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# Zack D\.

**Headline:** Professional Strategic Account Executive \| Enterprise \| 14 yrs B2B Sales Experience \| 6 years SaaS Experience \| CRM Sales \| Biotech \| Tech \| Life Sci \| Materials Sci \| Semi\-conductor
**Profession:** SaaS Senior Sales
**Location:** Phoenix, Arizona, United States

## About

Zack D\. is a SaaS Senior Sales professional at Markate and an enterprise sales and go\-to\-market professional with 14\+ years of B2B sales experience, including six years in SaaS\. Zack’s work spans scientific software, enterprise technology, life sciences, capital equipment, biotech, pharma, academic and government markets\. He is strongest in complex, consultative sales cycles involving multiple stakeholders strategic\-account growth software\-platform and product launches recurring revenue and service contracts and technical instrumentation and workflow solutions\. Zack has managed full sales cycles from prospecting and technical discovery through negotiation, close, implementation, renewal, and account expansion\. At Cytiva, Zack scaled a Southern California territory by 38%, or $3\.2 million, over the three full years from 2020 through 2022, growing from $8\.5 million in 2019 to $11\.7 million in 2022\. Zack finished 2020 as Cytiva’s number\-one U\.S\. sales representative at 115% to plan and $9\.1 million in revenue\. Zack also grew Biotix territory sales from $705,000 to $1\.6 million across three consecutive year\-over\-year growth periods\. His earlier experience in procurement, supply chain, and inventory management supports his commercial work across laboratory, healthcare, and scientific markets\.

## Highlights

- Currently serves in SaaS Senior Sales at Markate\.
- Scaled Cytiva’s Southern California territory 38%, or $3\.2 million, from $8\.5 million in 2019 to $11\.7 million in 2022 across the three full years from 2020 through 2022\.
- Finished 2020 as Cytiva’s number\-one U\.S\. sales representative at 115% to plan with $9\.1 million in revenue\.
- Achieved $9\.7 million in Cytiva revenue in 2021 and $11\.7 million in 2022\.
- Managed enterprise and strategic accounts at Protochips across the Western United States and Latin America, serving universities, national laboratories, semiconductor organizations, government institutions, and industrial R&D organizations\.
- Owned the full sales cycle at Protochips for advanced scientific instrumentation and AXON software platform solutions, including implementation and account expansion\.
- Sold advanced microscopy hardware\-and\-software workflows supporting data acquisition, analytics, synchronization, and experimental automation at Protochips\.
- Managed technical enterprise sales at Automated Engineering Services for bioreactors, process analytics instrumentation, homogenization systems, and automation\-focused laboratory technologies\.
- Managed Foxx Life Sciences sales across 26 states and developed distributor campaigns, partnership agreements, product launches, and training programs\.
- Managed more than 100 distributor representatives at Biotix across Southern California, Arizona, Utah, Nevada, Colorado, and Hawaii\.
- Grew Biotix sales 54% year over year from $705,000 to $1\.08 million\.
- Grew Biotix sales 25% year over year from $1\.08 million to $1\.35 million\.
- Grew Biotix sales 18% year over year from $1\.35 million to $1\.6 million\.
- Purchased more than $4 million annually in laboratory supplies, analytical instruments, and equipment for Novartis requirements through VWR and the ARIBA Supplier Network\.
- Returned more than $550,000 of excess VWR inventory to vendors in Q4 2011 and Q1 2012, crediting VWR’s bottom line by that amount\.
- Managed VWR inventory and procurement using SAP Software Solutions while working to maintain service levels between 95% and 100%\.
- Produced $37,669 in College Works Painting revenue in 10 weeks\.
- Hired six painters and nine marketers at College Works Painting and completed 18 of 18 jobs with a 100% satisfaction rate\.
- Holds a Bachelor of Science in Microbiology, General from Penn State University\.
- Holds a Bachelor of Science in Supply Chain and Information Systems Management from Pennsylvania State University\.

## Experience

- **SaaS Senior Sales at Markate** (2026\-06\-01–present)
- **Enterprise Sales Manager, Americas West & Latin America at Protochips** (2025\-11\-01–2026\-05\-01) — \*Position eliminated as part of company\-wide reduction in force \(RIF\)\* \- Managed enterprise and strategic accounts across universities, national laboratories, semi\-conductors, government institutions, and industrial R&D organizations throughout the Western U\.S\. and Latin America\. \- Owned full sales cycle for advanced scientific instrumentation and AXON software platform solutions, from prospecting and technical discovery through close, implementation, and account expansion\. \- Sold complex hardware \+ software workflow solutions supporting data acquisition, analytics, synchronization, and experimental automation within advanced microscopy environments\. \- Led consultative, multi\-stakeholder sales cycles involving principal investigators, facility directors, procurement teams, and executive decision\-makers\. \- Drove pipeline development, territory forecasting, renewal opportunities, and long\-term strategic account growth tied to institutional funding and enterprise research initiatives\. \- P
- **Enterprise Technical Sales Manager at Automated Engineering Services, Inc\.** (2023\-11\-01–2025\-10\-01) — \*Resigned due to company's cash flow and payroll issues\* \- Managed enterprise and strategic accounts across biotech, pharmaceutical, industrial, and research organizations throughout Southern California\. \- Sold complex technical solutions including bioreactors, process analytics instrumentation, homogenization systems, and automation\-focused laboratory technologies\. \- Consulted with scientists, process engineers, manufacturing teams, and lab leadership to optimize upstream workflows, process monitoring, and production efficiency\. \- Managed full sales cycle from prospecting and technical discovery through quoting, negotiation, close, and post\-sale account support\. \- Partnered with manufacturers and internal technical teams to support solution positioning, customer evaluations, and territory growth initiatives\. \- Maintained pipeline forecasting, strategic account planning, and CRM management across a highly technical multi\-product portfolio\.
- **SaaS & Service Contract Sales Specialist \- Enterprise accounts, SoCal at Cytiva** (2019\-11\-01–2023\-03\-01) — \- Managed enterprise accounts and recurring revenue business for scientific instrumentation, software, and service portfolio\. \- Sold service contracts, software solutions including Unicorn chromatography software, and post\-install support agreements tied to high\-value laboratory instrumentation platforms\. \- Partnered closely with CapEx sales teams to drive expansion revenue, account penetration, and long\-term customer retention strategies\. \- Conducted high\-level consultative discussions with biotech, pharma, and research customers around workflow optimization, instrument utilization, and operational continuity\. \- Finished ‘20 as the \#1 U\.S\. sales rep at 115% to plan with $9\.1M in revenue achieved $9\.7M in ‘21 and $11\.7M in ‘22\.
- **Sales Territory Manager – Enterprise Accounts, Southwest U\.S at Biotix** (2014\-10\-01–2018\-02\-01) — \-Manage over 100 distributor reps and the sales for the Biotix uTip and xTip lines, VWR Private Label, Neptune pipette tips, Gilson pipettes, PCR consumables, microcentrifuge tubes and other common lab consumables across SoCal, AZ, UT, NV, CO, and HI through VWR Int’l, Fisher Sci, Genesee Sci, Thomas Sci, Phenix Research and Greiner BioOne \- Grew ‘14\-‘15 sales 54% YoY from $705K to $1\.08M \- Grew ’15\-‘16 sales 25% YoY from $1\.08M to $1\.35M \- Grew ’16\-’17 sales 18% YoY from $1\.35M to $1\.6M \- Responsible for the development of business opportunities in the area of biotechnology, pharmaceutical, industrial, clinical, educational and medical device markets throughout my territory \- Train \+ educate my distributor reps on technical features of our products, how to sell vs competition and work together in field \- Provide expertise when needed on products at key customer accounts across territory to close business
- **Strategic Accounts Area Sales Manager – Western U\.S\. at Foxx Life Sciences** (2013\-06\-01–2014\-10\-01) — \- Ownership change from Roush Life Sciences to Foxx Life Sciences\* \- Manage sales for Foxx Life Sciences across 26 states \- Train and work with distributor representatives to sell our products \- Develop and implement strategic sales campaigns designed to market laboratory plasticware to distributors and major customers to target throughout the Western U\.S\. \- Research and analyze markets to identify new business opportunities \- Negotiate and administer partnership agreements with distributors \- Cultivate and maintain relationships with distributer representatives and new/existing accounts \- Manage new business development, launch new products, and create/ facilitate training programs to improve revenue streams \- Develop high\-impact presentations depicting product features, benefits and competitive advantages to enhance market potential
- **Supply Chain Analyst at CertainTeed** (2012\-07\-01–2013\-06\-01) — \- Analyze zones and rates we are using by plant and mode of transportation to decide if it is economical implement change \- Reduce costs by analyzing carrier rates from certain states and zips, and creating routing guides for all plants to follow \- Constantly analyze and record the raw material markets, indexes, and futures, and use this data to negotiate with suppliers \- Travel to plants to make sure plant is operating at max efficiency by following procedures put into place, and build relationship with carriers that we look to negotiate rates with in the future \- Update all monthly and quarterly raw material tables, graphs, and charts, and provide monthly PowerPoint on largest carrier \- Manage and monitor all other inbound/outbound transportation, supply chain, and purchasing data applicable to Ceilings
- **Corporate Buyer \- Healthcare, Chromatography, Lab Animal Science at VWR, part of Avantor** (2012\-03\-01–2012\-07\-01) — \- Stock all plants with enough inventory to fulfill sales orders in timely fashion, with both stock and non\-stock Healthcare, Chromatography, & Lab Animal Science materials \- Decisions of when to order and re\-order heavily take into account EOQ, safety stock, lead time, and ROP \- Decide on best plant to consolidate materials to based off transportation costs, carrying costs, and location of vendor, plant, and end\-user \- Diagnose issues regarding vendor and quantity minimums with both customer and customer care to get a purchase order  created with the items off the customer's sales order request \- Work closely with vendors to expedite items that fall on backorder reports\. Strive to keep backorder dollars with customers at a minimum and service level between 95%\-100% \- Also handles all cross\-dock orders for Healthcare, Chromatography, & Lab Animal Science materials \- All inventory management and procurement worked through SAP Software Solutions
- **Reverse Logistics Coordinator at VWR, part of Avantor** (2011\-08\-01–2012\-03\-01) — \- Responsible for coordinating all returns of overstocked inventory back to the vendor \- Run inventory reports in MS Access, MS Excel, and inventory tracking systems to locate over\-stocked inventory in VWR warehouses in the US, Canada, and Puerto Rico \- Constantly monitor inventory levels, consumption rates, and forecasts on an item\-level to check what is selling at a high enough rate to keep \- Oversee stocking requests to locate excess inventory with category managers \- Negotiate with vendors to return inventory that I have deemed excess \- Returned over $550K worth of products back to various vendors in first two quarters \(Q4 '11, Q1 '12\), which in turn credited the VWR bottom line by that amount
- **Buyer\-Novartis Procurement Team at VWR, part of Avantor** (2010\-10\-01–2011\-08\-01) — \- Responsible for purchasing over $4MM annually of laboratory supplies, analytical instruments, and equipment through ARIBA Supplier Network to meet pharmaceutical manufacturing, research, and developmental requirements of Novartis scientists \- Compare customer requirements against product specifications of multiple alternatives to determine the best balance between performance and cost \- Evaluate suppliers based on capability, performance and delivery, while working with them to improve cost, quality, delivery, and lead time, and most importantly, maintain positive supplier relationships \- Manage MS Access order\-database to distribute the workflow to the entire team \- Generate daily reports on purchase order status to facilitate efficient allocation of work and to inform management of the team’s productivity \- Responsible for training new employees
- **3rd Party Buyer at VWR, part of Avantor** (2010\-07\-01–2010\-10\-01) — \- Created new purchase orders with vendors at request of customers \- Confirmed with vendor that the item/order was in stock, pricing correct, and ship/delivery dates \- Maintainted excellent contact with customers and vendors regarding any changes or updates to the original order request \- Worked to reduce the size of the backorder report \- Set\-up new vendor requests in the the ESS purchasing sytem
- **Supply Chain Department Intern at Children's Hospital of Philadelphia** (2009\-05\-01–2009\-08\-01) — \- Department handles in excess of $200MM in pharmaceutical inventory each year \- Worked in procurement to monitor, re\-stock, and order inventory for the hospital \- Followed up with vendors to ascertain why item was not marked as received \- Gained experience with MS Excel and Lawson, an ERP system
- **Head of Field Maintenance and Head of Supervision at All\-Star Baseball Academy** (2008\-05\-01–2009\-08\-01) — \- Prepared field everyday for games at night\. Daily duties include dragging infield dirt, lining baselines, making sure field was playable \- Delegated work to others and trained them of specific duties
- **Branch Manager at College Works Painting** (2006\-12\-01–2007\-09\-01) — \- Produced revenues of $37,669 for College Works Painting in ten weeks \- Hired 6 painters and 9 marketers, prepared schedules, recorded daily hours and submitted payroll biweekly \- Commuted from Penn State to West Chester during weekends of Spring 2007 semester to establish a business presence by conducting neighborhood door\-to\-door marketing, advertising the business locally, and providing written estimates \- Completed 18/18 jobs with a 100% satisfaction rate

## Education

- Bachelor of Science, Supply Chain and Information Systems Management — Pennsylvania State University (2006\-06\-01–2010\-05\-01)
- Bachelor of Science \- BS, Microbiology, General — Penn State University

## FAQ

### What does Zack do?

Zack is currently a SaaS Senior Sales professional at Markate\. He is also an enterprise sales and go\-to\-market professional with experience selling SaaS, scientific software, service contracts, technical instrumentation, laboratory technologies, and workflow solutions\.

### What are Zack’s core sales strengths?

Zack’s strengths include managing complex, multi\-stakeholder enterprise sales cycles growing strategic accounts building pipeline and forecasts selling recurring\-revenue and service offerings launching products and software platforms and working consultatively with technical and executive stakeholders\. His markets include SaaS, enterprise technology, biotech, pharma, life sciences, academic and government research, capital equipment, materials science, and semiconductors\.

### What did Zack do at Protochips?

At Protochips, Zack managed enterprise and strategic accounts across universities, national laboratories, semiconductor organizations, government institutions, and industrial R&D organizations in the Western United States and Latin America\. He owned the full sales cycle for advanced scientific instrumentation and AXON software platform solutions, including prospecting, technical discovery, close, implementation, and account expansion\. His hardware\-and\-software solutions supported data acquisition, analytics, synchronization, and experimental automation in advanced microscopy environments\. Zack partnered with principal investigators, facility directors, procurement teams, executive decision\-makers, applications engineering, product management, leadership, and field service\. His position was eliminated as part of a company\-wide reduction in force\.

### What did Zack accomplish at Cytiva?

At Cytiva, Zack managed enterprise accounts and recurring\-revenue business for scientific instrumentation, software, and service offerings in Southern California\. He sold service contracts, Unicorn chromatography software, and post\-install support agreements for high\-value laboratory instrumentation platforms\. He worked with CapEx sales teams on expansion revenue, account penetration, and customer\-retention strategies, and conducted consultative discussions on workflow optimization, instrument utilization, and operational continuity with biotech, pharma, and research customers\.

### What were Zack’s Cytiva sales results?

Zack scaled Cytiva’s Southern California territory by 38%, or $3\.2 million, from $8\.5 million in 2019 to $11\.7 million in 2022 across the three full years from 2020 through 2022\. He finished 2020 as the number\-one U\.S\. sales representative at 115% to plan with $9\.1 million in revenue, then achieved $9\.7 million in 2021 and $11\.7 million in 2022\.

### What did Zack do at Automated Engineering Services?

At Automated Engineering Services, Zack managed enterprise and strategic accounts across biotech, pharmaceutical, industrial, and research organizations in Southern California\. He sold bioreactors, process analytics instrumentation, homogenization systems, and automation\-focused laboratory technologies\. Zack consulted with scientists, process engineers, manufacturing teams, and lab leadership on upstream workflows, process monitoring, and production efficiency\. He managed sales from prospecting and technical discovery through quoting, negotiation, close, and post\-sale support, while maintaining forecasting, strategic\-account planning, and CRM management\. Zack resigned because of the company’s cash\-flow and payroll issues\.

### What did Zack do at Foxx Life Sciences?

At Foxx Life Sciences, following an ownership change from Roush Life Sciences, Zack managed sales across 26 states in the Western United States\. He trained and worked with distributor representatives, developed strategic campaigns for laboratory plasticware, researched markets for new opportunities, negotiated and administered distributor partnership agreements, and managed new\-business development\. Zack also launched products, created and facilitated training programs, and developed presentations on product features, benefits, and competitive advantages\.

### What did Zack do at Biotix?

At Biotix, Zack managed more than 100 distributor representatives and sales across Southern California, Arizona, Utah, Nevada, Colorado, and Hawaii\. His portfolio included Biotix uTip and xTip lines, VWR Private Label, Neptune pipette tips, Gilson pipettes, PCR consumables, microcentrifuge tubes, and other laboratory consumables, sold through VWR International, Fisher Scientific, Genesee Scientific, Thomas Scientific, Phenix Research, and Greiner BioOne\. He developed opportunities in biotechnology, pharmaceutical, industrial, clinical, educational, and medical\-device markets and trained distributors on technical features and competitive positioning\.

### What sales growth did Zack deliver at Biotix?

Zack grew Biotix sales 54% year over year from $705,000 in 2014–2015 to $1\.08 million in 2015–2016\. He then grew sales 25% to $1\.35 million in 2016 and 18% to $1\.6 million in 2017\.

### What was Zack’s experience at VWR, part of Avantor?

Across several VWR, part of Avantor, roles, Zack worked in purchasing, reverse logistics, corporate buying, and customer\- and vendor\-facing order management\. His work involved laboratory supplies, analytical instruments, equipment, healthcare, chromatography, lab animal science, and inventory operations\.

### What did Zack do as a Buyer for the Novartis Procurement Team at VWR?

As a Buyer on the Novartis Procurement Team at VWR, Zack purchased more than $4 million annually in laboratory supplies, analytical instruments, and equipment through the ARIBA Supplier Network for Novartis manufacturing, research, and development requirements\. He compared requirements with alternative product specifications to balance performance and cost, evaluated suppliers on capability, performance, and delivery, managed an MS Access order database, generated daily purchase\-order reports, and trained new employees\.

### What did Zack accomplish as a Reverse Logistics Coordinator at VWR?

As a Reverse Logistics Coordinator at VWR, Zack coordinated returns of overstock inventory to vendors\. He used MS Access, MS Excel, and inventory\-tracking systems to identify excess inventory in VWR warehouses in the United States, Canada, and Puerto Rico monitored inventory levels, consumption rates, and forecasts worked with category managers and negotiated vendor returns\. In the first two quarters, Q4 2011 and Q1 2012, he returned more than $550,000 of products, crediting VWR’s bottom line by that amount\.

### What did Zack do as a Corporate Buyer at VWR?

As a Corporate Buyer for Healthcare, Chromatography, and Lab Animal Science at VWR, Zack stocked plants to fulfill sales orders and made replenishment decisions using EOQ, safety stock, lead time, and reorder points\. He selected consolidation plants based on transportation and carrying costs and vendor, plant, and end\-user locations\. Zack worked to minimize backorder dollars and maintain service levels between 95% and 100%, handled cross\-dock orders, and used SAP Software Solutions for inventory management and procurement\.

### What did Zack do as a 3rd Party Buyer at VWR?

As a 3rd Party Buyer at VWR, Zack created customer\-requested purchase orders, confirmed item availability, pricing, and delivery dates with vendors, kept customers and vendors informed about changes, worked to reduce the backorder report, and set up new vendor requests in the ESS purchasing system\.

### What did Zack do at CertainTeed?

At CertainTeed, Zack analyzed transportation zones, carrier rates, plant and transportation\-mode economics, and raw\-material markets, indexes, and futures\. He created routing guides, supported supplier negotiations, traveled to plants to review operating efficiency and build carrier relationships, maintained monthly and quarterly raw\-material reports and charts, delivered a monthly PowerPoint on the largest carrier, and monitored transportation, supply\-chain, and purchasing data for Ceilings\.

### What did Zack do at Children’s Hospital of Philadelphia?

During an internship in the Supply Chain Department at Children’s Hospital of Philadelphia, Zack worked in procurement to monitor, restock, and order inventory\. The department handled more than $200 million in pharmaceutical inventory each year\. Zack followed up with vendors on items not marked as received and gained experience with Microsoft Excel and the Lawson ERP system\.

### What did Zack accomplish at College Works Painting?

As Branch Manager at College Works Painting, Zack produced $37,669 in revenue in 10 weeks\. He hired six painters and nine marketers, prepared schedules, recorded daily hours, submitted payroll biweekly, and established a business presence in West Chester through door\-to\-door marketing, local advertising, and written estimates while commuting from Penn State on weekends during the Spring 2007 semester\. His team completed all 18 of 18 jobs with a 100% satisfaction rate\.

### What did Zack do at All\-Star Baseball Academy?

At All\-Star Baseball Academy, Zack served as Head of Field Maintenance and Head of Supervision\. He prepared the field daily for evening games by dragging infield dirt, lining baselines, and ensuring that the field was playable\. He also delegated work and trained others on specific duties\.

### What is Zack’s educational background?

Zack holds a Bachelor of Science in Microbiology, General from Penn State University and a Bachelor of Science in Supply Chain and Information Systems Management from Pennsylvania State University\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/zack\-d\-a9141834

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