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# Margaret Patlazhan\-Melman B\.S\., M\.A\.

**Headline:** Project Management for Tuberculosis & Refugee Health\| Department of Public Health\| M\.A in Global Affairs/ Economics and Development, B\.S in Kinesiology/Global Health
**Profession:** Tuberculosis & Refugee Health Program Coordinator
**Location:** Phoenix, Arizona, United States

## About

Margaret Patlazhan\-Melman is the Tuberculosis & Refugee Health Program Coordinator at Maricopa County Public Health\. She manages program evaluation, quality assurance, grant and regulatory compliance, performance measurement, policy and procedure development, and data\-informed recommendations for tuberculosis and refugee health activities\. Margaret’s strengths include strategic partnership building, organizational governance, rigorous research, trauma\-informed care, cross\-sector collaboration with government and academic stakeholders, and supervision of multidisciplinary teams\. Her work spans public health, refugee and immigration services, global health research, HIV/AIDS education, substance\-use recovery support, and nonprofit operations\. At Lutheran Social Services of the Southwest, Margaret supervised intensive case\-management services for refugees and immigrants, including Preferred Communities and Refugee Health Promotion programming, and supported people navigating legal, medical, educational, and social\-service systems\. Her research experience at Arizona State University includes exercise science research involving individuals with Down syndrome and global health research\. Margaret holds a B\.S\. in Kinesiology and Exercise Science/Global Health from Arizona State University and an M\.A\. in International Relations and Affairs from the University of Oklahoma\.

## Highlights

- Serves as Tuberculosis & Refugee Health Program Coordinator at Maricopa County Public Health\.
- Ensures compliance with tuberculosis and refugee grant requirements, state and federal statutes, administrative code, and guidelines\.
- Develops ongoing data and performance evaluation to track and measure intervention and activity impact\.
- Uses quality\-assurance processes and program activity reports to identify improvement opportunities and inform supervisory decisions\.
- Researches, analyzes, and recommends best practices for tuberculosis and refugee health outcomes\.
- Establishes program goals, evaluates program effectiveness, and measures and reports program success\.
- Supports evaluation methods and tools, data visualizations and infographics, and performance\-data analysis\.
- Develops policies and procedures and implements appropriate changes\.
- Conducts studies and research projects and presents data\-based recommendations for leadership decisions\.
- Coordinates trainings and informational materials for public and external stakeholder understanding of program activities, services, and requirements\.
- Has experience in strategic partnership building, organizational governance, grant compliance, regulatory compliance, rigorous research, quality assurance, trauma\-informed care, cross\-sector collaboration, and NGO operational scaling\.
- Has a proven track record supervising multidisciplinary teams\.
- Supervised Intensive Case Management services at Lutheran Social Services of the Southwest, including Preferred Communities and Refugee Health Promotion programs\.
- Led and supervised an intensive case\-management team serving immigrants and refugees\.
- Supported refugees from the Democratic Republic of Congo, Burundi, Myanmar \(Burma\), Iraq, Syria, Venezuela, Iran, Ukraine, and Afghanistan\.
- Worked with cases involving domestic violence, gender\-based violence, human trafficking, forced marriage, HIV\-positive status, and LGBTQ\+ concerns\.
- Helped clients navigate legal, medical, educational, and social\-service systems and collaborated with providers to support continuity of care\.
- Supported refugee self\-sufficiency and sustained employment as a Refugee Career Pathways Employment Coordinator\.
- Provided survivor support, client intake and case management, psychosocial groups and workshops, and program support at the International Rescue Committee\.
- Delivered HIV/AIDS education, prevention workshops, awareness campaigns, counseling and support, and testing\-and\-treatment promotion work in Chennai, India\.
- Conducted Arizona State University exercise\-science research involving individuals with Down syndrome, including fitness assessments and physiological\-data collection\.
- Conducted global health research activities including literature reviews, data analysis, report writing, interviews, and community surveys at Arizona State University\.
- Collected data and conducted home visits related to behavior among children under age five at LeCroy & Milligan Associates\.
- Managed office administration, scheduling, meetings, records, communication, and operational support at Catalytic Health Partners\.
- Supported publishing production, distribution, launch, and promotion activities at the United Nations Association UAE\.
- Supported clients’ treatment, recovery skills, progress monitoring, safety, and well\-being as a BHT/Substance Abuse Technician at Virtue Recovery Center Sun City West\.
- Earned a B\.S\. in Kinesiology and Exercise Science/Global Health from Arizona State University\.
- Earned an M\.A\. in International Relations and Affairs from the University of Oklahoma\.

## Experience

- **Tuberculosis & Refugee Health Program Coordinator at Maricopa County Public Health** (2025\-03\-01–present) — ·         Ensures compliance with TB/Refugee grant requirements, State and Federal statues, administrative code, and guidelines, develops and implements ongoing data and performance evaluation to track and measure the impact of interventions and activities\. ·         Identifies opportunities for improvement through Quality Assurance processes/Program activity reports to collaborate with TB/Refugee supervisors make informed decisions to effectively supervisor program areas\. Research, analyze, and recommend best practices for improving TB and Refugee health outcomes\. ·         Assists program staff and others, on evaluation methods and tools, data visualizations and infographics, and performance data analysis Proposes and establishes program goals, evaluates, and determines program effectiveness, and measures and reports on program success\. Participates in and facilitates meetings, workgroups, presentations, or trainings\. ·         Formulates policies and procedures implements and makes
- **Intensive Case Management Supervisor at Lutheran Social Services of the Southwest \- Asylum Program** (2024\-03\-01–2025\-02\-01) — In collaboration with the Program Director, oversees daily operations of the Intensive Case Management \(ICM\) programs under Refugee & Immigration Services, including the Preferred Communities program and Refugee Health Promotion \(RHP\) providing guidance, leadership, and support in all aspects of service provision, and ensures compliance with all grant and program requirements\. • In addition, conducts community outreach and works closely with volunteers and internal and external partners to grow partnerships and resources to support refugees as they seek to lead self\- sufficient lives and integrate into their new communities\. • Lead and supervise of intensive case management team to provide services to immigrants and refugees\. • I have provided insight and resources for refugees from the Democratic Republic of Congo \( DRC\), Burundi, Myanmar \(Burma\), Iraq, Syria, Venezuela, Iran, Ukraine, Afghanistan, etc\. • I have worked with cases such as domestic violence \(DV\), Gender\-Based Violence \(
- **Publishing Associate at United Nations Association UAE** (2023\-12\-01–2024\-02\-01) — A publishing associate is a professional in the publishing industry who assists in the creation, production, and distribution of written materials such as books, magazines, and newspapers\. They may work with authors, editors, and marketing teams to ensure the successful launch and promotion of publications\. The UN UAE \(United Nations United Arab Emirates\) is the country office of the United Nations in the United Arab Emirates\. It collaborates with the government and local organizations to support and implement UN initiatives, programs, and campaigns in areas such as human rights, education, health, and environmental sustainability\. Their goal is to contribute to the development and well\-being of the people in the UAE\.
- **Refugee Career Pathways Employment Coordinator at Lutheran Social Services of the Southwest \- Asylum Program** (2023\-02\-01–2024\-03\-01) — A refugee career pathways coordinator at Lutheran Social Services is responsible for assisting refugees in achieving self\-sufficiency and sustained employment\. This may include providing job readiness training, developing partnerships with employers, and connecting refugees with resources and services to help them overcome barriers to employment\. They also play a crucial role in advocating for refugee rights and promoting cultural competency within the organization and larger community\.
- **Office Manager at Catalytic Health Partners** (2022\-05\-01–2023\-02\-01) — A office manager at Catalytic Health Partners is responsible for overseeing administrative tasks such as scheduling, coordinating meetings, maintaining records, and managing communication\. They also work closely with staff and other departments to ensure smooth operations and efficient functioning of the office\. Additionally, they may be involved in developing and implementing office policies and procedures to improve efficiency and productivity\.
- **BHT/Substance Abuse Technician at Virtue Recovery Center Sun City West** (2021\-09\-01–2022\-04\-01) — A BHT/Substance Abuse Technician at Virtue Recovery Center plays a crucial role in helping individuals overcome substance abuse and addiction\. They are responsible for providing support and guidance to clients throughout their treatment process, monitoring their progress, and assisting them in developing coping skills to maintain long\-term recovery\. This job requires a compassionate and non\-judgmental approach, as well as strong communication and organizational skills to effectively work with a diverse group of clients seeking recovery\. The BHT/Substance Abuse Technician also ensures the safety and well\-being of clients while fostering a positive and supportive environment for their journey to sobriety\.
- **Research Assistant at LeCroy & Milligan Associates** (2019\-08\-01–2020\-08\-01) — As a Research Assistant at Lecory and Milligan Associates, your primary responsibility was to collect data and conduct home visits on children under the age of 5 and their behavior\. This involved working closely with families to gather information, observing and documenting children’s behavior, and assisting in the analysis of the collected data\. Additionally, you were expected to maintain organized records of the data, help in the preparation of research reports, and collaborate with other team members to present findings and recommendations to clients\. This role required strong communication and interpersonal skills, as well as a keen attention to detail and ability to work independently\.
- **Global Health Research Assistant at Arizona State University** (2019\-08\-01–2019\-12\-01) — The Global Health Research Assistant is a vital role at Arizona State University that involves collaborating with a team of researchers to conduct studies and collect data on global health issues\. Responsibilities include assisting with literature reviews, data analysis, and report writing, as well as conducting interviews and surveys in communities\. The role requires excellent organizational skills, attention to detail, and a passion for global health issues\. This position provides an opportunity to contribute to meaningful research and make a positive impact on global health outcomes\.
- **HIV/AIDS Educator at International Alliance for the Prevention of AIDS** (2019\-01\-01–2019\-08\-01) — The HIV/AIDS educator in Chennai, India would be responsible for creating and implementing educational programs and workshops on HIV/AIDS prevention, conducting awareness campaigns in schools and communities, providing counseling and support to individuals living with HIV/AIDS, and collaborating with healthcare professionals and organizations to promote testing and treatment\. Additionally, they may be involved in policy advocacy and coordinating with government agencies to address the impact of HIV/AIDS in the city\.
- **Survivor Intern at International Rescue Committee** (2018\-05\-01–2018\-08\-01) — As a Survivor Intern at International Rescue Committee, your duties may include providing direct support and services to survivors of conflict , conducting client intake and case management, and facilitating psychosocial support groups and workshops\. You may also assist with program planning, evaluation and reporting, and contribute to advocacy efforts on behalf of survivors\.
- **Research Assistant at Arizona State University** (2018\-01\-01–2018\-05\-01) — Research Assistant at Arizona State University, specializing in exercise science and individuals with Down syndrome\. I actively participated in research projects investigating the impact of exercise on various health outcomes in this population\. Key responsibilities included: \* Conducting fitness assessments and collecting physiological data\. \* Assisting with the recruitment and enrollment of study participants\. \* Contributing to the design and implementation of research protocols\. \* Analyzing and interpreting research data\.

## Education

- Master of Arts \- MA, International Relations and Affairs — University of Oklahoma (2021\-09\-01–2023\-05\-01)
- Bachelor's degree, Kinesiology and Exercise Science/ Global Health — Arizona State University (2015\-01\-01–2020\-07\-01)

## FAQ

### What does Margaret do at Maricopa County Public Health?

Margaret is the Tuberculosis & Refugee Health Program Coordinator at Maricopa County Public Health\. She supports tuberculosis and refugee health programming through compliance management, evaluation, quality assurance, performance analysis, training coordination, and data\-informed leadership recommendations\.

### What are Margaret’s responsibilities in grant compliance and evaluation?

Margaret ensures compliance with tuberculosis and refugee grant requirements, state and federal statutes, administrative code, and applicable guidelines\. She develops ongoing data and performance evaluation to measure the impact of interventions and activities\.

### How does Margaret use quality assurance in her current role?

Margaret identifies improvement opportunities through quality\-assurance processes and program activity reports\. She collaborates with tuberculosis and refugee supervisors to support informed decisions about program areas\.

### How does Margaret work to improve tuberculosis and refugee health outcomes?

Margaret researches, analyzes, and recommends best practices to improve tuberculosis and refugee health outcomes\. She establishes program goals, evaluates effectiveness, measures success, and reports results\.

### What data and research support does Margaret provide?

Margaret assists staff and others with evaluation methods and tools, data visualizations and infographics, and performance\-data analysis\. She also compiles and analyzes information and resources, conducts studies and research projects, and presents recommendations for leadership decisions based on data results\.

### What program\-development and stakeholder work does Margaret lead?

Margaret participates in and facilitates meetings, workgroups, presentations, and trainings\. She formulates policies and procedures, implements changes when appropriate, and coordinates trainings and informational materials for public and external stakeholders\.

### What are Margaret’s core professional strengths?

Margaret’s professional strengths include strategic partnership building, grant compliance, organizational governance, regulatory compliance, rigorous research, quality assurance, trauma\-informed care, and supervision of multidisciplinary teams\. She also has experience collaborating across government and academic stakeholders and scaling operations for NGOs\.

### What did Margaret do as an Intensive Case Management Supervisor at Lutheran Social Services of the Southwest?

At Lutheran Social Services of the Southwest’s Asylum Program, Margaret supervised the Intensive Case Management team serving immigrants and refugees\. In collaboration with the Program Director, she oversaw daily operations of Intensive Case Management programs under Refugee & Immigration Services, including Preferred Communities and Refugee Health Promotion, while supporting grant and program compliance\.

### What populations and client needs did Margaret support in refugee services?

In her intensive case\-management work, Margaret conducted community outreach and collaborated with volunteers and internal and external partners to grow resources and partnerships\. She worked with clients from the Democratic Republic of Congo, Burundi, Myanmar \(Burma\), Iraq, Syria, Venezuela, Iran, Ukraine, and Afghanistan, including cases involving domestic violence, gender\-based violence, human trafficking, forced marriage, HIV\-positive status, and LGBTQ\+ concerns\.

### How did Margaret support continuity of care and client navigation?

Margaret collaborated with other service providers to support continuity of care and helped clients navigate legal, medical, educational, and social\-service systems\. Her work supported refugees and immigrants as they sought self\-sufficiency and integration into new communities\.

### What did Margaret do as a Refugee Career Pathways Employment Coordinator?

As Refugee Career Pathways Employment Coordinator at Lutheran Social Services of the Southwest’s Asylum Program, Margaret helped refugees pursue self\-sufficiency and sustained employment\. The role included job\-readiness support, employer partnership development, connections to resources and services, advocacy for refugee rights, and promotion of cultural competency\.

### What did Margaret do at the International Rescue Committee?

Margaret worked as a Survivor Intern at the International Rescue Committee\. Her responsibilities included direct support and services for survivors of conflict, client intake and case management, psychosocial support groups and workshops, program planning, evaluation and reporting, and advocacy support\.

### What was Margaret’s HIV/AIDS education work in Chennai, India?

Margaret was an HIV/AIDS Educator with the International Alliance for the Prevention of AIDS in Chennai, India\. Her work included HIV/AIDS\-prevention education and workshops, awareness campaigns in schools and communities, counseling and support for people living with HIV/AIDS, collaboration to promote testing and treatment, policy advocacy, and coordination with government agencies\.

### What did Margaret research at Arizona State University?

At Arizona State University, Margaret worked as a Research Assistant specializing in exercise science and individuals with Down syndrome\. She conducted fitness assessments, collected physiological data, supported participant recruitment and enrollment, contributed to research\-protocol design and implementation, and analyzed and interpreted data\.

### What did Margaret do as a Global Health Research Assistant?

Margaret also served as a Global Health Research Assistant at Arizona State University\. She collaborated on global health studies through literature reviews, data analysis, report writing, and community interviews and surveys\.

### What did Margaret do at LeCroy & Milligan Associates?

At LeCroy & Milligan Associates, Margaret collected data and conducted home visits involving children under age five and their behavior\. She worked with families, observed and documented behavior, maintained records, supported data analysis and research reports, and contributed to findings and recommendations for clients\.

### What did Margaret do at Catalytic Health Partners?

Margaret worked as an Office Manager at Catalytic Health Partners, overseeing administrative functions such as scheduling, meeting coordination, records maintenance, and communication\. She worked with staff and departments to support efficient office operations and could contribute to office policies and procedures\.

### What was Margaret’s work with the United Nations Association UAE?

Margaret worked as a Publishing Associate at the United Nations Association UAE, supporting the creation, production, distribution, launch, and promotion of written materials\. The United Nations UAE country office collaborates with government and local organizations on initiatives related to human rights, education, health, and environmental sustainability\.

### What did Margaret do at Virtue Recovery Center Sun City West?

Margaret worked as a BHT/Substance Abuse Technician at Virtue Recovery Center Sun City West\. The role involved supporting and guiding clients during treatment, monitoring progress, helping clients develop coping skills for long\-term recovery, and supporting client safety and well\-being in a positive recovery environment\.

### What education does Margaret have?

Margaret earned a Bachelor’s degree in Kinesiology and Exercise Science/Global Health from Arizona State University\. She also earned a Master of Arts in International Relations and Affairs from the University of Oklahoma\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAADLC7NEBd\_lMAQYs6IypISaVbILSsOoPCTU

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