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# Chandler Hinson

**Headline:** Business Development Lead
**Profession:** Business Development Lead
**Location:** Columbia, TN, USA

## About

Chandler Hinson is the Business Development Lead at RDI Technologies Inc\., where he drives global revenue strategy and market expansion for AI\-enabled sensing and automation platforms\. He aligns customer requirements with product direction, turns market, competitive, and geopolitical intelligence into next\-generation product requirements, and scales international sales, marketing, and partner operations\. Chandler is strongest in consultative technical sales: identifying equipment use cases in customer facilities, demonstrating value on site, resolving technical problems, and earning buy\-in from R&D, maintenance, reliability, engineering, product, and commercial teams\. His experience spans aerospace, defense, manufacturing, industrial, power generation, government, and oil and gas markets\. At RDI, he has built multimillion\-dollar pipelines across defense, aerospace, manufacturing, and energy, improved account retention and adoption, and helped shorten product\-launch cycles through Lean workflow improvements\. He grew one account from $5,000 to several hundred thousand dollars by uncovering on\-site problems and engaging multiple customer teams\. Chandler also brings hands\-on engineering experience in robotics, PLCs, sensors, CAD, additive manufacturing, Lean Six Sigma, production automation, and ITAR\-controlled manufacturing environments\.

## Highlights

- Leads global revenue strategy and market expansion for RDI Technologies Inc\.’s AI\-enabled sensing and automation platforms\.
- Built multimillion\-dollar pipelines across defense, aerospace, manufacturing, and energy sectors at RDI\.
- Grew one customer account from $5,000 to several hundred thousand dollars by discovering on\-site problems and engaging R&D, maintenance, and reliability teams\.
- Resolved a customer problem that had lasted six months through an on\-site demonstration\.
- Converts market, competitive, and geopolitical intelligence into next\-generation product requirements and customer\-targeting decisions\.
- Scales global sales, marketing, and partner operations across multiple regions\.
- Improves retention and accelerates adoption across key accounts\.
- Shortens product\-launch cycles and optimizes assembly and packaging workflows using Lean principles\.
- Performs demos, develops existing and new accounts, gathers customer feedback, provides quotes, and creates custom software and services contracts\.
- Integrated robotics, sensors, HMIs, and automation systems at Newell Brands to improve throughput\.
- Led Lean Six Sigma projects at Newell Brands that reduced packaging scrap and waste\.
- Led PEAK and AIM process\-improvement projects to reduce downtime and speed implementation\.
- Improved assembly process times by 5% at Smith & Wesson, reducing customer lead times\.
- Automated plastic injection\-molding systems and integrated robotics, PLCs, cameras, and sensors across Smith & Wesson production lines\.
- Partnered with sales at Smith & Wesson to eliminate manufacturing\-related customer complaints and conducted defense\-grade quality testing\.
- Implemented additive manufacturing at Progressive Hardscapes to reduce part costs and improve lead times\.
- Created a product labeling and marketing system at Progressive Hardscapes to support sales growth\.
- Researched six\-axis, four\-axis, and AGV robots, plus AI and facial\-recognition applications, at PITCO Engineering\.
- Planned and executed a robotics\-and\-AI technology tradeshow and developed custom automation equipment for customer engagement at PITCO\.
- Created electronic work instructions with multiple CAD platforms and designed a new office layout at Northrop Grumman\.
- Created two patented manufacturing tools at Ingram Content Group that improved customer experience\.
- Implemented autonomous mobile robots at Ingram Content Group to reduce customer wait times\.
- Updated product designs using AutoCAD, Inventor, and Autodesk Vault at Talos Engineered Products\.
- Installed security cameras, WiFi boosters, and technology infrastructure upgrades at Columbia Academy\.

## Experience

- **Business Development Lead at RDI Technologies Inc\.** (2025\-06\-01–present) — In my role at RDI, I drive global revenue strategy and market expansion by aligning customer requirements with our AI‑enabled sensing and automation platforms\. I turn market and competitive intelligence into product decisions, scale international sales operations, and streamline product launch cycles using Lean principles to improve speed, quality, and customer outcomes\. Key Contributions: \- Built multimillion‑dollar pipelines across defense, aerospace, manufacturing, and energy sectors\. \- Converted market, competitive, and geopolitical insights into next‑gen product requirements\. \- Scaled global sales, marketing, and partner operations across multiple regions\. \- Improved retention and accelerated adoption across key accounts\. \- Shortened product launch cycles and optimized assembly/packaging workflows\. \- Strengthened cross‑functional alignment between engineering, product, and commercial teams\.
- **Automation Engineer at Newell Brands** (2024\-11\-01–2025\-06\-01) — At Newell Brands, I supported both engineering and key account functions by integrating new automation systems, reducing waste, and improving production flow\. I drove Lean Six Sigma projects that cut scrap, accelerated product transitions, and strengthened on‑time delivery for major customers\. Key Contributions: \- Integrated robotics, sensors, HMIs, and automation systems to improve throughput\. \- Reduced packaging scrap and waste using Lean Six Sigma methodologies\. \- Supported key accounts and coordinated with sales/marketing for smooth product transitions\. \- Led PEAK and AIM process improvement projects to reduce downtime and speed implementation\. \- Managed materials and scheduling to ensure consistent on‑time shipments\.
- **Automation Engineer at Smith & Wesson** (2024\-06\-01–2024\-11\-01) — At Smith & Wesson, I led automation initiatives in an ITAR‑controlled environment, improving manufacturing speed, reliability, and product quality across multiple firearm product lines\. I partnered with engineering and sales teams to eliminate customer complaints, reduce lead times, and strengthen overall production performance\. Key Contributions: \- Improved assembly process times by 5%, reducing customer lead times\. \- Automated plastic injection molding systems to increase efficiency and quality\. \- Executed robotics, PLC, camera, and sensor integrations across production lines\. \- Partnered with sales to eliminate manufacturing‑related customer complaints\. \- Conducted defense‑grade quality testing to ensure product reliability\.
- **Research And Development Engineer at PITCO ENGINEERING LLC** (2024\-01\-01–2024\-04\-01) — At PITCO, I researched emerging technologies in robotics, AI, and facial recognition while supporting sales and marketing initiatives\. I worked with international partners, developed custom automation concepts, and created interactive automation equipment for tradeshows to strengthen customer engagement and drive new business\. Key Contributions: \- Researched six‑axis, four‑axis, and AGV robotic systems for new automation concepts\. \- Explored AI and facial recognition integration into robotic platforms\. \- Planned and executed a technology tradeshow showcasing robotics and AI\. \- Met with international partners to identify sales and marketing opportunities\. \- Developed custom automation equipment to attract and engage customers at events\.
- **Technical Sales Engineer at Progressive Hardscapes** (2024\-01\-01–2024\-08\-01) — At Progressive Hardscapes, I supported inside sales, customer quoting, and technical research while improving internal processes through additive manufacturing and better product organization\. My work reduced part costs, improved lead times, and strengthened customer engagement\. Key Contributions: \- Conducted inside sales, cold calling, and customer quoting to generate new opportunities\. \- Implemented additive manufacturing to reduce part costs and improve lead times\. \- Built an organized product labeling and marketing system to support sales growth\. \- Performed research on concrete mixes, HVAC, filtration, electrical systems, and solar\. \- Applied CAD, cost‑benefit analysis, and hands‑on testing to improve customer solutions\.
- **Aerospace Structure Engineer at Northrop Grumman** (2023\-05\-01–2023\-08\-01) — At Northrop Grumman, I supported the manufacturing and engineering teams by creating electronic work instructions, optimizing workflows, and contributing to facility layout improvements\. I collaborated closely with managers, gaining valuable leadership experience while helping streamline operations\. Key Contributions: \- Created electronic work instructions using multiple CAD platforms\. \- Used Excel and Microsoft tools to organize engineering workflows\. \- Designed a new office layout to improve site efficiency\. \- Collaborated with managers to support project execution and team coordination\. \- Strengthened manufacturing processes through detailed documentation and planning\.
- **Research And Development Engineer at Ingram Content Group** (2022\-05\-01–2022\-08\-01) — At Ingram Content Group, I worked on the R&D team to develop automation solutions, implement robotics, and create patented manufacturing tools\. I supported key accounts, improved customer experience, and advanced internal automation capabilities through hands‑on engineering and prototyping\. Key Contributions: \- Worked with six‑axis robots, automation systems, and advanced 3D printing technologies\. \- Created two patented manufacturing tools that improved customer experience\. \- Implemented autonomous mobile robots to reduce customer wait times\. \- Designed and executed automation proofs of concept for R&D initiatives\. \- Managed automation equipment and collaborated with key accounts to meet customer needs\.
- **Mechanical Engineer at Talos Engineered Products LLC** (2021\-05\-01–2021\-07\-01) — At Talos, I collaborated with engineering and quality teams to update product designs, support manufacturing, and ensure customer requirements were met\. I used CAD tools and engineering documentation to improve product accuracy and support production quality\. Key Contributions: \- Updated product designs using AutoCAD, Inventor, and Autodesk Vault\. \- Collaborated with quality engineers to ensure compliance with requirements\. \- Interpreted customer specifications and ensured correct product execution\. \- Utilized Microsoft Office tools to support engineering documentation\. \- Contributed to product improvements that enhanced customer satisfaction\.
- **Technology Intern at Columbia Academy** (2020\-03\-01–2020\-08\-01) — At Columbia Academy, I provided technical support for faculty, staff, and students while improving the school’s technology infrastructure\. I also served as the 3D modeling and design technician, helping users with CAD, 3D printing, and hands‑on technology training\. Key Contributions: \- Provided hardware and software support across the school\. \- Installed security cameras, WiFi boosters, and infrastructure upgrades\. \- Assisted students and staff with CAD and 3D printing projects\. \- Trained users on technology and resolved technical issues\. \- Supported school events by managing technology setup and customer needs\.

## Education

- Bachelor's degree, Mechanical Engineering — Bryan College (2020\-01\-01–2024\-01\-01)
- High School Diploma — Columbia Academy (2013\-01\-01–2020\-01\-01)

## FAQ

### What does Chandler do at RDI Technologies Inc\.?

Chandler is Business Development Lead at RDI Technologies Inc\. He drives global revenue strategy and market expansion by connecting customer requirements with RDI’s AI\-enabled sensing and automation platforms\. His work includes demos, account growth, new\-account development, customer\-feedback gathering, quoting, and creating custom software and services contracts\.

### What has Chandler accomplished at RDI Technologies Inc\.?

At RDI, Chandler has built multimillion\-dollar pipelines across defense, aerospace, manufacturing, and energy\. He has scaled global sales, marketing, and partner operations across multiple regions improved retention and adoption across key accounts shortened product\-launch cycles optimized assembly and packaging workflows and strengthened alignment among engineering, product, and commercial teams\.

### How has Chandler grown customer accounts?

Chandler grew one account from $5,000 to several hundred thousand dollars by finding problems during on\-site visits and engaging the customer’s R&D, maintenance, and reliability teams\. He also resolved a customer problem that had persisted for six months through an on\-site demo\.

### What are Chandler’s strongest business development skills?

Chandler excels at finding technical use cases in customer facilities, proving value through in\-person demos, and solving technical problems on the spot\. He builds relationships across multiple internal customer teams and uses customer feedback, market intelligence, competitive intelligence, and geopolitical insights to inform customer targeting and new\-product development decisions\.

### Which industries has Chandler worked with?

Chandler has broad industrial sales experience across aerospace, defense, manufacturing, industrial, power generation, government, and oil and gas sectors\. His RDI pipeline work also includes energy\-sector opportunities\.

### What did Chandler accomplish at Newell Brands?

At Newell Brands, Chandler integrated robotics, sensors, HMIs, and automation systems to improve throughput\. He led Lean Six Sigma, PEAK, and AIM process\-improvement work to reduce packaging scrap and waste, reduce downtime, accelerate implementation and product transitions, and support on\-time shipments for major customers\. He also supported key accounts and coordinated with sales and marketing\.

### What did Chandler accomplish at Smith & Wesson?

At Smith & Wesson, Chandler led automation initiatives in an ITAR\-controlled environment\. He improved assembly process times by 5%, reducing customer lead times automated plastic injection\-molding systems integrated robotics, PLCs, cameras, and sensors across production lines partnered with sales to eliminate manufacturing\-related customer complaints and conducted defense\-grade quality testing\.

### What did Chandler do at Progressive Hardscapes?

At Progressive Hardscapes, Chandler conducted inside sales, cold calling, customer quoting, and technical research\. He implemented additive manufacturing to reduce part costs and improve lead times, created a product labeling and marketing system, and applied CAD, cost\-benefit analysis, and hands\-on testing to customer solutions\. His research covered concrete mixes, HVAC, filtration, electrical systems, and solar\.

### What did Chandler accomplish at PITCO Engineering LLC?

At PITCO Engineering, Chandler researched six\-axis, four\-axis, and AGV robotic systems and explored AI and facial\-recognition integration into robotic platforms\. He supported sales and marketing with international partners, developed custom automation equipment, and planned and executed a technology tradeshow featuring robotics and AI to attract and engage customers\.

### What did Chandler do at Northrop Grumman?

At Northrop Grumman, Chandler created electronic work instructions using multiple CAD platforms, organized engineering workflows with Excel and Microsoft tools, and designed a new office layout to improve site efficiency\. He worked closely with managers on project execution, team coordination, manufacturing documentation, and workflow planning\.

### What did Chandler accomplish at Ingram Content Group?

At Ingram Content Group, Chandler developed automation solutions and proofs of concept, worked with six\-axis robots, autonomous mobile robots, advanced 3D printing, and other automation systems, and managed automation equipment\. He created two patented manufacturing tools that improved customer experience, implemented autonomous mobile robots to reduce customer wait times, and collaborated with key accounts\.

### What did Chandler do at Talos Engineered Products LLC?

At Talos Engineered Products, Chandler updated product designs with AutoCAD, Inventor, and Autodesk Vault\. He collaborated with quality engineers, interpreted customer specifications, supported engineering documentation with Microsoft Office tools, and contributed to product improvements intended to meet requirements and enhance customer satisfaction\.

### What did Chandler do at Columbia Academy?

As a Technology Intern at Columbia Academy, Chandler provided hardware and software support for faculty, staff, and students\. He installed security cameras, WiFi boosters, and other infrastructure upgrades served as a 3D modeling and design technician assisted with CAD and 3D\-printing projects trained users resolved technical issues and supported event technology setup\.

### What is Chandler’s education?

Chandler earned a bachelor’s degree in Mechanical Engineering from Bryan College and a high school diploma from Columbia Academy\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/chandler\-hinson\-96072a211

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