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# Pooja Lakhanpal

**Headline:** Process Transformation and Project Delivery Executive
**Profession:** Delivery Executive
**Location:** Fremont, California, United States

## About

Pooja Lakhanpal is a Process Transformation and Project Delivery Executive and currently serves as a Delivery Executive at Shailo Business Solutions. She leads global, cross-functional delivery teams and helps organizations modernize data, reporting, finance, and operational processes through ERP, AI, intelligent automation, and fit-for-purpose delivery approaches. Pooja’s strengths include project controllership, P&L management, portfolio governance, strategic planning and analysis, stakeholder engagement, technology strategy, vendor selection, contract negotiation, and change management. Pooja develops transformation roadmaps and ROI models for C-level funding decisions, then owns delivery from planning through execution. At Vecima Networks, she secured CEO approval for ERP modernization, directed Oracle ERP Cloud and Salesforce implementation across core functions, managed a $17 million operating budget and a program team of about 70 resources, and reduced operating costs by 20%. Her work has also included turning a $1 million deficit into profitability at the University of Saskatchewan, reducing nursing overtime costs by 30% at Saskatoon Health Region, and identifying an estimated $500,000 in annual supply-chain savings. Pooja is known for aligning teams around measurable value, driving adoption through change champions and impact analysis, and maintaining integrity in client engagements.

## Services

- Project Portfolio Management
- Business Analysis
- Vendor Management
- Product Development
- Process Improvement
- Project Management
- Agile Methodologies
- Requirements Gathering
- Leadership
- PMO
- Testing
- PMP
- Management
- Change Management
- Manufacturing
- Six Sigma
- Strategy
- Quality Assurance
- Program Management
- Business Process Improvement

## Highlights

- Leads global teams of developers, architects, and testers at Shailo Business Solutions to modernize client data and reporting infrastructure for Lyft, Tolmar, and SGI.
- Strengthened enterprise PMO governance and delivery performance at Shailo Business Solutions, improving executive visibility and enabling data-driven decision-making.
- Identified AI and intelligent-automation opportunities and developed business use cases to improve operational efficiency and accelerate digital transformation for Shailo clients.
- Analyzed finance processes, designed future-state operating models, and recommended ERP and AI solutions to reduce administrative effort and accelerate time-to-revenue.
- Adapted Agile, iterative, and Waterfall methodologies to project requirements, organizational context, and delivery risk.
- Developed an enterprise transformation roadmap at Vecima Networks and secured CEO approval for ERP modernization through cash-flow ROI models.
- Directed Oracle ERP Cloud and Salesforce implementation across Sales, Supply Chain, Manufacturing, and Finance at Vecima Networks.
- Managed a $17 million operating budget and a cross-functional Vecima program team of approximately 70 employees, contractors, and technology resources.
- Reduced Vecima operating costs by 20% by redesigning finance and supply-chain processes.
- Led Vecima’s enterprise application development team of business analysts, solution architects, and developers.
- Designed Vecima’s delivery-team structure, defined key roles, recruited talent, and established governance for program execution.
- Led project-management and business-intelligence services at Sask Polytech, coaching teams to provide higher-value services and portfolio-health visibility.
- Performed cost-benefit analysis for HR and corporate-reporting projects as a Senior Project Management Consultant at Shailo Business Solutions, achieving aggressive timelines and budget reductions across four projects within nine months.
- Developed portfolio-prioritization models that supported funding approval for electric-vehicle initiatives at a mining company.
- Led business analysis at the University of Saskatchewan across human resources, centralized desktop services, and printing operations.
- Planned and implemented University of Saskatchewan projects to improve student service and learning outcomes.
- Led lecture-capture services and lean process-improvement initiatives at the University of Saskatchewan.
- Turned a $1 million deficit into profitability through operational restructuring at the University of Saskatchewan.
- Delivered ERP solutions at Cisco supporting $5 billion in revenue and improving operational efficiency and adoption.
- Proposed and implemented supply-chain models at Cisco that reduced expenses by 40.
- Devised and implemented a portfolio-management methodology at Cameco Corporation to improve project-mix selection and alignment.
- Led Federated Coop’s human-resources business-analysis team and talent-management business-systems practice.
- Drove business-analysis best practices among 25 business analysts at Federated Coop.
- Facilitated cross-departmental executive selection of an HRIS system and delivered leadership training on change management and value-stream analysis at Federated Coop.
- Reduced nursing overtime costs by 30% at Saskatoon Health Region through staff-scheduling redesign.
- Conducted supply-chain financial reviews at Saskatoon Health Region that identified estimated annual savings of $500,000.
- Led an enterprise application portfolio at Bessemer Networks, managing approximately 100 people across the United States, Canada, and Europe.

## Experience

- **Delivery Executive at Shailo Business Solutions** (2023-03-01–present) — ·       Led global project teams of developers, architects, and testers to modernize data and reporting infrastructure for clients including Lyft, Tolmar, and SGI, contributing to expansion of consulting services. ·       Transformed the enterprise PMO by strengthening governance and improving delivery performance, increasing executive visibility and enabling data-driven decision-making. ·       Identified and advised clients on AI and intelligent automation opportunities, developing business use cases to improve operational efficiency and accelerate digital transformation. ·        Analyzed finance business processes, designed future-state operating models, and recommended ERP and AI solutions to reduce administrative effort and accelerate time-to-revenue. ·        Adapted Agile, iterative, and Waterfall delivery methodologies to project requirements, organizational context, and delivery risk.
- **Senior Management at Vecima Networks Inc, Canada** (2018-06-01–2023-03-01) — ·       Developed enterprise transformation roadmap and secured CEO approval for an organizational ERP modernization by presenting cash flow ROI models demonstrating long-term strategic value. ·       Directed implementation of Oracle ERP Cloud and Salesforce to modernize business operations across Sales, Supply Chain, Manufacturing and Finance. ·       Led operational budget of $17 million and a cross-functional program team of ~70 employees, contractors, and technology resources. ·       Reduced operating costs by 20% by redesigning finance and supply chain processes across the company. ·       Led  enterprise application development team of business analysts, solution architects, and developers. ·       Designed the organizational structure and built a high-performing delivery team by defining key roles, recruiting talent, and establishing governance to support successful program execution.
- **Senior Manager, Project and Business Intelligence Services at Sask Polytech** (2017-01-01–2018-01-01) — Led and oversaw two distinct services and teams of project management and business intelligence analysts. Coached the team to deliver higher value project management services and provided visibility of the portfolio health to the organization.
- **Senior Project Management Consultant at Shailo Business Solutions Inc, Canada** (2015-08-01–2017-08-01) — Performed cost-benefit analysis for HR and corporate reporting projects, achieving aggressive timelines and budget reductions of 4 different projects within 9 months. Developed portfolio prioritization models that enabled data-driven investment decisions and supported funding approval for electric vehicle initiatives for a mining company.
- **Senior Business Analyst Project Lead at University of Saskatchewan** (2014-08-01–2015-08-01) — Led business analysis of various programs and operations to achieve business objectives in human resources, centralized desktop services and printing functional areas. Planned and implemented projects to improve service and learning outcomes for students. Led transformational initiatives, including lecture capture services and lean process improvements. Turned around a $1M deficit into profitability through operational restructuring.
- **Business Analysis Manager at Federated Coop** (2013-08-01–2014-08-01) — Led the human resources business analysis team and talent management business systems practice. Drove best practice of business analysis among 25 business analysts all over Federated Coop. Facilitated selection of HRIS system across executive sponsors from different departments. Delivered leadership training programs, focusing on change management and value streams analysis.
- **Process Transformation Consultant at Saskatoon Health Region** (2011-08-01–2013-08-01) — Reviewed and revised current practices by using lean methods for the delivery of excellent patient care. Achieved a 30% reduction in overtime costs by revamping nursing staff scheduling. Conducted financial reviews of supply chain strategies, saving estimated $500K annually.
- **Senior Business Analyst at Cameco Corporation** (2010-01-01–2011-01-01) — Devised and implemented appropriate portfolio management methodology for selecting proper project mix with an aim to drive project alignment.
- **Career Gap at Freelance** (2007-01-01–2010-01-01) — I took a career break to take care of my newly born children.
- **Business Analyst/Project Manager at Cisco** (2001-07-01–2007-07-01) — Business process transformation and technology implementation projects. Delivered ERP solutions for $5B in revenue, enhancing operational efficiency and adoption. Proposed and implemented supply chain models, reducing expenses by 40.

## Education

- M.S, Building Design — Arizona State University
- Master's degree, Environmental Science — Arizona State University
- Master's in Business Administration, Supply Chain Management — Arizona State University, W. P. Carey School of Business
- Master's degree, Environmental Science — Arizona State University
- M.S, Building Design — Arizona State University
- Master's in Business Administration, Supply Chain Management — W. P. Carey School of Business – Arizona State University
- High School, Computer Science — DPS
- Bachelor's, Architecture — School of Habitat
- High School — DPS

## FAQ

### What does Pooja do?

Pooja is a Process Transformation and Project Delivery Executive. She currently serves as a Delivery Executive at Shailo Business Solutions, where she leads transformation and delivery work spanning data and reporting modernization, PMO governance, finance-process redesign, ERP, AI, and intelligent automation.

### What has Pooja accomplished at Shailo Business Solutions as a Delivery Executive?

At Shailo Business Solutions, Pooja leads global teams of developers, architects, and testers modernizing data and reporting infrastructure for clients including Lyft, Tolmar, and SGI. She has strengthened enterprise PMO governance and delivery performance, increased executive visibility for data-driven decisions, identified AI and intelligent-automation opportunities, designed future-state finance operating models, and adapted Agile, iterative, and Waterfall methods to project context and risk.

### What did Pooja accomplish at Vecima Networks?

At Vecima Networks in Canada, Pooja developed an enterprise transformation roadmap and obtained CEO approval for ERP modernization through cash-flow ROI models. She directed Oracle ERP Cloud and Salesforce implementation across Sales, Supply Chain, Manufacturing, and Finance led a $17 million operating budget and a cross-functional program team of about 70 employees, contractors, and technology resources and reduced operating costs by 20% through finance and supply-chain process redesign. She also led the enterprise application development team and built delivery-team structure, roles, recruitment, and governance.

### What was Pooja's role at Sask Polytech?

At Sask Polytech, Pooja led two distinct services and teams: project management and business intelligence analysis. She coached the teams to deliver higher-value project-management services and provided organizational visibility into portfolio health.

### What did Pooja do as a Senior Project Management Consultant at Shailo Business Solutions?

As a Senior Project Management Consultant at Shailo Business Solutions in Canada, Pooja performed cost-benefit analysis for HR and corporate-reporting projects. She achieved aggressive timelines and budget reductions across four projects within nine months, and she developed portfolio-prioritization models that supported data-driven investment decisions and funding approval for electric-vehicle initiatives at a mining company.

### Why did Pooja take a career break?

Pooja took a career break to care for her newly born children.

### What did Pooja accomplish at the University of Saskatchewan?

At the University of Saskatchewan, Pooja led business analysis for programs and operations in human resources, centralized desktop services, and printing. She planned and implemented projects to improve service and learning outcomes for students, led transformational initiatives including lecture-capture services and lean process improvements, and turned around a $1 million deficit into profitability through operational restructuring.

### What did Pooja do at Cisco?

At Cisco, Pooja worked on business-process transformation and technology-implementation projects. She delivered ERP solutions supporting $5 billion in revenue, enhancing operational efficiency and adoption, and proposed and implemented supply-chain models that reduced expenses by 40.

### What was Pooja's work at Cameco Corporation?

At Cameco Corporation, Pooja devised and implemented a portfolio-management methodology to select the appropriate project mix and improve project alignment.

### What did Pooja accomplish at Federated Coop?

At Federated Coop, Pooja led the human-resources business-analysis team and the talent-management business-systems practice. She advanced business-analysis best practices among 25 business analysts, facilitated HRIS-system selection with executive sponsors from multiple departments, and delivered leadership training focused on change management and value-stream analysis.

### What did Pooja accomplish at Saskatoon Health Region?

As a Process Transformation Consultant at Saskatoon Health Region, Pooja reviewed and revised practices using lean methods to support patient care. She reduced nursing overtime costs by 30% through staff-scheduling redesign and conducted supply-chain financial reviews that identified estimated annual savings of $500,000.

### What experience does Pooja have at Bessemer Networks?

Pooja led an enterprise application portfolio at Bessemer Networks, managing about 100 people across the United States, Canada, and Europe.

### How does Pooja secure executive buy-in for transformation initiatives?

Pooja presents roadmaps and ROI analysis to C-level executives to support funding approval. Her experience includes financial analysis, cash-flow ROI modeling, portfolio governance, roadmap definition, solution assessment, vendor selection, and contract negotiation.

### How does Pooja approach process transformation and change management?

Pooja drives change adoption through value-stream mapping, impact analysis, and recruitment of internal change champions. She focuses on strategy, cross-team alignment, timely delivery, and ownership of the journey from planning through execution.

### What consulting and delivery-methodology experience does Pooja have?

Pooja has experience working as a consultant with clients and tailoring delivery approaches to organizational context, project requirements, and delivery risk. Her project-delivery experience includes Agile, iterative, and Waterfall methodologies.

### What is Pooja's educational background?

Pooja holds a Bachelor’s degree in Architecture from the School of Habitat. She also earned a Master of Business Administration in Supply Chain Management from Arizona State University’s W. P. Carey School of Business, a Master’s degree in Environmental Science from Arizona State University, and an M.S. in Building Design from Arizona State University. Her education also includes high school studies in Computer Science at DPS.

### What are Pooja's core professional skills?

Pooja’s listed skills include project portfolio management, business analysis, vendor management, product development, process improvement, project management, Agile methodologies, requirements gathering, leadership, PMO, testing, PMP, management, change management, manufacturing, Six Sigma, strategy, quality assurance, program management, and business-process improvement. She also specializes in project controllership, P&L management, stakeholder engagement, customer success, competitive-market analysis, business-and-technology integration, new-project acquisition, contract development, customer service, and client satisfaction.

### What does Pooja value in a role and team environment?

Pooja seeks roles where she can make a meaningful difference, add value, and enjoy the work. She values supportive managers, collaborative colleagues who are oriented toward change, and people with integrity integrity also guides her client engagements.

## Links

- LinkedIn: https://www.linkedin.com/in/pooja14

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