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# Natalia Madera, AAMS

**Headline:** Founder @ Funwell \| Making Money feel Easy, Fun & Accessible 💸
**Profession:** Founder & CEO
**Location:** Greater Tampa Bay Area

## About

Natalia Madera, AAMS, is the Founder and CEO of Funwell, a financial\-wellness company built to provide clear, supportive financial guidance\. Natalia blends behavioral finance, technology, and education to make money management approachable, accessible, and confidence\-building\. Drawing on 15 years in finance and operations experience, she focuses on scalable, mass\-market financial\-wellness models rather than high\-touch ultra\-high\-net\-worth approaches\. At Funwell, Natalia is building a budgeting app and financial\-wellness experience from scratch while teaching herself technical concepts including APIs, database architecture, and security\. Previously, Natalia led business operations at Atlas, where her scope covered hiring, technology stack, product, human resources, budget, and sales, effectively operating as a COO proxy\. She redesigned an advisor sales process into a scalable, systematized funnel with clear stages, increasing advisor capacity and shortening the sales cycle\. Her earlier career includes multiple client, operations, and member\-experience roles at Facet and Charles Schwab\. Natalia holds a BS in International Business from Rollins College and the Accredited Asset Management Specialist designation from the College for Financial Planning\. She speaks English and Spanish\.

## Services

- Teaching
- Child Development
- Early Childhood Education
- Working with Children
- Operational Strategy
- Process Efficiency
- Business Process Improvement
- Workflow Management
- Start up
- Customer Experience
- Customer Experience Design
- Strategic Planning
- Business Strategy
- Project Management
- Product Development
- Product Management
- Early\-Stage Startups
- Oral Communication
- Performance Reporting
- Communication
- Analytical Skills
- Problem Solving
- Strategy
- Leadership
- Team Building
- Cross\-team Collaboration
- Client\-focused
- Planning Support
- Life Insurance
- Annuities

## Highlights

- Founded Funwell to provide clear, supportive financial guidance and make financial wellness more accessible through behavioral finance, technology, and education\.
- Brings 15 years in finance and 15 years of operations experience\.
- Built a budgeting app and financial\-wellness experience from scratch as a nontechnical founder\.
- Self\-taught APIs, database architecture, and security concepts to support product development\.
- Led business operations at Atlas across hiring, technology stack, product, HR, budget, and sales\.
- Effectively operated as a COO proxy at Atlas, handling a full cross\-functional operational scope\.
- Rebuilt a database early to avoid future scaling problems\.
- Redesigned an advisor sales process into a scalable, systematized funnel with clear stages\.
- Increased advisor capacity and shortened the sales cycle through sales\-process redesign\.
- Held Member Experience Team Lead, Senior Concierge Specialist, Investment Operations Specialist, and Senior Client Success Manager roles at Facet\.
- Held Operations Associate, Client Service Specialist, Relationship Specialist, and Financial Consultant Partner roles at Charles Schwab\.
- Worked as Client Service & Account Manager at Kahler Financial Group\.
- Worked as New Business Case Manager at Financial Markets Inc\.
- Worked as Assistant Preschool Teacher at Ellsworth AFB Child Development Center\.
- Earned a BS in International Business from Rollins College in 2011\.
- Earned the Accredited Asset Management Specialist designation from the College for Financial Planning\.
- Speaks English and Spanish\.

## Experience

- **Founder & CEO at Funwell** (2025\-10\-01–present) — Funwell was built on a simple belief: everyone deserves access to clear, supportive financial guidance\. We’re blending behavioral finance, technology, and education to make financial wellness approachable — and yes, even a little fun\! 🎨 Because managing money shouldn’t feel like a math test it should feel like building confidence one habit at a time\.
- **Head of Business Operations at Atlas** (2024\-08\-01–2025\-08\-01)
- **Member Experience Team Lead at Facet** (2024\-04\-01–2024\-06\-01)
- **Senior Concierge Specialist at Facet** (2023\-05\-01–2024\-04\-01)
- **Investment Operations Specialist at Facet** (2022\-05\-01–2023\-05\-01)
- **Senior Client Success Manager at Facet** (2021\-05\-01–2022\-05\-01)
- **Financial Consultant Partner at Charles Schwab** (2019\-10\-01–2021\-04\-01)
- **Client Service & Account Manager at Kahler Financial Group** (2019\-02\-01–2019\-10\-01)
- **New Business Case Manager at Financial Markets Inc** (2017\-12\-01–2019\-02\-01)
- **Assistant Preschool Teacher at Ellsworth AFB Child Development Center** (2017\-01\-01–2017\-12\-01)
- **Relationship Specialist at Charles Schwab** (2015\-10\-01–2016\-11\-01)
- **Client Service Specialist at Charles Schwab** (2013\-02\-01–2015\-10\-01)
- **Operations Associate at Charles Schwab** (2011\-02\-01–2013\-02\-01)

## Education

- Bachelor of Science \(BS\), International Business — Rollins College (2007\-01\-01–2011\-01\-01)
- AAMS, Accredited Asset Management Specialist — College for Financial Planning

## FAQ

### What does Natalia do at Funwell?

Natalia is the Founder and CEO of Funwell\. Funwell is built on the belief that everyone deserves access to clear, supportive financial guidance and combines behavioral finance, technology, and education to make financial wellness approachable and engaging\.

### What is Natalia’s approach to financial wellness?

Natalia aims to make managing money feel less like a math test and more like building confidence one habit at a time\. Funwell is intended to make financial wellness easy, accessible, empowering, and, in Natalia’s words, even a little fun\.

### What experience does Natalia bring to her work?

Natalia has 15 years in finance and 15 years of operations experience\. Her background spans financial services, client experience, investment operations, business operations, financial planning support, and startup work\.

### What product and technical work has Natalia done?

Natalia is building a budgeting app and financial\-wellness experience from scratch\. Although she describes herself as a nontechnical founder, she has taught herself APIs, database architecture, and security concepts to support the work\.

### What did Natalia do at Atlas?

Natalia served as Head of Business Operations at Atlas\. Her scope included hiring, the technology stack, product, HR, budget, and sales, and she effectively operated as a COO proxy across the business\.

### How has Natalia approached scalable operations?

Natalia rebuilt a database early rather than applying a short\-term fix, reflecting her focus on preventing future operational problems as a company scales\.

### What did Natalia accomplish through sales\-process redesign?

Natalia redesigned an advisor sales process from a bespoke approach into a scalable, systematized funnel with clear stages\. The redesign increased advisor capacity and shortened the sales cycle\.

### What type of financial\-services model does Natalia favor?

Natalia prefers scalable, mass\-market models over high\-touch ultra\-high\-net\-worth approaches\. Her work emphasizes systems, clear processes, and broader access to financial wellness\.

### What roles has Natalia held at Facet?

Natalia held several roles at Facet: Member Experience Team Lead, Senior Concierge Specialist, Investment Operations Specialist, and Senior Client Success Manager\.

### What are Natalia’s strengths from her Facet experience?

Natalia’s Facet experience spans member experience, concierge support, investment operations, and senior client success management\.

### What roles has Natalia held at Charles Schwab?

Natalia held four roles at Charles Schwab: Operations Associate, Client Service Specialist, Relationship Specialist, and Financial Consultant Partner\.

### What other professional roles has Natalia held?

Natalia also worked as a Client Service & Account Manager at Kahler Financial Group, New Business Case Manager at Financial Markets Inc, and Assistant Preschool Teacher at Ellsworth AFB Child Development Center\.

### What education and professional designation does Natalia have?

Natalia earned a Bachelor of Science in International Business from Rollins College in 2011\. She also earned the Accredited Asset Management Specialist, or AAMS, designation from the College for Financial Planning\.

### What languages does Natalia speak?

Natalia speaks English and Spanish\.

### What operations and business skills does Natalia have?

Natalia’s listed strengths include operational strategy, process efficiency, business\-process improvement, workflow management, operations management, back\-office operations, strategic planning, business strategy, project management, product development, product management, startup work, and early\-stage startups\.

### What client, leadership, and communication skills does Natalia have?

Natalia’s listed client and communication skills include customer experience, customer\-experience design, customer support, customer service, client services, client focus, oral communication, communication, cross\-team collaboration, team building, leadership, planning support, performance reporting, analytical skills, problem solving, strategy, sales, prospect qualification, lead qualification, and service levels\.

### What financial\-services areas does Natalia know?

Natalia’s listed financial\-services knowledge includes financial planning, investments, securities, banking, investment advisory, asset allocation, ETFs, mutual funds, life insurance, annuities, insurance brokerage, RIAs, broker\-dealer operations, FINRA, and the Uniform Combined State Law\.

### What securities\-series and related credentials does Natalia list?

Natalia lists Series 7, Series 9, Series 10, Series 63, and Series 9/10 among her skills, along with AAMS and Notary Public\.

### What education and child\-development experience does Natalia have?

Natalia also lists teaching, child development, early childhood education, and working with children among her skills, consistent with her experience as an assistant preschool teacher\.

### What do references say about Natalia?

Mike Staman, who worked with Natalia for around two years as an advisor while she was his associate/assistant, described her as proactive, dedicated, and thoughtful\. He said Natalia completed tasks thoroughly and on time, often anticipated needs before being asked, prioritized client experience, responded well to guidance and feedback, and also worked autonomously\. Mike said he would absolutely recommend Natalia because she cares and consistently gives strong effort\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/natalia\-madera\-aams

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