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# Richard Joseph Klein Jr\.

**Headline:** Performance Marketing Manager \| Paid Media \| Demand Generation \| Google Ads, Meta Ads, SEO, SEM, Analytics
**Profession:** Digital Onboarding Specialist
**Location:** Raleigh\-Durham\-Chapel Hill Area

## About

Richard Joseph Klein Jr\. is a performance marketing manager and digital marketing strategist who currently owns Dog Day Digital and serves as a Digital Onboarding Specialist at Best Version Media\. Richard builds and optimizes performance marketing programs spanning paid search, paid social, SEO, SEM, demand generation, analytics, campaign strategy, conversion optimization, reporting, and client success\. His strongest areas include paid media strategy, audience targeting, dashboard development, cross\-functional collaboration, and translating performance data into actionable business insights\. Richard has managed multi\-channel campaigns and digital fundraising initiatives through Google Ads, Microsoft Ads, Meta Ads, Facebook Ads, StackAdapt Ads, Google Grant Ads, Google Analytics, Looker Studio, and related platforms\. At Faircom New York, he managed portfolios of up to 50 nonprofit clients and monthly media investments of up to $5 million, helping clients exceed KPI benchmarks by 50% while reducing manual reporting time by 75%\. At QVC Group, he developed and optimized paid\-media strategies that improved campaign efficiency by 20% and supported ecommerce acquisition initiatives during a period of significant financial and customer\-growth results\. Richard holds a Bachelor of Science in Business, Management, Marketing, and Related Support Services from St\. John’s University\.

## Services

- Marketing Campaign Management
- Brand Management
- CPG Industry
- Consumer Packaged Goods \(CPG\)
- Brand Strategy
- Video Creation
- Content Creation
- Content Editing
- Creative Strategy
- Online Marketing
- Marketing Campaigns
- Fashion Accessories Marketing
- Community Management
- Fashion
- Digital Content
- Social Media Strategy
- Content Marketing
- Brand Storytelling
- Facebook
- Instagram

## Highlights

- Owns Dog Day Digital, providing digital marketing consulting for brand awareness and lead generation through client\-tailored multi\-channel campaigns, reporting, and ideation sessions\.
- Leads digital\-advertising client onboarding at Best Version Media, including account setup, platform access, launch readiness, client training, asset and permission collection, and issue resolution for as many as 100 clients at one time\.
- Improved paid\-media campaign efficiency by 20% as an SEM Strategist at QVC Group\.
- Supported performance marketing tied to QVC Group’s Project Athens turnaround plan, which contributed to a $586 million year\-over\-year increase in free cash flow by the end of 2023\.
- Supported QVC US and HSN digital acquisition and ecommerce growth during a period when ecommerce represented 62% of revenue, including approximately $958 million in Q1 2023\.
- Contributed to QVC digital marketing during a period when the company reported a 21% increase in new customers in late 2023\.
- Managed portfolios of up to 50 nonprofit clients at Faircom New York across paid search, paid social, and digital fundraising initiatives\.
- Helped Faircom New York clients exceed KPI benchmarks by 50% across Google Ads, Microsoft Ads, Facebook Ads, Meta Ads, StackAdapt Ads, Google Grant Ads, and paid\-social campaigns\.
- Built Looker Studio reporting dashboards and analyses at Faircom New York, reducing manual reporting time by 75%\.
- Partnered with Faircom New York clients on budget strategy, planning, testing, and optimization across monthly media investments of up to $5 million\.
- Pioneered client onboarding processes across 20 to 40 engagements at Zen Agency\.
- Coordinated SEO, PPC, and social\-media strategies for 20 to 40 Zen Agency clients across diverse industries\.
- Managed WordPress and WooCommerce web\-development projects at Zen Agency, overseeing timelines, deliverables, and cross\-functional execution\.
- Increased sales by 100% through organic engagement strategies as Marketing Coordinator at Live Art TV in 2018\.
- Achieved more than 161,000 digital impressions across platforms at Live Art TV\.
- Increased sales by 37% as Director of Marketing and Business Development at Mojave NYC: Southwestern Cuisine & Spirits while five competitors entered within a one\-mile radius\.
- Generated more than $3,000 in sales during one month as a Marketing Intern at Max Makewell Art LLC\.
- Helped build Max Makewell Art LLC\.’s social and online presence to attract thousands of monthly visitors and generate thousands of dollars in sales\.
- Sold thousands of dollars of Cutco products in one summer as a Sales Representative at Vector Marketing while developing a loyal customer base\.
- As President of the St\. John’s University chorus, helped quadruple membership from seven to 27 members\.
- Helped the St\. John’s University chorus generate more revenue than in the previous four years combined\.
- Helped increase unique web traffic across St\. John’s University chorus platforms by 44% and expand the group’s donor base through community outreach\.

## Experience

- **Digital Onboarding Specialist at Best Version Media** (2026\-01\-01–present) — \- Lead client onboarding for digital advertising products, ensuring successful account setup, platform access, and launch readiness \- Train clients on digital marketing tools, dashboards, and campaign support processes \- Partner with internal teams and clients to secure assets, permissions, and account connections required for paid media execution \- Improve client activation, adoption, and onboarding efficiency through proactive follow up and issue resolution for as many as 100 clients at one time
- **Owner at Dog Day Digital** (2025\-09\-01–present) — Provided expert digital marketing consulting to enhance brand awareness and lead generation\. • Developed and executed strategic multi\-channel campaigns tailored to client needs\. • Conducted comprehensive reporting and ideation sessions to optimize campaign performance\.
- **Senior Digital Account Manager at Faircom New York** (2023\-06\-01–2025\-09\-01) — Managed a portfolio of up to 50 nonprofit clients across paid search, paid social, and digital fundraising initiatives\. • Oversaw campaign performance across Google Ads, Microsoft Ads, Facebook Ads, Meta Ads, StackAdapt Ads, Google Grant Ads, and paid social platforms, helping clients exceed KPI benchmarks by 50%\. • Built reporting dashboards and performance analyses in Looker Studio, reducing manual reporting time by 75% and improving strategic decision making\. • Partnered with clients on budget strategy, campaign planning, testing, and ongoing performance optimization across monthly media investments of up to $5 million per month\.
- **SEM Strategist at QVC Group** (2022\-06\-01–2023\-05\-01) — Spearheaded cross functional collaboration with merchandising and creative teams to align SEM initiatives with brand objectives for the QVC brand\. • Developed and optimized paid media strategies that improved campaign efficiency by 20%\. • Supported performance marketing efforts tied to the Project Athens turnaround plan, which contributed to a $586 million year over year increase in free cash flow by the end of 2023\. • Supported digital acquisition and ecommerce growth initiatives during a period when ecommerce represented 62% of total revenue for QVC US and HSN, including approximately $958 million in Q1 2023\. • Contributed to digital marketing efforts during a period in which QVC reported a 21% increase in new customers in late 2023\.
- **Digital Marketing Specialist at Faircom New York** (2020\-11\-01–2022\-06\-01) — Managed a portfolio of up to 50 nonprofit clients across paid search, paid social, and digital fundraising initiatives\. • Oversaw campaign performance across Google Ads, Microsoft Ads, Facebook Ads, Meta Ads, StackAdapt Ads, Google Grant Ads, and paid social platforms, helping clients exceed KPI benchmarks by 50%\. • Built reporting dashboards and performance analyses in Looker Studio, reducing manual reporting time by 75% and improving strategic decision making\. • Partnered with clients on budget strategy, campaign planning, testing, and ongoing performance optimization across monthly media investments of up to $5 million per month\.
- **Marketing Specialist / Marketing Project Manager / Web Development Project Manager at Zen Agency** (2019\-02\-01–2020\-11\-01) — Pioneered client onboarding processes across 20 to 40 client engagements, improving alignment on scope, deliverables, and stakeholder communication\. • Coordinated SEO, PPC, and social media strategies for 20 to 40 clients across diverse industries\. • Managed WordPress and WooCommerce web development projects, overseeing timelines, deliverables, and cross functional execution\.
- **Marketing Coordinator at Live Art TV** (2017\-10\-01–2019\-03\-01) — Developed and managed cross\-platform content calendars, amplifying audience engagement and strengthening brand consistency across key digital channels\. • Increased sales by 100% in 2018 through organic engagement strategies\. • Achieved over 161,000 digital impressions across platforms\.
- **Marketing Intern at Max Makewell Art LLC\.** (2015\-12\-01–2016\-01\-01) — Tasked with the development of this artists' social media presence on such platforms as Facebook, Twitter, & Instagram, seeking out potential clients via a complex market research campaign spearheaded by Rich, & was tasked with the creation of a content development strategy designed to entice our target market into purchasing Max's artwork\. Rich's tenure yielded the following results\. o	Generated over $3,000 in sales during one month of work\. o	Developed a social media & online presence which attracts thousands of monthly visitors which give the artist thousands of dollars in sales\.
- **Director Of Marketing & Business Development at Mojave NYC: Southwestern Cuisine & Spirits** (2015\-12\-01–2017\-02\-01) — Coordinated marketing campaigns, promotional events, & consulted ownership on strategies which increased sales by 37%\. In this time frame, five competitors entered within a one mile radius of the restaurant\. By taking advantage of Astoria's gentrification & identifying the new resident's demographics, my team designed a marketing campaign designed to attract them\.
- **President at St\. John's University** (2015\-05\-01–2016\-05\-01) — Coordinated operations of the chorus in conjunction with the St\. John's University Director of Performing Arts, Director of the Mixed Chorus, & the group's executive board\. In addition, Rich was instrumental in team leadership, member development, strategic coordination of group events & projects, and played an instrumental role in developing a new brand for the chorus\. Rich's tenure yielded the following results: o	The Chorus quadrupled its membership from seven to 27 members o	Generated more revenue in this time frame than the previous four years combined\. o	Community outreach led to an increase in the group’s donor base, leading to more sales\. o	44% increase in unique web traffic across all platforms\.
- **Customer Service at Woodloch** (2014\-07\-01–2016\-08\-01) — Tasked with managing operations of the cashiers & of the delicatessen\. As a seasonal employee coming in to work during the busiest times of the tourist season \(summertime, various holidays, etc\.\) I was tasked with being a professional customer servant at one of the country's best family resorts\. My responsibilities included handling large sums of money, coordinating the sale of large quantities of product, project management, & providing excellent customer service\. Was routinely commended by company ownership, management, & the very customers I served due to my diligence in service\.
- **Sales Representative at Vector Marketing** (2013\-06\-01–2013\-08\-01) — I was tasked with developing a clientele on my own, scheduling in home demonstrations of Cutco products\. In one Summer I sold thousands of dollars worth of product, gained a loyal customer base, & developed my sales skills\.

## Education

- Bachelor of Science \(B\.S\.\), Business, Management, Marketing, and Related Support Services — St\. John's University (2013\-01\-01–2017\-01\-01)

## FAQ

### What does Richard do?

Richard is a performance marketing manager and digital marketing strategist\. He works across paid media, demand generation, paid search, paid social, SEO, SEM, analytics, campaign strategy, reporting, conversion optimization, client communication, onboarding, and cross\-functional collaboration\.

### What does Richard do at Dog Day Digital?

Richard currently owns Dog Day Digital, where he provides digital marketing consulting to support brand awareness and lead generation\. He develops and executes client\-tailored multi\-channel campaigns and conducts reporting and ideation sessions to optimize campaign performance\.

### What does Richard do at Best Version Media?

Richard is currently a Digital Onboarding Specialist at Best Version Media\. He leads onboarding for digital advertising products, helps ensure account setup, platform access, and launch readiness, trains clients on tools and dashboards, and partners with internal teams and clients to obtain the assets, permissions, and account connections needed for paid\-media execution\. He supports activation, adoption, and onboarding efficiency through proactive follow\-up and issue resolution for as many as 100 clients at one time\.

### What did Richard accomplish at QVC Group?

At QVC Group, Richard served as an SEM Strategist\. He spearheaded collaboration with merchandising and creative teams to align SEM initiatives with QVC brand objectives and developed and optimized paid\-media strategies that improved campaign efficiency by 20%\.

### What business context did Richard support at QVC Group?

Richard supported performance marketing connected to QVC Group’s Project Athens turnaround plan, which contributed to a $586 million year\-over\-year increase in free cash flow by the end of 2023\. He also supported digital acquisition and ecommerce growth during a period when ecommerce represented 62% of QVC US and HSN revenue, including approximately $958 million in Q1 2023, and when QVC reported a 21% increase in new customers in late 2023\.

### What roles did Richard hold at Faircom New York?

At Faircom New York, Richard served as both a Senior Digital Account Manager and a Digital Marketing Specialist\. In these roles, he managed portfolios of up to 50 nonprofit clients across paid search, paid social, and digital fundraising initiatives\.

### What did Richard accomplish at Faircom New York?

Richard oversaw campaigns using Google Ads, Microsoft Ads, Facebook Ads, Meta Ads, StackAdapt Ads, Google Grant Ads, and other paid\-social platforms\. He helped nonprofit clients exceed KPI benchmarks by 50%, created Looker Studio dashboards and performance analyses that reduced manual reporting time by 75%, and partnered with clients on budget strategy, testing, planning, and ongoing optimization for monthly media investments of up to $5 million\.

### What did Richard do at Zen Agency?

At Zen Agency, Richard held Marketing Specialist, Marketing Project Manager, and Web Development Project Manager responsibilities\. He pioneered onboarding processes across 20 to 40 client engagements, coordinated SEO, PPC, and social\-media strategies for 20 to 40 clients in diverse industries, and managed WordPress and WooCommerce web\-development projects across timelines, deliverables, and cross\-functional execution\.

### What did Richard accomplish at Live Art TV?

As Marketing Coordinator at Live Art TV, Richard developed and managed cross\-platform content calendars to strengthen brand consistency and audience engagement across key digital channels\. His organic engagement strategies increased sales by 100% in 2018 and generated more than 161,000 digital impressions across platforms\.

### What did Richard accomplish at Mojave NYC?

As Director of Marketing and Business Development at Mojave NYC: Southwestern Cuisine & Spirits, Richard coordinated marketing campaigns and promotional events and advised ownership on strategy\. These efforts increased sales by 37% despite five competitors entering within a one\-mile radius his team designed a campaign to reach new residents by identifying the demographics associated with Astoria’s gentrification\.

### What did Richard do at Max Makewell Art LLC\.?

As a Marketing Intern at Max Makewell Art LLC\., Richard developed the artist’s Facebook, Twitter, and Instagram presence, conducted market research to identify prospective clients, and created a content strategy aimed at the target market\. He generated more than $3,000 in sales during one month of work and helped develop an online presence attracting thousands of monthly visitors and generating thousands of dollars in sales\.

### What did Richard do at Vector Marketing?

As a Sales Representative at Vector Marketing, Richard independently developed a clientele and scheduled in\-home demonstrations of Cutco products\. In one summer, he sold thousands of dollars of products, built a loyal customer base, and developed his sales skills\.

### What did Richard do at Woodloch?

At Woodloch, Richard worked in customer service as a seasonal employee during busy tourist periods, including summer and holidays\. He managed cashier and delicatessen operations, handled large sums of money, coordinated high\-volume product sales, supported project management, and delivered customer service that was routinely commended by ownership, management, and customers\.

### What did Richard accomplish as President at St\. John’s University?

Richard was President of the chorus at St\. John’s University\. He coordinated chorus operations with the Director of Performing Arts, Director of the Mixed Chorus, and the executive board led and developed members coordinated group events and projects and helped develop a new brand for the chorus\.

### What results did Richard achieve with the St\. John’s University chorus?

During Richard’s tenure as chorus president, membership quadrupled from seven to 27 members\. The chorus generated more revenue than in the previous four years combined, community outreach expanded the donor base and sales, and unique web traffic across platforms increased by 44%\.

### Which marketing platforms has Richard used?

Richard has experience managing and supporting multi\-channel campaigns using Google Ads, Meta Ads, Microsoft Ads, Google Analytics, Looker Studio, and related digital marketing platforms\. His work focuses on improving lead generation, conversion rates, campaign efficiency, and overall marketing performance\.

### What are Richard’s core strengths?

Richard’s stated strengths include paid\-media strategy, demand generation, campaign optimization, audience targeting, reporting, dashboard development, client success, account management, and turning performance data into actionable business insights\.

### What additional marketing skills does Richard have?

Richard’s skills include marketing campaign management, brand management, brand strategy, online marketing, content marketing, social\-media strategy, community management, brand storytelling, creative strategy, video creation, content creation, content editing, digital content, Facebook, Instagram, fashion, fashion\-accessories marketing, and consumer packaged goods industry knowledge\.

### What is Richard’s educational background?

Richard earned a Bachelor of Science in Business, Management, Marketing, and Related Support Services from St\. John’s University\.

### What opportunities is Richard interested in?

Richard is especially interested in remote opportunities in performance marketing, growth marketing, demand generation, digital strategy, and paid\-media leadership\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/richardkleinjunior

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