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# Kamal Kandula

**Headline:** AI/ML Engineer | Generative AI & Agentic AI | LLMs • RAG • LangGraph • MCP | Python • PyTorch • FastAPI | AWS • Azure • GCP | Databricks
**Profession:** AI/ML Engineer
**Location:** United States

## About

Kamal Kandula is an AI/ML Engineer at InfoCepts with more than four years of experience building scalable machine-learning systems, Generative AI applications, RAG solutions, agentic AI workflows, and data-driven platforms. He combines AI/ML engineering, data engineering, cloud technologies, and full-stack application development to translate business requirements into reliable, production-ready systems. Kamal’s strengths include stateful agentic workflows with validation and human oversight, enterprise RAG and semantic-search applications, AI observability and evaluation, and end-to-end ownership from problem scoping through deployment and iteration. At InfoCepts, he has built Customer 360 feature pipelines processing more than 500,000 monthly events across four domains, reduced RAG preprocessing, embedding, and indexing time by 30%, automated three AI workflows, and reduced feature-availability latency by 28%. His prior work at FedEx and Infosys spans document intelligence, operational analytics, financial-services data architecture, ML pipelines, and predictive models. Kamal works with Python, SQL, PySpark, Databricks, LLMs, LangGraph, LangChain, MCP, FastAPI, AWS, Azure, and Google Cloud Platform, among other tools. He is especially interested in engineering roles that unite AI/ML, data engineering, full-stack development, client-facing collaboration, and close engagement with product and business problems.

## Services

- Chatbot Development
- Django
- React.js
- Amazon Web Services \(AWS\)
- Data Analytics
- Retrieval-Augmented Generation \(RAG\)
- Microsoft Power BI
- Generative AI
- Database
- Large Language Models \(LLM\)
- Microsoft SQL Server
- Online Research
- Microsoft Outlook
- Handle Confidential Information
- Workload Prioritization
- Query Optimization
- Docker
- Wealth Management System
- Automation
- Software Build
- Product Testing
- Debugging
- Natural Language Processing \(NLP\)
- Machine Learning
- Data Mining
- Datasets
- Server Administration
- Financial Data
- Financial Performance
- Product Knowledge

## Highlights

- At InfoCepts, architected AI-ready Customer 360 feature pipelines processing more than 500,000 monthly events across four domains using Python, SQL, PySpark, Databricks Lakehouse, Delta Lake, and BigQuery.
- Engineered enterprise RAG applications with LangChain, LLMs, embeddings, vector search, document chunking, and metadata filtering, reducing preprocessing, embedding, and indexing time by 30%.
- Orchestrated LangGraph-based agentic AI services with tool calling, structured outputs, FastAPI, and human-in-the-loop controls, automating three workflows for classification, summarization, and procedure retrieval.
- Operationalized AI/ML workloads with MLflow, Databricks Model Serving, Docker, CI/CD, validation, and monitoring, reducing feature-availability latency by 28%.
- Evaluated RAG and ML systems using golden query sets, top-k relevance testing, source-grounding checks, error analysis, and human evaluation.
- At FedEx, scoped AI/ML requirements and solution architecture for document summarization, information retrieval, evaluation, and OCR fallback across more than 200 operational documents.
- Streamlined FedEx document-intelligence pipelines through extraction, OCR, text cleaning, chunking, metadata preparation, and embeddings, reducing manual summary-review effort by 70%.
- Benchmarked BART, T5, DistilBART, Llama, and Mistral with BERTScore, ROUGE, retrieval testing, and reviewer validation, improving top-k retrieval relevance by 18%.
- Integrated Django, React, PostgreSQL, AWS, REST APIs, and vector search at FedEx to enable semantic search, document summarization, and conversational assistance, reducing procedure-search time by 22%.
- Delivered Power BI dashboards across three FedEx operational areas using Power Query, DAX, data modeling, and scheduled refreshes.
- At Infosys, defined AI/ML data architecture with data scientists and risk stakeholders across four financial domains using Snowflake, AWS S3, PySpark, and Airflow.
- Engineered ETL/ELT and feature-engineering pipelines across Oracle, S3, and Snowflake using Python, PySpark, SQL, dbt, and Parquet applied AWR analysis and SQL tuning to improve batch efficiency by 20%.
- Automated ML training-data and model workflows through Apache Airflow and AWS EC2, converting Pandas prototypes into distributed PySpark feature pipelines supporting more than 10 scheduled datasets.
- Developed classification, regression, forecasting, and anomaly-detection models with Python, SQL, Scikit-learn, and XGBoost for financial-services risk analytics.
- Implemented data-drift checks, source-to-target reconciliation, schema validation, model-health checks, job monitoring, and failure alerting, reducing recurring data-quality incidents by 12%.
- Builds production-grade AI systems with observability and validation, including OpenTelemetry and LangFuse.
- Uses PostgreSQL with pgvector for semantic-search applications and combines React and TypeScript front ends with Python and FastAPI back ends.
- Has experience building RAG, agentic AI, data-platform, document-intelligence, Customer 360, semantic-search, and real-time data-pipeline applications.

## Experience

- **AI/ML Engineer at InfoCepts** (2026-01-01–present) — Architected AI-ready Customer 360 feature pipelines using Python, SQL, PySpark, Databricks Lakehouse, Delta Lake, and BigQuery, processing 500K+ monthly events across 4 domains to support scalable machine learning and analytics. • Engineered enterprise RAG applications using LangChain, LLMs, embeddings, vector search, document chunking, and metadata filtering, reducing preprocessing, embedding, and indexing time by 30% across internal knowledge workflows. • Orchestrated agentic AI services with LangGraph, tool calling, structured outputs, FastAPI, and human-in-the-loop controls, automating 3 workflows spanning classification, summarization, and procedure retrieval. • Operationalized AI/ML workloads using MLflow, Databricks Model Serving, Docker, CI/CD, validation, and monitoring, reducing feature-availability latency by 28% while improving deployment consistency and reliability. • Evaluated RAG and ML system performance through golden query sets, top-k relevance testing, source-g
- **Advanced Intern - Solutions, AI Systems & Data Analytics at FedEx** (2025-06-01–2025-12-01) — Scoped AI/ML requirements and solution architecture with operations stakeholders for document summarization, information retrieval, evaluation, and OCR fallback across 200+ operational documents. • Streamlined document intelligent pipelines through native extraction, OCR, text cleaning, chunking, metadata preparation, and embeddings, reducing manual summary-review effort by 70%. • Benchmarked BART, T5, DistilBART, Llama, and Mistral using BERTScore, ROUGE, retrieval testing, and reviewer validation, improving top-k retrieval relevance by 18%. • Integrated AI capabilities using Django, React, PostgreSQL, AWS, REST APIs, and vector search, enabling semantic search, document summarization, and conversational assistance while reducing procedure-search time by 22%. • Delivered Power BI dashboards across 3 operational areas using Power Query, DAX, data modeling, and scheduled refreshes, presenting operational metrics and insights to support data-driven decision-making.
- **Data Engineer at Infosys** (2021-01-01–2024-07-01) — Defined AI/ML data architecture with Data Scientists and risk stakeholders across 4 financial domains, leveraging Snowflake, AWS S3, PySpark, and Airflow to support scalable machine learning and predictive analytics initiatives. • Engineered end-to-end ETL/ELT and feature engineering pipelines across Oracle, S3, and Snowflake using Python, PySpark, SQL, dbt, and Parquet, applying AWR analysis and SQL tuning to improve batch efficiency by 20%. • Automated ML training-data and model workflows through Apache Airflow and AWS EC2, converting Pandas-based prototypes into distributed PySpark feature pipelines supporting 10+ scheduled datasets. • Developed classification, regression, forecasting, and anomaly-detection models using Python, SQL, Scikit-learn, and XGBoost, supporting risk analytics and data-driven decision-making across financial-services initiatives. • Monitored production ML and data pipelines through data-drift checks, source-to-target reconciliation, schema validation,

## Education

- Master of Science - MS, Computer Science — University of Florida (2024-08-01–2025-12-01)
- Bachelor of Technology - BTech, Computer Science and Engineering — Amrita Vishwa Vidyapeetham (2017-01-01–2021-01-01)
- Class 12, Mathematics, Physics, Chemistry — Sri Chaitanya College of Education (2015-01-01–2017-01-01)
- Class 4 - Class 10 — D.A.V. Public School - India (2008-01-01–2015-01-01)

## FAQ

### What does Kamal do?

Kamal is an AI/ML Engineer at InfoCepts. He builds scalable machine-learning systems, Generative AI applications, RAG solutions, agentic AI workflows, and data-driven platforms, with an emphasis on production reliability, intelligent automation, and measurable business impact.

### What are Kamal's core areas of expertise?

Kamal is strongest in AI/ML engineering and production ML systems Generative AI, LLMs, RAG, and agentic AI LangGraph, LangChain, and MCP data engineering with Databricks, PySpark, and Apache Spark vector search, embeddings, semantic search, MLflow, MLOps, and AI evaluation. He also builds ETL/ELT, batch and streaming data pipelines, FastAPI and REST API applications, and cloud-based solutions across AWS, Azure, and Google Cloud Platform.

### What has Kamal accomplished at InfoCepts?

At InfoCepts, Kamal architects AI-ready Customer 360 feature pipelines using Python, SQL, PySpark, Databricks Lakehouse, Delta Lake, and BigQuery. The pipelines process more than 500,000 monthly events across four domains to support scalable machine learning and analytics.

### How has Kamal improved RAG workflows at InfoCepts?

Kamal engineered enterprise RAG applications using LangChain, LLMs, embeddings, vector search, document chunking, and metadata filtering. This reduced preprocessing, embedding, and indexing time by 30% across internal knowledge workflows.

### What agentic AI systems has Kamal built?

Kamal orchestrated agentic AI services with LangGraph, tool calling, structured outputs, FastAPI, and human-in-the-loop controls. These services automated three workflows spanning classification, summarization, and procedure retrieval.

### How does Kamal support production AI/ML operations?

Kamal operationalized AI/ML workloads with MLflow, Databricks Model Serving, Docker, CI/CD, validation, and monitoring. This reduced feature-availability latency by 28% while improving deployment consistency and reliability.

### How does Kamal evaluate AI-system quality and reliability?

Kamal evaluates RAG and ML systems through golden query sets, top-k relevance testing, source-grounding checks, error analysis, and human evaluation. He has also used DeepEval and Ragas evaluation frameworks, and collaborates with product, support, data, and engineering stakeholders to turn business requirements into practical AI solutions.

### What did Kamal do at FedEx?

As an Advanced Intern in Solutions, AI Systems & Data Analytics at FedEx, Kamal scoped AI/ML requirements and solution architecture with operations stakeholders for document summarization, information retrieval, evaluation, and OCR fallback across more than 200 operational documents.

### How did Kamal improve document-intelligence processes at FedEx?

At FedEx, Kamal streamlined document-intelligence pipelines through native extraction, OCR, text cleaning, chunking, metadata preparation, and embeddings. The work reduced manual summary-review effort by 70%.

### What language-model evaluation work did Kamal perform at FedEx?

Kamal benchmarked BART, T5, DistilBART, Llama, and Mistral using BERTScore, ROUGE, retrieval testing, and reviewer validation. This improved top-k retrieval relevance by 18%.

### What applications and analytics did Kamal deliver at FedEx?

Kamal integrated Django, React, PostgreSQL, AWS, REST APIs, and vector search to enable semantic search, document summarization, and conversational assistance. The solution reduced procedure-search time by 22%. He also delivered Power BI dashboards across three operational areas using Power Query, DAX, data modeling, and scheduled refreshes to present operational metrics and insights.

### What did Kamal do at Infosys?

As a Data Engineer at Infosys, Kamal defined AI/ML data architecture with data scientists and risk stakeholders across four financial domains. He used Snowflake, AWS S3, PySpark, and Airflow to support scalable machine-learning and predictive-analytics initiatives.

### How did Kamal improve data and ML pipelines at Infosys?

At Infosys, Kamal engineered end-to-end ETL/ELT and feature-engineering pipelines across Oracle, S3, and Snowflake using Python, PySpark, SQL, dbt, and Parquet. He applied AWR analysis and SQL tuning to improve batch efficiency by 20%, and automated ML training-data and model workflows through Apache Airflow and AWS EC2 by converting Pandas prototypes into distributed PySpark feature pipelines supporting more than 10 scheduled datasets.

### What machine-learning and monitoring work did Kamal perform at Infosys?

Kamal developed classification, regression, forecasting, and anomaly-detection models using Python, SQL, Scikit-learn, and XGBoost for financial-services risk analytics. He monitored production ML and data pipelines with data-drift checks, source-to-target reconciliation, schema validation, model-health checks, job monitoring, and failure alerting, reducing recurring data-quality incidents by 12%.

### What technologies does Kamal work with?

Kamal uses Python, SQL, PyTorch, Scikit-learn, PySpark, Databricks, Apache Spark, LangGraph, LangChain, LLMs, RAG, MCP, vector search, MLflow, FastAPI, AWS, Azure, Google Cloud Platform, Docker, Kubernetes, Jenkins, Oracle SQL, PostgreSQL, pgvector, Snowflake, AWS S3, Airflow, dbt, BigQuery, Delta Lake, Django, React, React.js, TypeScript, Java, C, Microsoft SQL Server, Grafana, JMeter, Valgrind, Finacle, and Power BI. He is also proficient with Gemini, Ollama, Playwright, OpenTelemetry, and LangFuse for agentic systems, testing, and observability.

### What additional technical, analytical, and business skills does Kamal bring?

Kamal has experience in chatbot development, natural language processing, machine learning, data mining, datasets, data analytics, data warehousing, database administration, server administration, query optimization, automation, software builds, product testing, debugging, algorithms, data structures, optimization techniques, and statistical analysis. His listed business and professional skills also include financial data, financial performance, wealth management systems, private equity, investment management, investments, financial analysis, finance, client relations, customer interaction, product knowledge, documentation, presentations, Microsoft Office, Microsoft Excel, Microsoft Outlook, online research, handling confidential information, workload prioritization, team leadership, organization, communication, analytical skills, critical thinking, problem solving, attention to detail, thinking skills, emerging technologies, and making things happen.

### What is Kamal's approach to building AI products?

Kamal designs reliable, stateful workflows with validation, observability, and human oversight. He takes full-stack ownership from problem scoping through deployment and iteration, investigates failures to identify root causes, and uses customer feedback to guide a build-measure-iterate cycle. He prefers work close to product and business problems rather than models in isolation.

### What opportunities is Kamal interested in?

Kamal is interested in engineering roles that combine AI/ML, data engineering, and full-stack development, including client-facing work. He seeks end-to-end ownership from problem definition through implementation and is interested in connecting with professionals working in AI/ML, Generative AI, agentic AI, data engineering, cloud technologies, and intelligent data-driven applications.

### What is Kamal's educational background?

Kamal earned a Master of Science in Computer Science from the University of Florida in 2025 and a Bachelor of Technology in Computer Science and Engineering from Amrita Vishwa Vidyapeetham in 2021. He completed Class 12 studies in Mathematics, Physics, and Chemistry at Sri Chaitanya College of Education in 2017, and completed Class 4 through Class 10 at D.A.V. Public School in India in 2015.

### What languages and certifications does Kamal have?

Kamal speaks English, Telugu, and Hindi. His certifications include AWS Educate Machine Learning Foundations and AWS Educate Introduction to Generative AI from Amazon Web Services Academy Accreditation – Generative AI Fundamentals from Databricks BCG – GenAI Job Simulation and Deloitte Australia – Data Analytics Job Simulation from Forage Microsoft Excel – Advanced Excel Formulas & Functions, Master SQL for Data Science, The Complete Python Developer Certification Course, and The Complete Oracle SQL Certification Course from Udemy and Data Structures and Algorithms from Board Infinity.

## Links

- LinkedIn: https://www.linkedin.com/in/kamal-kandula09

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