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# Nicholas Flintwillow

**Headline:** DevOps Engineer, Software Engineer | SDLC Optimization | Agentic AI Orchestration
**Profession:** Technical Lead Manager, Infrastructure Lead
**Location:** San Francisco, California, United States

## About

Nicholas Flintwillow is a DevOps and software engineer focused on software-development-lifecycle optimization, deployment automation, and agentic AI orchestration. Nicholas has built and led DevOps and software-development functions at three fast-growing companies, often joining early to own infrastructure end to end before growing into leadership. His strengths include infrastructure as code, Kubernetes and containerization, CI/CD, IAM and access governance, security hardening, observability, cloud reliability, and cross-functional engineering process improvement. His work has delivered substantial operational improvements: he cut AWS costs by 80%, deployment times by more than 90%, build times from six hours to 45–60 minutes, and storage costs by more than 90% at Movement. At SimX, he reduced environment build times from 12 hours to 1–1.5 hours and a deployment process from six hours to five minutes. At Pinata, he helped enable 99.9999% uptime while reducing release times by 90%. Nicholas has administered and supported systems across AWS, GCP, Azure, Vultr, and DigitalOcean, and has worked with enterprise customers including Microsoft, DoorDash, Apple’s mobile division, and Coinbase. He is particularly motivated by mission-driven work with visible impact, including infrastructure for VR medical training applications and security incident response and remediation.

## Services

- DevOps
- Kubernetes
- Software Deployment
- Public Relations
- Social Media
- Graphic Design
- System Administration
- Network Administration
- Software Development
- System Deployment
- Web Components
- Polymer
- Microsoft Word
- JavaScript
- HTML5
- CSS
- PHP
- Unreal Engine
- Drupal
- WordPress
- Operating Systems
- Amazon Web Services \(AWS\)
- Docker Products
- Google Cloud Platform \(GCP\)
- Python \(Programming Language\)
- Node.js
- SQL
- NoSQL
- Customer Service
- Networking

## Highlights

- Built and led DevOps and software-development functions at three fast-growing companies, creating end-to-end software-development processes and cultures of continuous improvement.
- At Movement, cut AWS costs by 80% by rearchitecting infrastructure as code and CDKTF into smaller components and using smaller servers.
- At Movement, shortened deployment times by more than 90% by migrating from CDKTF to OpenTofu and enabling per-node deployments to reduce blast radius.
- At Movement, reduced build times from six hours to 45–60 minutes through caching between build and containerization pipelines, installation-side testing, and speed/price optimization.
- At Movement, cut storage costs by more than 90%, decreased database costs by 40%, and lowered data-testing costs by 20%.
- At Movement, rearchitected the server stack into microservices, separated validator and API nodes, and migrated from L2 to L1 to support 100 times more transactions.
- At Movement, moved the organization from manually deployed and managed nodes to a Terraform- and CDKTF-based platform that all teams could deploy to.
- At Movement, established the DevOps function for a globally distributed engineering team, hired a team, migrated engineering to the new entity, and later returned to solo infrastructure ownership after cutbacks.
- At Movement, integrated metrics and logging into a federated observability architecture, onboarded engineers and business-partner contractors to AWS and GitHub, ran sprints, and presented infrastructure changes in all-hands meetings.
- At SimX, reduced environment build times from 12 hours to 1–1.5 hours by rebuilding build infrastructure and pipelines and implementing a global CDN with caching in Kubernetes and CloudFront.
- At SimX, cut a deployment pipeline from six hours to five minutes with a CLI tool that parallelized game-asset uploads.
- At SimX, modernized AWS infrastructure for VR medical training applications, standardized deployment across game and 3D web assets, and helped secure large government contracts through service scalability and reliability.
- At SimX, developed a desktop game server for offline scenario preparation that could run as a Docker container or desktop application with a UI.
- At SimX, implemented Unity and web test suites, containerized web and game services for Kubernetes and ECS, and reduced costs by migrating from AWS Elastic Beanstalk to AWS ECS.
- At SimX, developed prototypes that became products and core services and prepared them for handoff to the broader engineering organization.
- At Pinata, helped build the operations team and scalable infrastructure supporting 99.9999% uptime for an NFT file-hosting SaaS business.
- At Pinata, reduced release times by 90% by moving from manual stateful monolithic deployments to highly available Kubernetes clusters with GitFlow-based continuous deployment.
- At Pinata, shortened storage-layer upgrade deployment time from four hours to 12 minutes.
- At Pinata, migrated APIs and storage servers to Kubernetes, brought legacy infrastructure into an infrastructure-as-code stack, and redeveloped database architecture for stability and global service deployments.
- At Pinata, helped implement Kafka message queuing and architected open-source distributed logging and monitoring to improve observability and hotfix-release speed.
- At Sourcegraph, supported enterprise self-hosted deployments and advised customers on VPS, Docker, Kubernetes, cloud-native observability, and infrastructure scaling.
- At Scout Designs, helped grow the customer base by more than three times and revenue by more than 50% year over year.
- At SIC Consulting, Inc., handled more than 100 clients and more than 20 servers while building an internal customer web portal.
- At Sepialine, raised average customer satisfaction from below 60% to 100% within six months.
- At Unifide, helped develop an MVP while the user base grew by more than 100%, leading software-development and DevOps strategy.
- Responded to a network-compromise incident at Move Industries by detecting and removing the threat actor through monitoring and observability systems, then supporting infrastructure hardening and remediation.
- Built IAM functions including SSO, SCIM, OAuth/OIDC, and RBAC established infrastructure as code and identity-and-access governance supported AI/ML infrastructure and improved test coverage and SOC 2 compliance efforts.
- Provided systems administration across AWS, GCP, Azure, Vultr, and DigitalOcean, with Linux systems and cloud-administration experience.
- Managed technical relationships that included Microsoft, DoorDash, Apple’s mobile division, Coinbase, and other customers.

## Experience

- **Technical Lead Manager, Infrastructure Lead at Movement** (2024-08-01–2026-07-01) — Established the DevOps function for a globally distributed engineering team. Migrated engineering as the company changed from Movement Labs to a new entity \(Move Industries\). - Slashed AWS costs by 80% by rearchitecting infrastructure as code and CDKTF into smaller components and using smaller servers. - Shortened deployment times by &gt;90% by migrating from CDKTF to Open Tofu and allowing deployments from each node to reduce the blast radius. - Rearchitected the server stack. Broke it into microservices, separated it into validator and API nodes, and migrated from L2 to L1 to support 100x more transactions. - Reduced build times from 6 hours to 45–60 minutes by implementing caching between the build and containerization pipelines, running tests on the installation side, and finding the speed/price sweet spot. - Cut storage costs by &gt;90% by conducting performance tests on the storage classes for different nodes and finding that storage speed could be lowered. - Supported multiregional de
- **Team Lead, DevOps at SimX** (2022-11-01–2026-01-01) — Built and managed the DevOps practices, optimized the software development lifecycle, and standardized deployment across all digital assets \(game & 3D web\) at a company that creates a medical training app. Helped secure large government contracts when they were close to the deadline by enabling scalability and reliability of services. - Reduced build times from 12 hours per environment to 1–1.5 hours by redeveloping the build infrastructure and pipelines and implementing a global CDN with caching in Kubernetes and Cloudfront. - Shortened a deployment pipeline’s process time from 6 hours to 5 minutes by a CLI tool parallelize game asset upload. - Modernized the AWS infrastructure. Established best practices to support development and deployment of VR medical training applications and associated web services. - Developed a desktop game server, which let people prepare scenarios for offline use. Enabled it to run as a Docker container or desktop app with a UI. - Implemented all test suite
- **DevOps Engineer at Pinata** (2021-06-01–2022-10-01) — Served as the founding operations engineer at an NFT file-hosting SaaS company with 20x YoY revenue growth, 10x YoY MAU growth, and a 100x YoY data egress increase. Proved the value of DevOps to an early-stage startup by working closely with the CTO and systems architect to build the operations team. Helped the growing enterprise meet its SLAs by creating a scalable infrastructure and enabling 99.9999% uptime. - Reduced release times by 90% by refactoring applications from a manual stateful monolithic server deployment to highly available Kubernetes clusters with GitFlow-based continuous deployment. - Shortened time to deploy upgrades to the storage layer from 4 hours to 12 minutes. - Migrated the APIs and storage servers to Kubernetes Brought legacy infrastructure into IAC stack. - Redeveloped the database architecture to increase stability and support global service deployments. Helped implement message queuing with kafka. - Played a major role in debugging, deploying, and integrati
- **Customer Engineer at Sourcegraph** (2020-11-01–2021-02-01) — Worked with key clients to support implementation of Sourcegraph in customer's organization. - Managed the technical relationships with clients, helped them deploy to enterprise software in self-hosted environments. - Advised customers on deployment strategies including, but not limited to VPS, Docker, and Kubernetes. - Helped customers troubleshoot issues using a cloud native observability stack. Worked with them to make sure they we're scaling infrastructure resources to match their organization's size. - Designed new deployment methods to support closing new clients with sales team. - Worked with engineering to identify bugs and helped customer's deploy new fixes.
- **Technical Co-Founder at Unifide** (2017-03-01–2018-12-01) — Helped to develop a MVP as the company’s user base grew &gt;100% for leading the software development and DevOps strategies for redefining the way people use online services so that they are more connected and managed with modern web technologies \(including WebComponents and WebAssembly\).
- **Senior Software Support Engineer at Sepialine** (2016-03-01–2020-11-01) — Boosted customer satisfaction from &lt;60% average to 100% within 6 months at the company that makes media-tracking web applications and a print-tracking application server optimized their uses of technologies, including cloud.
- **Full Stack Developer at Scout Designs** (2013-12-01–2016-03-01) — Played leading part in expanding the customer base &gt;3x and boosting revenue &gt;50% YoY by providing the software development experience for the web design services customers.
- **Full Stack Developer at Nerd Crossing** (2013-05-01–2013-10-01) — Worked as the go to Full Stack Developer for a small systems repair shop in El Sobrante. Worked closely with their clients to design and develop a site based on their needs.
- **System Administrator/Full Stack Developer at SIC Consulting, Inc** (2012-08-01–2013-04-01) — Handled over 100 clients and 20+ servers while developing an internal customer web portal.
- **PCHO Sales Associate at Best Buy** (2011-11-01–2012-01-01)
- **Desktop Support Contractor at US Sunlight** (2008-01-01–2011-09-01) — Maintained the office's network with 10+ client machines, file servers, and backup servers. Repaired broken machines and managed office's hardware inventory.

## Education

- Computer Science and Music — Las Positas College
- Diploma — Granada High School

## FAQ

### What does Nicholas do?

Nicholas Flintwillow is a DevOps and software engineer whose work centers on SDLC optimization, deployment automation, infrastructure reliability, security, and agentic AI orchestration. He has built DevOps and software-development functions, designed software-development processes end to end, and architected and managed global-scale systems.

### What are Nicholas's core professional strengths?

Nicholas is strongest in DevOps, software engineering, team leadership, software-development lifecycles, deployment automation, continuous integration and delivery, Kubernetes, Docker, containerization, microservices architecture, software QA, performance analysis, configuration management, and user support. He has also built IAM capabilities including SSO, SCIM, OAuth/OIDC, and RBAC established infrastructure as code and identity-and-access governance supported AI/ML infrastructure improved test coverage and worked toward SOC 2 compliance.

### What did Nicholas do at Movement and Move Industries?

At Movement, Nicholas established the DevOps function for a globally distributed engineering team and led infrastructure through the company’s transition from Movement Labs to Move Industries. He owned infrastructure end to end, hired a team, and later returned to solo ownership after cutbacks. He rearchitected infrastructure as code, built deployment and observability capabilities, onboarded engineers and partners, ran sprints, and communicated infrastructure changes in all-hands meetings.

### What results did Nicholas deliver at Movement?

Nicholas cut AWS costs by 80% by rearchitecting infrastructure as code and CDKTF into smaller components and using smaller servers. He shortened deployment times by more than 90% by moving from CDKTF to OpenTofu and enabling deployments from each node to reduce blast radius. He reduced build times from six hours to 45–60 minutes through caching, installation-side testing, and speed-versus-price optimization cut storage costs by more than 90% decreased database costs by 40% and lowered data-testing costs by 20%.

### What infrastructure work did Nicholas complete at Movement?

Nicholas rearchitected Movement’s server stack into microservices, separating validator and API nodes and migrating from L2 to L1 to support 100 times more transactions. He supported multiregional deployments, developed build and deployment pipelines, moved the organization from manually deployed and managed nodes to a platform teams could deploy to using Terraform and CDKTF, and integrated metrics and logging in a federated observability architecture.

### What did Nicholas do at SimX?

Nicholas built and managed DevOps practices at SimX, standardized deployment across game, 3D web, and other digital assets, and optimized the SDLC for a medical-training-app company. He found the work on infrastructure for VR medical training applications rewarding. His reliability and scalability work helped SimX secure large government contracts near their deadlines.

### What measurable improvements did Nicholas deliver at SimX?

At SimX, Nicholas reduced environment build times from 12 hours to 1–1.5 hours by redeveloping build infrastructure and pipelines and implementing a global CDN with caching in Kubernetes and CloudFront. He shortened a deployment pipeline from six hours to five minutes with a CLI tool that parallelized game-asset uploads. He also modernized AWS infrastructure, reduced costs by migrating from AWS Elastic Beanstalk to AWS ECS, containerized web and game services for Kubernetes and ECS, and implemented Unity and web test suites.

### What products and security work did Nicholas contribute at SimX?

Nicholas developed a desktop game server that let users prepare scenarios for offline use and enabled it to run either as a Docker container or a desktop application with a UI. He developed prototypes that became products and core services, prepared those prototypes for handoff to the broader engineering organization, and implemented security policies for DoD standards and secure software development.

### What did Nicholas do at Pinata?

At Pinata, Nicholas was the founding operations engineer for an NFT file-hosting SaaS company that reported 20 times year-over-year revenue growth, 10 times year-over-year MAU growth, and a 100 times year-over-year increase in data egress. Working with the CTO and systems architect, he helped establish the operations team and built scalable infrastructure that supported SLAs and 99.9999% uptime.

### What results did Nicholas deliver at Pinata?

Nicholas reduced release times by 90% at Pinata by refactoring manual, stateful monolithic server deployments into highly available Kubernetes clusters with GitFlow-based continuous deployment. He reduced storage-layer upgrade deployment time from four hours to 12 minutes, migrated APIs and storage servers to Kubernetes, brought legacy infrastructure into an infrastructure-as-code stack, and redeveloped database architecture for stability and global deployments. He also helped implement Kafka message queuing, distributed logging and monitoring, test coverage for APIs and front ends, and internal tooling and processes that improved the development cycle and code quality.

### What did Nicholas do at Sourcegraph?

At Sourcegraph, Nicholas supported key customers implementing Sourcegraph in their organizations and managed technical relationships for enterprise self-hosted deployments. He advised on VPS, Docker, and Kubernetes deployment strategies used cloud-native observability to troubleshoot issues and help customers scale resources designed deployment methods to help close new clients with the sales team and worked with engineering to identify bugs and deploy fixes. His customer-engineering experience included technical relationships with Microsoft, DoorDash, Apple’s mobile division, Coinbase, and other customers.

### What did Nicholas accomplish at Scout Designs?

At Scout Designs, Nicholas played a leading role in providing the software-development experience for web-design-services customers. That work helped expand the customer base by more than three times and increase revenue by more than 50% year over year.

### What did Nicholas do at SIC Consulting, Inc.?

At SIC Consulting, Inc., Nicholas supported more than 100 clients and more than 20 servers while serving as a system administrator and full-stack developer. He also developed an internal customer web portal.

### What did Nicholas accomplish at Sepialine?

At Sepialine, Nicholas was a senior software support engineer for a company making media-tracking web applications and a print-tracking application server. He increased average customer satisfaction from below 60% to 100% within six months and optimized customers’ use of technologies, including cloud services.

### What did Nicholas do at Unifide?

As technical co-founder of Unifide, Nicholas led software-development and DevOps strategy while helping develop an MVP as the user base grew by more than 100%. Unifide aimed to redefine how people use online services so they are more connected and manageable, using modern web technologies including Web Components and WebAssembly.

### What did Nicholas do at Nerd Crossing?

Nicholas was the go-to full-stack developer for Nerd Crossing, a small systems-repair shop in El Sobrante. He worked closely with clients to design and develop websites around their needs.

### What earlier support and customer-facing roles has Nicholas held?

At US Sunlight, Nicholas maintained an office network with more than 10 client machines, file servers, and backup servers. He repaired machines and managed the office hardware inventory. He also worked as a PCHO sales associate at Best Buy.

### What security incident-response experience does Nicholas have?

Nicholas has extensive experience hardening entire infrastructure stacks, remediating security incidents, and advocating for security work with leadership. At Move Industries, he responded to a network-compromise incident by using monitoring and observability systems to detect and remove the threat actor, then used the incident to support further security hardening and prioritization.

### What is Nicholas's observability experience?

Nicholas has set up monitoring, alerting, and observability systems and has used them to improve operational awareness, troubleshoot customer environments, support constant observability, and respond to security incidents. At Pinata, he architected distributed logging and monitoring using open-source software, improving observability and reducing hotfix release times.

### What education and technologies does Nicholas have?

Nicholas studied Computer Science and Music at Las Positas College and holds a diploma from Granada High School. His technical toolkit includes Terraform, Ansible, Rust, Git, GitHub Actions, GitLab CI, NestJS, Kafka, WebSockets, Okta, Ceph, AWS, GCP, Azure, Vultr, DigitalOcean, LDAP, Go, Node.js, TypeScript, Python, JavaScript, CSS, jQuery, SQL, PostgreSQL, IPFS, MongoDB, Vault, Redis, Prometheus, Grafana, NGINX, Linux, and Windows. His additional experience includes React, AngularJS, PHP, HTML5, Drupal, WordPress, Unreal Engine, CAD, Fusion 360, FreeCAD, Blender, DaVinci Resolve, Arduino, microcontrollers, and IoT.

## Links

- LinkedIn: https://www.linkedin.com/in/nflintwillow

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