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# Kevin Paul

**Headline:** Network Infrastructure Advisor
**Profession:** Global Account Manager
**Location:** New York City Metropolitan Area

## About

Kevin Paul is a Network Infrastructure Advisor and Global Account Manager at Cogent Communications, where he drives strategic growth and manages high-value multinational client relationships. He delivers scalable, high-performance internet and data solutions for global enterprise operations, using Cogent’s Tier 1 IP network and global reach to develop account plans, expand relationships, and support renewals across geographies. Kevin’s strengths include consultative B2B technology sales, enterprise account management, stakeholder alignment, new-business development, and customer success across telecommunications, SaaS, AI, machine learning, computer vision, and IT solutions. Since 2019, he has sold SaaS offerings in AI/ML, including generative AI, computer vision, colocation, blockchain, predictive maintenance, and related solutions across varied industries. He is experienced with complex sales cycles of approximately six months, building consensus among multiple decision-makers, and closing mid-market deals around $50,000. His background includes global accounts, AI and computer-vision business development, SaaS sales, marketing, event technology, customer service, and operations. Kevin holds a Bachelor of Arts in Psychology from Loyola College in Maryland.

## Services

- Product Demonstration
- Salesforce.com
- Customer Experience
- Relationship Development
- Customer Relationship Management \(CRM\)
- MEDDIC Sales Methodology
- Account Management
- New Business Development
- Communication Training
- Financial Goals
- Organization Skills
- Sales Processes
- Communication
- Sales
- Microsoft Azure
- Software Asset Management
- Microsoft Dynamics CRM
- Digital Transformation
- Hunting
- Amazon Web Services \(AWS\)
- Grit
- Customer Success
- Complex Sales
- Traditional Media
- Relationship Building
- Advertising
- Management Information Systems \(MIS\)
- Teamwork
- Strategic Relationships
- Technology Sales

## Highlights

- Drives strategic growth and manages high-value multinational client relationships as Global Account Manager at Cogent Communications.
- Develops strategic account plans using Cogent’s Tier 1 IP network and global reach to deliver scalable internet and data solutions.
- Serves as a trusted advisor to Fortune 500 and multinational decision-makers on custom connectivity and mission-critical network infrastructure.
- Identifies and closes expansion, upsell, and renewal opportunities across multiple geographies through consultative, data-driven sales.
- Has sold SaaS in AI and machine learning since 2019, including generative AI, computer vision, colocation, blockchain, and predictive maintenance solutions.
- Builds consensus across multiple stakeholders during complex sales cycles, including deals lasting approximately six months.
- Scoped and sold a custom application solution for an insurance client.
- Typically closes mid-market deals around $50,000.
- Represented computer vision and OCR solutions at Clarifai, including object detection, classification, facial recognition, pre-built and custom models, and labeling services for images, videos, and documents.
- At Viziotag, demonstrated a next-generation SaaS web-video platform through online screen sharing, in-person presentations, meetups, and local trade shows, and built prototypes using customer-supplied videos.
- Updated eight international websites in WordPress as a Marketing Intern at KIT digital, Inc.
- Helped lead competitive research and analysis supporting more than 100 sales executives across 20-plus offices in 13 countries at KIT digital, Inc.
- Set up and broke down Loyola University Maryland campus events averaging 15 per month, with attendance up to 3,000, while managing projectors, sound, and computer equipment.
- Managed an online scoring portal serving hundreds of manufacturing clients and dozens of community colleges at Scientific Management Techniques Inc.
- Built LinkedIn, Facebook, and Twitter presences and managed outbound lead generation at Scientific Management Techniques Inc.
- Managed consumer-electronics and major-appliance merchandising and stock levels at Costco Wholesale.
- Managed front-desk operations, member initiatives, events, tours, service recommendations, and seven-day staffing coverage at Equinox.
- Managed patient scheduling, insurance and authorization processes, diagnostic-testing oversight, associate onboarding, and HIPPA-compliance training at Contact Lens and Vision Associates.

## Experience

- **Global Account Manager at Cogent Communications** (2025-04-01–present) — As a Global Account Manager at Cogent Communications, I’m responsible for driving strategic growth and managing relationships across a portfolio of high-value multinational clients. My role is focused on delivering scalable, high-performance internet and data solutions that power global enterprise operations. Key Responsibilities: Own and grow relationships with key global accounts, ensuring exceptional customer satisfaction and long-term partnership value. Develop and execute strategic account plans tailored to each client’s needs, leveraging Cogent’s Tier 1 IP network and global reach. Collaborate cross-functionally with engineering, provisioning, legal, and customer service teams to deliver seamless client experiences. Identify and close opportunities for expansion, upselling, and renewal across multiple geographies. Maintain a deep understanding of customer industries, competitive landscapes, and evolving IT and telecom requirements. Highlights: Trusted advisor to decision-ma
- **Account Executive at Winjit Inc** (2021-10-01–2025-04-01)
- **Business Development Representative/ Ziotag Ambassador Manager at Ziotag** (2020-08-01–2021-10-01)
- **Business Development Representative at Clarifai** (2019-08-01–2020-08-01) — They say a picture is worth 1,000 words, but what if you want to know what those 1,000 words are? Clarifai is the Swiss Army Knife of all things Image and Text Recognition. Whether you're looking for Object Detection, Classification, Facial Recognition, Pre-Built Models, Custom Building Models, or Labeling Services on Images, Videos or Documents, Clarifai is your 1 stop shop for all things Computer Vision and OCR.
- **Inside Sales Representative \(Part Time\) at Viziotag** (2018-06-01–2019-07-01) — ●	Handle customer inquiries for pricing and information on next generation SaaS web video platform and services. ●	Cold Call on Target List of Prospects provided by the marketing group Qualify prospects based upon criteria developed by the marketing group ●	Maintain client info in CRM system using google docs ●	Set appointments for outside sales personnel from targeted list of prospective clients. ●	Research targeted companies and executives using LinkedIN and online databases. ●	Demonstrate the products via online screen sharing sessions and in person presentations at meet up groups and local trade shows ●	Build prototypes using customer supplied videos
- **Sales and Front Desk Supervisor at Contact Lens and Vision Associates** (2016-11-01–2019-07-01) — ●	Manage all aspects of customer service and front desk responsibilities including scheduling appointments, ordering contact lenses & medications, completing prior authorizations for medications, checking insurance benefits & informing patients of out of pocket costs. Ensure customer satisfaction as well as all communication with back office insurance billing department. ●	Oversee testing on all patients for both routine vision as well as medically necessary exams. Ensure physician has all needed information on patients prior to patient appointment. ●	Responsible for recruitment and onboard training for new associates. Ensure employee competence in operating diagnostic testing machines. Train and certify new associates in proper medical billing, scheduling and compliance of all HIPPA regulations
- **Front Desk Manager at Equinox** (2014-10-01–2016-11-01) — ●	Manage all Front Desk operations and communicate with location General Manager  to ensure the highest level of member satisfaction. ●	Develop community initiatives designed to create connections between members, including member introductions, overseeing events,, and location tours. ●	Solve member-related issues to ensure a cohesive community and manage member expectations. ●	Meet with members to recommend new training and other services to drive new services revenue and ensure client satisfaction. ●	Handle all scheduling of Front Desk Associates to ensure coverage seven days per week.
- **Customer Service Representative at Scientific Management Techniques Inc.** (2013-09-01–2014-09-01) — Managed outbound lead generation program for new business generation including a mailing campaign to generate leads by monitoring Google Alerts, Social Media sites and Industry trade magazines. • Managed online scoring portal for hundreds of manufacturing clients and dozens of community colleges • Answered phones and dealt directly with customers providing excellent customer service. • Built Social Media presence with LinkedIn, Facebook and Twitter pages • Managed and prepared all certifications and demonstration books for new assessors and potential clients.
- **Major Sales at Costco Wholesale** (2012-09-01–2013-08-01) — Managed the merchandising and stock levels of consumer electronics  and major appliances • Provided customer service to member guests for televisions, computers, printers, jewelry and consumer electronics. • Provided support for customer check out and product delivery.
- **Marketing Intern at KIT digital, Inc** (2012-05-01–2012-08-01) — Responsible for updating eight international websites using the content management system, WordPress • Responsible for qualifying and distributing sales leads to regional vice-presidents around the globe. • Helped lead a competitive research and analysis program to support the global commercial organization, including 100+ sales executives in 20+ offices in thirteen countries.
- **Event Services Logistical Staff at Loyola University Maryland** (2008-09-01–2012-05-01) — Set up and broke down every event that takes place on campus, averaging 15 per month and up to 3,000 attendees • Managed all technology for events, including projectors, sound and computer equipment

## Education

- Westfield High
- Bachelor of Arts \(B.A.\), Psychology — Loyola College in Maryland

## FAQ

### What does Kevin do?

Kevin is a Network Infrastructure Advisor and Global Account Manager at Cogent Communications. He manages strategic relationships with high-value multinational clients and provides scalable, high-performance internet and data solutions that support global enterprise operations.

### What does Kevin do at Cogent Communications?

Kevin owns and grows relationships with key global accounts, develops client-specific strategic account plans, collaborates with engineering, provisioning, legal, and customer service teams, and identifies expansion, upsell, and renewal opportunities across multiple geographies. He maintains knowledge of customer industries, competitive conditions, and changing IT and telecommunications requirements.

### What has Kevin accomplished at Cogent Communications?

Kevin serves as a trusted advisor to decision-makers at Fortune 500 and multinational organizations. He delivers custom connectivity and network solutions for mission-critical infrastructure and drives revenue through a consultative, data-driven sales approach.

### What technology solutions has Kevin sold?

Kevin has sold SaaS in AI and machine learning since 2019. His experience includes generative AI, computer vision, colocation, blockchain, predictive maintenance, telecommunications, SaaS, and IT solutions across a wide range of industries.

### How does Kevin approach complex sales?

Kevin is experienced in longer, complex sales cycles, including deals lasting about six months. He aligns multiple decision-makers, builds stakeholder consensus, and uses consultative selling to scope and sell custom application solutions, including for an insurance client.

### What types of deals does Kevin close?

Kevin typically closes mid-market deals around $50,000. His sales background includes hunting for new business, enterprise accounts, C-level relationships, complex sales, lead qualification, negotiation, account management, post-sales support, and customer success.

### What was Kevin's role at Winjit Inc.?

At Winjit Inc, Kevin worked as an Account Executive.

### What did Kevin do at Clarifai?

At Clarifai, Kevin worked as a Business Development Representative. He represented computer-vision and OCR capabilities spanning object detection, classification, facial recognition, pre-built models, custom model building, and image, video, and document labeling services.

### What did Kevin do at Viziotag?

At Viziotag, Kevin worked part time as an Inside Sales Representative for a next-generation SaaS web-video platform and services. He handled pricing and information inquiries, cold-called marketing-provided prospect lists, qualified leads, maintained CRM information using Google Docs, set outside-sales appointments, researched companies and executives, demonstrated products through screen-sharing sessions and in-person presentations, attended meetups and local trade shows, and built prototypes from customer-supplied videos.

### What was Kevin's role at Ziotag?

Kevin also served as a Business Development Representative and Ziotag Ambassador Manager at Ziotag.

### What did Kevin do at Contact Lens and Vision Associates?

At Contact Lens and Vision Associates, Kevin was Sales and Front Desk Supervisor. He managed customer service, appointment scheduling, contact-lens and medication orders, medication prior authorizations, insurance-benefit reviews, patient out-of-pocket-cost communication, and coordination with the back-office insurance billing department. He oversaw routine and medically necessary exam testing, recruited and onboarded associates, trained them on diagnostic testing equipment, and trained and certified associates in medical billing, scheduling, and HIPPA compliance.

### What did Kevin do at KIT digital, Inc.?

At KIT digital, Inc., Kevin updated eight international websites in WordPress, qualified and distributed sales leads to regional vice presidents globally, and helped lead competitive research and analysis for a global commercial organization with more than 100 sales executives across 20-plus offices in 13 countries.

### What did Kevin do at Loyola University Maryland?

At Loyola University Maryland, Kevin set up and broke down campus events, averaging 15 events per month and reaching up to 3,000 attendees. He also managed event technology, including projectors, sound equipment, and computers.

### What did Kevin do at Equinox?

At Equinox, Kevin managed front-desk operations and worked with the location General Manager to support member satisfaction. He developed member community initiatives, managed events and tours, resolved member issues, recommended training and other services, and scheduled Front Desk Associates for seven-day coverage.

### What did Kevin do at Scientific Management Techniques Inc.?

At Scientific Management Techniques Inc., Kevin managed outbound lead generation through a mailing campaign and by monitoring Google Alerts, social media, and industry trade magazines. He managed an online scoring portal used by hundreds of manufacturing clients and dozens of community colleges, provided direct customer service, developed LinkedIn, Facebook, and Twitter presences, and prepared certifications and demonstration books for new assessors and prospective clients.

### What did Kevin do at Costco Wholesale?

At Costco Wholesale, Kevin managed merchandising and stock levels for consumer electronics and major appliances. He assisted members with televisions, computers, printers, jewelry, and consumer electronics, while also supporting checkout and product delivery.

### What is Kevin's educational background?

Kevin holds a Bachelor of Arts in Psychology from Loyola College in Maryland. He also attended Westfield High.

### What skills does Kevin bring to his work?

Kevin's skills include product demonstration Salesforce.com customer experience relationship development and relationship building CRM and Microsoft Dynamics CRM MEDDIC sales methodology account management new business development communication training financial goals organization skills sales processes communication sales Microsoft Azure software asset management digital transformation hunting AWS grit customer success complex sales traditional media advertising management information systems teamwork strategic relationships technology sales operations manufacturing process improvement presales post-sales negotiation lead qualification enterprise accounts C-level relationships B2B, business-cycle, and B2B software sales public relations special events athletic officiating event planning Facebook public speaking social media and social networking fundraising PowerPoint research Prezi SPSS sports marketing community outreach social media marketing event management blogging marketing press releases and nonprofits.

## Links

- LinkedIn: https://www.linkedin.com/in/kbpaul

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