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# Ezra Bobo

**Headline:** People & Culture Coordinator at Four Seasons Hotel New York, Downtown
**Profession:** Human Resources Coordinator
**Location:** New York, New York, United States

## About

Ezra Bobo is a People & Culture Coordinator at Four Seasons Hotel New York, Downtown, with experience spanning human resources, food and beverage operations, employee support, and culture\-building initiatives\. Ezra focuses on elevating the employee experience, supporting HR processes, and aligning people initiatives with property business needs\. Ezra’s strengths include relationship\-building across teams, talent identification, stakeholder partnership, employee\-event leadership, and finding opportunities to improve efficiency\. Before moving into human resources, Ezra managed fast\-paced restaurant and hospitality operations at Four Seasons Hotels and Resorts and Bourbon Steak Restaurant, where Ezra developed standard operating procedures, policies and procedures, shift briefings, ordering guides, schedules, payroll practices, menus, and training programs\. Ezra was promoted from Food & Beverage MIT to Assistant Manager at Bourbon Steak within six months and supported hiring across front\-of\-house roles\. Ezra also engaged and recruited hundreds of teens across 10 states for USCJ programs, adapting online engagement techniques during COVID\-19\. Ezra holds culinary\-arts training credentials from Steinbrenner High School and The Culinary Institute of America\.

## Services

- ADP
- Microsoft Products
- Workday
- Time Management
- Customer Service
- Microsoft Office
- Sales
- Microsoft Excel
- Public Speaking
- Microsoft Word
- Social Media
- Microsoft PowerPoint
- Leadership
- Teaching
- Event Planning
- Teamwork
- Community Outreach
- Cooking

## Highlights

- Serves as People & Culture Coordinator at Four Seasons Hotel New York, Downtown\.
- Supports employee experience, HR processes, culture\-building initiatives, and alignment with property business needs\.
- Built relationships across teams, identified potential talent, partnered with stakeholders, led employee events, and identified opportunities to improve efficiency\.
- Balanced the daily work of Seasons Restaurant and In\-Room Dining simultaneously as an Assistant Manager at Four Seasons Hotels and Resorts\.
- Created SOPs and P&Ps for positions in both Four Seasons departments\.
- Created shift briefings and an ordering guide in coordination with team members at Four Seasons\.
- Facilitated execution of 3 new seasonal brunch themes and 2 new seasonal menus at Four Seasons\.
- Brought new business to Four Seasons using connections from Bourbon Steak Restaurant\.
- Was accepted into Bourbon Steak Restaurant as a Food & Beverage MIT and promoted to Assistant Manager within 6 months\.
- Assisted with hiring at Bourbon Steak across server assistant, server, bartender, barback, food runner, host, and captain positions\.
- Supported Bourbon Steak team members’ development into new roles both within and outside Food & Beverage\.
- Took ownership of daily shift briefings, menu designs, scheduling, payroll, and restaurant SOPs at Bourbon Steak\.
- Trained numerous task\-force managers and onboarded Assistant Managers, Restaurant Managers, and Assistant General Managers at Bourbon Steak\.
- Contacted and engaged Youth Directors and teens across 10 states for USCJ\.
- Actively recruited hundreds of teens for USCJ programs\.
- Supported USCJ weekend\-long conventions with up to 300 attendees, along with day, in\-person, online, and seasonal membership\-recruitment programs\.
- Wrote invoices for outstanding monies in coordination with the USCJ Finance department\.
- Developed new online\-engagement techniques for teens and adults during COVID\-19\.
- Opened the Edible Arrangements storefront and managed daily operations independently and with the owners\.
- Ordered produce, created employee schedules, and assisted in recruiting permanent and temporary Edible Arrangements employees\.
- Oversaw Edible Arrangements employees by compiling daily tasks for completion\.
- Worked with the Edible Arrangements corporate office to trial new products and services and support guest satisfaction\.
- Earned a High School Diploma in Culinary Arts/Chef Training from Steinbrenner High School\.
- Earned a Bachelor of Business Administration in Culinary Arts/Chef Training from The Culinary Institute of America\.

## Experience

- **Human Resources Coordinator at Four Seasons Hotels and Resorts** (2024\-07\-01–present)
- **Assistant Restaurant Manager at Four Seasons Hotels and Resorts** (2021\-04\-01–2024\-07\-01) — Seasons Restaurant and In\-Room Dining Assistant Manager \(November 2022\-Present\): \- Balanced work of 2 departments simultaneously on a daily basis\. \- Created SOPs and P&Ps for respective positions in each department\. \- Created shift briefings and ordering guide in coordination with team members\. \- Facilitated the execution of 3 new seasonal brunch themes and 2 new seasonal menus\. \- Brought in new business utilizing connections from Bourbon Steak Restaurant\. Bourbon Steak Restaurant MIT/Assistant Manager \(April 2021\-November 2022\) \- Accepted as a Food & Beverage MIT and promoted to Assistant Manager within 6 months\. \- Assisted with hiring employees in all positions \(server assistant, server, bartender, barback, food runner, host and captain\) as well as the development and growth of team members to new roles both in and outside of Food & Beverage\. \- Took ownership of daily shift briefings, menu designs, scheduling, payroll and restaurant SOPs \- Trained numerous task force manager
- **Engagement Associate at USCJ** (2019\-12\-01–2021\-04\-01) — \- Contacted and engaged with Youth Directors and teens from across 10 states\. \- Actively recruited hundreds of teens to participate in various programs\. These programs included: weekend long conventions with up to 300 people in attendance, day programs, in\-person and online programs, as well as Spring, Summer and Fall membership recruitment programs which gave access to dozens of resources and activities for select members\. \- Write invoices for outstanding monies in coordination with the Finance department\. \- Developed new techniques to engage with teens and adults online due to complications with COVID\-19\.
- **Manager at Edible Arrangements** (2014\-12\-01–2017\-01\-01) — \- Responsible for opening the storefront and running day\-to\-day operations when owners are not there as well as in cooperation with owners when they are\. \- Order produce, create employee schedules, and assist with recruiting employees, both permanent and temporary for busy times \- Responsible for oversight of employees including compiling daily tasks for completion\. \- Worked with our corporate office to trial new products/services and guarantee guest satisfaction\.

## Education

- Bachelor of Business Administration \- BBA, Culinary Arts/Chef Training — The Culinary Institute of America (2017\-01\-01–2019\-01\-31)
- High School Diploma, Culinary Arts/Chef Training — Steinbrenner High School (2012\-01\-01–2016\-01\-01)

## FAQ

### What does Ezra do?

Ezra is a People & Culture Coordinator at Four Seasons Hotel New York, Downtown\. Ezra supports employee experience, HR processes, culture\-building initiatives, and alignment between people initiatives and property business needs\.

### What are Ezra’s professional strengths?

Ezra is strongest in customer service, fast\-paced operations, employee support, relationship\-building across teams, talent identification, stakeholder partnership, employee\-event leadership, and identifying operational efficiencies\.

### What has Ezra accomplished at Four Seasons Hotels and Resorts?

At Four Seasons Hotels and Resorts, Ezra has worked as a Human Resources Coordinator and served as Seasons Restaurant and In\-Room Dining Assistant Manager from November 2022 to the present\. In the assistant manager role, Ezra balanced two departments daily, created SOPs and P&Ps, developed shift briefings and an ordering guide with team members, executed three new seasonal brunch themes and two new seasonal menus, and brought in new business through connections from Bourbon Steak Restaurant\.

### What did Ezra do at Bourbon Steak Restaurant?

Ezra joined Bourbon Steak Restaurant as a Food & Beverage MIT in April 2021 and was promoted to Assistant Manager within six months, serving through November 2022\. Ezra assisted with hiring server assistants, servers, bartenders, barbacks, food runners, hosts, and captains supported team members’ development into new roles in and outside food and beverage owned daily shift briefings, menu designs, scheduling, payroll, and restaurant SOPs and trained task\-force managers while onboarding Assistant Managers, Restaurant Managers, and Assistant General Managers\.

### What did Ezra do at USCJ?

At USCJ, Ezra contacted and engaged Youth Directors and teens across 10 states and actively recruited hundreds of teens for programs\. These included weekend\-long conventions with up to 300 attendees, day programs, in\-person and online programs, and Spring, Summer, and Fall membership recruitment programs that provided select members access to dozens of resources and activities\. Ezra also wrote invoices for outstanding monies with the Finance department and developed new online\-engagement techniques for teens and adults during COVID\-19\.

### What were Ezra’s responsibilities at Edible Arrangements?

As a Manager at Edible Arrangements, Ezra opened the storefront and ran day\-to\-day operations both independently when owners were absent and in cooperation with them\. Ezra ordered produce, created employee schedules, assisted with recruiting permanent and temporary employees, assigned and oversaw daily employee tasks, and worked with the corporate office to trial products and services while supporting guest satisfaction\.

### What is Ezra’s educational background?

Ezra earned a High School Diploma in Culinary Arts/Chef Training from Steinbrenner High School and a Bachelor of Business Administration in Culinary Arts/Chef Training from The Culinary Institute of America\.

### What skills does Ezra have?

Ezra’s listed skills include ADP, Workday, Microsoft Products, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, time management, customer service, sales, public speaking, social media, leadership, teaching, event planning, teamwork, community outreach, and cooking\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ezra\-bobo

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