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# Daniel Clifford

**Headline:** eCommerce & Digital Merchandising | Content Operations | Product Data & Catalog Management | Site Experience | Process Improvement
**Profession:** Merchandise Specialist
**Location:** Greater Boston

## About

Daniel Clifford is an Account Executive and Operations Manager at Freedom Digital Printing LLC, where he manages commercial-printing production from incoming orders through delivery. He coordinates schedules, labor, equipment capacity, materials, customer requirements, quality control, and deadlines while working with customers, vendors, and internal teams to resolve issues and maintain reliable execution. Daniel’s strengths include eCommerce and digital merchandising, content operations, product data and catalog management, site experience, process improvement, logistics, warehousing, and cross-functional project coordination. At Staples, he supported the migration of more than 2,000 custom-print SKUs to a new eCommerce purchasing platform and managed digital shelf quality across content, pricing, attributes, taxonomy, availability messaging, and alternative-product mappings. His earlier logistics roles involved coordinating shipments, warehousing, fulfillment, supply-chain partners, and freight-cost optimization. Daniel holds a Bachelor of Science in Liberal Arts/Management from Southern Vermont College. He brings analytical, operational, communication, planning, and relationship-management skills to complex, deadline-driven work.

## Services

- Oral Communication
- Procurement
- Operations
- Skilled Multi-tasker
- Purchase Orders
- Partner Relationship Management
- Supply Management
- Customer Relationship Management \(CRM\)
- Budget Management
- Writing
- Organization Skills
- Adobe InDesign
- Marketing Coordination
- Forms Development
- Rebranding
- Microsoft Word
- Public Relations
- Event Coordination
- Learning Management Systems
- Content Management
- Templates
- Business-to-Business \(B2B\)
- Business Relations
- Attention to Detail
- Data Entry
- Account Management
- Reliability
- Multitasking
- Business Planning
- Global Logistics

## Highlights

- Managed commercial-printing production operations at Freedom Digital Printing LLC from incoming orders through production, quality control, and final delivery.
- Scheduled and prioritized print jobs across competing deadlines, balancing labor, equipment capacity, materials, customer requirements, and turnaround times.
- Led production staff and maintained quality standards in a fast-paced, deadline-driven production environment.
- Partnered with customers, vendors, and internal teams to clarify specifications, troubleshoot issues, and keep printing projects on schedule.
- Improved printing workflows with practical solutions intended to reduce bottlenecks and minimize errors.
- Supported the migration of more than 2,000 custom-print SKUs to a new Staples eCommerce purchasing platform.
- Coordinated assortment setup, testing, edge-case handling, and issue resolution for the Staples Custom Print migration.
- Managed Staples digital shelf quality across product content, pricing, attributes, taxonomy, availability messaging, and alternative-product mappings.
- Analyzed weekly Staples category performance with Sigma and Excel, translating sales and customer-behavior data into recommended actions.
- Used FullStory and systematic site audits to identify customer friction, document defects, and coordinate improvements with Digital and Site Merchandising teams.
- Partnered with merchandising, pricing, content, operations, marketing, and external vendors across the end-to-end lifecycle of Staples’ Custom Print assortment.
- Coordinated vendor-to-warehouse and warehouse-to-client shipments at AIC - American International Chemical LLC.
- Optimized freight costs throughout the supply chain at AIC - American International Chemical LLC.
- Served as a liaison among management, sales, customer service, third-party warehouses, and 3PL partners at AIC - American International Chemical LLC.
- Coordinated and optimized shipments throughout the supply chain at NorthPoint.
- Served as a liaison among sales, management, clients, warehousing, and fulfillment at NorthPoint.

## Experience

- **Merchandise Specialist at Staples** (2025-02-01–2026-07-01) — Supported the migration of 2,000+ custom-print SKUs to a new eCommerce purchasing platform, coordinating assortment setup, testing, edge cases, and issue resolution. • Managed digital shelf quality across product content, pricing, attributes, taxonomy, availability messaging, and alternative-product mappings. • Analyzed weekly category performance using Sigma and Excel, translating sales and customer behavior data into insights and recommended actions. • Used FullStory and systematic site audits to identify customer friction, document defects, and coordinate improvements with Digital and Site Merchandising teams. • Partnered across merchandising, pricing, content, operations, marketing, and external vendors to support the end-to-end lifecycle of Staples’ Custom Print assortment.
- **Account Executive/ Operations Manager at Freedom Digital Printing LLC** (2018-09-01–2024-08-01) — Managed day-to-day production operations for a commercial printing business, coordinating workflow from incoming orders through production, quality control, and final delivery. • Scheduled and prioritized jobs across competing deadlines, balancing labor, equipment capacity, materials, customer requirements, and turnaround times. • Led production staff, resolved operational problems, and maintained quality standards in a fast-paced, deadline-driven environment. • Partnered with customers, vendors, and internal teams to clarify specifications, troubleshoot issues, and keep projects on schedule. • Improved workflows and developed practical solutions to reduce bottlenecks, minimize errors, and support reliable execution across the business.
- **Logistics Coordinator at AIC - American International Chemical LLC** (2017-08-01–2018-06-01) — Responsible for coordinating shipments from vendors to 3rd party warehousing and warehousing to clients. Optimized freight costs through all parts of the supply chain. Liaison between management/ sales and customer service to 3rd party warehouses and 3PL partners.
- **Logistics/ Warehousing Coordinator at NorthPoint** (2014-09-01–2017-08-01) — Coordinated and optimized all shipments throughout supply chain. Liaison between sales/ management/ clients and warehousing/ fulfillment.

## Education

- Bachelor of Science \(B.S.\), Liberal Arts/ Management — Southern Vermont College

## FAQ

### What does Daniel do?

Daniel is an Account Executive and Operations Manager at Freedom Digital Printing LLC. He manages day-to-day commercial-printing production operations, including workflow from incoming orders through production, quality control, and final delivery.

### What are Daniel’s core professional strengths?

Daniel is strongest in eCommerce and digital merchandising, content operations, product data and catalog management, site experience, process improvement, commercial-printing operations, logistics, warehousing, and cross-functional coordination.

### What does Daniel accomplish at Freedom Digital Printing LLC?

At Freedom Digital Printing LLC, Daniel schedules and prioritizes jobs across competing deadlines while balancing labor, equipment capacity, materials, customer requirements, and turnaround times. He leads production staff, resolves operational problems, maintains quality standards, works with customers and vendors to clarify specifications and troubleshoot issues, and improves workflows to reduce bottlenecks and errors.

### What was Daniel’s role in the Staples eCommerce platform migration?

At Staples, Daniel supported the migration of more than 2,000 custom-print SKUs to a new eCommerce purchasing platform. His work included coordinating assortment setup, testing, edge cases, and issue resolution.

### What digital merchandising work did Daniel perform at Staples?

Daniel managed digital shelf quality for Staples’ Custom Print assortment across product content, pricing, attributes, taxonomy, availability messaging, and alternative-product mappings. He also partnered with merchandising, pricing, content, operations, marketing, and external vendors across the assortment’s end-to-end lifecycle.

### How did Daniel use data and site analysis at Staples?

Daniel analyzed weekly category performance using Sigma and Excel, translating sales and customer-behavior data into insights and recommended actions. He also used FullStory and systematic site audits to identify customer friction, document defects, and coordinate improvements with Digital and Site Merchandising teams.

### What did Daniel do at AIC - American International Chemical LLC?

As a Logistics Coordinator at AIC - American International Chemical LLC, Daniel coordinated shipments from vendors to third-party warehousing and from warehousing to clients. He optimized freight costs throughout the supply chain and served as a liaison among management, sales, customer service, third-party warehouses, and 3PL partners.

### What did Daniel do at NorthPoint?

As a Logistics/Warehousing Coordinator at NorthPoint, Daniel coordinated and optimized shipments throughout the supply chain. He acted as a liaison among sales, management, clients, warehousing, and fulfillment.

### What is Daniel’s education?

Daniel earned a Bachelor of Science in Liberal Arts/Management from Southern Vermont College.

### What operations and supply-chain skills does Daniel bring?

Daniel’s operations, supply-chain, and logistics skills include procurement, purchase orders, supply management, order fulfillment, order management, supply planning, inventory planning, global logistics, logistics management, supply chain management, planning and scheduling, budget management, budgeting, financial management, budget tracking, operations management, business management, and business unit management.

### What content, marketing, and design skills does Daniel have?

Daniel’s eCommerce, content, marketing, and design skills include content management, marketing coordination, marketing, brand development, brand management, branding, rebranding, public relations, event coordination, event marketing, community management, community engagement, forms development, templates, Adobe InDesign, print design, graphic design, art direction, prepress, digital printing, design studio, and learning management systems.

### What project, planning, and analytical skills does Daniel have?

Daniel’s project and analytical capabilities include analytical skills, project coordination, project management, project work, project implementation, project development, project plans, project planning, timeline management, functional requirements, technical requirements, business planning, strategic planning, multiple-project management, organization skills, attention to detail, data entry, skilled multitasking, multitasking, reliability, adaptability, skill development, and leadership.

### What client, vendor, and communication skills does Daniel have?

Daniel’s relationship and communication skills include account management, client relations, customer relationship management, customer service, partner relationship management, vendor relations, business-to-business relationships, business relations, relationship building, oral communication, written communication, interpersonal communication, interpersonal skills, communication, teamwork, and Zoom.

### What tools and platforms has Daniel used?

Daniel works with Microsoft Office, Microsoft Word, Microsoft PowerPoint, SharePoint, Sigma, Excel, FullStory, Adobe InDesign, and Zoom.

## Links

- LinkedIn: https://www.linkedin.com/in/ACoAABCY4nUBgrddRU3V6qz8u_n9mytLae6sHD4

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