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# Shane Devero

**Headline:** Operations Partner
**Profession:** Operations Partner
**Location:** Los Angeles, CA, USA

## About

Shane Devero is an operations and project leader currently serving as Operations Partner at a stealth startup, Project Manager at ENT Senior Care Group, and Operations Lead with VP\-level scope at Draft Brackets\. Shane is strongest at translating ambiguous, cross\-functional work into repeatable processes, particularly where product launches, regulated operations, laboratory workflows, software systems, and go\-to\-market execution intersect\. At Quickmed Diagnostic, Laboratories, Shane led the full product\-development lifecycle for two clinical diagnostic panels with more than 30 tests each, coordinated validation work with McKesson and Thermo Fisher, and drove FDA submission and approval processes through market launch\. Shane also deployed a visual countdown workflow enhancement that raised SLA adherence from 95% to 99\.9% and prevented approximately $65 million in annual revenue leakage from refunds\. Earlier hands\-on laboratory leadership experience includes managing lab\-floor operations, equipment, high\-volume COVID\-19 testing workflows, and operational transitions\. Shane holds a Bachelor of Science in Chemistry from UCLA and combines technical laboratory knowledge with operational, product, vendor, and business\-team leadership\.

## Highlights

- Led end\-to\-end development and market launch of two clinical diagnostic panels with more than 30 tests each at Quickmed Diagnostic, Laboratories\.
- Managed analytical\-validation work with McKesson and Thermo Fisher under aggressive timelines\.
- Drove FDA submission and approval processes for clinical diagnostic products while meeting regulatory requirements\.
- Designed and implemented a visual countdown workflow system that improved SLA adherence and test\-turnaround performance from 95% to 99\.9%\.
- Prevented approximately $65 million in annual revenue leakage from customer refunds through a workflow enhancement\.
- Identified a customer\-refund problem estimated at $2\.5 million every two weeks\.
- Led LIMS enhancements with engineering teams using Agile methodologies to optimize laboratory workflows\.
- Led change\-control processes for the BerryDX B2B LIMS platform, improving reliability and operational readiness\.
- Implemented a nationwide inventory\-management system that reduced procurement costs and improved supply availability\.
- Delivered 12\-hour RT\-PCR turnaround times at high\-volume COVID\-19 testing sites through staff scheduling, workflow coordination, and quality controls\.
- Spearheaded centralized digital archiving at ENT Senior Care Group, improving data accessibility, compliance, and audit readiness\.
- Automated thousands of repetitive healthcare record uploads while building human safeguards into healthcare automation\.
- Led workflow improvements for patient records, insurance billing, and electronic health record integrations across clinical, administrative, billing, and technical teams\.
- Designed operational workflows for startup launch readiness, including logistics coordination, compliance considerations, and vendor onboarding\.
- Led operations for a regulated consumer technology platform, including payments, user operations, operational roadmaps, and cross\-functional execution\.
- Contributed to GraduateGigs strategic planning, partnership outreach, and early investor conversations\.
- Researched and synthesized organometallic compounds in UCLA’s Diaconescu Group, with an emphasis on inorganic chemistry\.
- Generated nearly $22,000 in personal sales each month at LA Urban Fitness\.

## Experience

- **Operations Partner at Stealth Startup** (2025\-06\-01–present) — Analyzed customer survey data and market signals to assess product–market fit and inform product positioning and launch strategy\. • Designed operational workflows supporting launch readiness, including logistics coordination, compliance considerations, and vendor • onboarding\. • Partnered with cross\-functional stakeholders to align product, operations, and go\-to\-market execution under tight timelines\. • Translated ambiguous early\-stage requirements into repeatable operational processes to support scalable growth\.
- **Project Manager at ENT Senior Care Group** (2024\-06\-01–present) — Led implementation of workflow improvements for patient records and insurance billing across clinical and administrative teams\. • Spearheaded transition to a centralized digital archiving system, improving data accessibility, compliance, and audit readiness\. • Coordinated cross\-department stakeholders to streamline electronic health record integrations and reduce operational friction\. • Acted as liaison between clinical, billing, and technical teams to ensure alignment, clear ownership, and on\-time delivery\.
- **Operations Lead \(VP\-level scope\) at Draft Brackets** (2023\-07\-01–present) — Led day\-to\-day operations for a consumer technology platform, overseeing payments, user operations, and internal processes\. • Defined and executed operational roadmaps aligned with short\- and long\-term business objectives using Agile planning practices\. • Partnered with leadership to design operational strategies for growth in a regulated environment\. • Built and iterated processes to support user acquisition and retention, improving consistency of platform engagement\. • Coordinated cross\-functional teams \(product, engineering, vendors\) to unblock execution and maintain operational momentum\.
- **Project Manager at Quickmed Diagnostic, Laboratories** (2022\-10\-01–2023\-09\-01) — Employee \#3 • Product Development • Led end\-to\-end product development for two clinical diagnostic panels \(30\+ tests each\), managing timelines, dependencies, and vendor • coordination\. • Collaborated with cross\-functional teams and third\-party partners \(McKesson, Thermo Fisher\) to complete analytical validations under aggressive • timelines\. • Drove FD • A submission and approval processes, ensuring compliance with regulatory standards and successful market launch\. • Partnered with engineering teams using Agile methodologies to design and implement LIMS enhancements optimizing lab workflows\. • Led change\-control processes for a B2B LIMS platform \(BerryDX\), improving system reliability and operational readiness\. • Deployed a workflow enhancement that improved SLA adherence from 95% to 99\.9%, preventing approximately $65M in annual revenue leakage\.
- **Operations Manager at Quickmed Diagnostic, Laboratories** (2022\-06\-01–2023\-09\-01) — Managed day\-to\-day laboratory operations, overseeing team performance, vendor relationships, and budget optimization\. • Implemented a nationwide inventory management system, reducing procurement costs and improving supply availability\. • Built scalable operational processes to support periods of rapid growth while maintaining quality and compliance standards\. • Optimized provider locations and reference lab partnerships to reduce costs and improve turnaround times\.
- **Contractor at Sameday Health** (2021\-03\-01–2022\-06\-01) — Supervised laboratory operations and day\-to\-day execution for high\-volume COVID\-19 testing sites\. • Delivered 12\-hour RT\-PCR turnaround times by coordinating staff scheduling, workflows, and quality controls\. • Supported operational transition following acquisition by Quickmed Diagnostic\.
- **Clinical Laboratory Lead at Quickmed Diagnostic, Laboratories** (2021\-03\-01–2022\-06\-01) — Laboratory Lead at QMD\-LA Oversee day to day operations Maintain Laboratory Equipment and Machines
- **Board Member at GraduateGigs** (2021\-01\-01–2021\-06\-01) — Contributed to strategic planning and executive discussions focused on user growth and business sustainability\. • Supported partnership outreach and early investor conversations\.
- **Undergraduate Research Lab Assistant at University of California, Los Angeles** (2018\-05\-01–2019\-05\-01) — Researched and synthesized Organometallic compounds in the UCLA Department of Chemistry and Biochemistry in the Diaconescu Group\. Strong emphasis on inorganic chemistry\.
- **Sales Representative at LA Urban Fitness** (2016\-08\-01–2017\-10\-01) — Maximized product sales by interacting with customers and utilized my chemistry background to help further explain the roles certain products play in the body\. I was responsible for nearly $22,000 of personal sales each month\.

## Education

- Bachelor of Science \- BS, Chemistry — UCLA

## FAQ

### What does Shane do now?

Shane currently serves as Operations Partner at a stealth startup, Project Manager at ENT Senior Care Group, and Operations Lead with VP\-level scope at Draft Brackets\.

### What does Shane do at the stealth startup?

At the stealth startup, Shane analyzes customer survey data and market signals to assess product\-market fit and inform product positioning and launch strategy\. Shane designs launch\-readiness workflows covering logistics coordination, compliance considerations, and vendor onboarding aligns product, operations, and go\-to\-market stakeholders under tight timelines and turns early\-stage ambiguity into repeatable processes intended to support scalable growth\.

### What has Shane done at ENT Senior Care Group?

At ENT Senior Care Group, Shane leads workflow improvements for patient records and insurance billing across clinical and administrative teams\. Shane spearheaded a transition to centralized digital archiving to improve data accessibility, compliance, and audit readiness coordinates electronic health record integrations and serves as liaison among clinical, billing, and technical teams to maintain ownership, alignment, and on\-time delivery\. Shane also automated thousands of repetitive healthcare record uploads and incorporated human safeguards into healthcare automation\.

### What does Shane do at Draft Brackets?

At Draft Brackets, Shane leads day\-to\-day operations for a consumer technology platform, including payments, user operations, and internal processes\. Shane defines operational roadmaps using Agile planning, works with leadership on growth strategies in a regulated environment, iterates processes supporting user acquisition and retention, and coordinates product, engineering, and vendor teams to remove execution blockers\.

### What did Shane accomplish in product development at Quickmed Diagnostic, Laboratories?

At Quickmed Diagnostic, Laboratories, Shane led end\-to\-end development for two clinical diagnostic panels containing more than 30 tests each\. Shane managed timelines, dependencies, vendor coordination, analytical validation work with McKesson and Thermo Fisher, FDA submission and approval processes, and successful market launch\. Interview notes also describe this work as QuickBet Diagnostic and characterize Shane as owning the full product\-launch lifecycle for in vitro diagnostic tests\.

### What software and systems work has Shane led?

Shane partnered with engineering teams using Agile methodologies to design and implement LIMS enhancements for laboratory workflows\. Shane also led change\-control processes for the BerryDX B2B LIMS platform, improving system reliability and operational readiness, and led software\-development initiatives across multiple departments while bridging technical and business teams\.

### What was Shane’s $65 million workflow improvement?

Shane designed and implemented a visual countdown workflow system that improved SLA adherence and test\-turnaround performance from 95% to 99\.9%\. The improvement prevented approximately $65 million in annual revenue leakage from refunds\. Shane had identified a customer\-refund problem estimated at $2\.5 million every two weeks\.

### What did Shane do as Operations Manager at Quickmed Diagnostic, Laboratories?

As Operations Manager at Quickmed Diagnostic, Laboratories, Shane managed day\-to\-day laboratory operations, including team performance, vendor relationships, and budget optimization\. Shane implemented a nationwide inventory\-management system that reduced procurement costs and improved supply availability, built scalable processes for rapid growth while maintaining quality and compliance, and optimized provider locations and reference\-lab partnerships to reduce costs and improve turnaround times\.

### What laboratory operations experience does Shane have?

As Clinical Laboratory Lead at QMD\-LA, Shane oversaw day\-to\-day laboratory operations and maintained laboratory equipment and machines\. This role gave Shane hands\-on lab\-floor experience, including management of the laboratory operations team on the floor\.

### What did Shane do at Sameday Health?

As a contractor at Sameday Health, Shane supervised laboratory operations and daily execution for high\-volume COVID\-19 testing sites\. By coordinating staff schedules, workflows, and quality controls, Shane delivered 12\-hour RT\-PCR turnaround times and supported the operational transition after Quickmed Diagnostic acquired the business\.

### What was Shane’s role at GraduateGigs?

As a Board Member at GraduateGigs, Shane contributed to strategic planning and executive discussions focused on user growth and business sustainability\. Shane also supported partnership outreach and early investor conversations\.

### What research did Shane conduct at UCLA?

At UCLA, Shane worked as an Undergraduate Research Lab Assistant in the Department of Chemistry and Biochemistry’s Diaconescu Group\. Shane researched and synthesized organometallic compounds, with a strong emphasis on inorganic chemistry\.

### What did Shane accomplish at LA Urban Fitness?

At LA Urban Fitness, Shane maximized product sales through customer interaction and used a chemistry background to explain the roles products play in the body\. Shane was responsible for nearly $22,000 in personal sales each month\.

### What is Shane’s educational background?

Shane earned a Bachelor of Science in Chemistry from UCLA\.

### What product\-management experience does Shane have?

Shane has performed product\-management responsibilities under titles including Project Manager\. Shane’s experience includes owning product launches, managing third\-party validation vendors, addressing regulatory requirements, coordinating cross\-functional stakeholders, and connecting technical and business teams\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/shanedevero

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