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# Sam Toor

**Headline:** Principal Product Marketing Manager
**Profession:** Principal Product Marketing Manager
**Location:** Tampa, FL, USA

## About

Sam Toor is Principal Product Marketing Manager at Cyncly, where Sam owns product marketing strategy for the company’s largest business unit and a $240M\+ ARR B2B SaaS portfolio spanning seven product lines across design, payments, retail, CRM, websites, and AI solutions\. Sam’s strengths include go\-to\-market strategy, portfolio positioning, commercialization, customer research, segmentation, pricing, sales enablement, and cross\-functional leadership\. At Cyncly, Sam has unified product narratives for customers, decision makers, and sales teams led launches that contributed to 8% faster platform adoption and developed messaging that contributed to 18% higher cross\-sell\. Sam also built AI\-enabled product marketing operating frameworks for segmentation, ICP development, customer insight, content production, and launch governance, while assets including competitive intelligence, ROI narratives, FAQs, and thought leadership contributed to 28% pipeline growth and 7% year\-over\-year new\-product\-adoption growth\. Previously, Sam led product marketing for fintech and legaltech products at Elite Technology, established a product marketing function from scratch at Provenir, and held product marketing, product management, product associate, and market research roles at Ositech Communications Inc\. Sam holds an M\.Sc\. in Entrepreneurship in Applied Technologies, a BSc spanning Political Science, International Relations, and Economics, and a Mini MBA in Marketing\.

## Highlights

- Owns product marketing strategy for Cyncly’s largest business unit, supporting a $240M\+ ARR B2B SaaS portfolio across seven product lines spanning design, payments, retail, CRM, websites, and AI solutions\.
- Led Cyncly product\-launch GTM strategy, translating technical capabilities into positioning, launch narratives, sales motions, and campaigns that contributed to 8% faster platform adoption\.
- Developed Cyncly portfolio\-level messaging that created a unified commercial narrative for customers, decision makers, and sales teams, contributing to 18% higher cross\-sell\.
- Built AI\-enabled PMM operating frameworks for segmentation, ICP development, customer insight, content production, and launch governance at Cyncly\.
- Created Cyncly sales enablement, competitive intelligence, ROI narratives, FAQs, and thought leadership assets that contributed to 28% pipeline growth and 7% year\-over\-year growth in new product adoption\.
- Partnered with Cyncly Product, Sales, Marketing, Support, and leadership teams on commercialization strategy, buyer value, launch priorities, and complex GTM program delivery\.
- Owned PMM strategy for two B2B fintech and legaltech SaaS products at Elite Technology, contributing to 21% ARR growth\.
- Developed legaltech positioning and messaging at Elite Technology that improved retention by 17% and increased SQLs by 24%\.
- Led customer research and pricing strategy for a new AI legaltech product at Elite Technology, unlocking a new market segment and contributing to an 18% increase in sales projections\.
- Developed a multi\-channel GTM strategy and marketing calendar for two Elite Technology AI product launches, driving a 15% increase in MQLs\.
- Built ICPs, customer journeys, and 0\-to\-1 fintech and legaltech market segmentation at Elite Technology, increasing lead conversion by 20% and market penetration by 7%\.
- Developed positioning, messaging, storytelling, and value proposition for a new identity graph product launch at Provenir\.
- Established Provenir’s product marketing function from scratch, including its strategy, processes, messaging guidelines, and content strategy\.
- Led Provenir cross\-functional teams and PR agencies for a product launch, beating marketing campaign release windows by 20%\.
- Developed a six\-month product marketing plan and roadmap with measurable KPIs for a regional Provenir launch across five countries\.
- Spearheaded Ositech GTM strategies and marketing programs for new product launches with executive, software development, UX, sales, marketing, and legal partners\.
- Led a team of four marketers at Ositech to articulate product value propositions, resulting in a 35% increase in customer engagement\.
- Built Ositech stakeholder collaboration that yielded a 20% rise in cross\-departmental alignment and a 45% boost in campaign efficacy\.
- Defined Ositech target\-market segments and launch marketing strategies, supporting market adoption and exceeding sales targets by 10%\.
- Led Ositech product marketing initiatives across messaging, positioning, pricing, newsletters, blogs, sales funnels, segmentation, competitor analysis, SEO, social media, and website content\.
- Influenced Ositech executives on feature prioritization, strategy alignment, and GTM strategy for connected\-devices products\.
- Contributed to a 13% revenue increase and 25% year\-over\-year profitability growth across five Ositech product lines\.
- Conducted Ositech market and customer\-preference research to inform launch positioning and messaging, and created 80\+ marketing materials\.
- Developed Ositech business plans with executives and multiple departments to align programs with stakeholder and investor goals\.
- Managed Ositech corporate\-pivot initiatives during the COVID\-19 response, expanding operations through new product lines and increasing revenue by 13% and profitability by 25% year over year\.
- As Product Associate at Ositech, collaborated cross\-functionally on market positioning, product strategy, and roadmap development\.
- Led Ositech initiatives to build awareness among local governments, regulators, and policy stakeholders for new product lines, feature prioritization, and strategic growth\.
- Planned and executed GTM plans for five new Ositech products with measurable KPIs and OKRs, resulting in a 35% increase in sales in the first year\.
- Identified market niches and value propositions for telecommunications IoT products as a Market Researcher at Ositech, including competitive\-landscape, market\-positioning, and product\-design research\.
- Created program components, marketing pieces, and research materials at Ameriprise Financial Services, Inc\. work included financial research, market analysis, intellectual property, content management, and charity events\.

## Experience

- **Principal Product Marketing Manager at Cyncly** (2025\-06\-01–present) — Owned PMM strategy for Cyncly’s largest business unit, supporting a $240M\+ ARR B2B SaaS portfolio across seven product lines spanning design, payments, retail, CRM, websites, and AI solutions\. Led GTM strategy across product launches, translating technical capabilities into customer\-facing positioning, launch narratives, sales motions, and campaigns that contributed to 8% faster platform adoption\. Developed portfolio\-level messaging across multiple teams to create a unified commercial narrative for customers, decision makers, and sales teams, contributing to 18% higher cross\-sell\. Built AI\-enabled PMM operating frameworks for segmentation, ICP development, customer insight, content production, and launch governance, increasing GTM velocity while maintaining messaging consistency\. Created sales enablement, competitive intelligence, ROI narratives, FAQs, and thought leadership assets focused on customer pain points, growing pipeline by 28%, and increasing new product adoption by 7% Yo
- **Senior Product Marketing Manager at Elite Technology** (2023\-10\-01–2024\-11\-01) — Owned PMM strategy for two B2B fintech and legaltech SaaS products, leading ICP definition, TAM analysis, campaign planning, customer programs, and commercialization efforts that contributed to 21% ARR growth\. Developed positioning and messaging for complex legaltech products, partnering across Product, Sales, Marketing, and external agencies, improving retention by 17% and increasing SQLs by 24%\. Led customer research initiatives and analysis to develop pricing strategies for a new AI legaltech product, unlocking a new market segment with an 18% increase in sales projections\. Developed a multi\-channel Go\-To\-Market strategy for our new AI product offering with product, sales, and marketing to lead the marketing calendar for two product launches, driving a 15% increase in MQLs\. Built ICPs, customer journeys, and 0\-to\-1 market segmentation for fintech and legaltech audiences using interviews, market research, and sales data, increasing lead conversion by 20% and market penetration by 7
- **Product Marketing Manager \- Lead at Provenir** (2023\-02\-01–2023\-07\-01) — Collaborated with executive stakeholders, Sales, Product, and Marketing to develop and refine the positioning, messaging, storytelling, and value proposition for a new identity graph product launch • Established  the entire product marketing function from scratch, developing the foundational strategy, processes, messaging guidelines, and content strategy pivotal to the role's success • Led cross\-functional teams and PR agencies for a new product launch, beating marketing campaign release windows by 20% and ensuring alignment with corporate strategy • Developed a strategic 6\-month product marketing plan and roadmap with measurable KPI  targets for a successful regional launch across 5 countries
- **Product Marketing Manager at Ositech Communications Inc** (2022\-01\-01–2023\-02\-01) — Spearheaded Go\-To\-Market strategies and marketing programs for new product launches, working collaboratively with executives, software development, UX, sales, marketing, and legal teams • Drove product vision and strategic messaging, leading a team of 4 marketers to articulate core product value propositions, resulting in a 35% increase in customer engagement • Fostered collaborations with executives and stakeholders, influencing multiple departments, which yielded a 20% rise in cross\-departmental alignment and a 45% boost in campaign efficacy • Defined target market segments and marketing strategies for new product launches, resulting in successful market adoption and exceeding sales targets by 10% • Drove all product marketing initiatives, including messaging, positioning, pricing, newsletters, blogs, sales funnel, market segmentation, competitor analysis, SEO, social media, and website content
- **Product Manager at Ositech Communications Inc** (2018\-10\-01–2022\-01\-01) — Influenced executives for feature prioritization, strategy alignment, and Go\-To\-Market strategy, contributing to the successful development and launch of connected devices products • Demonstrated expertise in product management, content marketing, and project management across 5 product lines, contributing to a 13% revenue increase and 25% profitability growth YOY • Conducted market analysis and research to gain insights into customer preferences, informing product positioning and messaging strategies for new product launches, while creating 80\+ marketing materials • Developed business plans in collaboration with executives and multiple departments to align future programs with key stakeholders' and investors' goals • Successfully managed corporate pivoting initiatives to expand business operations during the COVID\-19 response, increasing revenue by 13% and profitability by 25% YOY through new product lines
- **Market Researcher at Ositech Communications Inc** (2015\-01\-01–2015\-11\-01) — Identified market niches and value propositions for telecommunications IoT products • Market Research and Positioning • Product Design and Specification Research • Conducted market research for analyzing the competitive landscape for our clients\.
- **Product Associate at Ositech Communications Inc** (2015\-01\-01–2018\-10\-01) — Demonstrated strong communication and organizational skills while collaborating cross\-functionally on market positioning, product strategy, and roadmap development • Led initiatives to enhance brand awareness among local governments, regulators, and policy stakeholders for new product lines, feature prioritization, and strategic growth • Ideated, planned, and executed impactful go\-to\-market plans for five new products with measurable KPIs and OKRs, resulting in a 35% increase in sales within the first year
- **Client Associate at Ameriprise Financial Services, Inc\.** (2014\-02\-01–2014\-09\-01) — Created program components, marketing pieces, and research material for project strategy requirements • Financial Research, Market Analysis, Intellectual Property, Content Management and Charity Events
- **Seasonal Client Associate at Merrill Lynch** (2013\-01\-01–2014\-01\-01) — Conducted financial, market, and management research • Carried out client services based on needs

## Education

- Mini MBA, Marketing — MiniMBA (2024\-01\-01–2024\-01\-01)
- Master of Science \(M\.Sc\.\), Entrepreneurship in Applied Technologies — University of South Florida Muma College of Business (2013\-01\-01–2014\-01\-01)
- Bachelor of Science \(BSc\), Political Science, International Relations, Economics — Lahore University of Management Sciences (2006\-01\-01–2011\-01\-01)

## FAQ

### What does Sam do at Cyncly?

Sam is Principal Product Marketing Manager at Cyncly\. Sam owns product marketing strategy for Cyncly’s largest business unit, supporting a $240M\+ ARR B2B SaaS portfolio across seven product lines in design, payments, retail, CRM, websites, and AI solutions\.

### What are Sam’s strongest areas of product marketing?

Sam’s product marketing work centers on go\-to\-market strategy, positioning and messaging, commercialization, ICP and segmentation development, customer research, pricing, competitive intelligence, sales enablement, ROI narratives, content, and cross\-functional launch leadership\.

### What did Sam accomplish with launches at Cyncly?

At Cyncly, Sam led GTM strategy for product launches, translating technical capabilities into customer\-facing positioning, launch narratives, sales motions, and campaigns\. That work contributed to 8% faster platform adoption\.

### How did Sam unify Cyncly’s product portfolio story?

Sam developed portfolio\-level messaging across multiple Cyncly teams to create a unified commercial narrative for customers, decision makers, and sales teams\. The work contributed to 18% higher cross\-sell across the portfolio\.

### How has Sam used AI in product marketing operations?

Sam built AI\-enabled PMM operating frameworks for segmentation, ICP development, customer insight, content production, and launch governance\. These frameworks increased GTM velocity while maintaining messaging consistency\.

### What sales and marketing assets has Sam created at Cyncly?

Sam created sales enablement, competitive intelligence, ROI narratives, FAQs, and thought leadership assets focused on customer pain points\. These efforts contributed to 28% pipeline growth and 7% year\-over\-year growth in new product adoption\.

### How does Sam work cross\-functionally at Cyncly?

Sam partnered with Product, Sales, Marketing, Support, and leadership at Cyncly to shape commercialization strategy, define buyer value, prioritize launch workstreams, and keep complex, interdependent GTM programs on track\.

### What did Sam do at Elite Technology?

At Elite Technology, Sam owned PMM strategy for two B2B fintech and legaltech SaaS products\. Sam led ICP definition, TAM analysis, campaign planning, customer programs, and commercialization efforts that contributed to 21% ARR growth\.

### What results did Sam deliver through positioning at Elite Technology?

Sam developed positioning and messaging for complex legaltech products at Elite Technology in partnership with Product, Sales, Marketing, and external agencies\. That work improved retention by 17% and increased SQLs by 24%\.

### How did Sam support Elite Technology’s AI legaltech product?

Sam led customer research and analysis to develop pricing strategies for a new AI legaltech product at Elite Technology\. The work unlocked a new market segment and contributed to an 18% increase in sales projections\.

### What launch work did Sam lead at Elite Technology?

Sam developed a multi\-channel GTM strategy with product, sales, and marketing colleagues for Elite Technology’s new AI offering and led the marketing calendar for two product launches\. The effort drove a 15% increase in MQLs\.

### How did Sam approach audience segmentation at Elite Technology?

Sam built ICPs, customer journeys, and 0\-to\-1 market segmentation for fintech and legaltech audiences using interviews, market research, and sales data\. This work increased lead conversion by 20% and market penetration by 7%\.

### What did Sam do at Provenir?

At Provenir, Sam collaborated with executive stakeholders, Sales, Product, and Marketing to develop and refine the positioning, messaging, storytelling, and value proposition for a new identity graph product launch\.

### Did Sam build a product marketing function from the ground up?

Sam established Provenir’s product marketing function from scratch, including its foundational strategy, processes, messaging guidelines, and content strategy\.

### What launch leadership did Sam provide at Provenir?

Sam led cross\-functional teams and PR agencies for a Provenir product launch, beating marketing campaign release windows by 20% while maintaining alignment with corporate strategy\. Sam also developed a six\-month product marketing plan and roadmap with measurable KPI targets for a regional launch across five countries\.

### What did Sam do as Product Marketing Manager at Ositech Communications Inc?

As Product Marketing Manager at Ositech Communications Inc, Sam spearheaded GTM strategies and marketing programs for new product launches in collaboration with executives and software development, UX, sales, marketing, and legal teams\.

### What outcomes did Sam achieve in product marketing at Ositech?

At Ositech, Sam drove product vision and strategic messaging and led a team of four marketers to articulate core value propositions, resulting in a 35% increase in customer engagement\. Sam’s stakeholder collaboration yielded a 20% rise in cross\-departmental alignment and a 45% boost in campaign efficacy\.

### What product marketing programs did Sam lead at Ositech?

Sam defined target\-market segments and marketing strategies for Ositech product launches, supporting successful market adoption and exceeding sales targets by 10%\. Sam also led messaging, positioning, pricing, newsletters, blogs, sales\-funnel work, market segmentation, competitor analysis, SEO, social media, and website content\.

### What did Sam do as Product Manager at Ositech?

As a Product Manager at Ositech, Sam influenced executives on feature prioritization, strategy alignment, and GTM strategy for connected\-devices products\. Across five product lines, Sam applied product management, content marketing, and project management expertise that contributed to 13% revenue growth and 25% year\-over\-year profitability growth\.

### What research and planning work did Sam complete at Ositech?

Sam conducted market analysis and research into customer preferences to inform positioning and messaging for new product launches and created more than 80 marketing materials\. Sam also developed business plans with executives and multiple departments to align future programs with stakeholder and investor goals\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/hashamtoor

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