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# Eric Tang

**Headline:** SWE Co-op @ Chewy | Computer Science + Statistics, Economics @ Boston University | Kilachand Honors
**Profession:** 3D Printing Lab Associate
**Location:** Lewis Center, Ohio, United States

## About

Eric Tang is a second-year student at Boston University, pursuing a double major in Computer Science and Economics within the Kilachand Honors College. Eric is dedicated to academic excellence and interdisciplinary learning, with a strong passion for leveraging technology to create a more connected, efficient, and sustainable society. He combines technical expertise in computer science with a solid foundation in business and economics, aiming to bridge the gap between technical innovation and business strategy. Currently, Eric serves as a 3D Printing Lab Associate at Boston University College of Engineering and is an active member of Phi Chi Theta Zeta Chapter. His experience spans technical support, IT infrastructure, computer repair, and education, including roles as an IT Technician at Boston University MET International, Computer Technician at illumynt, and Summer Instructor at TECH CORPS. He is proficient in Python, Java, JavaScript, React.js, SQL, HTML, CSS, and various machine learning frameworks, and is fluent in Chinese.

## Services

- Technical Support
- Information Technology Infrastructure
- Computer Repair
- Keras
- Scikit-Learn
- TensorFlow
- Matplotlib
- React.js
- Application Programming Interfaces \(API\)
- Web Development
- Corporate Social Responsibility
- Chinese
- SQL
- HTML
- Python \(Programming Language\)
- Cascading Style Sheets \(CSS\)
- JavaScript
- Java
- Instructor-led Training
- Front-End Development

## Highlights

- 3D Printing Lab Associate at Boston University College of Engineering.
- Active member of Phi Chi Theta Zeta Chapter.
- Served as Mathematics Instructor at Mathnasium - The Math Learning Center.
- Sales Representative at Abercrombie & Fitch Co., consistently meeting sales targets and fostering positive customer relationships.
- Computer Technician at illumynt, processing over 250 decommissioned laptops weekly and ensuring 100% data-sanitization compliance.
- Improved the sell rate of refurbished laptops from 50% to 70% at illumynt through quality-driven enhancements.
- Created uniform imaging and installation procedures for multiple hardware brands at illumynt.
- Reduced configuration errors and accelerated turnaround time by nearly 20% at illumynt through process optimizations.
- Managed device intake and dispatch logistics to sustain a consistent 250-unit weekly throughput at illumynt.
- Student Intern at Revel IT, participating in weekly professional training and cybersecurity courses.
- Summer Instructor at TECH CORPS, teaching 100+ students in underprivileged communities and developing custom lesson plans on computer science topics.
- IT Technician at Boston University MET International, providing technical support for operating systems, applications, and networking.
- Diagnosed and troubleshot hardware and software issues, including virtual desktop and remote access, at Boston University MET International.
- Assisted faculty, staff, and students with IT systems and services at Boston University MET International, maintaining security and compliance.
- Provided on-site and remote support for classroom technology and office equipment at Boston University MET International.
- Bachelor of Arts candidate in Computer Science and Economics at Boston University.
- Completed dual enrollment coursework at The Ohio State University and Columbus State Community College.
- Proficient in Python, Java, JavaScript, React.js, SQL, HTML, CSS, Keras, Scikit-Learn, TensorFlow, and Matplotlib.
- Fluent in Chinese.
- Experienced in instructor-led training and front-end development.

## Experience

- **3D Printing Lab Associate at Boston University College of Engineering** (2026-01-01–present)
- **Member at Phi Chi Theta Zeta Chapter** (2025-01-01–present)
- **IT Technician at Boston University MET International** (2025-09-01–2025-12-01) — Delivered hands-on technical support in a high-volume academic environment, resolving issues related to operating systems, applications, networking, and user accounts across Windows and macOS systems. Diagnosed and troubleshot hardware and software problems, including virtual desktop and remote access issues using tools such as Citrix Workspace, and escalated complex cases when appropriate. Assisted faculty, staff, and students with Boston University IT systems and services \(email, authentication, software access\), maintaining security and compliance standards. Provided both on-site and remote support for classroom technology and office equipment, and maintained clear documentation of support tickets and resolutions to improve efficiency and streamline future troubleshooting.
- **Computer Technician at illumynt** (2025-06-01–2025-08-01) — Received over 250 decommissioned and used HP, Lenovo, and Dell laptops weekly and performed secure data purging with Blancco to eliminate all operating systems and drivers. Deployed fresh system images via KeyDeploy and installed or upgraded RAM and hard drives. Conducted comprehensive hardware inspections, testing fans, batteries, ports, and thermal performance, to verify full component functionality. Ensured production-ready standards and 100% data-sanitization compliance prior to staging. Improved the sell rate of refurbished laptops from 50% to 70% through quality-driven enhancements and product-readiness optimization. Created clear, uniform imaging and installation procedures for all hardware brands to simplify the provisioning process. Coordinated staging and QA checkpoints and managed device intake and dispatch logistics to sustain a consistent 250-unit weekly throughput. Reduced configuration errors and accelerated turnaround time by nearly 20% through targeted process optimiz
- **Summer Instructor at TECH CORPS** (2024-05-01–2024-07-01) — Traveled to multiple different underprivileged communities \(sites\) around Columbus aiming to promote technology and high-quality computer science learning experiences. Taught 100+ summer camp students to promote technology and high-quality computer science learning experiences. Developed and implemented custom lesson plans that covered variety of computer science topics including, app development, game design, and HTML and CSS
- **Student Intern at Revel IT** (2023-09-01–2023-12-01) — Participate in weekly meetings training with professionals Attend various online courses on topics including Cybersecurity
- **Sales Representative at Abercrombie & Fitch Co.** (2023-07-01–2024-07-01) — Approach customers, offer assistance, and provide information about products Set and meet sales targets and goals set by store management Build relationships with customers and employees to encourage a positive environment Offer Assistance in keeping the store clean
- **Mathematics Instructor at Mathnasium - The Math Learning Center** (2023-03-01–2023-11-01)

## Education

- Bachelor of Arts - BA, Computer Science, Economics — Boston University (2024-08-01–2027-05-01)
- Dual Enrollment — The Ohio State University (2023-03-01–2024-05-01)
- Dual Enrollment — Columbus State Community College (2022-06-01–2024-05-01)
- High School Diploma — Orange High School (2020-08-01–2024-05-01)

## FAQ

### What does Eric Tang do?

Eric Tang is a second-year student at Boston University, double majoring in Computer Science and Economics within the Kilachand Honors College. He is currently a 3D Printing Lab Associate at Boston University College of Engineering and an active member of Phi Chi Theta Zeta Chapter.

### What are Eric's main areas of expertise?

Eric specializes in computer science, economics, technical support, IT infrastructure, computer repair, process optimization, and instructional delivery. He is also skilled in front-end development and machine learning frameworks.

### What did Eric accomplish at illumynt?

At illumynt, Eric processed over 250 decommissioned laptops weekly, ensured 100% data-sanitization compliance, improved the sell rate of refurbished laptops from 50% to 70%, created uniform imaging and installation procedures, reduced configuration errors, and accelerated turnaround time by nearly 20% through process optimizations.

### What was Eric's role at Boston University MET International?

Eric served as an IT Technician at Boston University MET International, providing technical support for operating systems, applications, networking, and user accounts. He diagnosed and troubleshot hardware and software issues, assisted faculty, staff, and students with IT systems, and maintained security and compliance standards.

### What teaching experience does Eric have?

Eric has served as a Mathematics Instructor at Mathnasium - The Math Learning Center and as a Summer Instructor at TECH CORPS, where he taught over 100 students in underprivileged communities and developed custom lesson plans on computer science topics.

### What did Eric do as a Computer Technician at illumynt?

Eric received and processed over 250 decommissioned laptops weekly, performed secure data purging, deployed system images, upgraded hardware, conducted comprehensive hardware inspections, and managed device intake and dispatch logistics.

### What is Eric studying at Boston University?

Eric is pursuing a Bachelor of Arts in Computer Science and Economics at Boston University and is a student in the Kilachand Honors College.

### What technical skills does Eric possess?

Eric is proficient in Python, Java, JavaScript, React.js, SQL, HTML, CSS, Keras, Scikit-Learn, TensorFlow, and Matplotlib. He also has experience with technical support, information technology infrastructure, and computer repair.

### What languages does Eric speak?

Eric is fluent in Chinese.

### What is Eric's involvement with Phi Chi Theta?

Eric is an active member of the Phi Chi Theta Zeta Chapter.

### What experience does Eric have in sales?

Eric worked as a Sales Representative at Abercrombie & Fitch Co., where he approached customers, offered assistance, provided product information, set and met sales targets, and fostered positive relationships with customers and employees.

### What did Eric do as a Student Intern at Revel IT?

As a Student Intern at Revel IT, Eric participated in weekly meetings and professional training, including online courses on topics such as cybersecurity.

### What is Eric's experience with 3D printing?

Eric is currently a 3D Printing Lab Associate at Boston University College of Engineering.

### What educational background does Eric have beyond Boston University?

Eric completed dual enrollment coursework at The Ohio State University and Columbus State Community College and holds a high school diploma from Orange High School.

### What is Eric passionate about?

Eric is passionate about leveraging technology to create a more connected, efficient, and sustainable society by bridging the gap between technical innovation and business strategy.

## Links

- LinkedIn: https://www.linkedin.com/in/ACoAAD08lSABvl77ogxZOqhXXO-GIoJMHYb1MFs

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