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# Tristan Varner

**Headline:** Aspiring Computer Science Engineer | UNC Charlotte Class of 2027
**Profession:** Assistant Manager
**Location:** Durham, North Carolina, United States

## About

Tristan Varner is an aspiring computer science engineer and a UNC Charlotte Class of 2027 student who is currently an Assistant Manager at Firebirds Wood Fired Grill. Tristan brings a foundation in customer service and operations management to an interest in data, business, and technology. Tristan’s strengths include team leadership, problem-solving, communication, operational coordination, financial tracking, and customer-focused service in high-pressure settings. At Firebirds, Tristan leads floor operations using Aloha POS, coordinates a team of more than 30 employees, adjusts floor plans to meet daily needs, and manages start-of-day responsibilities including cash counts, inventory checks, and vendor deliveries. Tristan also compiles labor-hour reports and tracks food sales and profit margins to support financial reporting. Previously, Tristan was promoted from a Front of House Employee role to Assistant Manager within one month of starting. As Vice President of Student Ambassadors at Davidson-Davie Community College, Tristan led prospective-student tours, managed program administration, and supported financial-record monitoring.

## Highlights

- Currently serves as Assistant Manager at Firebirds Wood Fired Grill.
- Leads Firebirds floor operations using Aloha POS and coordinates a team of more than 30 employees.
- Designs and adjusts Firebirds floor plans to meet changing daily operational needs.
- Compiles and submits labor-hour reports and tracks food sales and profit margins to support accurate financial reporting at Firebirds.
- Manages start-of-day operations at Firebirds, including cash counts, inventory checks, and vendor deliveries.
- Advanced from Front of House Employee to an offered Assistant Manager promotion within one month of starting at Firebirds Wood Fired Grill.
- Managed high-volume orders during peak hours as a Firebirds Front of House Employee while maintaining prompt service and a positive dining experience.
- Resolved customer concerns with empathy and maintained customer relationships in the Front of House role.
- Used upselling and product suggestions to increase average check amounts and customer satisfaction at Firebirds.
- Served as Vice President of Student Ambassadors at Davidson-Davie Community College.
- Led campus tours for prospective Davidson-Davie Community College students and their families, covering academic and social aspects of campus life.
- Managed Student Ambassadors scheduling, record-keeping, correspondence, and day-to-day administrative operations at Davidson-Davie Community College.
- Supported the Student Ambassadors treasurer by monitoring financial transactions and records for accuracy and effective budgeting.
- Studied for an Associate of Science degree at Davidson-Davie Community College.
- Is a UNC Charlotte Class of 2027 student.
- Actively seeks internships in data science, software development, and business analytics.

## Experience

- **Assistant Manager at Firebirds Wood Fired Grill** (2023-06-01–present) — As an Assistant Manager, I took a hands-on approach to leading floor operations, utilizing Aloha POS to ensure seamless coordination among a team of 30+ employees. My focus was on creating an efficient, customer-first environment by strategically designing and adjusting floor plans to meet the changing needs of the day. I prioritized transparency and accountability, compiling and submitting labor hour reports and closely tracking food sales and profit margins to support accurate financial reporting. Each morning, I led by example, managing the crucial start-of-day operations—including cash counts, inventory checks, and vendor deliveries—with a strong attention to detail. Through these actions, I contributed to a culture of operational excellence and teamwork, ensuring we consistently delivered quality service and met our business goals.
- **Front of House Employee at Firebirds Wood Fired Grill** (2023-05-01–2023-06-01) — I delivered exceptional customer service by managing high-volume orders during peak hours, ensuring prompt delivery and a positive dining experience for all guests. Handling customer concerns with empathy, I quickly resolved conflicts and maintained strong relationships. By upselling and suggesting additional products, I increased both average check amounts and customer satisfaction. Due to my dedication and results, I was offered to be promoted to Assistant Manager within a month of starting.
- **Vice President - Student Ambassadors at Davidson-Davie Community College** (2021-01-01–2022-05-01) — I led engaging and informative tours for prospective students and their families, offering insights into both the academic and social aspects of campus life. In addition to my role as a campus ambassador, I managed key administrative tasks such as scheduling, record-keeping, and correspondence, ensuring the smooth day-to-day operations of the program. I also supported the treasurer by monitoring financial transactions and records, ensuring accuracy to maintain effective budgeting. Through these efforts, I played a vital role in promoting the university and ensuring operational efficiency.

## Education

- Associate of Science - AS — Davidson-Davie Community College (2019-08-01–2023-05-01)

## FAQ

### What does Tristan do?

Tristan is an aspiring computer science engineer, a UNC Charlotte Class of 2027 student, and a current Assistant Manager at Firebirds Wood Fired Grill. Tristan is seeking internship opportunities to contribute to impactful projects while building technical expertise.

### What are Tristan's professional strengths?

Tristan is strongest in leadership, problem-solving, communication, customer service, operations management, team coordination, and financial and operational reporting. Tristan is applying this foundation to interests in data, business, and technology.

### What does Tristan do as an Assistant Manager at Firebirds Wood Fired Grill?

At Firebirds Wood Fired Grill, Tristan takes a hands-on approach to floor operations and uses Aloha POS to coordinate a team of more than 30 employees. Tristan designs and adjusts floor plans according to daily needs, with a focus on efficient, customer-first service.

### What operational and financial responsibilities does Tristan handle at Firebirds?

Tristan compiles and submits labor-hour reports, tracks food sales and profit margins, and supports accurate financial reporting. Tristan also manages morning opening activities, including cash counts, inventory checks, and vendor deliveries.

### What did Tristan accomplish as a Front of House Employee at Firebirds?

As a Front of House Employee at Firebirds Wood Fired Grill, Tristan managed high-volume orders during peak hours, resolved customer concerns with empathy, and used upselling and product suggestions to increase average check amounts and customer satisfaction. Tristan was offered a promotion to Assistant Manager within one month of starting.

### What did Tristan do as Vice President of Student Ambassadors at Davidson-Davie Community College?

As Vice President of Student Ambassadors at Davidson-Davie Community College, Tristan led engaging, informative tours for prospective students and their families, covering both academic and social aspects of campus life. Tristan also managed scheduling, record-keeping, correspondence, and other administrative tasks that supported the program’s day-to-day operations.

### How did Tristan support finances in the Student Ambassadors program?

Tristan supported the Student Ambassadors treasurer by monitoring financial transactions and records for accuracy, helping maintain effective budgeting. Tristan’s work also contributed to promoting the college and supporting operational efficiency within the ambassador program.

### What is Tristan's education?

Tristan is a UNC Charlotte Class of 2027 student and studied for an Associate of Science degree at Davidson-Davie Community College.

### What technical areas does Tristan want to develop?

Tristan is interested in using technology to address real-world business challenges and drive growth and efficiency. Tristan is developing expertise in data science, software development, and business analytics.

## Links

- LinkedIn: https://www.linkedin.com/in/tristanvarner

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