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# Charlie Gilbert

**Headline:** Territory Manager
**Profession:** Territory Manager
**Location:** Annapolis, Maryland, United States

## About

Charlie Gilbert is a Territory Manager at ToyotaLift Northeast, where he helps customers address warehousing needs across service, equipment, and automation to increase profit, reduce risk, and streamline day\-to\-day operations\. Charlie has built his entire career in sales, with experience spanning technology, hospitality, and equipment\. He is strongest in prospecting, relationship building, account management, complex stakeholder alignment, and solution\-oriented communication\. Charlie manages both short sales cycles of one to four weeks and enterprise cycles of four to six months, across deal sizes from $30,000–$40,000 to more than $2 million\. He closed a major $150 million warehouse deal after pursuing the account for five years, demonstrating persistence in long\-cycle selling\. When delivery delays or other issues arise, Charlie develops solutions internally before communicating with clients and will meet customers in person to resolve concerns and protect relationships\. His colleagues regularly seek his input on problem\-solving\. Earlier in his career, Charlie acquired more than 40 new accounts at Always Ice Cream Company and consistently met monthly sales quotas at ADP\. He plans to continue contributing as an individual contributor while working toward a future management role\.

## Services

- Time Management
- Prospecting Skills
- Relationship Building
- Lead Qualification
- Exceed Sales Goals
- Presentations
- Sales Presentations
- Business Relationship Management
- Sales Target Management
- Interpersonal Skills
- LinkedIn Sales Navigator
- Customer Retention
- Problem Solving
- Business Development
- Account Management
- Negotiation
- Communication
- Cold Calling
- New Business Development
- Business\-to\-Business \(B2B\)
- Management
- Sales
- Cardiopulmonary Resuscitation \(CPR\)
- Retail Sales
- Customer Satisfaction
- Bartending
- Point of Sale \(POS\) Systems
- Microsoft Excel Certification \(MOS\)
- Sales Process
- Direct Sales

## Highlights

- Serves as Territory Manager at ToyotaLift Northeast, helping customers with warehousing service, equipment, and automation\.
- Helps ToyotaLift Northeast customers increase profit, decrease risk, and streamline day\-to\-day warehouse operations\.
- Closed a major $150 million warehouse deal after pursuing the account for five years\.
- Manages sales cycles ranging from one to four weeks to four to six months\.
- Has handled deals from approximately $30,000–$40,000 to more than $2 million\.
- Manages complex deals with multiple stakeholders and keeps participants aligned\.
- Develops solutions internally before communicating delivery delays or other issues to clients\.
- Meets clients in person when needed to resolve issues and maintain relationships\.
- Built a sales career spanning technology, hospitality, and equipment\.
- Acquired more than 40 new accounts as Sales Manager at Always Ice Cream Company\.
- Managed both current and newly acquired client accounts at Always Ice Cream Company\.
- Prospected restaurant clients at Always Ice Cream Company through cold calls, email marketing, and in\-person drops\.
- Booked, managed, and ran catering events for Always Ice Cream Company\.
- Sold payroll and HR software to local businesses as an Associate District Manager at ADP\.
- Prospected ADP clients through cold calling, emails, drops, and leads\.
- Managed new and existing ADP accounts and sold additional services to existing clients\.
- Set and ran sales meetings and demonstrated ADP products to prospective clients\.
- Reached monthly sales quotas at ADP\.
- Earned a bachelor’s degree in Marketing from Towson University\.
- Earned an associate’s degree in Business, Management, Marketing, and Related Support Services from Anne Arundel Community College\.
- Earned a high school diploma from Broadneck High School\.

## Experience

- **Territory Manager at ToyotaLift Northeast** (2022\-06\-01–present) — Assist customers with all things warehousing, including service, equipment, and automation\. Help customers increase profit, decrease risk, and streamline their day to day operations\.
- **Sales Manager at Always Ice Cream Company** (2021\-08\-01–2022\-06\-01) — Sell variety of company products directly to new and existing clients\. Prospect new restaurants via cold calls, email marketing, and in\-person drops\. Acquire 40\+ new accounts and act as account manager to all current and new clients\. Book, manage, and run all catering events offered by Always Ice Cream
- **Associate District Manager at ADP** (2021\-06\-01–2021\-09\-01) — Sell Payroll & HR software to local business's Prospect new clients via cold calling, emails, drops, and leads Act as account manager for new and existing clients, and sell additional services to existing clients Set and run sales meetings and demonstrate ADP products to potential clients Reach all monthly sales quotas

## Education

- Bachelor's degree, Marketing — Towson University (2021\-01\-01)
- Associate's degree, Business, Management, Marketing, and Related Support Services — Anne Arundel Community College (2019\-01\-01)
- High School Diploma — Broadneck High School (2008\-01\-01–2012\-01\-01)

## FAQ

### What does Charlie do at ToyotaLift Northeast?

Charlie is a Territory Manager at ToyotaLift Northeast\. He assists customers with warehousing service, equipment, and automation, with the goal of helping them increase profit, decrease risk, and streamline everyday operations\.

### What are Charlie’s core sales strengths?

Charlie’s strengths include sales prospecting, relationship building, lead qualification, business development, account management, negotiation, communication, cold calling, new\-business development, B2B sales, and sales target management\. He also brings customer retention, customer satisfaction, customer service, sales operations, CRM, Salesforce\.com, LinkedIn Sales Navigator, and lead\-generation experience\.

### What types of deals and sales cycles has Charlie managed?

Charlie works across both short and long sales cycles\. He has handled sales cycles lasting one to four weeks as well as enterprise sales cycles lasting four to six months, with deals ranging from approximately $30,000–$40,000 to more than $2 million\.

### What major long\-cycle deal did Charlie close?

Charlie closed a major $150 million warehouse deal after a five\-year pursuit\. The result reflects his persistence in long\-cycle account development and complex deal management\.

### How does Charlie handle complex deals with multiple stakeholders?

Charlie is experienced in coordinating complex deals involving multiple stakeholders\. He focuses on keeping participants aligned and uses problem\-solving and communication to move issues toward resolution\.

### How does Charlie handle client issues and delivery delays?

When a delivery delay or other crisis arises, Charlie first works internally to develop a solution before communicating the issue to the client\. He is comfortable with ambiguity and firefighting, and he proactively meets clients in person when needed to resolve concerns and maintain relationships\.

### What did Charlie accomplish at Always Ice Cream Company?

At Always Ice Cream Company, Charlie served as Sales Manager, selling company products directly to new and existing clients\. He prospecting restaurants through cold calls, email marketing, and in\-person drops acquired more than 40 new accounts managed current and new client accounts and booked, managed, and ran the company’s catering events\.

### What did Charlie do at ADP?

At ADP, Charlie was an Associate District Manager who sold payroll and HR software to local businesses\. He prospecting through cold calling, emails, drops, and leads managed new and existing accounts sold additional services to existing clients ran sales meetings demonstrated ADP products and reached monthly sales quotas\.

### What are Charlie’s career background and goals?

Charlie has worked in sales throughout his career and has experience in the technology, hospitality, and equipment fields\. He is interested in joining an organization where he can make a positive impact and find growth opportunities, beginning as an individual contributor and eventually progressing into management\.

### What is Charlie’s educational background?

Charlie earned a bachelor’s degree in Marketing from Towson University and an associate’s degree in Business, Management, Marketing, and Related Support Services from Anne Arundel Community College\. He also earned a high school diploma from Broadneck High School\.

### What additional business, technology, and operational skills does Charlie list?

Charlie’s sales and business capabilities also include time management, presentations and sales presentations, business relationship management, management, direct sales, outside sales, retail sales, retail, sales process and sales processes, marketing strategy, social media marketing, social media, event management, team management, teamwork, interpersonal skills, interpersonal communication, difficult\-situation management, and problem\-solving\. He works with Microsoft Office, Microsoft Word, Microsoft Excel, point\-of\-sale systems, and CRM tools, and his listed skills include Microsoft Excel Certification \(MOS\), cardiopulmonary resuscitation \(CPR\), and bartending\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAACUqlRMBH3iV4oWgWQRuYsUHjZbwaPIw8EY

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