01) — I managed the HR Department's goals and objectives, owned our team member blog and other HR communications,  and provided status updates to stakeholders and leadership as needed\. Additionally, I led community development activities such as managing relations with hiring agencies, developing and hosting orientations, creating processes for/led our seasonal team member off\-boarding, created our sustainability steering committee, and attended community meetings\.
- **Research Assistant at Alvernia University** (2012\-02\-01–2014\-12\-01) — I represented Alvernia University's Ph\.D\. Program to the public, while assisting Ph\.D\. faculty in scholarship activities related to courses, grants, and active research studies\.
- **Graduate Assistant at Alvernia University** (2011\-08\-01–2012\-01\-01) — I participated in the set\-up and management of a new media suite created in 2011 that has a heavy emphasis on new media and video production\.
- **Teaching Assistant at Alvernia University** (2009\-08\-01–2011\-08\-01) — I served as a teaching assistant for Caroline Fitzpatrick, Ph\.D\. The position focused on aiding the department of Distance Education\.

## Education

- Master of Arts, Liberal Studies, Community Leadership — Alvernia University (2011\-05\-01)
- Ph\.D\., Leadership, Corporate Leadership Track — Alvernia University (2026\-02\-01)
- BA, Political Science, Minor Communications, Area II English — Alvernia University (2009\-05\-01)
- Liberal Studies, Community Leadership — Alvernia University (2011)

## FAQ

### What does Sean do?

Sean is the Human Resources Director at Tribeca Pediatrics\. He supports HR for a team of more than 450 people and is currently serving in dual Human Resources Director and Chief of Staff capacities\.

### What are Sean's core professional strengths?

Sean has more than 10 years of experience helping organizations scale teams and systems\. His work emphasizes connecting people strategy and team performance to operational and business outcomes\.

### What measurable results has Sean delivered at Tribeca Pediatrics?

At Tribeca Pediatrics, Sean improved employee and patient satisfaction scores from 3\.0 to 4\.2 out of 5, reduced patient contact\-center labor spend by 18%, and reduced turnover by 50% through redesigned hiring practices and incentive metrics\.

### What healthcare operations experience does Sean have?

Sean has healthcare\-sector experience spanning patient contact\-center and care operations\. He improved cross\-functional operations by clarifying staff responsibilities to support providers and patients\.

### How does Sean use HR and operational metrics?

Sean leverages metrics and KPIs to improve productivity and operational performance\. He positions HR leadership as a driver of business outcomes through team performance\.

### What systems and process work has Sean led?

Sean built performance\-management system integrations that reduced manual work and errors\. He also has experience establishing processes and systems that support organizational growth\.

### How has Sean created leverage for executive leadership?

Sean created a structured meeting cadence three times weekly to enable executive decisions without constant involvement\. This approach helped leaders focus while teams could move confidently\.

### What cross\-functional work has Sean led?

Sean has solved cross\-functional problems involving recruiting, the contact center, and operations\. His work includes supporting founders while owning people operations\.

### What did Sean accomplish as Human Resources Partner at Uncommon Goods?

As Human Resources Partner at Uncommon Goods, Sean owned annual performance reviews and recruiting led community outreach initiatives and volunteer efforts hosted guest speakers and events reviewed and scheduled weekly management meetings and quarterly financial reviews and welcomed team members through orientation\. He also oversaw internal communications, developed satisfaction surveys, created and managed the termination process for more than 3,000 seasonal team members, co\-created and co\-led an annual company goal, and served as the first line for employee\-relations investigations\.

### What did Sean do as Human Resources Project Coordinator at Uncommon Goods?

As Human Resources Project Coordinator at Uncommon Goods, Sean managed the HR department's goals and objectives, owned the team\-member blog and other HR communications, and provided status updates to stakeholders and leadership\. He also managed relationships with hiring agencies, developed and hosted orientations, created and led seasonal team\-member offboarding processes, created a sustainability steering committee, and attended community meetings\.

### What was Sean's role at Fellow Barber?

Sean served as Regional Operations Manager at Fellow Barber, a brand associated with igniting the barber renaissance and a new barbering subculture and contributing to higher barber wages nationwide\.

### What work did Sean do at Alvernia University?

At Alvernia University, Sean served as a Research Assistant, representing the university's Ph\.D\. Program to the public and assisting Ph\.D\. faculty with scholarship activities related to courses, grants, and active research studies\. As a Graduate Assistant, he participated in setting up and managing a new media suite created in 2011 with an emphasis on new media and video production\. As a Teaching Assistant for Caroline Fitzpatrick, Ph\.D\., he aided the Department of Distance Education\.

### What is Sean's educational background?

Sean earned a Ph\.D\. in Leadership through Alvernia University's Corporate Leadership Track, listed with a 2026 completion year\. He also earned a Master of Arts in Liberal Studies in Community Leadership, listed with a 2011 completion year, and a BA in Political Science with a Minor in Communications and Area II English, listed with a 2009 completion year\.

### What certifications does Sean hold?

Sean is a SHRM Certified Professional \(SHRM\-CP\)\. He also holds Salsa Engage Essentials Training Program certification from Salsa Labs, now Bonterra, and an Essentials of Human Resources Law Certificate from Pace University\.

### What skills does Sean list?

Sean's listed skills include director\-level leadership, research, teaching, social media, higher education, public speaking, strategic planning, grant writing, student affairs, staff development, time management, community development, qualitative research, data analysis, management, community outreach, and Microsoft Office\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/seanjcullen

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