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# Kailey Cooper

**Headline:** Account Executive at Guardant Health
**Profession:** Account Executive
**Location:** Houston, Texas, United States

## About

Kailey Cooper is an Account Executive at Guardant Health with five years of experience selling complex healthcare technology. She combines consultative selling, outbound prospecting, and customer engagement with a healthcare-focused background in patient advocacy, medical-record and claims analysis, and conflict resolution. Kailey is strongest at building relationships from the ground up, including cold calling, creating a customer base from scratch, and regularly rebuilding her book of business. She works with internal teams to develop custom solutions for customer needs and is comfortable navigating long, complex sales cycles. A notable example was a two-year sales process that resulted in a deal worth more than $5 million with Texas Children’s Hospital a custom ICU solution helped open the opportunity. Before her current role, Kailey was an Outside Account Executive at Howard Medical and a Healthcare Advocate at Employer Direct Healthcare, where she researched patient records and claims information, advocated for treatment plans, and maintained weekly communication with patients. She is based in Houston, is travel-ready, and can start immediately.

## Services

- Case Management
- Patient Advocacy
- Conflict Resolution
- Sales
- Customer Engagement
- First Aid
- Customer Experience
- Documentation
- Medical Records
- Microsoft Word
- Customer Service
- Time Management
- Multitasking
- Adobe Systems
- Project Management
- Claims Management
- Microsoft Excel
- Data Analysis

## Highlights

- Account Executive at Guardant Health.
- Brings five years of experience selling complex healthcare technology.
- Closed a deal worth more than $5 million with Texas Children’s Hospital after a two-year sales cycle.
- Used a custom ICU solution to help open the Texas Children’s Hospital opportunity.
- Applies consultative selling and collaborates with internal teams to create custom customer solutions.
- Builds customer bases from scratch through outbound prospecting and cold calling.
- Comfortably rebuilds her book of business regularly, including every quarter.
- Served as an Outside Account Executive at Howard Medical.
- Served as a Healthcare Advocate at Employer Direct Healthcare.
- At Employer Direct Healthcare, researched and analyzed medical records and claims information to improve patients’ experiences.
- Advocated for patient wellness and treatment plans and resolved conflicts at Employer Direct Healthcare.
- Built trust with patients through weekly communication and a focus on optimal patient care.
- Has a concentration in Health and Wellness Management and a minor in Business Administration from Texas State University.
- Based in Houston, travel-ready, and able to start immediately.

## Experience

- **Account Executive at Guardant Health** (2025-08-01–present)
- **Outside Account Executive at Howard Medical** (2021-07-01–2025-08-01)
- **Healthcare Advocate at Employer Direct Healthcare** (2020-09-01–2021-07-01) — \- Improving patients experience by performing research, analysis of medical records and claims information. - Conflict resolution, advocating for patient wellness and treatment plans. - Build trust and relationships with patients by maintaining communication weekly and providing optimal patient care.

## Education

- Concentration in Health and Wellness Management. Minor in Business Administration — Texas State University

## FAQ

### What does Kailey do at Guardant Health?

Kailey is an Account Executive at Guardant Health. She sells complex healthcare technology through consultative sales, outbound prospecting, relationship building, and collaboration with internal teams on custom customer solutions.

### What is Kailey's experience selling healthcare technology?

Kailey has five years of experience selling complex healthcare technology. Her experience includes navigating long sales cycles, developing new customer relationships, and working with internal teams to tailor solutions to customer needs.

### What was Kailey's $5 million hospital sales accomplishment?

Kailey closed a deal worth more than $5 million with Texas Children’s Hospital after a two-year sales cycle. A custom ICU solution helped open the door to the account.

### How does Kailey approach consultative selling?

Kailey uses a consultative sales approach and partners with internal teams to create custom solutions for customers. Her work on a custom ICU solution was an important part of winning the Texas Children’s Hospital opportunity.

### What is Kailey's outbound prospecting experience?

Kailey has strong outbound prospecting experience, including cold calling and building a customer base from scratch. She is comfortable rebuilding her book of business regularly, including every quarter.

### What was Kailey's role at Howard Medical?

Kailey previously worked as an Outside Account Executive at Howard Medical.

### What did Kailey do at Employer Direct Healthcare?

At Employer Direct Healthcare, Kailey worked as a Healthcare Advocate. She improved patients’ experiences by researching and analyzing medical records and claims information, resolving conflicts, advocating for patient wellness and treatment plans, and maintaining weekly communication to build trust and provide optimal patient care.

### What are Kailey's professional strengths and skills?

Kailey's strengths include case management, patient advocacy, conflict resolution, sales, customer engagement, customer experience, customer service, documentation, medical-record review, claims management, data analysis, project management, time management, multitasking, and first aid. She also works with Microsoft Word, Microsoft Excel, and Adobe Systems.

### What is Kailey's education?

Kailey attended Texas State University, where she had a concentration in Health and Wellness Management and a minor in Business Administration.

### Where is Kailey based, and is she available to travel?

Kailey is based in Houston, is travel-ready, and can start immediately.

## Links

- LinkedIn: https://www.linkedin.com/in/kailey-cooper-512796175

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