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# Adem C\.

**Headline:** Platform Engineer \| Enterprise Systems Integration & Production Support \| SQL, Gen AI Evaluation, Client\-Facing Technical Work
**Profession:** AI Screener
**Location:** New York City Metropolitan Area

## About

Adem C\. is a platform engineer and production\-support practitioner pursuing solutions engineering or implementation work that combines technical depth with direct client relationships\. Adem currently evaluates large language model outputs at Handshake AI and operates live broadcast infrastructure as a self\-employed Live Production Engineer and Technical Content Lead\. Adem’s strongest areas are enterprise systems integration, SQL\-based data validation, regulated annuity and retirement platforms, release ownership, incident resolution, technical documentation, and translating complex technical behavior for nontechnical stakeholders\. For three years at Prudential Financial, Adem supported Retirement Strategies integrations and worked extensively in Verisk FAST, including monthly, quarterly, and year\-end tax logic for a division representing close to half of Prudential’s business\. Adem identified and resolved a high\-stakes year\-end tax reporting issue before it created potential client loss or tax complications, and managed production deployment activity for the team\. Adem also brings hands\-on experience with Java, Spring Boot, REST APIs, systems analysis, prompt experimentation, model\-safety review, and live\-stream production\. Across these settings, Adem is known for methodical troubleshooting, end\-to\-end issue ownership, fast hands\-on learning of complex systems, cross\-functional workflow management, and clear stakeholder communication\.

## Services

- Spring Framework
- Representational State Transfer \(REST\)
- Microsoft Excel
- Regulatory Compliance
- Video Production
- Network Infrastructure
- Broadcast Engineering
- Project Management
- Analytical Skills
- Machine Learning
- Data Annotation
- Technical Support
- Hardware Testing
- Windows
- macOS
- Git
- Object\-Oriented Programming \(OOP\)
- Business Process Mapping
- Cross\-functional Collaborations
- Requirements Analysis
- Artificial Intelligence \(AI\)
- Solution Architecture
- SQL
- Verisk FAST
- Technical Training
- Live Video Streaming
- Business Analysis
- Technical Documentation
- Large Language Models \(LLM\)
- Prompt Engineering

## Highlights

- Supported Prudential Financial’s Retirement Strategies integrations for three years, serving a division that represents close to half of Prudential’s business\.
- Owned production deployments for the Prudential team, with engineering changes released through Adem\.
- Traced a production\-impacting release defect to an incorrectly updated stored procedure, coordinated the rollback across engineering and production, and completed a corrected deployment in the same cycle\.
- Caught and resolved a high\-stakes year\-end tax reporting error before it could lead to potential client loss and tax complications\.
- Wrote and executed SQL for monthly, quarterly, and year\-end tax validation, identifying discrepancies before regulated filings\.
- Converted state and federal tax requirements into technical changes with product, QA, and engineering partners\.
- Served as an internal resource for colleagues needing help with complex annuity systems, system navigation, and tax data\.
- Led business\-partner scoping sessions to settle requirements before development began\.
- Trained incoming engineers on Verisk FAST, reducing their time to productivity\.
- Supported regulated retirement and annuity integrations, production incidents, and data\-issue resolution as a Platform Engineer Associate at Prudential\.
- Documented system behavior, data flows, and dependencies for cross\-team reference at Prudential\.
- Gathered requirements, documented enhancements and workflow improvements, and built and executed pre\-release test plans as a Prudential Business System Analyst\.
- Built Java, Spring Boot, and SQL web applications, backend services, and REST APIs at Wiley Edge\.
- Supported macOS, Windows 10, and ChromeOS environments in a K–12 charter\-school deployment at mindSHIFT\.
- Produced floor\-plan and network\-infrastructure documentation and performed hardware QA on Apple devices and instructor laptops at mindSHIFT\.
- Reviews large language model outputs for accuracy, safety, and alignment with user queries at Handshake AI\.
- Conducts structured prompt experiments, identifies recurring failure patterns, and documents hallucinations and model drift for engineering teams at Handshake AI\.
- Builds and operates live broadcast infrastructure using bonded cellular connectivity, Starlink Mini, and LiveU encoders\.
- Maintained live\-stream stability from stadiums, moving vehicles, and international locations\.
- Broadcast approximately 2,000 hours since 2020, with peak concurrent audiences near 1,000 on both Twitch and Kick\.
- Managed technical logistics and media workflows for a major\-label project cycle in March 2025\.
- Rebuilt a partner creator’s content pipeline and technical stack, producing a measurable increase in cross\-platform reach\.
- Reached more than 2\.25 million people over 90 days through owned accounts and generated 532,000 video views over 60 days\.

## Experience

- **AI Screener at Handshake AI** (2026\-03\-01–present) — Reviewed large language model outputs for accuracy and safety, ensuring alignment with user queries\. • Conducted structured prompt experiments to compare response quality and identify recurring failure patterns\. • Documented hallucinations and model drift, providing valuable insights for engineering teams\. • Translated complex model behavior into actionable recommendations for non\-technical stakeholders\.
- **Live Production Engineer & Technical Content Lead at Self\-employed** (2020\-07\-01–present) — Build and operate live broadcast infrastructure using bonded cellular, Starlink Mini, and LiveU encoders, maintaining stream stability from stadiums, moving vehicles, and international locations\. • Approximately 2,000 hours broadcast since 2020, with peak concurrent audiences near 1,000 on both Twitch and Kick\. • Managed technical logistics and media workflows for a major label project cycle in March 2025\. • Rebuilt the content pipeline and technical stack for a partner creator, producing a measurable increase in cross\-platform reach\. • Own accounts reached 2\.25M\+ people over 90 days, with 532K video views across a 60\-day period\.
- **Platform Engineer at Prudential Financial** (2023\-11\-01–2025\-09\-01) — Delivered and supported integrations for Retirement Strategies, the division representing close to half of Prudential's business\. • Served as the production deployment owner for the team, with engineering changes released through me\. • Traced a production\-impacting release defect to an incorrectly updated stored procedure, coordinated rollback across engineering and production, and completed the corrected deployment in the same cycle\. • Wrote and executed SQL for monthly, quarterly, and year\-end tax validation, identifying data discrepancies before they reached regulated filings\. • Converted state and federal tax requirements into technical changes in partnership with product, QA, and engineering\. • Led scoping sessions with business partners so that requirements were settled before development began\. • Trained incoming engineers on Verisk FAST, reducing the time they needed to become productive\.
- **Platform Engineer Associate at Prudential Financial** (2022\-11\-01–2023\-11\-01) — Supported enterprise integrations across retirement and annuity systems in a regulated environment\. • Used SQL analysis to locate data issues and support resolution of production incidents\. • Worked with business and technical teams to keep integration work aligned with operational requirements\. • Documented system behavior, data flows, and dependencies for cross\-team reference\.
- **Associate, Business System Analyst at Prudential Financial** (2022\-06\-01–2022\-11\-01) — Acted as liaison between business, operations, and technology teams on insurance system changes\. • Gathered and documented requirements for platform enhancements and workflow improvements\. • Built and executed test plans validating system changes prior to release\.
- **Full\-stack Developer at Wiley Edge \(formerly mthree\)** (2022\-01\-01–2022\-05\-01) — Built web applications using Java, Spring Boot, and SQL\. • Developed backend services and REST APIs applying OOP principles and relational database design\. • Delivered work in cross\-functional teams using Git\-based workflows\.
- **Customer Engineer Intern at mindSHIFT, a wholly owned subsidiary of Ricoh USA, Inc\.** (2020\-07\-01–2020\-08\-01) — Supported macOS, Windows 10, and ChromeOS environments across a K–12 charter school deployment\. • Produced technical documentation covering floor plans and network infrastructure\. • Performed hardware QA and validation on Apple devices and instructor laptops\.

## Education

- Bachelor's degree, Information Technology — New Jersey Institute of Technology (2017\-09\-01–2021\-12\-01)
- High School Diploma — Henry P Becton High School (2016\-09\-01–2017\-05\-01)
- Paramus High School (2014\-09\-01–2016\-06\-01)
- Fayette County High School (2013\-09\-01–2014\-05\-01)
- Bachelor of Science, Information Technology — New Jersey Institute of Technology

## FAQ

### What does Adem do?

Adem is a platform engineer and production\-support practitioner pursuing solutions engineering or implementation roles where technical work and client relationships are part of the same job\. Adem currently works as an AI Screener at Handshake AI and as a self\-employed Live Production Engineer and Technical Content Lead\.

### What are Adem’s core professional strengths?

Adem’s strengths include enterprise systems integration, production support, SQL analysis and validation, Verisk FAST, release management, root\-cause analysis, requirements analysis, documentation, technical training, and stakeholder communication\. Adem uses a structured troubleshooting methodology, takes issues from discovery through fix verification and stakeholder follow\-up, and can translate technical concepts for nontechnical audiences\.

### What did Adem do as a Platform Engineer at Prudential Financial?

For three years, Adem worked on Prudential’s retirement and annuity platforms, primarily in Verisk FAST\. Adem supported Retirement Strategies, a division representing close to half of Prudential’s business, delivered and supported integrations, and served as the team’s production deployment owner, with engineering changes released through Adem\.

### What production and tax issues did Adem resolve at Prudential?

Adem traced a production\-impacting release defect to an incorrectly updated stored procedure, coordinated a rollback across engineering and production, and completed the corrected deployment in the same cycle\. Adem also caught and resolved a high\-stakes year\-end tax reporting error before it could create potential client loss and tax complications\.

### How did Adem support tax and regulatory work at Prudential?

Adem wrote and executed SQL for monthly, quarterly, and year\-end tax validation, identifying discrepancies before they reached regulated filings\. Adem converted state and federal tax requirements into technical changes with product, QA, and engineering partners, and was an internal resource for colleagues navigating complex annuity systems and tax data\.

### How did Adem work with teams and stakeholders at Prudential?

Adem led scoping sessions with business partners to settle requirements before development, trained incoming engineers on Verisk FAST to shorten their path to productivity, and worked across business, operations, product, QA, and engineering teams\. Adem is skilled in workflow management, requirements gathering, business process mapping, and cross\-functional collaboration\.

### What did Adem do as a Platform Engineer Associate at Prudential?

As a Platform Engineer Associate, Adem supported enterprise integrations across regulated retirement and annuity systems\. Adem used SQL analysis to locate data issues and support production\-incident resolution, aligned integration work with business and technical teams, and documented system behavior, data flows, and dependencies for cross\-team use\.

### What did Adem do as an Associate, Business System Analyst at Prudential?

As an Associate, Business System Analyst, Adem served as a liaison among business, operations, and technology teams for insurance\-system changes\. Adem gathered and documented requirements for platform enhancements and workflow improvements, then built and executed test plans to validate changes before release\.

### What did Adem do at Wiley Edge?

At Wiley Edge, formerly mthree, Adem built web applications using Java, Spring Boot, and SQL\. Adem developed backend services and REST APIs using object\-oriented programming and relational database design, and delivered work in cross\-functional teams using Git\-based workflows\.

### What did Adem do at mindSHIFT?

As a Customer Engineer Intern at mindSHIFT, a wholly owned subsidiary of Ricoh USA, Inc\., Adem supported macOS, Windows 10, and ChromeOS environments in a K–12 charter\-school deployment\. Adem created floor\-plan and network\-infrastructure documentation and performed hardware QA and validation on Apple devices and instructor laptops\.

### What does Adem do at Handshake AI?

At Handshake AI, Adem reviews large language model outputs for accuracy, safety, and alignment with user queries\. Adem conducts structured prompt experiments to compare response quality and identify recurring failure patterns, documents hallucinations and model drift for engineering teams, and translates model behavior into actionable recommendations for nontechnical stakeholders\.

### What does Adem do in live production engineering?

Adem builds and operates live broadcast infrastructure using bonded cellular connectivity, Starlink Mini, and LiveU encoders\. Adem maintains stream stability from stadiums, moving vehicles, and international locations, and has broadcast approximately 2,000 hours since 2020, with peak concurrent audiences near 1,000 on both Twitch and Kick\.

### What media and audience results has Adem achieved?

In March 2025, Adem managed technical logistics and media workflows for a major\-label project cycle\. Adem rebuilt the content pipeline and technical stack for a partner creator, producing a measurable increase in cross\-platform reach\. Adem’s own accounts reached more than 2\.25 million people over 90 days and recorded 532,000 video views over 60 days\.

### What is Adem’s education?

Adem holds a Bachelor of Science in Information Technology from New Jersey Institute of Technology the record also lists a Bachelor’s degree in Information Technology from New Jersey Institute of Technology\. Adem attended Fayette County High School and Paramus High School and holds a High School Diploma from Henry P Becton High School\.

### What software, data, and delivery tools does Adem use?

Adem’s software and data skills include SQL, MySQL, Microsoft SQL Server, stored procedures, Java, JavaScript, Python, Node\.js, Spring Framework, Spring Boot, REST and REST APIs, object\-oriented programming, databases, Git, GitHub, AWS, cloud computing, Jira, Jira Align, X\-ray, Confluence, SharePoint, Microsoft Office, Microsoft Excel, testing, software quality assurance, UAT, test planning, SDLC, Agile methodologies, Scrum, and documentation\.

### What enterprise systems and support capabilities does Adem have?

Adem’s enterprise\-platform skills include Verisk FAST, policy administration systems, systems integration, solution architecture, systems engineering, systems analysis, application support, production support, incident management, troubleshooting, root\-cause analysis, release management, regulatory compliance, annuities, fixed annuities, life insurance, requirements analysis, requirements gathering, business analysis, stakeholder management, technical documentation, technical training, and data analysis and validation\.

### What AI, broadcast, and digital\-media capabilities does Adem have?

Adem’s AI and media skills include artificial intelligence, machine learning, large language models, data annotation, prompt engineering, video production, broadcast engineering, live video streaming, live streaming, network infrastructure, hardware installation, hardware testing, technical support, Windows, macOS, digital strategy, digital marketing, web analytics, social media marketing, social media integration, content strategy, project management, analytical skills, cross\-functional team leadership, and cross\-functional collaboration\.

### How does Adem describe their technical profile and learning approach?

Adem describes having strong general technical skills while not considering coding to be the strongest area\. Adem describes a broad, variety\-oriented working style and learns complex systems and programs quickly through hands\-on experience\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ademco

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