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# Carter Swales

**Headline:** Business Development Coordinator at Workshop/APD
**Profession:** Business Development Coordinator
**Location:** New York, New York, United States

## About

Carter Swales is a Business Development Coordinator at Workshop/APD, where he supports client engagement, proposal development, market research, and strategic initiatives\. Drawing on experience across business development, operations, marketing, corporate affairs, and client service, Carter takes a strategic, relationship\-driven approach to identifying opportunities and communicating ideas clearly\. His strengths include analytical problem\-solving, storytelling, stakeholder coordination, project management, and building accountable systems that improve satisfaction and efficiency\. Before joining Workshop/APD, Carter supported marketing and operations for high\-profile real estate transactions across Manhattan, Brooklyn, and the Hamptons through The Hudson Advisory Team at Compass\. His prior work also includes corporate\-affairs communications at Zeno Group and commercial\-account development at VMware, where he implemented outreach across more than 200 prospective accounts\. At the University of Alabama, Carter led communications and local outreach initiatives for Student Government Association External Affairs, including a Lyft partnership that created the Safe Ride program, while also supporting football\-recruitment strategy and family engagement\. Carter holds a Bachelor of Arts in Public Relations from The University of Alabama\.

## Services

- Proposal Development
- Request for Proposal \(RFP\)
- Customer Service
- Management
- Problem Solving
- Communication
- Customer Service Management
- Project Management
- Organization Skills
- Leadership

## Highlights

- Supports client engagement, proposal development, market research, and strategic initiatives as Business Development Coordinator at Workshop/APD\.
- Supported operations, marketing initiatives, and client services for high\-profile real estate transactions across Manhattan, Brooklyn, and the Hamptons at The Hudson Advisory Team at Compass\.
- Provided Corporate Affairs expertise at Zeno Group for industry\-leading clients in commercial real estate, wealth management, cybersecurity, and digital transformation\.
- Developed and implemented key client deliverables for the Wealth Management business unit of an industry\-leading investment bank as a Zeno Group Public Relations Intern\.
- Implemented a tailored VMware outreach strategy across more than 200 prospective accounts\.
- Cultivated client relationships, sales leads, and expanded VMware solutions pipeline within existing accounts\.
- Collaborated with VMware Healthcare and US Private Sector teams to assess industry\-specific client needs and develop responsive outreach\.
- Prospected more than 100 accounts using VMware's proprietary Zoom Information database during an Inside Sales internship\.
- Presented VMware virtualization software and work\-from\-home solutions and ran a COVID\-19\-era prospecting campaign on clients' work\-from\-home strategies\.
- Launched the University of Alabama–Lyft relationship that created the Safe Ride program, providing students discounted rides within the immediate campus area\.
- Organized philanthropic events with local partners, including the 'Where Legends Give' blood drive with the American Red Cross\.
- Led a team of 10 as Director of Communications and Local Outreach for External Affairs in the University of Alabama Student Government Association\.
- Developed marketing materials, led sessions, and conducted personalized academic and athletic\-facility tours for University of Alabama football recruits and their families\.
- Received Westmorland Scholarship Foundation recognition two consecutive years for creating a positive work environment and maintaining positive relationships with members and guests\.
- Served as a Red Cross\-certified pool lifeguard during the 2015–2018 summer seasons, a children's sports\-camp counselor from 2016–2018, and a swim\-league coach in 2018 at Westmoreland Country Club\.
- Participated in week\-long Appalachia Service Project community\-service experiences from 2014 to 2018 in several of the United States' lowest\-income counties\.
- Earned a Bachelor of Arts in Public Relations from The University of Alabama in 2021\.

## Experience

- **Business Development Coordinator at Workshop/APD** (2025\-05\-01–present)
- **Operations Associate, The Hudson Advisory Team at Compass** (2024\-05\-01–2025\-05\-01) — Operations, Marketing Initiatives, and Client Services
- **Operations Assistant, The Hudson Advisory Team at Compass** (2023\-04\-01–2024\-05\-01) — Operations, Marketing Initiatives, and Client Services
- **Assistant Account Executive at Zeno Group** (2022\-10\-01–2023\-04\-01) — Provided expertise in Corporate Affairs delivering work to industry leading clients across the domains of Commercial Real Estate, Wealth Management, Cyber Security, and Digital Transformation
- **Public Relations Intern at Zeno Group** (2022\-06\-01–2022\-10\-01) — Developed and implemented key client deliverables for the Wealth Management business unit of an industry leading Investment Bank
- **Commercial Account Manager, US Private Sector at VMware** (2021\-07\-01–2022\-04\-01) — Engaged in client discovery conversations to assess and plan their information technology and digital transformation journey • Developed a communication outreach strategy which was implemented across 200\+ prospective accounts, tailoring VMware offerings to specific client needs • Cultivated client relationships, creating new business opportunities through sales leads and expanding pipeline of VMware solutions within existing accounts • Collaborated directly with Healthcare and US Private Sector teams to assess industry\-specific client needs and develop responsive outreach
- **Inside Sales Intern, US Private Sector at VMware** (2020\-05\-01–2020\-08\-01) — Assessed client challenges and educated clients on how specific VMware offerings could help mitigate those challenges • Presented to clients on innovative VMware products including virtualization software’s and work\-from\-home solutions • Implemented a prospecting campaign to research clients’ work\-from\-home strategies during the COVID\-19 pandemic • Leveraged and maintained proprietary Zoom Information database to prospect 100\+ accounts
- **Director of Communications and Local Outreach for External Affairs at University of Alabama Student Government Association** (2019\-08\-01–2020\-05\-01) — Organized philanthropic events with local partners, including the ‘Where Legends Give’ blood drive with the American Red Cross • Launched relationship between the University and Lyft to create the ‘Safe Ride program’, providing students with discounted rides within the immediate campus area • Worked cross functionally with other business partners to align on strategy while leading a team of ten • Maintained SGA social media platforms to promote various initiatives and campaigns
- **Student Recruitment Team Member at University of Alabama Athletic Department** (2018\-01\-01–2020\-05\-01) — Worked with a team of students, faculty, and athletic coaches to develop a comprehensive strategy for recruiting • Developed marketing materials and led sessions with football recruits and their families • Led personalized tours of the University’s academic and athletic facilities with potential recruits • Provided football recruits and their families a comprehensive understanding of all that the Capstone has to offer
- **Lifeguard, Swim Coach and Camp Counselor at Westmoreland Country Club** (2015\-05\-01–2018\-08\-01) — Held position of responsibility as a Red Cross certified pool lifeguard for the 2015\-2018 summer seasons\. Counselor for the summer children's sports camp for the 2016\-2018 seasons\. Swim Coach for the summer swim league during the 2018 season\. Recognized two years in a row as a recipient of the Westmorland Scholarship Foundation for creating a positive work environment and maintaining a positive relationship with the members and guests\.
- **Youth Volunteer Leader at Appalachia Service Project** (2014\-06\-01–2018\-06\-01) — From 2014 to 2018, participated in a week\-long community service experience working in a number of the lowest\-income counties in the United States\. Developed a sense of social responsibility, pragmatic skills in complex project planning and execution, as well as an empathy for those in need\.

## Education

- Bachelor of Arts \- BA, Public Relations — The University of Alabama (2017\-01\-01–2021\-01\-01)

## FAQ

### What does Carter do at Workshop/APD?

Carter is a Business Development Coordinator at Workshop/APD\. He supports client engagement, proposal development, market research, and strategic initiatives\.

### What are Carter's professional strengths?

Carter is strongest in business development, operations, marketing, client service, proposal development, market research, strategic communication, project management, organization, leadership, management, customer service, problem solving, and communication\. He combines an analytical mindset with storytelling to identify opportunities and communicate ideas effectively\.

### How does Carter approach client onboarding and operational improvement?

Carter has focused on creating stakeholder\-aligned client onboarding systems, establishing clear accountability where onboarding processes are unclear, and measuring success through satisfaction and efficiency\. He values building systems and seeing them adopted\.

### What did Carter do at The Hudson Advisory Team at Compass?

At The Hudson Advisory Team at Compass, Carter served as both an Operations Associate and an Operations Assistant\. His work covered operations, marketing initiatives, and client services, supporting high\-profile real estate transactions across Manhattan, Brooklyn, and the Hamptons\.

### What did Carter do at Zeno Group as an Assistant Account Executive?

As an Assistant Account Executive at Zeno Group, Carter provided Corporate Affairs expertise for industry\-leading clients in commercial real estate, wealth management, cybersecurity, and digital transformation\.

### What did Carter do during his Zeno Group public relations internship?

As a Public Relations Intern at Zeno Group, Carter developed and implemented key client deliverables for the Wealth Management business unit of an industry\-leading investment bank\.

### What did Carter accomplish at VMware as a Commercial Account Manager?

As a Commercial Account Manager for VMware's US Private Sector, Carter held client\-discovery conversations to assess and plan information\-technology and digital\-transformation journeys\. He implemented a tailored communication outreach strategy across more than 200 prospective accounts, cultivated client relationships and sales leads, expanded the VMware solutions pipeline within existing accounts, and collaborated with Healthcare and US Private Sector teams on industry\-specific outreach\.

### What did Carter do at VMware as an Inside Sales Intern?

As an Inside Sales Intern for VMware's US Private Sector, Carter assessed client challenges, explained how VMware offerings could address them, and presented virtualization software and work\-from\-home solutions\. During the COVID\-19 pandemic, he implemented a prospecting campaign focused on clients' work\-from\-home strategies and maintained VMware's proprietary Zoom Information database while prospecting more than 100 accounts\.

### What did Carter accomplish with the University of Alabama Student Government Association?

As Director of Communications and Local Outreach for External Affairs at the University of Alabama Student Government Association, Carter organized philanthropic events with local partners, including the 'Where Legends Give' blood drive with the American Red Cross\. He launched the University's relationship with Lyft to create the Safe Ride program, which provided students discounted rides within the immediate campus area led a team of 10 coordinated strategy with business partners and maintained SGA social\-media platforms for initiatives and campaigns\.

### What did Carter do with the University of Alabama Athletic Department?

As a Student Recruitment Team Member in the University of Alabama Athletic Department, Carter worked with students, faculty, and athletic coaches on a comprehensive recruiting strategy\. He developed marketing materials, led sessions with football recruits and their families, conducted personalized tours of academic and athletic facilities, and helped recruits and families understand what the Capstone offered\.

### What experience did Carter have at Westmoreland Country Club?

At Westmoreland Country Club, Carter was a Red Cross\-certified pool lifeguard during the 2015–2018 summer seasons, a counselor for the children's summer sports camp from 2016–2018, and a summer swim\-league coach in 2018\. He received the Westmorland Scholarship Foundation recognition two years in a row for creating a positive work environment and maintaining positive relationships with members and guests\.

### What was Carter's role with Appalachia Service Project?

From 2014 to 2018, Carter participated in a week\-long community\-service experience with Appalachia Service Project in several of the lowest\-income counties in the United States\. The work developed his social responsibility, practical skills in complex project planning and execution, and empathy for people in need\.

### What is Carter's education?

Carter earned a Bachelor of Arts in Public Relations from The University of Alabama in 2021\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/carterswales

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