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# Syed K\.

**Headline:** Expert DevOps Engineer @ SAP NS2 \| Azure & AWS \| Terraform • PowerShell • GitLab CI/CD \| FedRAMP • DoD IL4/IL5 \| Active Directory Architect \| AI\-Accelerated Automation
**Profession:** Expert Devops Engineer
**Location:** United States

## About

Syed K\. is an Expert DevOps Engineer at SAP NS2, where he designs and automates cloud and on\-premises infrastructure with a focus on Active Directory architecture, FedRAMP and DoD IL4/IL5 compliance, infrastructure as code, and secure delivery through GitLab CI/CD\. Syed is strongest in hands\-on platform engineering: PowerShell and Terraform automation, identity and access management, Windows and Azure administration, cloud cost optimization, and operational hardening\. He combines deep infrastructure experience with practical AI\-enabled automation, including AI\-powered cost\-audit and engineering solutions, prompt engineering, and validation approaches intended to reduce AI hallucinations and verify generated code\. At SAP NS2, Syed has automated onboarding and offboarding workflows, Windows STIG hardening, Azure Key Vault secret rotation, and integrations with ServiceNow, Trend Micro, and Nessus/Tenable\. He built cost simulators to inform executive cost\-reduction decisions, addressed RDS design flaws to reduce on\-call alerts, and helped reduce provisioning time from one month to under one week with AI automation\. His background also includes senior infrastructure, systems engineering, project leadership, documentation, and deployment work at Bank of America, Signature Consultants, Robert Half, Apex Systems, Compucom, UnitedHealth Group, and SAP NS2\.

## Services

- Amazon Web Services \(AWS\)
- AWS Identity and Access Management \(AWS IAM\)
- AWS CloudFormation
- Keycloak
- Gitlab
- gitlab runners
- Infrastructure as code \(IaC\)
- Identity and Access Management \(IAM\)
- Active Directory Experience
- System Architecture
- IT Consulting
- Microsoft Servers
- Virtualization
- Hyper\-V
- Administration
- Office 365
- Customer Lifecycle Management
- Research Skills
- Customer Support
- Ticketing Systems
- Incident Response
- Training Documentation
- Critical Thinking
- Communication
- Computer Science
- Terraform
- Automation
- Problem Solving
- Leadership
- Group Policy

## Highlights

- Serves as an Expert DevOps Engineer at SAP NS2, with responsibility for cloud and on\-premises platform automation and Active Directory architecture\.
- Acts as Active Directory architect and expert of record, designing AD security, GPOs, STIGs, OUs, groups, and computer objects across cloud and on\-premises environments\.
- Supports FedRAMP and DoD IL4/IL5 compliance and ongoing audits with 3PAO assessors, DISA, and internal auditors\.
- Designed cloud cost simulators that exposed wastage across cloud\-driven infrastructure and informed executive cost\-reduction decisions\.
- Built an AI\-powered cost\-optimization tool that audits infrastructure wastage\.
- Reduced provisioning time from one month to under one week through AI automation\.
- Built large\-scale GitLab runner onboarding pipelines that allow L1/L2 teams to onboard users without server access and apply merge\-request approval governance for administrators\.
- Automated onboarding, offboarding, welcome\-email delivery, and account\-expiry alerting workflows\.
- Automated DoD STIG hardening for Windows\-based images and Azure Key Vault secret rotation\.
- Automated workflows and integrations for ServiceNow, Trend Micro, and Nessus/Tenable\.
- Built automated cluster health\-check reporting delivered by email\.
- Identified and corrected RDS architecture design flaws, reducing on\-call alert volume\.
- Writes production PowerShell and Terraform daily and delivers infrastructure as code through GitLab CI/CD with merge\-request review gates\.
- Integrated resources across three cloud platforms\.
- Builds AI\-powered engineering solutions using multiple LLMs, prompt engineering, and validation tools intended to reduce AI hallucination\.
- Reviews and validates AI\-generated code using strong coding skills\.
- Led multiple large\-scale Bank of America deployment projects, including ADNG, NPT Remediation, and DMZ initiatives\.
- Reduced Bank of America employee and contractor onboarding time by establishing documented procedures\.
- Served as Bank of America's DFW site lead for contractor and employee onboarding, training, and team\-building activities\.
- Led and trained teams globally on PowerShell automation at Bank of America\.
- Led a Confluence portal buildout and technical documentation for internal technology and audit teams at Signature Consultants\.
- Led project deployment, testing, evaluation, and migration planning at Signature Consultants\.
- Led executive demonstrations, vendor\-product analysis, cost\-base analysis, and enterprise deployment documentation at Robert Half\.
- Led PowerShell scripting and automation for the team at Apex Systems\.
- Patched ESXi and Windows environments using Shavlik at Apex Systems\.
- Installed and decommissioned Cisco, Dell, Orange, F5, Juniper, and HP data\-center hardware at Apex Systems and Compucom\.
- Deployed SCOM 2012, SolarWinds Patch Manager, Shavlik Protect, and GFI LanGuard at Robert Half\.
- Deployed SCOM 2012, a 2012 KMS server, QUALYS, Shavlik patching tools, Enterprise Random Pass Manager, and HP SIM at Compucom\.
- Administered Active Directory, GPOs, DNS, Windows IIS and application servers, vCenter, and ESXi across multiple systems engineering and administration roles\.
- Produced technical process documentation and managed CRQs, PBIs, and incident\-resolution work in ITSM Remedy using ITIL standards\.

## Experience

- **Expert Devops Engineer at SAP NS2** (2026\-01\-01–present) — Active Directory architect and expert of record — complete AD design on cloud and on\-prem \(security, GPOs, STIGs, OUs, groups, computer objects\) • support FedRAMP and DoD IL4/IL5 compliance and the ongoing audit framework with 3PAO assessors, DISA, and internal auditors\. • Designed cloud cost simulators giving executives a clear view of cost wastage across cloud\-driven infrastructure — directly informing cost\-reduction decisions\. • Drove large\-scale onboarding automation through GitLab runner pipelines: L1/L2 teams onboard users to environments without ever accessing servers, while key admins govern through merge\-request approvals • fully automated onboard/offboard workflows with welcome\-email automation and account\-expiry alerting\. • Automated DoD STIG hardening of Windows\-based images and Azure Key Vault secret rotation, eliminating manual effort and risk\. • Automated cross\-platform applications including ServiceNow \(SNOW\), Trend Micro, and Nessus/Tenable • built automated cluster he
- **Senior DevOps Engineer at SAP NS2** (2025\-08\-01–2026\-01\-01)
- **Information Technology Senior Services Specialist \(Cloud Engineer\) at SAP NS2** (2021\-09\-01–2025\-08\-01)
- **Senior Windows Engineer at SAP NS2** (2021\-08\-01–2021\-09\-01)
- **Vice President \- Senior Systems Engineer at Bank of America** (2016\-09\-01–2021\-07\-01) — ●   Team lead for multiple large scale deployment projects\. \(ADNG, NPT Remediation, DMZ, etc\) ●	Liaison with project managers, senior managers & leads on design, consultation, implementation & project deployment\. ●	Focus team on business objectives & tracked progress of ongoing projects to ensure milestones were completed on time\. ●	Work on reducing time\-to\-onboard employee/contractor by establishing documented procedure to save on cost\. ●	Mitigate audit & compliance risk associated with technologies that are being deployed\. ●	DFW site lead for contractors/Employees with responsibility to onboard, training, organizing team building events\. ●	SME for various technologies for team within the baronet & DMZ \(IPSEC, Windows OS firewall & PKI certs, Hardware Firewall issues, etc\)\. ●	Technical Lead for internal team & management level documentation design, write\-up & portal build up utilizing Atlassian confluence\. ●	Establishing workflows with management to ensure there are no audit concerns
- **Systems Administrator IV at Signature Consultants** (2015\-11\-01–2016\-09\-01) — ●   Lead for project deployment, testing, evaluation and/or migration planning\. ●   Lead implementor, confluence portal buildout and expert for technical documentation focused to internal team technologies as well as audit teams\. ●   Working with Project managers to deploy large scale complex projects with the ability to lead, manage and direct resources to them as needed\. ●   SharePoint Page administrator and content manager\. ●   Administration & operational support for Azure Cloud, Win IIS/APP servers, VCenter & Esxi hosts in Baronet/DMZ
- **Systems Administrator at Robert Half** (2015\-04\-01–2015\-10\-01) — Project analysis, research, demonstration and documentation analyst for enterprise deployment of product • Lead for executive demonstration, cost base analysis for vendor product analysis and technical documentation writeup\. • Administration & operational support for ADDC, GPOs, DNS servers, Win IIS/APP servers, VCenter & Esxi hosts in Baronet/DMZ • Automation projects thru PowerShell scripting \(reduce man\-hours for administrative workload\) • Deployment Engineer for: SCOM 2012 • Solarwinds Patch Manager, shavlik protect and GFI Languard • Operational Support for SCCM 2012 • Bit9 • Symantec Endpoint Protection Manager \(SEPM\)
- **Systems Infrastructure Engineer at Compucom** (2014\-07\-01–2015\-04\-01) — Automation projects thru PowerShell scripting \(reduce man\-hours for administrative workload\) • Administration & operational support for ADDC, GPOs, DNS servers, Win IIS/APP servers, VCenter & Esxi hosts in Baronet/DMZ • SCOM 2012 deployment engineer • 2012 KMS Server deployment engineer • Physical install, troubleshoot and decom of Cisco/Dell/Orange/F5/Juniper/HP\. • Deployment Engineer for: QUALYS • Shavlik Pathing tool • Enterprise Random Pass Manager \(ERPM\) • HP SIM • SCOM 2012 • Operational support and administration for Symantic Antivirus Agent • Analyzing, debugging and resolving complex application issues\. • Technical process documentation expert & CRQ, PBIs and incident resolution utilizing ITSM Remedy \(ITIL standard\)
- **Systems Engineer at Apex Systems** (2014\-03\-01–2014\-07\-01) — PowerShell Script and automation lead for team\. • Administration & operational support for ADDC, GPOs, DNS servers, Win IIS/APP servers, VCenter & Esxi hosts in Baronet/DMZ • Patching engineer for ESXi and Windows environment utilizing Shavlik • Data center site install & decom of Cisco/Dell/Orange/F5/Juniper/HP hardware • Deployment engineer for HP SIM\. • Analyzing, debugging and resolving complex application issues • Technical process documentation expert & CRQ, PBIs and incident resolution utilizing ITSM Remedy \(ITIL standard\)
- **Associate Processor at UnitedHealth Group** (2013\-06\-01–2014\-03\-01)

## Education

- Google Android basics nanodegree scholarship, Mobile — Udacity (2018\-04\-01–2018\-11\-01)
- BSc Electrical Engineering \(Telecommunication\), Wireless communication Broadband — CUIT (2006\-01\-01–2010\-01\-01)
- O/A Levels, Sciences — City School (2000\-01\-01–2004\-01\-01)

## FAQ

### What does Syed do?

Syed is an Expert DevOps Engineer at SAP NS2\. He works across cloud and on\-premises infrastructure, Active Directory architecture, DevOps automation, Terraform, PowerShell, GitLab CI/CD, Azure, AWS, compliance\-focused platform engineering, and AI\-accelerated automation\.

### What is Syed's Active Directory and compliance work at SAP NS2?

Syed is the Active Directory architect and expert of record for complete cloud and on\-premises AD design, including security, Group Policy Objects, STIGs, organizational units, groups, and computer objects\. He supports FedRAMP and DoD IL4/IL5 compliance and the ongoing audit framework with 3PAO assessors, DISA, and internal auditors\.

### What onboarding automation has Syed built?

Syed drove large\-scale onboarding automation through GitLab runner pipelines\. L1 and L2 teams can onboard users to environments without accessing servers, while designated administrators govern changes through merge\-request approvals\. The workflows automate onboarding, offboarding, welcome emails, and account\-expiry alerts\.

### How has Syed contributed to cloud cost optimization?

Syed designed cloud cost simulators that gave executives visibility into wastage across cloud\-driven infrastructure and directly informed cost\-reduction decisions\. He also built an AI\-powered cost\-optimization tool that audits wastage and works on environment\-transformation and cost\-optimization initiatives\.

### How does Syed use AI in engineering work?

Syed has used AI automation to reduce provisioning time from one month to under one week\. He builds AI\-powered engineering solutions using multiple LLMs, applies prompt engineering, builds validation tools to reduce AI hallucination, and uses his coding skills to review and validate AI\-generated code\.

### What security and operations automation has Syed delivered?

Syed automated DoD STIG hardening for Windows\-based images and Azure Key Vault secret rotation, reducing manual effort and risk\. He also automated cross\-platform applications and workflows involving ServiceNow, Trend Micro, and Nessus/Tenable, and built automated cluster health\-check reports delivered by email\.

### What are Syed's DevOps and infrastructure\-as\-code strengths?

Syed writes production PowerShell and Terraform daily and ships infrastructure as code through GitLab CI/CD with merge\-request review gates\. He has extensive automation experience as a platform engineer and has integrated resources across three cloud platforms\.

### How has Syed improved platform reliability?

Syed identified and corrected design flaws in RDS architecture, reducing on\-call alert volume\. His operational work includes analyzing, debugging, and resolving complex application issues and supporting infrastructure and applications across Windows, cloud, virtualization, and network environments\.

### What other roles has Syed held at SAP NS2?

Before his current role, Syed held Senior DevOps Engineer, Information Technology Senior Services Specialist \(Cloud Engineer\), and Senior Windows Engineer roles at SAP NS2\. His SAP NS2 experience spans Windows engineering, cloud engineering, and DevOps responsibilities\.

### What did Syed accomplish at Bank of America?

At Bank of America, Syed was Vice President and Senior Systems Engineer\. He led multiple large\-scale deployments, including ADNG, NPT Remediation, and DMZ projects partnered with project managers and senior leaders on design and implementation tracked milestones reduced employee and contractor onboarding time through documented procedures and worked to mitigate technology audit and compliance risks\. He was also the DFW site lead for contractors and employees, responsible for onboarding, training, and team\-building activities\.

### What infrastructure and automation work did Syed perform at Bank of America?

At Bank of America, Syed served as a subject\-matter expert for Baronet and DMZ technologies, including IPSEC, Windows OS firewalls, PKI certificates, and hardware\-firewall issues\. He administered Azure AD, AD domain controllers, Sites and Services, DNS, application servers, SCVMM, vCenter, vRA, and ESXi supported NSX Cloud interactions, migrations, lift\-and\-shift work, and V2V configured SCOM, SCCM, and SCVMM and automated work with SOAP and REST APIs, webhooks, WMI, and CIM\. He also provisioned and supported member servers, domain controllers, application servers, Hyper\-V systems, ESXi hosts, and OVF appliances\.

### How did Syed lead technical teams and knowledge sharing at Bank of America?

At Bank of America, Syed was a proactive member of the PowerShell user community who led and trained teams on PowerShell automation globally\. He was also the technical lead for internal\-team and management documentation design, write\-up, and portal development in Atlassian Confluence, and he established management workflows intended to avoid post\-implementation audit concerns\.

### What did Syed do at Signature Consultants?

At Signature Consultants, Syed was a Systems Administrator IV who led project deployment, testing, evaluation, and migration planning\. He worked with project managers on large, complex deployments led and directed resources as needed built a Confluence portal produced technical documentation for internal technology and audit teams administered SharePoint pages and content and supported Azure Cloud, Windows IIS and application servers, vCenter, and ESXi hosts in Baronet and DMZ environments\.

### What did Syed accomplish at Robert Half?

At Robert Half, Syed served as a Systems Administrator\. He analyzed, researched, demonstrated, and documented enterprise product deployments led executive demonstrations, cost\-base analysis, vendor\-product analysis, and technical documentation automated administrative work with PowerShell deployed SCOM 2012, SolarWinds Patch Manager, Shavlik Protect, and GFI LanGuard supported SCCM 2012, Bit9, and Symantec Endpoint Protection Manager and administered AD domain controllers, GPOs, DNS, Windows IIS and application servers, vCenter, and ESXi in Baronet and DMZ environments\.

### What did Syed do at Apex Systems?

At Apex Systems, Syed was a Systems Engineer and the team's PowerShell scripting and automation lead\. He supported AD domain controllers, GPOs, DNS, Windows IIS and application servers, vCenter, and ESXi hosts in Baronet and DMZ environments patched ESXi and Windows through Shavlik installed and decommissioned Cisco, Dell, Orange, F5, Juniper, and HP data\-center hardware deployed HP SIM resolved complex application issues and created technical process documentation and CRQ, PBI, and incident\-resolution records in ITSM Remedy using ITIL standards\.

### What did Syed do at Compucom?

At Compucom, Syed was a Systems Infrastructure Engineer who automated administrative work through PowerShell, deployed SCOM 2012 and a 2012 KMS server, and deployed QUALYS, Shavlik patching tools, Enterprise Random Pass Manager, HP SIM, and SCOM 2012\. He administered AD domain controllers, GPOs, DNS, Windows IIS and application servers, vCenter, and ESXi installed, troubleshot, and decommissioned Cisco, Dell, Orange, F5, Juniper, and HP hardware supported Symantec Antivirus Agent resolved complex application issues and documented processes and ITSM Remedy CRQs, PBIs, and incidents under ITIL standards\.

### Has Syed worked outside infrastructure and engineering roles?

Syed also worked as an Associate Processor at UnitedHealth Group\. The record does not provide further responsibilities or accomplishments for that role\.

### What is Syed's education?

Syed holds a BSc in Electrical Engineering \(Telecommunication\), focused on wireless communication and broadband, from CUIT\. He also received a Google Android Basics Nanodegree scholarship from Udacity and completed O/A Levels in Sciences at City School\.

### What technologies, platforms, and certifications does Syed list?

Syed's listed technical capabilities include AWS, AWS IAM, AWS CloudFormation, Microsoft Azure, cloud computing, Keycloak, identity and access management, Active Directory, Group Policy, Microsoft Servers, Windows Server 2008 and 2012, Linux, Windows, operating systems, Microsoft Exchange, Office 365, virtualization, VMware, VMware ESX, VMware Infrastructure, Hyper\-V, SCOM, Terraform, GitLab and GitLab runners, infrastructure as code, PowerShell, Python, Android SDK, networking, TCP/IP, and Internet Protocol Suite technologies\. His listed credentials include MCSA and Microsoft Certified Professional\.

### What are Syed's broader professional strengths?

Syed's broader professional strengths include system architecture, IT consulting, infrastructure management, system administration, network engineering, cloud computing, automation, troubleshooting, incident response, ticketing systems, customer support and engagement, customer lifecycle management, research, testing, project planning and project management, leadership, team leadership, technical leadership, training, training documentation, communication, critical thinking, problem solving, administration, and use of Visio, Microsoft Excel, Microsoft Word, and Microsoft products\. He is flexible between hands\-on technical work and building teams and processes, while strongly preferring hands\-on technical work as a core trait\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/skazmi1

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