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# Joy DeHaven

**Headline:** Award\-Winning Senior Brand Designer & Product Designer \| Closing the gap between who you are and how you show up \| 10\+ years, 60\+ brands
**Profession:** Design Lead
**Location:** Greater Orlando

## About

Joy DeHaven is an award\-winning senior brand designer, product designer, illustrator, and brand developer with more than 10 years of experience across agency, in\-house, and independent settings\. As Design Lead at New American Funding, Joy brings graphic design, marketing, brand strategy, UX, and product\-design capabilities to work in the mortgage and real\-estate industries\. Joy is strongest at translating complex needs into clear, narrative\-driven messaging, cohesive visual systems, and user\-centered experiences—from strategy and wireframes through prototypes, usability testing, and execution\. Joy has led design for boat manufacturers, mortgage lenders, nonprofits, fintech startups, and more than 60 brands\. In a recruitment campaign, Joy led differentiated, targeted creative that increased candidate acquisition by 677% a former manager cited the work as producing a 300%\+ increase in qualified candidates and exceeding projections\. Joy’s design foundation is rooted in a family tradition: Joy’s grandfather operated a sign shop and Joy’s father also worked in the business\. Joy is now transitioning from graphic design and marketing into outbound sales, with particular interest in fintech, while practicing cold outreach and using AI tools to develop outreach messages\.

## Services

- Art Direction
- Design Systems
- Brand Design
- Brand Strategy
- Relationship Building
- Competitive Analysis
- User Experience \(UX\)
- UX Research
- Product Design
- User Interface Design
- Usability Testing
- Figma \(Software\)
- Sketching
- Information Architecture
- Wireframing
- Prototyping
- Rapid Prototyping
- Interaction Design
- User\-centered Design
- Experience Design
- Iterative Design
- Leadership
- Tenacious Work Ethic
- Time Management
- Strategic Thinking
- Creative Solutions
- Design Thinking
- User Experience Design \(UED\)
- Graphic Design
- Adobe XD

## Highlights

- Led differentiated, targeted creative for a recruitment campaign that achieved a 677% increase in candidate acquisition\.
- Developed strategic messaging and a bold advertising system for a complex recruiting campaign Joy’s manager reported a 300%\+ increase in qualified candidates that far exceeded projections\.
- Led design for more than 60 brands across sectors including boat manufacturing, mortgage lending, nonprofits, and fintech startups\.
- Serves as Design Lead at New American Funding and previously worked there as a Digital Designer\.
- Created wireframes, prototypes, and usability tests for a new Stock Alarm feature, and designed components and graphics for its design system\.
- Named top\-performing salesperson at Indian Motorcycle of Ocala in September 2014\.
- Brings more than 10 years of experience across agency, in\-house, and independent design practice\.
- Completed Springboard’s UX Design Career Track certification\.
- Earned an Associate of Science in Graphic Design from Santa Fe College\.

## Experience

- **Design Lead at New American Funding** (2024\-01\-01–2026\-04\-01)
- **Digital Designer at New American Funding** (2022\-09\-01–2024\-01\-01)
- **UX Design Intern at Stock Alarm** (2022\-02\-01–2022\-04\-01) — Created wireframes, designed prototypes, and conducted usability tests for a new feature\. Designed components and graphics for the design system\.
- **Senior Designer / Illustrator / Brand Developer \- Remote at Tinsley Creative** (2017\-01\-01–2022\-03\-01)
- **Graphic Designer / Marketing Specialist at Intense Ink** (2016\-05\-01–2017\-01\-01)
- **Marketing / Graphic Design Intern at City of Gainesville RTS** (2016\-03\-01–2016\-05\-01)
- **Graphic Design Intern at University of Florida** (2016\-01\-01–2016\-04\-01)
- **CAD Designer / Laser Engraver / Electronics Assembler at Tel Test** (2015\-02\-01–2016\-04\-01)
- **Sales Associate at Indian Motorcycle of Ocala** (2014\-02\-01–2015\-03\-01) — Top\-performing salesperson in September 2014\.
- **Lead Graphic Designer / Screen Printer at Thunder Graphics** (2005\-08\-01–2009\-06\-01)

## Education

- UX Design Career Track, Certification — Springboard (2022\-04\-01)
- Associate of Science \(A\.S\.\), Graphic Design, Graphic Design — Santa Fe College (2013\-01\-01–2016\-01\-01)

## FAQ

### What does Joy do?

Joy DeHaven is an award\-winning senior brand designer, product designer, illustrator, and brand developer with more than 10 years of experience\. Joy’s work spans agencies, in\-house teams, and independent practice, with experience in graphic design, marketing, branding, UX, and product design\.

### What is Joy’s current role at New American Funding?

Joy is Design Lead at New American Funding\. Joy has also worked there as a Digital Designer and has experience in the mortgage and real\-estate industries\.

### What industries and clients has Joy worked with?

Joy has led design for boat manufacturers, mortgage lenders, nonprofits, fintech startups, and other organizations\. Joy’s headline cites work across more than 60 brands\.

### What did Joy accomplish with recruitment\-campaign creative?

Joy led creative for a recruitment campaign using differentiated, targeted messaging, which achieved a 677% increase in candidate acquisition\. Shauday Smith, Joy’s manager at New American Funding, described the campaign as driving a 300%\+ increase in qualified candidates and far exceeding projections\.

### What did Joy do during the UX Design internship at Stock Alarm?

At Stock Alarm, Joy created wireframes, designed prototypes, and conducted usability tests for a new feature\. Joy also designed components and graphics for the company’s design system\.

### Where has Joy worked?

Joy’s experience includes Senior Designer, Illustrator, and Brand Developer at Tinsley Creative in a remote role Design Lead and Digital Designer at New American Funding Graphic Designer and Marketing Specialist at Intense Ink Marketing and Graphic Design Intern at City of Gainesville RTS CAD Designer, Laser Engraver, and Electronics Assembler at Tel Test Sales Associate at Indian Motorcycle of Ocala Lead Graphic Designer and Screen Printer at Thunder Graphics and Graphic Design Intern at the University of Florida\.

### What sales accomplishment does Joy have?

Joy was the top\-performing salesperson at Indian Motorcycle of Ocala in September 2014\.

### Why is Joy transitioning into outbound sales?

Joy is transitioning from graphic design and marketing into outbound sales\. Joy has been practicing cold outreach, has familiarized herself with AI tools, and uses them to generate outreach messages\. Fintech is Joy’s top sales target\.

### What is Joy’s recent career context?

Joy’s most recent experience is in graphic design and marketing\. Joy left a previous company because of a reduction in force\.

### What is Joy’s education and UX training?

Joy completed the UX Design Career Track certification through Springboard\. Joy also earned an Associate of Science in Graphic Design from Santa Fe College\.

### What are Joy’s core design and professional strengths?

Joy’s strengths include art direction, brand design, brand strategy, design systems, relationship building, competitive analysis, UX research, product design, user interface design, usability testing, information architecture, wireframing, prototyping, rapid prototyping, interaction design, user\-centered design, experience design, iterative design, design thinking, graphic design, typography, illustration, logo design, branding and identity, branded content, advertising, email design, email marketing, marketing, concept generation, hand\-drawing, screen printing, leadership, time management, strategic thinking, and creative solutions\.

### What tools and technical skills does Joy use?

Joy works with Figma, Adobe XD, InDesign, Illustrator, Photoshop, Lightroom, Adobe Creative Suite, Microsoft Office, HTML5, and sketching methods\.

### What influenced Joy’s approach to design?

Joy’s grandfather ran a sign shop, and Joy’s father followed him into the trade\. Joy grew up watching them turn blank surfaces into expressions of identity with paint brushes and vinyl cutters Joy carries that perspective into digital design\.

### What is a notable achievement outside Joy’s design career?

Joy was a competitive outrigger canoe racer in Hawaii\.

### What do references say about Joy?

Shauday Smith, Joy’s manager at New American Funding, described Joy as having strong intuition and empathy for understanding intent, getting up to speed quickly on new projects, and communicating through clear, simple, narrative\-driven presentations\. Shauday also praised Joy’s tact in handling challenges and sensitive situations so participants feel seen and included\. Shauday said Joy can independently own work from strategy through execution while keeping leadership informed of risks and blockers, thrives in collaborative low\-ego teams, and is a consummate professional who consistently pursues excellence\. Shauday gave Joy a 5/5 rating and said any organization would be exceedingly happy to have Joy on its team\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAABxqOv0BeyH\_jrxplfsrrKwSTb7zp74KRyI

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