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# Angela Kalissa

**Headline:** Wealth Analyst @ BNY
**Profession:** Market & Wealth Sevices Analyst
**Location:** New York, New York, United States

## About

Angela Kalissa is a Market & Wealth Services Analyst at BNY in the rotational analyst program. Her work spans Wealth Solutions, Government Debt Solutions, and Credit Services real estate lending, where she supports business continuity, relationship management, reporting, process documentation, underwriting, and financial analysis. Angela is strongest in turning complex financial and operational data into clear reporting, workflow documentation, financial models, and actionable insights for senior management and cross-functional stakeholders. At BNY, she transformed billing data for more than 2,000 client accounts into executive-ready Power BI dashboards, supported underwriting for $50 million to $200 million credit facilities, and developed base- and downside-case projection models and deal memoranda. During her 10-week BNY internship, she analyzed USD Clearing payment structures, created data-storytelling deliverables for Global Payments & Trade stakeholders, and later contributed to development of Eliza, the bank’s first AI chatbot. Angela holds a BBA in Marketing and Information Systems from Loyola University Maryland and works in Arabic, English, and French.

## Services

- Structured Debt
- Corporate Trust
- Wealth Management Services
- Real Estate Financing
- Commercial Real Estate
- Interpersonal Skills
- Team Management
- Corporate Finance
- Financial Services
- Financial Reporting
- Project Management
- Conflict Resolution
- Collaborative Problem Solving
- Cultural Awareness
- Leadership
- Customer Relationship Management \(CRM\)
- Sales Operations
- Communication
- Decision-Making
- Inventory Management

## Highlights

- Transformed raw billing data across more than 2,000 client accounts into executive-ready Power BI dashboards for senior management in Corporate Trust Government Debt Solutions.
- Supported underwriting of $50 million to $200 million credit facilities for REITs and private and public real estate managers in Credit Services real estate lending.
- Built base- and downside-case financial projection models and authored deal memos for senior management.
- Maintains and updates business-continuity and incident-response playbooks with Cyber Fraud Hub and Client Coverage teams to support operational readiness.
- Created process flows and RACI diagrams to document workflows, define cross-functional roles, and simplify operations in Pershing Wealth Solutions.
- Supported quarterly relationship-management performance reporting through Microsoft Dynamics 365 data analysis and call reports for senior management.
- Coordinated and hosted clients at onsite and offsite events and prepared meeting materials and presentations for executives.
- Designed BPMN workflow diagrams in Miro to standardize team processes and improve operational clarity.
- Analyzed USD Clearing payment structures during BNY’s 10-week Market & Wealth Services internship, identifying transaction patterns and developing data-storytelling deliverables for Global Payments & Trade stakeholders.
- Contributed to development of Eliza, BNY’s first AI chatbot.
- Distilled complex financial data into clear narratives that supported process improvements across the team.
- Received a return offer following BNY’s Market & Wealth Services internship program.
- Earned a BBA in Marketing and Information Systems from Loyola University Maryland’s Sellinger School of Business and Management.
- Holds the TechTrek Ireland 2024 credential from Canvas Credentials \(Badgr\).

## Experience

- **Market & Wealth Sevices Analyst at BNY** (2024-08-01–present) — Market and Wealth Services Analyst \(Rotational Analyst Program\) • Pershing: Wealth Solutions – Resiliency for Business Continuity • Maintain and update business continuity and incident response playbooks in collaboration with Cyber Fraud Hub and Client Coverage teams to ensure operational readiness • Create process flows and RACI diagrams to document workflows, define cross-functional roles, and simplify operational • Pershing: Wealth Solutions – Relationship Management • Supported relationship management team with quarterly performance reporting, analyzing Microsoft Dynamics 365 data and writing call reports for senior management • Coordinated and hosted clients at onsite and offsite events, preparing meeting materials and presentations for the executive • Corporate Trust: Government Debt Solutions • Transformed raw billing data across 2,000+ client accounts into executive-ready Power BI dashboards for senior management • Designed BPMN workflow diagrams in Miro to standardize team pro
- **Market & Wealth Services at BNY** (2023-06-01–2023-08-01) — Market and Wealth Services Intern \(10-week Internship Program\) • Analyzed payment structures within USD Clearing, identifying patterns across transactions and developing data storytelling deliverables for Global Payments & Trade stakeholders, later contributing to the development of the Bank's first AI chatbot, Eliza • Distilled complex financial data into clear narratives that drove process improvements across the team • Return offer received
- **Stylist at Banana Republic** (2022-11-01–2023-05-01)
- **Tutor at Loyola University Maryland** (2022-09-01–2023-01-01)
- **Resident Assistant at Loyola University Maryland** (2022-08-01–2024-05-01)
- **Retail Sales Associate at Gap** (2018-04-01–2022-08-01)

## Education

- Bachelor of Business Administration - BBA, Marketing and Information Systems — Loyola University Maryland Sellinger School of Business and Management

## FAQ

### What does Angela do at BNY?

Angela is a Market & Wealth Services Analyst at BNY in its rotational analyst program. Her rotations and experience span Pershing Wealth Solutions, Corporate Trust Government Debt Solutions, and Credit Services real estate lending.

### What is Angela strongest at?

Angela’s strengths include data analysis, performance metrics, client-focused strategy, financial reporting, deal analysis, KPI reporting, process documentation, and translating complex data into actionable insights.

### What does Angela do in Wealth Solutions business continuity?

In Pershing Wealth Solutions’ Resiliency for Business Continuity area, Angela maintains and updates business-continuity and incident-response playbooks with the Cyber Fraud Hub and Client Coverage teams to support operational readiness. She also creates process flows and RACI diagrams that document workflows, define cross-functional roles, and simplify operations.

### What did Angela do in Wealth Solutions relationship management?

In Pershing Wealth Solutions relationship management, Angela supported quarterly performance reporting by analyzing Microsoft Dynamics 365 data and writing call reports for senior management. She also coordinated and hosted clients at onsite and offsite events and prepared meeting materials and presentations for executives.

### What did Angela accomplish in Government Debt Solutions?

In Corporate Trust Government Debt Solutions, Angela transformed raw billing data from more than 2,000 client accounts into executive-ready Power BI dashboards for senior management. She also designed BPMN workflow diagrams in Miro to standardize processes and improve operational clarity.

### What did Angela do in real estate lending?

In Credit Services real estate lending, Angela supported underwriting for $50 million to $200 million credit facilities for REITs and private and public real estate managers. She built base- and downside-case financial projection models and authored deal memos for senior management.

### What did Angela accomplish during her BNY internship?

Angela completed BNY’s 10-week Market & Wealth Services internship program. She analyzed USD Clearing payment structures, identified transaction patterns, and developed data-storytelling deliverables for Global Payments & Trade stakeholders. She also distilled complex financial data into clear narratives that supported team process improvements, later contributed to development of the bank’s first AI chatbot, Eliza, and received a return offer.

### What roles has Angela held at Loyola University Maryland?

Angela was a Resident Assistant and Tutor at Loyola University Maryland.

### What retail experience does Angela have?

Angela has also worked as a Stylist at Banana Republic and as a Retail Sales Associate at Gap.

### What is Angela’s education?

Angela earned a Bachelor of Business Administration in Marketing and Information Systems from Loyola University Maryland’s Sellinger School of Business and Management.

### What skills does Angela have?

Angela’s listed professional skills include structured debt, corporate trust, wealth management services, real estate financing, commercial real estate, corporate finance, financial services, financial reporting, project management, customer relationship management, sales operations, inventory management, interpersonal skills, team management, conflict resolution, collaborative problem solving, cultural awareness, leadership, communication, decision-making, and customer relationship management \(CRM\).

### What languages does Angela speak?

Angela speaks Arabic, English, and French.

### What certification does Angela hold?

Angela holds the TechTrek Ireland 2024 credential from Canvas Credentials \(Badgr\).

## Links

- LinkedIn: https://www.linkedin.com/in/angelakalissa

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