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# Taylor Gallagher

**Headline:** Client Advisor \- Consultative Sales \- Beauty & Self Care Industry Entrepreneur
**Profession:** Hair Gall Owner
**Location:** Atlanta Metropolitan Area

## About

Taylor Gallagher is the owner of Hair Gall, a self\-employed beauty and self\-care business built through consultative selling, referral\-based growth, and trust\-based client relationships\. With 20 years of experience in the beauty, wellness, and self\-care industry and in consultative sales, Taylor specializes in high\-touch discovery, personalized recommendations, client retention, and full\-cycle client management—from outreach and inquiry through consultation, booking, service fulfillment, follow\-up, and repeat business\. Taylor has grown Hair Gall revenue by 85% from 2021 to 2022 and by an additional 60% from 2023 to 2025, while maintaining a 96% retention rate and converting 90% of initial hair\-extension consultations into long\-term repeat clients\. Earlier, Taylor managed a $120,000\-plus annual behind\-the\-chair revenue book at Blown Away Hair Salon\. Taylor also brings teaching and sales\-leadership experience, including two years educating aspiring cosmetologists at Aveda Institutes and building and leading a team of eight sales representatives at Arbonne within two years, earning multiple promotions\.

## Services

- Marketing Operations
- Hair Restoration
- Trust Building
- Lead Management
- Revenue Generation
- Upselling
- Lead Generation
- Business Development
- Appointment Scheduling
- Scheduling
- client records
- Customer Service
- Customer Relationship Management \(CRM\)
- Education
- Customer Retention
- Client Relations
- Client Relationship Strengthening
- buisness growth strategy
- Business Management
- Hair Care
- Hair Extensions
- Hair Cutting
- Hair Styling
- Salesforce Sales Cloud
- Business Strategy
- Team Management
- Event Planning
- Consultative Selling
- HubSpot
- Time Management

## Highlights

- Built Hair Gall from the ground up as a referral\-driven beauty and self\-care business\.
- Converted 90% of initial hair\-extension consultations into long\-term repeat clients at Hair Gall\.
- Maintained a 96% client retention rate at Hair Gall\.
- Grew Hair Gall revenue by 85% from 2021 to 2022\.
- Grew Hair Gall revenue by an additional 60% from 2023 to 2025\.
- Managed the full Hair Gall client lifecycle from inquiry and consultation through booking, follow\-up, and repeat business\.
- Independently managed Hair Gall prospecting, scheduling, payments, client records, marketing, purchasing, and daily operations\.
- Built and maintained a loyal, high\-level clientele at Blown Away Hair Salon through personalized consultations, recommendations, relationship building, and referrals\.
- Cultivated and managed a behind\-the\-chair book generating more than $120,000 in annual revenue at Blown Away Hair Salon\.
- Achieved an average 35% upsell rate with new clientele at Blown Away Hair Salon\.
- Averaged $24 retail per client ticket at Blown Away Hair Salon\.
- Grew a behind\-the\-chair book of business by an average of 20% year over year at Blown Away Hair Salon\.
- Generated $30 to $35 in upsells per ticket through consultative client conversations\.
- Tracked retail\-per\-ticket results of $20 to $25\.
- Educated aspiring cosmetologists for two years at Aveda Institutes in sales, consultation, technical skills, communication, product knowledge, and professional client care\.
- Led hands\-on demonstrations and PowerPoint presentations as an Aveda Educator at Aveda Southeast Powered by The Salon People\.
- Taught aspiring cosmetologists to identify client needs and confidently recommend appropriate services and products\.
- Built and led a team of eight sales representatives at Arbonne within two years\.
- Earned multiple promotions at Arbonne\.
- Brings 20 years of experience in the beauty, wellness, and self\-care industry and in consultative sales\.

## Experience

- **Hair Gall Owner at self employed** (2020\-04\-01–present) — \-Grew a successful, referral driven business through consultative selling, and trust based relationships \-converted 90% of initial hair extension consultation into long term repeat clients \-grew business revenue 85%  from 2021\-2022 with an additional 60% from \[contact removed\]% retention rate \-managed complete client journey from initial inquiry&gt;consultation&gt;booking&gt;follow\-up&gt;repeat buisness independently managed prospecting, scheduling, payments, client records, marketing, purchasing, and daily operations
- **Aveda Educator at Aveda Southeast Powered by The Salon People** (2012\-01\-01–2014\-11\-01) — \-Educated aspiring cosmetologist in client consultation, communication, product knowledge, and professional care\. \-Lead demonstrations and presentations through hands on learning an powerpoint lessons\. \-Taught students how to understand client needs an confidently recommend appropriate services and products\.
- **Teacher at Aveda Institute of South Florida** (2012\-01\-01–2014\-01\-01) — Educated aspiring cosmetologists in client consultation, communication, product knowledge, and professional client care\.
- **Hairstylist at Blown Away Hair Salon** (2009\-11\-01–2020\-01\-01) — \-Built and maintained a loyal, high level clientele through personalized consultations, relationship building, expert recommendations, an referrals\. \- Cultivated and managed a  $120,000\+ annual revenue book of behind the chair \-Achieved an average of 35% upsell rate in new clientele \-Averaged $24 RPCT \-Grew my book of business at an average of 20% Y\-O\-Y

## Education

- Florida State University
- Aveda
- Licensed Cosmetologist, Cosmetology, Barber/Styling, and Nail Instructor — Aveda
- Florida State University

## FAQ

### What does Taylor do?

Taylor is the owner of Hair Gall, a self\-employed beauty and self\-care business\. Taylor manages the complete client journey, including prospecting and outreach, inquiries, consultations, booking, service fulfillment, follow\-up, repeat business, scheduling, payments, client records, marketing, purchasing, and daily operations\.

### How much experience does Taylor have?

Taylor has 20 years of experience in the beauty, wellness, and self\-care industry, including 20 years in consultative sales\.

### What are Taylor’s strongest professional capabilities?

Taylor’s strengths include high\-touch consultative sales, deep discovery of client needs and wants, trust building, rapport development, personalized recommendations, client retention, revenue generation, and full sales\-cycle management\.

### What has Taylor accomplished at Hair Gall?

At Hair Gall, Taylor built a successful referral\-driven business through consultative selling and trust\-based relationships\. Taylor converted 90% of initial hair\-extension consultations into long\-term repeat clients, maintained a 96% retention rate, grew revenue 85% from 2021 to 2022, and grew revenue by an additional 60% from 2023 to 2025\.

### How does Taylor manage the client journey at Hair Gall?

Taylor manages the Hair Gall sales process from initial outreach or inquiry through consultation, booking, service fulfillment, follow\-up, and repeat business\. Taylor independently handles prospecting, appointment scheduling, payments, client records, marketing, purchasing, and daily business operations\.

### What beauty services and consultations does Taylor specialize in?

Taylor is experienced in hair extensions, hair restoration, hair care, hair cutting, and hair styling\. Taylor uses deep discovery during high\-ticket extension consultations to understand client needs and recommend appropriate services and products\.

### What sales metrics has Taylor delivered?

Taylor successfully generated upsells of $30 to $35 per ticket through personable, consultative client conversations\. Taylor also tracked retail\-per\-ticket results of $20 to $25 and averaged $24 RPCT in prior behind\-the\-chair work\.

### What did Taylor accomplish at Blown Away Hair Salon?

At Blown Away Hair Salon, Taylor built and maintained a loyal, high\-level clientele through personalized consultations, relationship building, expert recommendations, and referrals\. Taylor cultivated and managed a behind\-the\-chair book producing more than $120,000 in annual revenue\.

### What growth and sales results did Taylor achieve at Blown Away Hair Salon?

Taylor achieved an average 35% upsell rate among new clientele, averaged $24 retail per client ticket, and grew the book of business by an average of 20% year over year at Blown Away Hair Salon\.

### What did Taylor do at Aveda Institute of South Florida?

Taylor was a teacher at Aveda Institute of South Florida, educating aspiring cosmetologists in client consultation, communication, product knowledge, and professional client care\. Taylor served as an educator at Aveda Institutes for two years and taught sales, consultation, and technical skills\.

### What did Taylor do at Aveda Southeast Powered by The Salon People?

As an Aveda Educator at Aveda Southeast Powered by The Salon People, Taylor educated aspiring cosmetologists in client consultation, communication, product knowledge, and professional care\. Taylor led demonstrations and presentations through hands\-on learning and PowerPoint lessons, and taught students to understand client needs and confidently recommend appropriate services and products\.

### What sales leadership experience does Taylor have at Arbonne?

At Arbonne, Taylor built and led a team of eight sales representatives within two years and earned multiple promotions\.

### What sales and client\-relationship skills does Taylor bring?

Taylor’s sales and business skills include consultative selling, sales, upselling, sales presentations, client presentations, sales processes, lead generation, lead management, business development, revenue generation, customer retention, client relations, client relationship strengthening, customer service, CRM, and trust building\.

### What business and operations skills does Taylor bring?

Taylor’s operations and business\-management experience includes marketing operations, business growth strategy, business strategy, business management, operations management, entrepreneurship, scheduling and appointment scheduling, client\-record management, time management, organizational development, organizational leadership, organizational effectiveness, team management, and distributed team management\.

### What systems and tools has Taylor used?

Taylor has experience with Salesforce Sales Cloud, Salesforce Marketing Cloud, HubSpot, SalesLoft, Microsoft Office, Google Workspace, and Google\+\.

### What additional functional experience does Taylor have?

Taylor’s additional experience includes education, training and development, event planning, event management, event marketing, corporate events, fundraising, and nonprofit organizations\.

### What education and licensure does Taylor have?

Taylor attended Aveda and Florida State University\. Taylor is also a Licensed Cosmetologist in Cosmetology, Barber/Styling, and Nail Instruction through Aveda\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/taylor\-gallagher\-a7b12b195

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