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# Eric Lundberg

**Headline:** Inventory Manager \- West
**Profession:** Inventory Manager \- West
**Location:** Tea, South Dakota, United States

## About

Eric Lundberg is Inventory Manager \- West at ROM Technologies, Inc\., where he leads operational oversight for distribution centers across eight states and supervises 10 team members\. He serves as a Regional ERP/CRM Superuser, with responsibility for validating system data, strengthening data accuracy, supporting enterprise\-wide software implementation, and partnering across operations, logistics, and leadership to resolve complex issues and improve service delivery\. Eric is strongest in healthcare operations analytics, inventory and data operations, standardized process design, and translating complex operational data into practical decision tools that support patient care outcomes and timelines\. He has achieved more than 95% SLA performance through standardized workflows across distributed operations\. He also created an Excel\-based early\-warning system that identified problematic patient orders within 12 hours, allowing proactive intervention before surgery dates\. His background combines operational leadership at ROM Technologies with athletic training experience supporting approximately 250 student\-athletes annually at Concordia University, Nebraska, and NCAA Division II athletes at Minnesota State University Moorhead\. Eric holds a Master of Science in Athletic Training/Trainer from North Dakota State University and a Bachelor of Science in Athletic Training/Trainer from Dakota Wesleyan University\.

## Services

- Operational Improvement
- Health Consulting
- Quality Operations
- Quality Improvement
- Operational Oversight
- Data Integrity
- Data Operations
- Inter\-departmental Collaboration
- Operations Improvement
- Athletic Training
- New Hire Training
- Training Documentation
- Biomedical Sciences
- Healthcare
- Insurance Sales
- Analyze Information
- Hospital Information Systems
- Medical Logistics
- Management of Direct Reports
- Operational Efficiency
- Advanced Mathematics
- Mathematics Education
- Operations Process Improvement
- Infor CRM
- Operational Analysis
- Healthcare Analytics
- Cross\-functional Team Leadership
- Regulatory Compliance
- Strategic Planning
- Data Analysis

## Highlights

- Leads operational oversight for ROM Technologies distribution centers across eight states and supervises 10 team members\.
- Achieved more than 95% SLA performance across eight\-state distribution operations through standardized workflows\.
- Serves as Regional ERP/CRM Superuser, validating system data, improving data accuracy, and supporting enterprise\-wide software implementation\.
- Created an Excel\-based early\-warning system that identified problematic patient orders within 12 hours, enabling proactive intervention before surgery dates\.
- Built a Green\-Yellow\-Red Order Feasibility Tool to clarify order status and feasibility\.
- Personally built automated Excel reports using macros to turn complex operational data into decision tools\.
- Analyzes operational performance metrics to identify workflow improvements and increase order\-processing efficiency\.
- Develops standardized documentation and training that improve data consistency and reduce operational errors\.
- Partners with operations, logistics, and leadership teams to solve complex operational issues and improve service delivery\.
- Uses location data to prevent customer misexpectations and improve care communication before visits\.
- Evaluates financial and operational feasibility through data analysis\.
- Managed field\-related activities across Nebraska, Minnesota, Iowa, Wisconsin, and Illinois as Territory Supervisor \- Operations at ROM Technologies\.
- Authored and developed KPI implementation for field performance, site\-performance growth, and quality\.
- Evaluated operational costs against performance to develop business cases for greater efficiency and quality of service\.
- Managed delivery, education, and retrieval of ROMTech devices and accessories in the Lincoln, Nebraska, area\.
- Completed routine inventory, inspection, service, and cleaning of ROMTech equipment\.
- Provided athletic training services for approximately 250 student\-athletes annually at Concordia University, Nebraska\.
- Supported football, wrestling, baseball, cheer/dance, and tennis student\-athletes at Concordia University, NE\.
- Managed student\-athlete health records and required medical paperwork at Concordia University, Nebraska\.
- Coordinated athletic\-training communications with health services, hospitals, medical sales representatives, and health insurance companies\.
- Mentored athletic training students from the University of Nebraska\-Lincoln and Minnesota State University Moorhead\.
- Provided athletic training services to NCAA Division II athletes at Minnesota State University Moorhead while completing a master's degree\.
- Supported inventory management and student\-athlete health\-record management at Minnesota State University Moorhead\.

## Experience

- **Inventory Manager \- West at ROM Technologies, Inc\.** (2025\-04\-01–present) — Lead operational oversight for distribution centers across eight states while supervising 10 team members\. Serve as Regional ERP/CRM Superuser, validating system data, improving data accuracy, and supporting enterprise\-wide software implementation\. Analyze operational performance metrics to identify workflow improvements and increase order processing efficiency\. Develop standardized documentation and training that improves data consistency and reduces operational errors\. Partner with operations, logistics, and leadership teams to solve complex operational issues and improve service delivery\.
- **Territory Supervisor \- Operations at ROM Technologies, Inc\.** (2021\-07\-01–2025\-04\-01) — Management of all field\-related activities in states of Nebraska, Minnesota, Iowa, Wisconsin, and Illinois\. Authored and developed KPI implementation of field performance in both site performance growth and quality\. Participated in key interdepartmental communication to proactively service the territory by providing up\-to\-date information for all stakeholders\. Consistently evaluated operational costs to performance to provide business cases to improve efficiency and quality of service\.
- **Field Representative at ROM Technologies, Inc\.** (2021\-06\-01–2022\-06\-01) — Managed delivery, education and retrieval of ROMTech devices/accessories\. Established and maintained communcation with patients and offices within Lincoln, NE area\. Completed routine inventory, inspections, service, and cleaning of ROMTech equipment\. Utilized Microsoft suite alongside other internal software systems to coordinate order processing\.
- **Assistant Athletic Trainer at Concordia University, NE** (2016\-07\-01–2021\-06\-01) — Managed and provided athletic training services to approximately 250 student\-athletes on the football, wrestling, baseball, cheer/dance, and tennis teams at CUNE\. Gathered, processed, and managed athletes’ medical paperwork required for the institution\. Represented the athletic training department in interprofessional communications with various hospitals, medical sales representatives, and health insurance companies\. Mentored University of Nebraska, Lincoln athletic training students assigned to the CUNE clinical site\.
- **Assistant Athletic Trainer at Concordia University, Nebraska** (2016\-07\-01–2021\-06\-01) — Managed and provided athletic training services to approximately 250 student\-athletes annually\. Gathered, processed, and managed required student\-athlete health records\. Represented the athletic training department in external communications with other health services in coordination of care for ongoing injuries/illnesses\. Mentored student\-athletic trainers via University of Nebraska\-Lincoln\.
- **Graduate Assistant \- Athletic Trainer at Minnesota State University Moorhead** (2014\-08\-01–2016\-05\-01) — Provided athletic training services to NCAA DII athletes while completing my master's degree\. Aided in adminstrative duties including inventory management and student\-athlete health record management\. Mentored student\-athletic trainers via MSUM athletic training department\.

## Education

- Master of Science, Athletic Training/Trainer — North Dakota State University (2014\-08\-01–2016\-08\-01)
- Bachelor of Science, Athletic Training/Trainer — Dakota Wesleyan University (2010\-08\-01–2014\-05\-01)

## FAQ

### What does Eric do at ROM Technologies?

Eric is the Inventory Manager \- West at ROM Technologies, Inc\. He leads operational oversight for distribution centers across eight states, supervises 10 team members, serves as a Regional ERP/CRM Superuser, and works to improve data accuracy, order\-processing efficiency, and service delivery\.

### What are Eric's strengths in operational leadership?

Eric leads eight\-state distribution operations and has achieved more than 95% SLA performance through standardized workflows\. He analyzes operational metrics, develops documentation and training, and works with operations, logistics, and leadership teams to address complex operational issues\.

### What order\-management tool did Eric create?

Eric created an Excel\-based early\-warning system that identified problematic patient orders within 12 hours\. The tool enabled teams to intervene proactively before surgery dates and supported clearer patient\-care timelines\.

### How does Eric use Excel and data analysis?

Eric built a Green\-Yellow\-Red Order Feasibility Tool and automated Excel reports using macros\. His work turns messy operational data into clear decision tools and helps evaluate financial and operational feasibility\.

### How does Eric connect operations work to patient care?

Eric focuses on healthcare operations analytics, patient experience, process improvement, and care communication\. He drives operational changes with attention to patient\-care outcomes, timelines, and preventing misunderstandings before visits\.

### What systems and data responsibilities does Eric have?

As Regional ERP/CRM Superuser, Eric validates system data, improves data integrity, supports enterprise\-wide software implementation, and uses Infor CRM and internal software systems to support operational coordination\.

### What is Eric's approach to training and process standardization?

Eric develops standardized documentation and new\-hire training to improve data consistency and reduce operational errors\. He is experienced in creating standardized processes that improve consistency across distributed teams\.

### What did Eric do as Territory Supervisor \- Operations at ROM Technologies?

As Territory Supervisor \- Operations at ROM Technologies, Eric managed field\-related activities across Nebraska, Minnesota, Iowa, Wisconsin, and Illinois\. He authored and developed KPI implementation for field performance, including site\-performance growth and quality\.

### How did Eric improve territory operations at ROM Technologies?

Eric participated in interdepartmental communication to keep territory stakeholders current and proactively support service needs\. He also evaluated operational costs against performance to develop business cases for improved efficiency and service quality\.

### What did Eric do as a Field Representative at ROM Technologies?

As a Field Representative at ROM Technologies, Eric managed the delivery, education, and retrieval of ROMTech devices and accessories\. He maintained communication with patients and offices in the Lincoln, Nebraska, area and coordinated order processing with Microsoft tools and internal software\.

### What inventory and equipment work has Eric performed?

Eric completed routine inventory, inspections, service, and cleaning of ROMTech equipment as a Field Representative\. This work combined inventory management, customer service, medical logistics, and equipment coordination\.

### What was Eric's role at Concordia University, Nebraska?

At Concordia University, Nebraska, Eric managed and provided athletic training services for approximately 250 student\-athletes annually\. His work included managing health records and medical paperwork, coordinating care for injuries and illnesses, and mentoring athletic training students\.

### Which teams and external partners did Eric support at Concordia?

At Concordia University, NE, Eric supported student\-athletes in football, wrestling, baseball, cheer/dance, and tennis\. He represented athletic training in communications with hospitals, medical sales representatives, health insurance companies, and other health services, and mentored University of Nebraska\-Lincoln athletic training students assigned to the CUNE clinical site\.

### What did Eric do at Minnesota State University Moorhead?

As a Graduate Assistant \- Athletic Trainer at Minnesota State University Moorhead, Eric provided athletic training services to NCAA Division II athletes while completing his master's degree\. He also supported inventory management, student\-athlete health\-record management, and mentorship of student athletic trainers through the MSUM athletic training department\.

### What is Eric's educational background?

Eric earned a Master of Science in Athletic Training/Trainer from North Dakota State University and a Bachelor of Science in Athletic Training/Trainer from Dakota Wesleyan University\.

### What operations and management skills does Eric bring?

Eric's operational capabilities include operational oversight, operational improvement, operations process improvement, operational analysis, quality operations, quality improvement, operational efficiency, strategic planning, regulatory compliance, inventory management, route planning, scheduling, and management of direct reports\.

### What data, analytics, and technology skills does Eric have?

Eric's data and technology skills include data integrity, data operations, data analysis, healthcare analytics, analyzing information, Infor CRM, hospital information systems, Microsoft Office, Excel macros, automated reporting, and advanced mathematics\.

### What healthcare\-related experience does Eric have?

Eric's healthcare background includes athletic training, sports medicine, biomedical sciences, healthcare, health consulting, medical records, medical logistics, and insurance sales\. He has applied this background in both patient\-facing device operations and university athletic training settings\.

### What collaboration and people\-development skills does Eric have?

Eric works across functions through inter\-departmental collaboration, cross\-functional team leadership, collaborative problem solving, communication, customer service, team management, leadership, professional mentoring, and skilled multitasking\. He also has experience in mathematics education\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/eric\-lundberg\-014b7958

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